Oitech
OITECH LTDA is a Santiago, Chile-based IT outsourcing and managed services firm delivering IT support, infrastructure management (NOC/MDM/ITSM), customer experience solutions including IoT and AR/VR, and technology sales/leasing to enterprise clients across retail, financial services, pharma, and logistics in Chile.
- Company typePrivate
- Founded2016
- HeadquartersSantiago De Compostela, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Oitech does
OITECH LTDA is a Santiago, Chile-based IT outsourcing and managed services provider founded in 2016, operating exclusively in the Chilean market as a Sociedad de Responsabilidad Limitada under CEO Luis Alberto Sáez. The company organizes its offering into four service lines: Soporte (Service Desk, field support, logistics, microcomputing, UPS electrical systems, and outsourcing); Gestión 360° (NOC, MDM, Active Directory, ITSM, inventory, and Identity Access Management); CX PLUS (mobile payments, IoT, self-service, pickup systems, sales/payment assistants, and AR/VR experiences); and Ventas y Leasing (sale, lease, rental, and As-a-Service provisioning of PCs, notebooks, UPS systems, capture/picking equipment, and software licenses). Underlying technology is a portfolio of integrated managed-service platforms rather than a single proprietary product, with the ODOO-based ERP supporting billing through the helpdesk portal and an own e-commerce storefront at tienda.oitech.cl handling transactional equipment sales.
Commercially, OITECH generates revenue through a mix of managed service contracts (monthly/annual retainers for Support and Gestión 360°), one-time hardware sales, multi-year leasing and rental arrangements (12/24/36-month terms with optional purchase), and usage-based As-a-Service contracts where the recurring fee bundles operational continuity. Go-to-market is sales-led and primarily direct-to-enterprise, complemented by the e-commerce storefront for SMB/individual buyers; the company uses LinkedIn and its own website as the principal marketing channels and positions itself as an integrated end-to-end provider rather than a point solution.
OITECH serves medium and large Chilean enterprises across retail (Walmart, SMU Chile), financial services (Banco Consorcio, Servicios Financieros), pharmaceutical (Axon Pharma), logistics (AGUNSA), and technology/hardware (Lexmark). Pricing is contract-based across all modalities; no pricing is disclosed publicly. With 11-50 employees (18 visible on LinkedIn) and no disclosed funding rounds, M&A activity, patents, or international footprint, the company is a focused domestic IT services operator expanding its portfolio depth rather than its geographic reach.
Oitech firmographics
Firmographics- Name
- Oitech
- Legal name
- OITECH LTDA
- Website
- https://oitech.cl
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OITECH LTDA is a Santiago, Chile-based IT outsourcing and managed services firm delivering IT support, infrastructure management (NOC/MDM/ITSM), customer experience solutions including IoT and AR/VR, and technology sales/leasing to enterprise clients across retail, financial services, pharma, and logistics in Chile.
- Ownership category
- akta.pro rank
Oitech industry classification
Industry- Product category
- Managed IT Services and IT Outsourcing
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Office Machinery and Equipment Rental and Leasing (532420)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Oitech is headquartered
LocationHeadquarters
- HQ city
- Santiago De Compostela
- HQ country
- Spain
- HQ region
- Europe
Offices3 records
Markets served
Oitech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- IT Support and Outsourcing Services: Comprehensive IT support services including Service Desk, field support, logistics and relocation, microcomputing, UPS electrical systems, and technology outsourcing. Revenue generated through service contracts with monthly/annual retainer arrangements.
- Technology Equipment Sales: Direct sales of PCs, notebooks, UPS systems, capture and picking equipment, and software licenses. One-time transaction revenue model with exclusive pricing for purchase modality.
- Equipment Leasing: Technology leasing arrangements with 12, 24, and 36-month terms with purchase option. Recurring revenue from lease payments.
- As-a-Service (AAS) Model: Pay-per-use modality for 12, 24, and 36 months where the quota includes operational continuity services. Usage-based recurring revenue.
- 360-Degree Management Services: Integrated management services including NOC, MDM, Active Directory, ITSM, inventory, and identity access management. Typically delivered as managed service contracts.
- CX PLUS Solutions: Customer experience solutions including mobile payments, IoT, self-service, pickup, sales assistant, and AR/VR applications. Can be standalone or bundled with other services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Equipment Purchase - Direct acquisition at exclusive prices |
| Subscription | Multi-year contract | Leasing - 12, 24, 36 month terms with purchase option |
| Subscription | Multi-year contract | Rental - 12, 24, 36 month arrangements |
| Usage-based | Multi-year contract | As-a-Service (AAS) - Pay per use with operational continuity |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Oitech product offering
Product offeringCore offering
OITECH provides end-to-end IT outsourcing and managed services for businesses, encompassing a 24/7 Service Desk and field support, a 360-degree management layer covering NOC monitoring, mobile device management, Active Directory, ITSM, and identity access, a customer experience line (CX PLUS) spanning IoT, mobile payments, self-service, pickup, and AR/VR, and a technology sales and leasing arm supplying PCs, notebooks, UPS systems, capture and picking equipment, and software licenses through purchase, lease, rental, and As-a-Service modalities.
Product overview
Oitech (Outsourcing Intelligence Technologies) is an IT services and consulting company offering an integrated portfolio of four core service lines: Soporte (Support) for day-to-day IT helpdesk, field support, and outsourcing; Gestión 360° for infrastructure monitoring and management including NOC, MDM, and ITSM; CX PLUS for customer experience solutions including IoT, mobile payments, and AR/VR; and Ventas y Leasing for technology procurement and leasing of hardware and software. The company also provides an ODOO-based ERP system with accounting and billing capabilities through its helpdesk support portal.
Differentiator
Problem solved
Functional benefit
Products and services
- Soporte (Support) Core IT support offering covering Service Desk, field support, logistics and relocations, microcomputing, UPS electrical systems, and technology outsourcing for enterprise customers needing day-to-day helpdesk and operational IT assistance.
- Gestión 360° Comprehensive IT management suite delivering Network Operations Center (NOC) monitoring, Mobile Device Management (MDM), Active Directory administration, IT Service Management (ITSM), inventory management, and Identity Access Management for centralized infrastructure oversight.
- CX PLUS Customer experience enhancement services featuring mobile payments and digital pricing, IoT connectivity, self-service platforms, pickup systems, sales and payment assistants, and AR/VR experiences for immersive customer interactions.
- Ventas y Leasing Technology sales and leasing arm supplying PCs and notebooks, UPS systems, capture and picking equipment, collaboration and leasing arrangements, IaaS/DaaS/IoT offerings, and software licenses across purchase, lease (12/24/36 months with purchase option), rental, and As-a-Service modalities.
Quantifiable outcome
- Improved service uptime through 24/7 NOC monitoring and proactive management
Companies that use Oitech
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles2 records
Oitech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Oitech partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights5 records
Oitech competitors and assessment
Company assessmentBroad incumbents
- NTT Data: Global IT services giant (parent of everis) with strong LATAM presence; competes in managed services, Service Desk, and digital workplace engagements for large enterprises.
- Globant: Large LATAM-headquartered IT services firm focused on digital transformation; adjacent rather than directly overlapping, but competes for the same enterprise IT budget in the region.
- Concentrix: Global customer experience and IT services provider; overlaps with OITECH's CX PLUS (omnichannel customer engagement, self-service) and broader IT outsourcing portfolio.
- Ricoh: Global provider of workplace technology including managed print, device leasing, and IT services; comparable to OITECH's equipment leasing (PC, notebook, UPS) and managed workplace offerings.
Direct peers
- Logicalis: Global IT solutions and managed services provider with significant LATAM footprint; overlaps with OITECH in workplace services, NOC monitoring, and IT infrastructure management.
- Sonda: Largest Chilean-headquartered IT services and infrastructure company; directly competes with OITECH across managed services, IT outsourcing, and equipment leasing for enterprise clients in Chile and LATAM.
- TIVIT: Major LATAM-based multi-country IT services provider offering cloud, managed services, and digital workplace solutions; comparable to OITECH's NOC/MDM/ITSM portfolio and regional ambitions.
- NEORIS: LATAM-origin IT consulting and digital transformation company; competes in managed services, IT outsourcing, and digital workplace delivery for mid-market and enterprise clients.
- Softtek: Mexican-founded IT services firm with established LATAM operations; competes in IT outsourcing, application support, and managed services for enterprise clients, mirroring OITECH's core go-to-market.
- Stefanini: Brazilian-origin global IT services and outsourcing firm with strong LATAM presence; competes head-to-head for IT outsourcing, Service Desk, and managed workplace contracts in the region.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Oitech social profiles
Digital presenceOitech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Oitech leadership team
Management profileNumber of profiles
Profiles1 record
Oitech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Oitech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Oitech
What does Oitech do?
OITECH provides end-to-end IT outsourcing and managed services for businesses, encompassing a 24/7 Service Desk and field support, a 360-degree management layer covering NOC monitoring, mobile device management, Active Directory, ITSM, and identity access, a customer experience line (CX PLUS) spanning IoT, mobile payments, self-service, pickup, and AR/VR, and a technology sales and leasing arm supplying PCs, notebooks, UPS systems, capture and picking equipment, and software licenses through purchase, lease, rental, and As-a-Service modalities.
Is Oitech a public or private company?
Oitech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Oitech founded?
Oitech was founded in 2016. It employs 11 to 50 people.
Where is Oitech based?
Oitech is headquartered in Santiago De Compostela, Spain, in the Europe region.
How does Oitech make money?
Six revenue lines are on record. IT Support and Outsourcing Services are the primary driver. The others are technology Equipment Sales, equipment Leasing, as-a-Service (AAS) Model, 360-Degree Management Services and CX PLUS Solutions.
Who are Oitech's main competitors?
Broad incumbents on record are NTT Data, Globant, Concentrix and Ricoh. Direct peers are Logicalis, Sonda, TIVIT, NEORIS, Softtek and Stefanini.
Does Oitech have an API?
No public API is recorded for Oitech.
What industry is Oitech in?
Oitech's product category is Managed IT Services and IT Outsourcing. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 518 and its SIC code is 7370.