Data Up

What Data Up does

Data Up is a privately held French data recovery laboratory founded in 2010 and headquartered in Pantin, near Paris, operating as a SASU (single-shareholder simplified joint-stock company). The company recovers data from a wide range of storage media, including hard drives (mechanical, electronic, and firmware failures), SATA and NVMe SSDs, USB drives, memory cards, RAID/NAS arrays, servers, and mobile devices, and additionally addresses ransomware incidents, obsolete media (floppy disks, CDs, DVDs, Zip, Iomega), and digital forensics for legal use cases. Recovery capability is delivered by a small engineering team with 10+ years of combined experience, recognized by Apple Genius Bar technicians for advanced Mac mastery and credited as the first in France to perform motherboard-level smartphone recoveries.

The business runs on a direct-to-consumer and direct-to-enterprise model with a single physical laboratory, a phone line, a website quote request flow, and email intake, and it has no resellers or partner channels. Pricing is tiered by failure complexity (€99 to €799 for hard drive and SSD cases) with free diagnostics for standard devices and outcome-based billing applied in 98% of cases (no-recovery, no-payment). Customer segments span individual consumers and SMBs alongside large French enterprises (SNCF, Engie, L'Oréal, Sanofi, Bouygues, BFM-TV, Gecina), government bodies (Présidence de la République, Police Nationale), and higher education institutions (Sorbonne, Université Paris-Cité). Operational scale is small (1-10 employees) and the company is independently owned with no disclosed institutional funding, no M&A activity, and no subsidiaries; it differentiates through proprietary recovery methods, success-based pricing, a 4.8/5 Google rating, inclusion in Le Petit Futé since 2012, and an environmental commitment to plant two trees per recovery.

Name

Data Up

Legal name

SASU Data Up

Website

https://data-up.fr

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Data Up is a French data recovery laboratory in Pantin that recovers data from hard drives, SSDs, RAID, servers, and mobile devices for consumers, SMBs, enterprises, and government clients using success-based pricing.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

akta.pro secondary industry

Data Replication & Continuous Data Protection (CDP) Services (BPAEALAH)

Keywords

• Data recovery services
• Hard drive recovery
• SSD data recovery
• RAID server recovery
• Digital forensics services

Headquarters

HQ city

Pantin

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Data Recovery Services: Primary revenue stream from data recovery services with success-based pricing (customer pays only if data is recovered). In most cases (98%), customers are billed only upon successful recovery. For previously treated or heavily damaged devices, a 50/50 risk-sharing model applies. Parts and diagnostic fees may still be charged separately.
2. Diagnostic Services: Free diagnostic for standard hard drives, SSDs, and flash memory. Paid diagnostics (€50) for motherboards (Apple, PC, tablet, smartphone) and €25 per disk for servers.
3. Parts and Components: Parts required for recovery may be charged separately and are always at the customer's expense regardless of recovery outcome.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Data Up is a French data recovery laboratory based in Pantin near Paris that recovers lost data from hard drives, SSDs, USB drives, memory cards, RAID/NAS systems, servers, and mobile devices. The company offers free diagnostic services and operates on a 'no data, no payment' success-based pricing model applied in 98% of cases, with tiered pricing by failure complexity. Specialized offerings include ransomware response and certified digital forensics investigation.

Product overview

Data Up is a French data recovery laboratory offering a comprehensive suite of data recovery services across multiple storage media types. The core offering consists of hard drive recovery (with three complexity tiers ranging from 99€ to 649€) and SSD recovery for both SATA and NVMe interfaces at 799€. The company differentiates through its 'no data, no payment' success-based billing model (applicable in 98% of cases) and free diagnostic service. Additional specialized services include ransomware response (decryption, negotiation, and recovery), digital investigation (forensics with certified copies), and a premium priority service option for urgent cases. The product portfolio operates as a unified service offering rather than a modular software platform, with pricing varying by media type and failure complexity.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Recovery Services Professional data recovery service for various storage media including hard drives, SSDs, USB drives, memory cards, RAID/NAS systems, servers, and devices affected by ransomware. Offers tiered pricing based on failure complexity with success-based billing in 98% of cases.
• Hard Drive Recovery Data recovery service for hard disk drives with three pricing tiers: Basic failure (€99-€499), Median failure (€249), and Advanced failure (€649). Covers logical failures, electronic failures, mechanical failures, and media degradation.
• SSD Recovery Data recovery service for SATA and NVMe solid-state drives priced at €799, covering electronic PCB failures requiring SMD intervention and firmware failures. Success-based billing.
• Ransomware Response Service Comprehensive ransomware incident response including decryption assistance, negotiation support, business continuity restoration, and protective measures against future attacks.
• Digital Investigation Service Digital forensics service offering investigation, certified copies, and file recovery for legal or investigative purposes.
• Free Diagnostic Free in-depth diagnostic service for hard drives, SSDs, and flash memories with an average duration of 30 minutes (or 48 hours via quote request), enabling customers to make informed decisions before committing to recovery services.

Quantifiable outcome

• 98% success-based billing rate (customer pays only if data is recovered)
• +3 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Ontrack (Kroll): Global leader in professional data recovery and now part of Kroll. Offers identical core service (HDD/SSD/RAID/server recovery, ransomware response, forensics) for enterprise and consumer customers, making it the most direct global competitor to Data Up.
• Gillware Data Recovery: Mid-sized US data recovery lab offering HDD, SSD, RAID, and flash recovery for both consumers and businesses with success-based pricing models comparable to Data Up's 'no-recovery, no-payment' structure.
• CBL Data Recovery: Long-standing data recovery provider (US/Canada/UK) handling HDD, SSD, RAID/NAS, server, and flash recovery. Operates a similar tiered-pricing, no-recovery-no-fee lab model targeted at enterprise and consumer clients.
• Secure Data Recovery Services: US-headquartered data recovery lab with enterprise-class offerings (RAID, SSD, NAS/SAN, virtualized environments, ransomware) and certified cleanroom facilities - a direct functional analog for enterprise and government accounts.
• DriveSavers: US-based pioneer in data recovery with explicit enterprise/government positioning (including law enforcement and aerospace). Closely matches Data Up's model across storage media types and certified forensic-grade recovery offerings.

Regional players

• MyDataRecovery: Ireland-based data recovery service covering hard drives, SSDs, RAID, USB, and memory cards with success-based pricing. Operates in the closest non-French European market with a comparable SMB and consumer proposition.
• ibas: Norwegian-based data recovery specialist with European labs serving enterprise, public sector, and consumer clients across HDD, SSD, RAID, and storage media. Most relevant European peer given Data Up's France-only footprint.

Broad incumbents

• Stellar Data Recovery: Large India-headquartered incumbent offering both DIY recovery software and professional lab services across HDD, SSD, RAID, and mobile. Broader portfolio than Data Up but competes on both ends - software self-service and full-service recovery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Data.Up
• LinkedInlinkedin.com/company/data-up

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Up