What Peninsula Healthcare Connection does

Peninsula Healthcare Connection (PHC) is a 501(c)(3) nonprofit community health organization founded in 2006 and headquartered in Palo Alto, California, that delivers free, integrated healthcare and wellness services to people experiencing homelessness and low-income residents of Santa Clara County and Lower San Mateo County. Operationally, PHC runs a single clinic at the Opportunity Center in Palo Alto and layers in a community-based "Backpack Medicine" outreach program that distributes hygiene and harm reduction supplies and conducts preventative health education at encampments, RV safe-parking sites, and community spaces. The organization holds a California state clinic license (since 2011) and a Federally Qualified Health Center Lookalike (FQHC-LAL) designation (since 2019), which enables enhanced Medicare and Medi-Cal reimbursement.

PHC's service portfolio comprises five integrated programs: Primary Care (family medicine, women's health, chronic disease management, immunizations, and screenings), Behavioral Health (psychiatric medication management, individual counseling, and substance use disorder treatment including Medication Assisted Therapy), Community Outreach, COVID-19 testing and vaccination, and the New Directions intensive case management program, which was merged into PHC in July 2013 from the Hospital Council of Northern and Central California. Clinical capacity is structurally supported by volunteer physicians supplied through longstanding partnerships with Stanford Health Care and Palo Alto Medical Foundation, with additional funding from El Camino Health, Santa Clara Family Health Plan, and various Santa Clara County agencies that serve as referral sources.

PHC generates revenue through a mix of charitable donations and grants, fee-for-service billing under Medi-Cal, Medicare, and private insurance (which is accepted but not required), and partnership funding from hospital systems and managed care plans. The organization reports 11-50 employees and does not disclose financial figures beyond referencing its 2022 audited financial statements.

Name

Peninsula Healthcare Connection

Legal name

Peninsula Healthcare Connection, Inc.

Website

https://peninsulahcc.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Peninsula Healthcare Connection is a Palo Alto-based 501(c)(3) nonprofit that delivers free, integrated primary care, behavioral health, and community outreach to people experiencing homelessness and low-income residents across Santa Clara County and Lower San Mateo County.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Nursing and Residential Care Facilities (623)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

Keywords

• Community health services
• Homeless healthcare
• Behavioral health counseling
• Case management services
• Primary care clinic

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Grants: As a 501(c)(3) non-profit corporation, PHC relies on charitable donations from individuals and organizations. Tax identification #20-2886131 confirms non-profit status.
2. Government Programs: PHC accepts Medi-Cal and Medicare insurance for services. As an FQHC-LAL (Federally Qualified Health Center Lookalike), the organization likely receives enhanced reimbursement rates from government healthcare programs.
3. Private Insurance: Private insurance is accepted for services rendered.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Peninsula Healthcare Connection provides free primary care, behavioral health, community outreach, COVID-19 testing/vaccination, and intensive case management services to people experiencing homelessness and low-income households in Santa Clara County and Lower San Mateo County. Services are delivered at the Opportunity Center clinic in Palo Alto and through the Backpack Medicine Program in community settings, with a New Directions program for medically and psychosocially vulnerable populations referred by partner agencies.

Product overview

Peninsula Healthcare Connection is a community-based health organization providing comprehensive, client-centered healthcare and wellness services for people experiencing homelessness and low-income households in Santa Clara County and Lower San Mateo County. The organization operates five integrated service programs: Primary Care (comprehensive medical services including women's health, lab work, and family medicine), Behavioral Health (individual counseling, psychiatric medication management, and substance use disorder treatment including MAT), Community Outreach (distribution of hygiene/harm reduction supplies and education), COVID-19 Services (free testing and vaccinations), and the New Directions Program (intensive case management with behavioral health services). Insurance is not required to access services, though private insurance, Medi-Cal, and Medicare are accepted. Services are delivered at the Opportunity Center clinic and through community-based outreach.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Family physicians deliver comprehensive day-to-day healthcare including women's health (gynecology, well-woman exams, contraceptive management), on-site lab services, rapid COVID-19 diagnostic testing, physical exams, chronic disease management, nutrition and wellness coaching, immunizations, and screenings for TB/HIV/Hepatitis and cancers. Targeted at people experiencing homelessness and low-income households in Santa Clara County and Lower San Mateo County.
• Behavioral Health A Board-Certified Psychiatrist and licensed counselors deliver individual counseling, referrals to Santa Clara County Behavioral Health Department resources, substance use disorder treatment including Medication Assisted Therapy (MAT), and psychiatric medication management. Targeted at homeless and low-income patients in Santa Clara County and Lower San Mateo County.
• Community Outreach (Backpack Medicine Program) Community-based outreach activities distribute hygiene kits, harm reduction kits, and harm reduction education to low-income and unhoused residents. Activities share educational information on preventative healthcare, healthy lifestyles, Social Security Benefits, Medi-Cal/Medicare enrollment, housing and employment assessments, food resources, and other community supports. Delivered through the Backpack Medicine Program across homeless encampments, RV/vehicle safe parking locations, and community spaces in Santa Clara County.
• COVID-19 Services Free COVID-19 testing, vaccinations, and self-test distribution at the Opportunity Center clinic in Palo Alto, delivered to homeless and low-income patients regardless of insurance status.
• New Directions Program Intensive case management program nurturing personal stability and well-being for medically and psychosocially vulnerable populations. Provides community-based behavioral health, case management, comprehensive needs assessments, linkage to healthcare providers, housing assessments and referrals, employment assessments, and connections to basic-need resources and community supports. Clients are referred from Santa Clara County partner agencies, managed Medi-Cal plans, community clinics, hospitals, and local healthcare providers.

Quantifiable outcome

• Reduced avoidable hospital visits through New Directions program connecting vulnerable patients to appropriate care

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• New Directions ProgramcoreStrategic or Co-development Partner · 1 January 2013New Directions is an intensive case management program that merged with PHC in July 2013. Founded by the Hospital Council of Northern and Central California in 2002, New Directions provides community-based behavioral health, case management, and supportive services to individuals with complex medical and psychosocial needs.
• Stanford Health CarecoreStrategic or Co-development Partner · 1 January 2006Stanford Health Care provides volunteer doctors to donate their medical expertise serving PHC clients. This staffing partnership provides PHC with reliable, high-volume medical providers to assist in the clinic and via the Backpack Medicine Program, reaching clients who cannot bypass social, financial, and physical barriers to healthcare access.
• Palo Alto Medical Foundation (PAMF)coreStrategic or Co-development Partner · 1 January 2006Palo Alto Medical Foundation provides volunteer doctors who are familiar with the Palo Alto community and the most in-need residents. The unique staffing partnership with both SHC and PAMF provides PHC with qualified medical providers serving vulnerable populations.
• El Camino HealthcoreStrategic or Co-development PartnerEl Camino Health provides funding for PHC's Psychiatric Medication Management program. The organization is also a referral partner for the New Directions program.
• Santa Clara Family Health PlancoreStrategic or Co-development PartnerSanta Clara Family Health Plan is a managed Medi-Cal plan that refers clients to the New Directions program for comprehensive behavioral health and case management services.
• Santa Clara County Office of Supportive HousingcoreStrategic or Co-development PartnerSanta Clara County Office of Supportive Housing is a referral partner for the New Directions program, connecting clients with housing assessments and supportive housing resources.
• Santa Clara County Medical Respite ProgramcoreStrategic or Co-development PartnerSanta Clara County Medical Respite Program refers clients to the New Directions program for wrap-around services supporting recovery and stability.
• Community Working GroupminorStrategic or Co-development PartnerOne of the founding partners of Peninsula Healthcare Connection in 2006 as a collaborative venture to establish healthcare services for underserved populations.
• Hospital Council of Northern and Central CaliforniaminorOthersFounded New Directions in 2002; New Directions merged with PHC in July 2013, bringing its intensive case management program to the PHC organization.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Boston Health Care for the Homeless Program: One of the largest and most established nonprofit community health centers serving people experiencing homelessness in the U.S. BHCHP operates integrated primary care, behavioral health, and outreach services across Boston — directly comparable to PHC's model in Santa Clara County.
• Gardner Health Services: An FQHC operating multiple clinics across Santa Clara County, including primary care, behavioral health, and homeless services. Local direct peer sharing the same service area, patient demographic, and FQHC funding model.
• San Francisco Community Health Center: A Bay Area FQHC providing primary care, behavioral health, and case management to homeless and low-income populations. Operates in close geographic proximity to PHC and serves a structurally similar patient base.
• Lifelong Medical Care: A Bay Area nonprofit FQHC network providing primary care, behavioral health, and case management to underserved and homeless populations. Comparable integrated care delivery model and patient population.
• Los Angeles Christian Health Centers: An FQHC in Los Angeles serving people experiencing homelessness with primary care, dental, behavioral health, and recuperative care. Closely comparable to PHC in terms of integrated services for an underserved population.
• Pathways to Wellness / Pacific Clinic: A large Bay Area behavioral health and primary care nonprofit serving vulnerable populations including the unhoused. Provides overlapping services — FQHC-equivalent status, integrated primary care/behavioral health, and case management for complex patients.
• Healthcare in Action: A California-based nonprofit providing street medicine and primary care to unhoused individuals, with mobile teams and coordinated behavioral health support. Operates a similar backpack/outreach-style model to PHC's Backpack Medicine Program across CA counties.

Others

• National Health Care for the Homeless Council: Industry body and advocacy organization for the HCH (Health Care for the Homeless) model. PHC operates as an FQHC-LAL within this broader network; useful as a peer reference for the policy and funding environment in which PHC operates.
• El Camino Health: Hospital system that funds PHC's Psychiatric Medication Management program and serves as a referral partner for New Directions. Not a direct competitor — operates as a partner hospital system.

Broad incumbents

• Santa Clara Valley Healthcare: The public hospital and clinic system serving Santa Clara County with a much broader scope including inpatient and specialty services. Provides overlapping ambulatory services but at far greater scale and as part of the county safety net — sets the referral and competitive context for PHC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/peninsulahcc
• Facebookfacebook.com/peninsulahealthcareconnection
• LinkedInlinkedin.com/company/peninsula-healthcare-connection

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peninsula Healthcare Connection