Teclib Group
Teclib Group develops GLPI, an open source IT Service Management platform combining helpdesk, asset management, CMDB, and financial management for global enterprises, governments, and SMBs, monetized via cloud subscriptions, training, and a certified partner network.
- Company typePrivate
- Founded2009
- HeadquartersParis, France
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Teclib Group does
Teclib Group is a Paris-based private software company founded in 2009 that develops and maintains GLPI, an open source IT Service Management (ITSM) platform. The company employs 51-100 people and operates globally, with its website localized in English, French, Spanish, and Brazilian Portuguese. GLPI unifies helpdesk ticketing, IT asset management, CMDB, financial management, user administration, and dynamic inventory into a single PHP/MySQL-based platform. The platform is extended via a plugin marketplace and integrates with Microsoft Azure/Entra, Centreon, Google services, OAuth2, Webhooks, and a Cloud Inventory scanner, with recent generative AI capabilities delivered through GlpiAI.
The business combines an open source distribution model with a managed cloud offering. GLPI is available as a free self-hosted download, and GLPI Cloud Services provides hosted instances accessible through a 45-day free trial at myaccount.glpi-network.cloud. Monetization is diversified across cloud subscriptions, professional training, and a certified Platinum Partner network (EORIS, Infotel, ITSM Factory, Ticgal, IT Gouvernance) that delivers enterprise implementation, support, and customization. Named customers include Airbus, Telefonica, La Poste, Météo France, Burger King, Transavia, Buffalo Grill, Conseil d'État, and the French Ministry of Agriculture, alongside SMB and public sector accounts.
The company's go-to-market is product-led and community-driven, leveraging an active user forum, blog, newsletter, and social channels for top-of-funnel acquisition. Recent strategic activity centers on the GLPI 11 release, the introduction of GlpiAI, and consolidation of the brand onto glpi-project.org with a stated migration2026 initiative. Ownership, funding, and detailed financial data are not disclosed in available source material.
Teclib Group firmographics
Firmographics- Name
- Teclib Group
- Legal name
- Teclib'
- Website
- https://teclib-group.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Teclib Group develops GLPI, an open source IT Service Management platform combining helpdesk, asset management, CMDB, and financial management for global enterprises, governments, and SMBs, monetized via cloud subscriptions, training, and a certified partner network.
- Ownership category
- akta.pro rank
Teclib Group industry classification
Industry- Product category
- IT Service Management Software
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Teclib Group is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Markets served
Teclib Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Cloud Subscription Services: Hosted cloud instance with 45-day free trial, converting to subscription model for ongoing access to GLPI cloud infrastructure, updates, and support
- Professional Services (Training): Training programs for GLPI implementation and usage
- Partner Ecosystem: Revenue through certified partner network (Platinum Partners) providing implementation, support, and customization services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Cloud Trial - Free access for 45 days |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Teclib Group product offering
Product offeringCore offering
Teclib Group develops and distributes GLPI, an open-source IT Service Management (ITSM) platform that combines helpdesk ticketing, IT asset management, CMDB, financial management, and user administration in a single solution. The platform is offered as a free self-hosted open-source download and as a managed cloud service (GLPI Cloud Services) with a 45-day free trial, complemented by a certified Platinum Partner network for enterprise implementation and support.
Product overview
Teclib Group offers GLPI as a unified, open-source IT Service Management platform. The core GLPI product serves as an all-in-one solution for Service Desk, Asset Management, Configuration Management Database (CMDB), Data Center Management, Dynamic Inventory, Financial Management, and Governance. The platform is delivered through multiple deployment options: a downloadable self-hosted solution and a cloud-hosted version (GLPI Cloud Services) with a 45-day free trial. The product ecosystem is extended through a plugins marketplace and integrations with external tools including Microsoft Azure, Centreon, DeepL, Google, OAuth2, Webhooks, and CloudInventory. GLPI also incorporates AI capabilities through its GlpiAI integration.
Differentiator
Problem solved
Functional benefit
Products and services
- GLPI
- GLPI Cloud Services
- GLPI Plugins Marketplace
- GLPI Helpdesk
- GLPI CMDB
- GLPI Financial Management
- GLPI Administration
- GLPI Inventory
- GLPI AI (GlpiAI)
- GLPI Training Programs
Companies that use Teclib Group
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles3 records
Teclib Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability2 records
Feature11 records
Teclib Group partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered platinum and core.
- EORISplatinumCertified Platinum Partner providing GLPI implementation, support, and consulting services. Listed among platinum partners on GLPI official website.
- InfotelplatinumCertified Platinum Partner providing GLPI implementation and consulting services. Listed among platinum partners on GLPI official website.
- ITSM FactoryplatinumCertified Platinum Partner specializing in ITSM solutions and GLPI implementation services.
- TicgalplatinumCertified Platinum Partner from Galicia providing GLPI implementation and support services.
- IT GouvernanceplatinumCertified Platinum Partner providing IT governance and GLPI implementation services. Also featured in customer testimonials.
- Microsoft Azure/EntracoreIntegration partner with GLPI compatible with Microsoft Azure cloud platform and Entra ID for authentication integration.
- CentreoncoreTechnology integration partner providing monitoring capabilities that integrate with GLPI for comprehensive IT operations management.
- GooglecoreIntegration partner with Google services compatible with GLPI platform for authentication and workspace integration.
- OAuth2coreOAuth2 authentication standard supported by GLPI for secure third-party application integrations.
- WebhookscoreWebhook support enables GLPI to integrate with third-party applications and trigger automated workflows.
- Cloud InventorycoreCloud-based inventory scanning technology integrated with GLPI for asset discovery and management.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Teclib Group competitors and assessment
Company assessmentBroad incumbents
- Ivanti: Enterprise ITSM, IT asset management, and unified endpoint management vendor. Overlaps with GLPI's ITSM/ITAM/CMDB capabilities while also addressing security and endpoint use cases.
- Zendesk: Customer service and helpdesk platform increasingly extending into ITSM-adjacent use cases. Overlaps with GLPI Helpdesk for IT support workflows while serving a much broader customer-experience market.
- Atlassian (Jira Service Management): ITSM platform tightly integrated with Jira's developer toolchain, popular among software-driven organizations. Directly competes with GLPI for ITSM workloads while benefiting from a much broader collaboration portfolio.
- ServiceNow: Dominant enterprise ITSM/ESM and workflow platform with deep AI and automation capabilities. Competes directly with GLPI in the enterprise IT service management market but operates at vastly larger scale and broader portfolio.
- SolarWinds: IT operations management vendor spanning monitoring, ITSM (Service Desk), and asset management. Overlaps with GLPI's ITSM/ITAM scope while bringing broader IT infrastructure monitoring depth.
- BMC Software (BMC Helix): Long-standing enterprise ITSM, CMDB, and IT operations management vendor (BMC Helix ITSM/Remedy). Competes with GLPI at the high end of the enterprise ITSM market with stronger native CMDB and AIOps.
Direct peers
- ManageEngine (Zoho): Suite of IT management products including ServiceDesk Plus (ITSM) and AssetExplorer. Closely comparable to GLPI on horizontal IT operations coverage and mid-market price-positioning.
- InvGate: ITSM and IT asset management platform with strong service desk and CMDB functionality. Direct competitor to GLPI for mid-market ITSM deals with a focus on usability and rapid deployment.
- SysAid: ITSM and asset management platform with built-in AI capabilities for mid-market and enterprise IT teams. Closely comparable to GLPI on ITSM/ITAM scope and target buyer profile.
- Freshworks (Freshservice): Cloud-native ITSM and IT asset management platform targeting mid-market and enterprise. Directly comparable to GLPI on core ITSM/ITAM functionality and SMB-to-mid-market positioning, with a freemium-adjacent go-to-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Teclib Group social profiles
Digital presenceTeclib Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teclib Group leadership team
Management profileNumber of profiles
Teclib Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teclib Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teclib Group
What does Teclib Group do?
Teclib Group develops and distributes GLPI, an open-source IT Service Management (ITSM) platform that combines helpdesk ticketing, IT asset management, CMDB, financial management, and user administration in a single solution. The platform is offered as a free self-hosted open-source download and as a managed cloud service (GLPI Cloud Services) with a 45-day free trial, complemented by a certified Platinum Partner network for enterprise implementation and support.
Is Teclib Group a public or private company?
Teclib Group is a private company. It is classified as unknown and is currently operating.
When was Teclib Group founded?
Teclib Group was founded in 2009. It employs 51 to 100 people.
Where is Teclib Group based?
Teclib Group is headquartered in Paris, France, in the Europe region.
How does Teclib Group make money?
Three revenue lines are on record. Cloud Subscription Services are the primary driver. The others are professional Services (Training) and partner Ecosystem.
Who are Teclib Group's main competitors?
Broad incumbents on record are Ivanti, Zendesk, Atlassian (Jira Service Management), ServiceNow, SolarWinds and BMC Software (BMC Helix). Direct peers are ManageEngine (Zoho), InvGate, SysAid and Freshworks (Freshservice).
Does Teclib Group have an API?
No public API is recorded for Teclib Group.
What industry is Teclib Group in?
Teclib Group's product category is IT Service Management Software. Its primary akta.pro industry code is HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 5415 and its SIC code is 7372.