Sparta Services

What Sparta Services does

Sparta Services LLC is a privately held, Microsoft-first IT outsourcing and managed services firm headquartered in Kirkland, Washington, with additional offices in Jersey City (NJ), Miami (FL), and Salt Lake City (UT). The company serves mid-market organizations with 10-250 employees across professional services, real estate and property management, HOAs, financial services, insurance, and nonprofit verticals, offering 24/7/365 managed IT, IT strategy and advisory, Zero Trust Security built on the Microsoft 365 stack, migration and integration services (including Citrix-to-AVD/Windows 365 transitions), staff augmentation, and training-as-a-service. Sparta's core technology is the Microsoft 365 ecosystem — Azure, Teams, Copilot, Power Platform, Dynamics 365, Microsoft Purview, and Microsoft Entra ID — augmented by Sparta Intelligence, a branded AI/ML analytics and forecasting capability, and a growing portfolio of custom AI agents (Power Invoice, Association Agent, Power Suite, IT Support Agent, and the in-development Sparta Voice Agent) built on Copilot Studio and Azure AI Foundry Agent Service.

Sparta monetizes through recurring monthly managed-services retainers, project-based consulting, professional services for migration and integration, markup on staff augmentation, and a paid referral program. Pricing is quote-based and not publicly disclosed; the company uses a complimentary network analysis as a top-of-funnel offer and distributes through direct enterprise field sales, a structured client referral program, partner channels (Microsoft reselling, CallTower Operator Connect, Yealink devices), and a 24/7 self-service client portal. Customers cite responsiveness, security posture improvements, and AI-enabled business intelligence outcomes as primary value drivers.

Sparta is founder-led by CEO Dave Galy (MBA, Washington State University; prior Microsoft Azure and AI team experience) with David Gramblicka as CIO/CTO. The firm holds four Microsoft Solutions Partner designations (Data & AI/Azure, App Innovation, Modern Work, Security), is an IAMCP and GTIA member, and carries Clutch third-party reviews. No external funding rounds, acquisitions, parent company, or regulatory actions are disclosed in the source material; the company appears to be operating, founder-owned, and independently financed.

Name

Sparta Services

Legal name

Sparta Services LLC

Website

https://spartaserv.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sparta Services is a Microsoft-first managed IT services and AI agent provider serving U.S. mid-market organizations (10-250 employees) across professional services, real estate, HOAs, finance, and nonprofits, with offices in Washington, New Jersey, Florida, and Utah.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAJAN

ITSM Managed Services (Run/Operate/Optimize)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEAJAA

Service Desk & Help Desk Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEABAF

Endpoint & Device Management (UEM/MDM) Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

Keywords

• Managed IT services
• Microsoft 365 consulting
• Zero Trust security
• Cloud migration services
• AI agent development

Headquarters

HQ city

Kirkland

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (MSP): Recurring monthly managed services providing 24/7/365 help desk support, endpoint management, data continuity, cybersecurity, and IT infrastructure management. Revenue is generated through monthly service agreements with organizations typically having 10-250 employees. The company also offers after-hours support as an add-on with separate rates.
2. IT Strategy & Advisory Consulting: Strategic IT consulting engagements including IT roadmaps, infrastructure design, cloud migration, and business technology alignment. Provided as project-based or retainer engagements.
3. Business Intelligence & AI Solutions: Data analytics, AI transformation planning, Copilot adoption, AI agent development, and Power Platform solutions. Revenue generated through consulting engagements and solution implementation.
4. Training as a Service: Ongoing technology training services including Copilot prompting, AI tools, and Microsoft 365 platform training delivered as a recurring service offering.
5. Staff Augmentation: Contract and permanent placement of IT professionals including cybersecurity engineers, customer experience managers, and bookkeeping staff. Revenue generated through markup on contractor rates or placement fees.
6. Migration & Integration Services: Project-based services for migrating from legacy systems (e.g., Citrix to Azure Virtual Desktop/Windows 365) and integrating Microsoft solutions including Teams Phone, Dynamics 365, and Power Platform.
7. Free Network Analysis: Complimentary network assessment service used as a top-of-funnel lead generation tool to demonstrate expertise and identify potential client needs before converting to paid managed services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Sparta Services LLC delivers end-to-end IT outsourcing and managed services built on the Microsoft 365 ecosystem, including 24/7/365 help desk support, endpoint management, Zero Trust cybersecurity, cloud migration, and IT strategy advisory. The company also develops proprietary AI agents and the Sparta Intelligence business intelligence platform for forecasting, invoice processing, property management, HR compliance, and IT support automation. It serves organizations of 10-250 employees across Washington, New Jersey, Florida, and Utah.

Product overview

Sparta Services is an IT consulting and managed services firm built on a Microsoft foundation offering end-to-end IT outsourcing services. The portfolio includes core managed services (IT Strategy & Advisory, Managed Services, Zero Trust Security), business intelligence solutions powered by Sparta Intelligence, and a growing suite of AI agents (IT Support Agent, Power Invoice, Association Agent, Power Suite, Voice Agent). The company specializes in Microsoft ecosystem solutions including Copilot, Microsoft Teams Phone, Dynamics 365, and cloud desktop services (Azure Virtual Desktop and Windows 365). Supporting services include Customer Voice, Network Analysis, Training as a Service, Migration & Integration, and Staff Augmentation. The architecture centers on Microsoft 365 as the core platform with specialized AI agents providing autonomous task execution across IT support, financial operations, property management, and HR workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Strategy & Advisory Strategic IT consulting engagement that develops IT roadmaps aligning infrastructure with current and future business goals, supporting productivity, flexibility, and ongoing cybersecurity. Target buyer is IT decision-makers and business leaders in mid-market organizations.
• Managed Services 24/7/365 IT help desk support and endpoint management delivered as recurring monthly managed services. Includes data continuity best practices and on-call virtual assistants for organizations typically with 10-250 employees.
• Zero Trust Security Proactive cybersecurity service that vets every access request using authentication, authorization, and encryption, with real-time pattern analysis for anomaly detection. Built on the Microsoft 365 security stack and does not rely on legacy corporate firewalls.
• Business Intelligence Data analytics solution that transforms raw data into actionable insights using Sparta Intelligence, applying analytics and AI/machine learning methodologies for forecasting and complex business insights.
• Copilot Adoption Implementation and adoption service for Microsoft Copilot, integrating generative AI into Microsoft 365 tools including Outlook, Excel, Teams, Word, and Power BI for productivity enhancement.
• Microsoft Teams Phone Cloud-based VoIP calling system built into Microsoft Teams, integrated with CallTower Operator Connect for SMS/MMS and unified calling within the Microsoft 365 ecosystem.
• Dynamics 365 Implementation Microsoft Dynamics 365 CRM implementation for customer relationship management, focused on property and community management and SMB applications.
• Azure Virtual Desktop (AVD) Desktop as a Service (DaaS) deployment providing secure, cloud-hosted virtual desktops with Microsoft Defender and Entra ID integration, offered as migration path from legacy Citrix or on-premises environments.
• Windows 365 Cloud PC

Quantifiable outcome

• 12% reduction in case resolution time reported by Microsoft for Dynamics 365 Copilot in customer service environments (referenced by Sparta in Copilot adoption context)
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability16 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationSparta Services is built on a Microsoft foundation with deep expertise across the Microsoft ecosystem. The company holds multiple Microsoft Solutions Partner designations including Data & AI (Azure), App Innovation, Modern Work, and Security. Sparta implements Microsoft 365, Azure, Teams Phone, Dynamics 365, Copilot, Power Platform, and Azure Virtual Desktop solutions for clients.
• CallTowercoreTechnology or IntegrationSparta Services partners with CallTower, a leading UCaaS provider, to deliver Microsoft Teams Phone via Operator Connect. This integration brings SMS and MMS capabilities directly into Microsoft Teams, enabling unified calling and messaging within the Microsoft 365 ecosystem. CallTower's telephony services enable Operator Connect deployment for Sparta's clients.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Presidio: Presidio is a US IT solutions provider and integrator delivering managed services, cloud, security, and Microsoft-centric deployments to mid-market and enterprise clients. It competes head-to-head with Sparta in Microsoft 365 managed services and Zero Trust/security implementations.
• Slalom Consulting: Slalom is a Microsoft-focused consulting firm with deep expertise across the Microsoft ecosystem and AI/Copilot adoption services. It directly overlaps with Sparta's IT strategy, Copilot implementation, and managed-advisory offerings, but operates at significantly larger scale with national presence.
• AHEAD: AHEAD is a US-based IT services and cloud consulting firm specializing in Microsoft Azure, data platform, and enterprise IT modernization. It is comparable to Sparta in its Microsoft-first orientation and emphasis on enterprise infrastructure and cloud migration projects.

Broad incumbents

• SHI International: SHI is a large US IT solutions and services company offering managed services, Microsoft licensing, hardware procurement, and cloud deployments. While broader in scope than Sparta, SHI overlaps significantly in Microsoft ecosystem services and mid-market IT outsourcing.
• Kyndryl: Kyndryl is a global IT infrastructure services provider spun out of IBM, offering managed services across cloud, security, and enterprise IT modernization. While serving a much larger enterprise customer base, it overlaps with Sparta on managed infrastructure, Microsoft 365, and cloud migration services.
• Insight Enterprises: Insight is a global IT solutions and services provider spanning hardware, software, cloud, and managed services with strong Microsoft partnerships. It competes with Sparta across Microsoft 365, Azure, and Copilot deployments but at a much larger scale and broader portfolio.
• CDW: CDW is one of the largest US value-added resellers and IT services providers, offering managed services, cloud, security, and Microsoft solutions to mid-market and enterprise clients. It is comparable as a broad incumbent operating in the same customer segment with overlapping Microsoft capabilities.

Regional players

• Computacenter: Computacenter is a UK- and Europe-headquartered IT services provider with growing US operations, delivering managed services, Microsoft solutions, and infrastructure support. Comparable to Sparta in Microsoft-centric managed services, but with primary geographic focus outside North America.

Emerging players

• BlueVoyant: BlueVoyant is a cybersecurity-focused managed services provider with strong Microsoft security partnerships and SOC-as-a-service capabilities. It is comparable to Sparta in Zero Trust security and Microsoft security stack deployments, but specializes more deeply in cyber defense.
• Pax8: Pax8 is a cloud marketplace and MSP enablement platform focused on Microsoft and security solutions for SMB managed service providers. While not a direct MSP, it represents an emerging channel partner competing for the same mid-market IT services customer relationships Sparta targets.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCY8-HYO2pB3RuhQM7p8ihnA
• LinkedInlinkedin.com/company/spartaserv
• Xx.com/SpartaServ

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sparta Services