Eldercare Locator
Eldercare Locator is a free U.S. federal public service, operated by the Administration for Community Living, that connects older adults and their families to local community-based aging services through a national network of Area Agencies on Aging, accessible via phone, chat, email, and web.
- Company typePrivate
- Founded2012
- HeadquartersBartlesville, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
Eldercare Locator firmographics
Firmographics- Name
- Eldercare Locator
- Legal name
- Eldercare Locator
- Website
- https://eldercare.acl.gov
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Eldercare Locator is a free U.S. federal public service, operated by the Administration for Community Living, that connects older adults and their families to local community-based aging services through a national network of Area Agencies on Aging, accessible via phone, chat, email, and web.
- Ownership category
- akta.pro rank
Eldercare Locator industry classification
Industry- Product category
- Aging Services Referral
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)
- akta.pro secondary industries
- Elder Services & Aging Support (BPAGAEAF), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)
Keywords
Where Eldercare Locator is headquartered
LocationHeadquarters
- HQ city
- Bartlesville
- HQ country
- United States
- HQ region
- North America
Markets served
Eldercare Locator business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Government-funded public service: The Eldercare Locator is a free public service funded by the U.S. Administration for Community Living. There is no revenue generation as the service is provided at no cost to users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free service for all users |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
Eldercare Locator product offering
Product offeringCore offering
Eldercare Locator is a free public service of the U.S. Administration for Community Living (ACL) that connects older adults and their families to local community-based services such as home-delivered meals, caregiver support, transportation, and resources for aging in place. The service is delivered through a website-based resource finder and staffed contact channels including phone (1-800-677-1116), online chat, and email, with referrals routed to a national network of Area Agencies on Aging (AAAs).
Product overview
Eldercare Locator is a single, unified public service platform operated by the U.S. Administration for Community Living. The offering consists of one core product: the Eldercare Locator web-based resource finder, which enables users to search for local aging services by location. The service is delivered through multiple contact channels—phone/text (1-800-677-1116), live chat, and email—all staffed by trained personnel who assist users in finding appropriate community-based services for older adults.
Differentiator
Problem solved
Functional benefit
Products and services
- Eldercare Locator A free public service of the U.S. Administration for Community Living that connects older adults (typically aged 65+) and their families to local community-based services, including home-delivered meals, transportation, caregiver support, and other aging-related resources, through a national network of Area Agencies on Aging (AAAs).
Companies that use Eldercare Locator
Customer profileSegments2 records
Ideal customer profiles2 records
Eldercare Locator technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Eldercare Locator partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and major.
- Administration for Community Living (ACL)coreThe Eldercare Locator is an official public service of the Administration for Community Living, a federal agency under the U.S. Department of Health and Human Services. ACL oversees and funds the service as part of its mission to support community living and independent aging.
- Area Agencies on Aging (AAAs)coreThe Eldercare Locator connects callers to local Area Agencies on Aging, a nationwide network of local agencies that provide a range of aging services including nutrition programs, caregiver support, and home care services. AAAs serve as the primary referral point for Eldercare Locator users.
- U.S. Department of Health and Human Services (HHS)coreHHS is the parent federal department of the Administration for Community Living. The Eldercare Locator operates under HHS jurisdiction as part of the federal aging services infrastructure.
- USAging (National Association of Area Agencies on Aging)majorUSAging represents and supports Area Agencies on Aging nationwide. The Eldercare Locator email is hosted at n4a.org (USAging), and the organization works with ACL to support aging services coordination across the country.
Recent moves5 records
Expansion highlights4 records
Eldercare Locator competitors and assessment
Company assessmentBroad incumbents
- National Council on Aging (NCOA): National nonprofit advocating for older adults and operating programs like BenefitsCheckUp — overlaps with the Locator's mission of connecting seniors to community-based benefits and aging services.
- Aging Life Care Association: Professional association for geriatric care managers who perform assessments, care coordination, and placement for older adults — comparable care-coordination function delivered through a private professional network rather than a federal public service.
- Alzheimer's Association: Large national nonprofit providing information, support, and referrals for individuals with dementia and their families — operates a 24/7 helpline and care-resource directory comparable to the Locator's navigation role for dementia caregivers.
Direct peers
- A Place for Mom: Senior-living referral network that matches families with assisted living, memory care, and other senior care providers. Comparable referral/dispatch model serving the same older-adult and family caregiver segments.
- Family Caregiver Alliance (National Center on Caregiving): National nonprofit providing information, education, and support services for family caregivers of older adults — closely matches the Locator's caregiver-support use case with research, referrals, and direct services.
- Caring.com: A leading consumer-facing senior care resource and referral platform that connects older adults and families to in-home care, assisted living, and other aging services — directly comparable to Eldercare Locator's navigation function, but commercially monetized.
- SeniorLiving.org: Senior care resource directory and referral site covering independent living, assisted living, and home care, with editorial guidance for families — operates as a private-sector analog to the Locator's information-and-referral mission.
Others
- USAging: National association representing Area Agencies on Aging and the operational partner that staffs the Eldercare Locator — included as the most directly adjacent ecosystem participant, not a competitor.
- Meals on Wheels America: National organization supporting community nutrition programs for older adults — one of the key service categories the Eldercare Locator refers users into, making it a tightly adjacent downstream provider.
Emerging players
- Senior Navigator (SeniorNavigator.com / VirginiaNavigator): Regional/state-level information and referral portals that catalog aging services for older adults and caregivers — comparable directory model at sub-national scale, illustrating niche competition to federal-level routing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Eldercare Locator social profiles
Digital presenceEldercare Locator financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eldercare Locator leadership team
Management profileNumber of profiles
Eldercare Locator funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eldercare Locator M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eldercare Locator
What does Eldercare Locator do?
Eldercare Locator is a free public service of the U.S. Administration for Community Living (ACL) that connects older adults and their families to local community-based services such as home-delivered meals, caregiver support, transportation, and resources for aging in place. The service is delivered through a website-based resource finder and staffed contact channels including phone (1-800-677-1116), online chat, and email, with referrals routed to a national network of Area Agencies on Aging (AAAs).
Is Eldercare Locator a public or private company?
Eldercare Locator is a private company. It is classified as state government owned and is currently operating.
When was Eldercare Locator founded?
Eldercare Locator was founded in 2012. It employs 101 to 250 people.
Where is Eldercare Locator based?
Eldercare Locator is headquartered in Bartlesville, United States, in the North America region.
How does Eldercare Locator make money?
One revenue line is on record: government-funded public service.
Who are Eldercare Locator's main competitors?
Broad incumbents on record are National Council on Aging (NCOA), Aging Life Care Association and Alzheimer's Association. Direct peers are A Place for Mom, Family Caregiver Alliance (National Center on Caregiving), Caring.com and SeniorLiving.org. Others are USAging and Meals on Wheels America. Senior Navigator (SeniorNavigator.com / VirginiaNavigator) is listed as an emerging player.
Does Eldercare Locator have an API?
No public API is recorded for Eldercare Locator.
What industry is Eldercare Locator in?
Eldercare Locator's product category is Aging Services Referral. Its primary akta.pro industry code is HSABAIAB, Care Navigation & Service Coordination (Medical, Social, Community), with a secondary code of BPAGAEAF, Elder Services & Aging Support. Its NAICS code is 624120 and its SIC code is 8300.