Chicago Records Management

Records Management Serviceschicagorecords.com

Chicago Records Management is a family-owned, Illinois-based records management operator offering off-site storage, document imaging, secure shredding, media storage, and a cloud-based ECM platform to regulated mid-market and small-business clients across banking, healthcare, legal, and government verticals.

Company typePrivate
Founded1988
HeadquartersFranklin Park, United States
Headcount1–10
GTM typeB2B
OfferingServices

What Chicago Records Management does

Chicago Records Management, Inc. is a privately held, family-owned records and information management operator headquartered in Franklin Park, Illinois, founded in 1988 and serving the Chicago metropolitan area with a 51-100 employee organization backed by a 110,000 square foot climate-controlled facility equipped with 24/7 monitoring, siloed sprinkler systems, and key-card access. The company delivers off-site records storage, secure document destruction, document imaging and digitization, media storage, and a cloud-based Enterprise Content Management (ECM) platform, with the eWarehouse customer portal (powered by Andrews Software's VCKweb.NET) providing bar-coded inventory tracking, file request submission, and granular user permissions.

Underlying technology centers on the proprietary ECM system, which adds Optical Character Recognition-based keyword search and document-level security controls on top of the eWarehouse inventory layer, creating an integrated physical-to-digital records workflow. The compliance posture is anchored by NAID AAA certification for shredding and explicit alignment with HIPAA, FACTA, FFIEC, and GLBA frameworks, positioning the firm for healthcare, financial services, legal, government, and other regulated buyers.

The business model combines recurring subscription storage revenue from multi-year contracts, transactional shredding fees with certificates of destruction, and project-based document imaging and digitization services. Go-to-market is sales-led, executed via dedicated phone outreach, online quote requests, and industry-specific landing pages targeting verticals including banking, education, financial institutions, government, healthcare, insurance, legal, manufacturing, retail and hospitality, and small businesses. Pricing is custom-quoted per engagement with no publicly disclosed rate cards.

Chicago Records Management firmographics

Firmographics

Name: Chicago Records Management
Legal name: Chicago Records Management, Inc.
Website: https://chicagorecords.com
Company type: Private
Founded year: 1988
Operating status: Operating
Headcount range: 1–10 employees
Short description: Chicago Records Management is a family-owned, Illinois-based records management operator offering off-site storage, document imaging, secure shredding, media storage, and a cloud-based ECM platform to regulated mid-market and small-business clients across banking, healthcare, legal, and government verticals.
Ownership category
akta.pro rank

Chicago Records Management industry classification

Industry

Product category: Records Management Services
NAICS: General Warehousing and Storage (493110), Libraries and Archives (51921)
SIC: Public Warehousing & Storage (4220)
akta.pro primary industry: Corporate Records Storage (Commercial/Enterprise) (TLALALAA)
akta.pro secondary industries: Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Secure/High-Value & Document/Records Full-Service Storage (HSAKAHAH), Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody) (TLALALAI)

Keywords

Records management
Document storage
Secure shredding
Document imaging
Enterprise content management

Where Chicago Records Management is headquartered

Location

Headquarters

HQ city: Franklin Park
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Chicago Records Management business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

Record Storage Services: Ongoing off-site records storage in their 110,000 square foot climate-controlled facility, utilizing bar code tracking and inventory management through the eWAREHOUSE portal.
Document Imaging and Digitization: Full-service document imaging including document prep, scanning, indexing and data transfer into one turn-key solution. Also supports importing documents into existing ECM systems.
Secure Document Destruction: Off-site and on-site shredding services with NAID-certified destruction, providing certificate of destruction for compliance records. Includes recurring, one-time, and bulk shredding options.
Enterprise Content Management (ECM): Cloud-based document management with secure access, OCR searchability, and document-level security controls through a web-based portal.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	Customized service packages tailored to client needs

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Chicago Records Management product offering

Product offering

Core offering

Chicago Records Management provides off-site physical records storage in a 110,000 sq ft climate-controlled facility, NAID AAA-certified secure document destruction (on-site shredding and off-site shredding), document imaging and OCR digitization, climate-controlled media vault storage for tapes and microfilm, and a cloud-based Enterprise Content Management (ECM) platform accessed via the eWAREHOUSE customer portal. The company bundles these services for regulated industries including banking, healthcare, legal, government, and insurance that must comply with HIPAA, FACTA, GLBA, and FFIEC retention and destruction requirements.

Product overview

Chicago Records Management offers a unified suite of records management services centered around four core offerings: Document Destruction, Document Imaging, Enterprise Content Management (ECM), and Record Storage. The ECM platform and eWarehouse portal serve as the primary software products, enabling customers to digitize files, access documents online, and manage their inventory through a web-based interface. These are complemented by physical services including off-site storage in their 110,000 square foot climate-controlled facility and secure media storage for computer tapes. All services are designed to work together as an integrated records management ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

Record Storage Off-site physical records storage in a 110,000 sq ft climate-controlled facility with bar code chain-of-custody tracking and audit trail reporting. Designed for organizations that need secure long-term retention of physical documents and the ability to retrieve individual files on demand.
Document Destruction Secure on-site and off-site shredding services with NAID AAA certification and certificate of destruction. Designed for organizations that need auditable destruction to satisfy HIPAA, FACTA, GLBA, and FFIEC compliance requirements.
Document Imaging Digitization of paper documents into electronic formats with OCR indexing to enable searchable digital archives, reduce physical storage costs, and speed retrieval.
Enterprise Content Management (ECM) Web-based Enterprise Content Management platform for managing digital content throughout its lifecycle, including capture, storage, retrieval, and disposition, with document-level security controls. Designed for organizations that need centralized digital content management with compliance controls.
Media Storage Climate-controlled vault storage for backup tapes, microfilm, microfiche, x-rays, and other magnetic/optical media, with scheduled rotation and chain-of-custody tracking.
eWarehouse Customer-facing online portal (powered by Andrews Software VCKweb.NET) that allows clients to manage records inventory, schedule pickups and retrievals, request destruction, and access audit reports in real time.

Quantifiable outcome

100% shredding compliance with certificate of destruction provided
+1 more outcomes

Companies that use Chicago Records Management

Customer profile

Segments10 records

Ideal customer profiles2 records

Chicago Records Management technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Chicago Records Management partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

Andrews Software, Inc.coreTechnology or IntegrationAndrews Software provides the VCKweb.NET platform powering the eWarehouse client portal for records management software. This is the core technology platform used by CRM customers to manage inventory, submit requests, and access records.

Scale indicators2 records

Expansion highlights5 records

Chicago Records Management competitors and assessment

Company assessment

Broad incumbents

Others

Box:
Andrews Software:

Direct peers

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Chicago Records Management compliance and trust

Trust signal

Compliance6 records

Chicago Records Management financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Chicago Records Management leadership team

Management profile

Number of profiles

Profiles1 record

Chicago Records Management funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Chicago Records Management M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chicago Records Management

What does Chicago Records Management do?

Is Chicago Records Management a public or private company?

Chicago Records Management is a private company. It is classified as family owned and is currently operating.

When was Chicago Records Management founded?

Chicago Records Management was founded in 1988. It employs 1 to 10 people.

Where is Chicago Records Management based?

Chicago Records Management is headquartered in Franklin Park, United States, in the North America region.

How does Chicago Records Management make money?

Four revenue lines are on record. Record Storage Services are the primary driver. The others are document Imaging and Digitization, secure Document Destruction and enterprise Content Management (ECM).

Who are Chicago Records Management's main competitors?

Broad incumbents on record are Iron Mountain, Shred-it (Stericycle), Cintas Records Management and Iron Mountain Digital Solutions. Others are Box and Andrews Software. Direct peers are Access Information Management, Corodata, DataVault Records Management and National Records Management.

Does Chicago Records Management have an API?

No public API is recorded for Chicago Records Management.

What industry is Chicago Records Management in?

Chicago Records Management's product category is Records Management Services. Its primary akta.pro industry code is TLALALAA, Corporate Records Storage (Commercial/Enterprise), with a secondary code of BPAAAKAG, Records Digitization & Archiving (Legacy Files, Retention Support). Its NAICS code is 493110 and its SIC code is 4220.