Del Oro Caregiver Resource Center

What Del Oro Caregiver Resource Center does

Del Oro Caregiver Resource Center is a private nonprofit founded in 1987 that serves unpaid family caregivers across 13 California Gold Country Counties — Alpine, Amador, Calaveras, Colusa, El Dorado, Nevada, Placer, Sacramento, San Joaquin, Sierra, Sutter, Yolo, and Yuba — from its Citrus Heights headquarters. It is an integral member of California's official statewide Caregiver Resource Center (CRC) system, which provides the organizational mandate and funding backbone for its services. Eligibility for free services requires the caregiver to support either a senior with limitations in two or more activities of daily living or an individual with adult-onset cognitive impairment such as dementia.

The organization's core digital product is CareNav™, a registered trademark and secure online portal that has been adopted as a standardized caregiver engagement platform across the California CRC system. CareNav™ handles initial eligibility screening, provides a customized dashboard, enables communication with assigned family consultants, delivers multilingual educational content, and tracks direct services such as respite care and counseling. This is complemented by a self-service Caregiver Toolkit, peer Support Groups, and public Education & Events, all delivered free to eligible caregivers and the broader community across the 13-county region.

Del Oro's business model is that of a grant- and donation-funded nonprofit rather than a commercial enterprise. Revenue derives from California state CRC system funding and charitable contributions, and services are provided at zero cost to clients. Distribution is hybrid: in-person and field-based service through family consultants at the Citrus Heights office, plus the self-serve CareNav™ portal and community outreach channels including healthcare/social service referrals and an email newsletter. Headcount is in the 1–10 range, consistent with a small regional operating footprint.

Name

Del Oro Caregiver Resource Center

Legal name

Del Oro Caregiver Resource Center

Website

https://deloro.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Del Oro Caregiver Resource Center is a nonprofit serving unpaid family caregivers across 13 California Gold Country Counties, offering free support services, educational resources, and the CareNav™ online portal under the state's CRC system.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

akta.pro secondary industry

Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ)

Keywords

• Caregiver support services
• Family caregiver resources
• Respite care coordination
• Caregiver education programs
• Nonprofit social services

Headquarters

HQ city

Citrus Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donor Contributions: As a private nonprofit organization, Del Oro relies on charitable contributions from supporters to fund operations and continue serving family caregivers in the community.
2. Government/State Funding: Del Oro is part of California's statewide system of Caregiver Resource Centers (CRCs), indicating funding support from state government programs to serve family caregivers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Del Oro Caregiver Resource Center is a private nonprofit that provides free caregiver support services to unpaid family caregivers across 13 California Gold Country Counties. Its offerings include individualized family consultant services, respite care coordination, counseling, support groups, educational events, and the CareNav™ secure online portal for eligibility screening, education, and service tracking.

Product overview

Del Oro Caregiver Resource Center is a private, non-profit agency offering a portfolio of services to unpaid family caregivers in California's Gold Country Counties. The core digital product is CareNav™, a secure online portal enabling eligibility screening, family consultant communication, multilingual educational content access, and service tracking. This is complemented by direct services including a Caregiver Toolkit, Support Groups, and Education & Events—all focused on supporting caregivers of brain-impaired individuals and frail elderly persons. Services are free to eligible clients who meet criteria of supporting seniors with limitations in activities of daily living or individuals with adult-onset cognitive impairment.

Differentiator

Problem solved

Functional benefit

Brands

• CareNav™: A free and secure online service connecting caregivers with their local CRC as well as information and resources tailored to their unique experiences. CareNav™ facilitates onboarding of prospective clients, allows completion of initial screening to establish eligibility, provides a customized dashboard for communication with family consultants, access to literature and educational content, and tracking of direct services received.

Products and services

• CareNav™ Online Portal A free, secure online portal that connects caregivers with their local CRC, enabling eligibility screening, communication with assigned family consultants, multilingual educational content access, and tracking of direct services such as respite and counseling. Targeted at unpaid family caregivers in California's Gold Country Counties.
• Caregiver Toolkit A self-service resource library providing educational materials and guidance for unpaid family caregivers supporting adults with chronic conditions or cognitive impairments.
• Support Groups Peer support groups for caregivers to receive emotional support and share experiences with others on similar caregiving journeys.
• Education & Events Free educational opportunities and events open to the public in the 13-county Gold Country region, covering caregiving topics and resources.

Quantifiable outcome

• Emotional support and resource guidance for caregivers throughout their caregiving journey

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• California Caregiver Resource Center (CRC) SystemcoreStrategic or Co-development PartnerDel Oro is an integral part of California's statewide Caregiver Resource Center (CRC) system. This partnership enables shared resources, best practices, and a coordinated approach to serving family caregivers across California. The CRC system adopted CareNav™ as a standardized platform for caregiver engagement.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Alzheimer's Association: The Alzheimer's Association is a large national nonprofit providing disease-specific support, education, and care consultation for those affected by Alzheimer's and dementia. While it serves a similar care-recipient population as Del Oro, its mission and resource base are broader and disease-specific rather than caregiver-generalist.
• AARP: AARP is a large national membership organization that offers caregiver resources, educational content, and policy advocacy alongside its broader senior-focused mission. It overlaps with Del Oro's caregiver education and family caregiver support themes at national scale.

Direct peers

• Family Caregiver Alliance: Family Caregiver Alliance is a California-based nonprofit providing direct caregiver support services, education, and policy advocacy for unpaid family caregivers. It is the most direct peer to Del Oro as it operates a similar service model within California's broader caregiver ecosystem.
• Caregiver Action Network: Caregiver Action Network is a national nonprofit that provides education, peer support, and resources specifically for family caregivers. It overlaps directly with Del Oro in serving the unpaid caregiver segment with education and support services.
• Well Spouse Association: Well Spouse Association is a national nonprofit offering peer support and respite resources for spousal caregivers. Its narrow focus on caregiver well-being and support-group infrastructure makes it a direct functional peer to Del Oro.

Others

• Eldercare Locator / ACL: The Eldercare Locator is a federally funded public service connecting older adults and caregivers to local support resources. It is thematically adjacent to Del Oro but operates as a national directory and referral hub rather than as a direct service provider.
• National Alliance for Caregiving: National Alliance for Caregiving is a national nonprofit focused on caregiving research, policy, and coalition-building rather than direct service delivery. It is comparable to Del Oro as part of the broader caregiver-support ecosystem but operates in an enabling/advocacy capacity.

Regional players

• Area Agencies on Aging (National Network): USAging represents a national network of Area Agencies on Aging that deliver caregiver support, respite, and case management to local seniors and family caregivers across the U.S. These agencies are functionally comparable to Del Oro but operate in different geographies with different funding structures.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/delorocaregiver
• Facebookfacebook.com/DelOroCaregiver
• LinkedInlinkedin.com/company/del-oro-caregiver-resource-center

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Del Oro Caregiver Resource Center