What Barnsley Hospice does

Barnsley Hospice is an independent registered charity (Charity No. 700586, Company No. 02274925) founded in 1994 and headquartered in Barnsley, South Yorkshire, United Kingdom. It delivers specialist palliative and end-of-life care, free at the point of delivery, to people living with life-limiting conditions including cancer, heart and lung diseases, motor neurone disease, and Parkinson's disease, and provides bereavement and counselling support to families and carers. Core clinical services comprise an Inpatient Unit providing 24-hour specialist care, 'The Orangery' day-therapy unit offering complementary therapies (tai chi, qi gong, guided visualisation, body scan), and a Counselling and Bereavement Service. Supporting operations include a Retail Hub of charity shops and pop-ups, a weekly Hospice Lottery, and digital self-care video resources.

The organisation is funded through a hybrid model combining an annual £1.7 million grant from the local NHS Clinical Commissioning Group with approximately £1.8 million raised annually through community donations, retail operations, lottery subscriptions, legacies, corporate sponsorships, and event fundraising, against a stated annual cost base of £3.5 million. Its go-to-market is community-led: volunteer programmes, local corporate partnerships (including Barnsley FC shirt sponsorship, Lifetime FM, Co-op Funeral Care, Mila, and Wortley Beer Festival), signature fundraising events such as the Hike around Barnsley and the new 2026 'Farmers & Friends' event, and a co-located NHS Community Diagnostic Centre at the Alhambra shopping centre that has delivered over 220,000 appointments in three years.

The hospice employs 101-250 staff and is led by Ross Fletcher in the combined role of Chief Executive Officer and Chief Nurse. It holds a CQC 'Outstanding' rating and has won multiple workplace and sector awards including Best Organisation to Work For 2023 and the Palliative and End of Life Care Awards 2024. The technology stack is described as standard hospice care management systems with no proprietary AI or software features disclosed; the organisation is operationally mature but technologically conventional, with sustainability initiatives (rooftop solar panels installed 2026) representing the most recent operational enhancement.

Name

Barnsley Hospice

Legal name

Barnsley Hospice

Website

https://barnsleyhospice.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Barnsley Hospice is an independent UK charity founded in 1994 that delivers free specialist palliative and end-of-life care to people with life-limiting illnesses in South Yorkshire, operating an inpatient unit, day therapy, bereavement counselling, charity retail, and a lottery, funded by a £1.7M NHS grant and £3.5M annual community fundraising target.

Ownership category

akta.pro rank

Product category

Hospice and palliative care services

NAICS

Other Individual and Family Services (624190)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Inpatient Hospice (General Inpatient Care) (HLADAHAB)

akta.pro secondary industries

Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

Keywords

• Palliative care services
• End of life care
• Hospice charity care
• Bereavement counselling
• Charity fundraising

Headquarters

HQ city

Barnsley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. NHS Clinical Commissioning Group Grant: Annual grant from local NHS CCG providing core funding. Registered charity receives £1.7m per year from NHS.
2. Donations and Fundraising: Community donations, corporate sponsorships, event fundraising, and general fundraising campaigns. Need to raise £3.5 million annually.
3. Retail Operations: Retail Hub charity shops and pop-up shops generating revenue through sale of donated goods.
4. Lottery: Hospice lottery program providing regular income through weekly/draw-based subscriptions.
5. Legacies and Bequests: Gifts in wills and legacy donations from supporters.
6. Grants from Organisations: Grant funding from businesses and organisations for specific appeals and capital projects.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Barnsley Hospice is a registered charity providing specialist palliative and end-of-life care free of charge to people in Barnsley living with life-limiting illnesses such as cancer, heart and lung disease, motor neurone disease, and Parkinson's disease. Its core services include a 24-hour Inpatient Unit, The Orangery complementary therapy and wellbeing service, and Counselling and Bereavement Services, supplemented by charity retail and a lottery fundraising programme.

Product overview

Barnsley Hospice is a charity providing specialist palliative and end of life care for local people living with life-limiting illnesses (including cancer, heart and lung diseases, and neurological diseases such as motor neurone disease and Parkinson's disease). The organization operates a core service model comprising an Inpatient Unit for 24-hour specialist care, The Orangery for complementary therapy and wellbeing services, and Counselling and Bereavement Services. Additional offerings include a Retail Hub for charity retail operations, a weekly Hospice Lottery for fundraising, and digital resources such as relaxation and self-care videos. All specialist care is provided free to the people of Barnsley. The hospice receives a £1.7m annual grant from the local NHS Clinical Commissioning Group but needs to raise £3.5 million annually through donations, fundraising events, retail operations, and lottery programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Inpatient Unit Specialist inpatient care for patients with life-limiting illnesses, providing 24-hour care and support at the Barnsley hospice facility.
• The Orangery Complementary therapy and wellbeing service offering relaxation techniques, tai chi, qi gong, guided visualisation, and body scan sessions for patients and service users.
• Counselling and Bereavement Services Emotional support and counselling for patients and their families dealing with bereavement and grief, delivered by Barnsley Hospice staff.
• Retail Hub Charity retail operations including second-hand shops, pop-up shops, and sustainable fashion collections that generate income for hospice care.
• Hospice Lottery Weekly lottery programme allowing supporters to participate and raise funds for hospice care through subscription-based entries.
• Referral Process Patient referral service allowing healthcare professionals to refer individuals into hospice services for palliative and end-of-life care.

Quantifiable outcome

• Over 220,000 appointments provided at NHS Community Diagnostic Centre
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Lifetime FMcoreGTM or Marketing PartnerLong-term sponsors of Barnsley Hospice Golf Day. Corporate sponsor providing ongoing financial and marketing support through event sponsorship.
• Victoria Medical CentreminorGTM or Marketing PartnerPrevious winners of the Accumulator Challenge for businesses. Organised fundraising activities for the hospice.
• Co-op Funeral CareminorGTM or Marketing PartnerOrganised a 'Big Night Out' fundraising event and auction which raised money for the hospice.
• MilaminorGTM or Marketing PartnerMakes a donation to the hospice every time they receive a 5-star review. Scheme in memory of colleague Steve.
• NHS Community Diagnostic CentrecoreStrategic or Co-development PartnerCo-located at Alhambra shopping centre providing ophthalmology, optometry, and retinal screening. Has provided over 220,000 appointments since opening three years ago. More specialties expected by 2028.
• WebHelp in the Dearne ValleyminorGTM or Marketing PartnerCorporate supporter that has fun fundraising for the hospice.
• Wortley Beer FestivalminorGTM or Marketing PartnerLong-term supporter where a donation is made every time a pint is pulled at the festival.
• Barnsley FCminorGTM or Marketing PartnerFootball club has partnered as charity shirt sponsor and conducts fundraising events including takeover days at Oakwell stadium.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Macmillan Cancer Support: National cancer-care charity funding specialist nurses, palliative support and hospice elements, competing with Barnsley Hospice for cancer-related donations and legacies though focused on broader cancer services rather than full hospice care.
• Sue Ryder: National charity operating multiple hospices and palliative care services across the UK, a much larger incumbent providing comparable end-of-life and bereavement care but at national scale with broader fundraising infrastructure.
• Marie Curie UK: UK-wide charity providing hospice and end-of-life care through nine hospices and a community nursing service, the dominant brand in palliative care fundraising and a major beneficiary of legacy gifts nationwide.

Direct peers

• Rotherham Hospice: Immediately adjacent regional hospice providing palliative and end-of-life care services to Rotherham residents, with the same charitable structure and reliance on NHS CCG plus community fundraising.
• Wakefield Hospice: West Yorkshire hospice offering inpatient care, day therapy and family support services with a comparable funding structure (NHS grant supplemented by community donations and retail).
• St Gemma's Hospice: Leeds-based hospice providing specialist palliative and end-of-life care, the closest geographic and operational analogue to Barnsley Hospice in terms of service mix (inpatient, day therapy, bereavement) and NHS-funded charity model.
• St Luke's Hospice Sheffield: Neighbouring South Yorkshire hospice offering inpatient palliative care, day services and bereavement support under a similar NHS-grant plus community-funding model, competing for many of the same donors and NHS contracts.

Others

• Hospice UK: National membership body representing UK hospices, not a direct service provider but the umbrella organisation to which Barnsley Hospice and its peer hospices belong, setting standards and advocating on funding.

Emerging players

• Bluebell Wood Children's Hospice: South Yorkshire children's hospice with overlapping regional catchment and donor base, an adjacent specialist charity rather than direct adult-palliative competitor but sharing corporate partner pools.

Regional players

• Ashgate Hospice: Chesterfield-based hospice providing palliative and end-of-life care across North Derbyshire, with overlapping service model but a separate catchment that competes for legacy giving in the broader region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/BarnsleyHospice
• YouTubeyoutube.com/channel/UCOlzdde9HxW4XBtOy9Kh-zA
• Facebookfacebook.com/barnsleyhosp
• LinkedInlinkedin.com/company/barnsley-hospice
• Instagraminstagram.com/barnsley_hospice

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Barnsley Hospice