NLvoorelkaar

What NLvoorelkaar does

NLvoorelkaar, operating under the trade name 'The Impact Department', is a Dutch social enterprise founded in 2011 and headquartered in Breda. It runs NLvoorelkaar.nl — described as the largest volunteer platform in Europe with more than 200,000 volunteers — and supplies modular white-label SaaS platforms to municipalities, welfare organizations, and corporations across the Netherlands. The platform architecture combines a national consumer-facing volunteer marketplace with deployable white-labeled instances (for example Zorgzaam010 for Rotterdam and Vrijwilligers Tilburg), each configurable with modules for volunteer vacancy banks, neighborhood assistance (burenhulp), e-learning/academy, social activities mapping, screening and monitoring, and real-time impact dashboards. Underlying capabilities include a smart e-matching algorithm, automated user journeys and mailflows, multi-language translation (Dutch, English, Arabic, German), and an impact measurement framework scientifically validated with Erasmus University Rotterdam.

The business model is subscription-based white-label SaaS plus managed services. Municipal packages start from €5,000 with pricing scaled to resident population, feature scope, and service level; corporate packages (used by Volksbank, Facilicom, YoungCapital, Dementalent and others) are customized for employee volunteering and ESG reporting. Bundled services include helpdesk, screening, activation campaigns, advertising, SEO, and data analysis. The end-user side (NLvoorelkaar.nl for individual volunteers and charities) is free, funded by B2B partners. Distribution is primarily direct enterprise sales to Dutch municipalities and corporates, supplemented by partner referrals through a network of 80+ welfare and corporate organizations. Certifications include ISO 27001, ISO 9001, ISO 14001, NEN7510, ISAE 3402, GDPR compliance, and WCAG 2.2.

Scale signals include 165+ municipalities connected, 90+ active white-label platforms, 17.5+ million hours of facilitated social impact, 900,000+ matches, 275+ new connections per day, 19,000+ supported charities, and flagship corporate deployments with measurable hour-level outcomes. The company is affiliated with Social Enterprise NL, has a small team (11–50 employees) working flexibly out of a converted fire station in Breda, and is led by founder-CEO Jeroen de Punder since inception.

Name

NLvoorelkaar

Legal name

NLvoorelkaar

Website

https://zakelijk.nlvoorelkaar.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

NLvoorelkaar (The Impact Department) is a Dutch social enterprise that operates Europe's largest volunteer platform and sells modular white-label SaaS to municipalities, welfare organizations, and corporations for volunteer matching, neighborhood assistance, and impact measurement.

Ownership category

akta.pro rank

Product category

Volunteer Management Software

NAICS

Civic and Social Organizations (813410)

SIC

Services-Help Supply Services (7363), Services-Membership Organizations (8600)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Technical Cooperation, Capacity Building & Policy Advisory Programs (BPADABAO)

Keywords

• Volunteer management software
• Municipal civic platforms
• Corporate volunteering software
• White-label impact platform
• Neighborhood assistance platform

Headquarters

HQ city

Breda

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Platform Licensing to Municipalities: Customized white-label platforms sold to municipalities starting from €5,000, with pricing based on number of residents, features, and service level. Includes implementation, training, and ongoing support.
2. Corporate Platform Licensing: Enterprise platforms for companies implementing employee volunteering programs and CSR initiatives, with customizable branding and features.
3. Service and Support Fees: Additional services including helpdesk, screening, advertising, SEO, data analysis bundled with platform packages.
4. Free Platform for Volunteers: NLvoorelkaar.nl remains free for volunteers and charities; platform is funded by municipal and corporate partners rather than end users.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

NLvoorelkaar (The Impact Department) develops and sells white-label SaaS volunteer management platforms to Dutch municipalities (80+) and corporations for coordinating volunteer programs, neighborhood assistance (burenhulp), informal care support, and CSR/ESG reporting. The platform includes smart e-matching, volunteer vacancy banks, social activities maps, e-learning academies, and real-time impact dashboards. The company also operates NLvoorelkaar.nl, the largest free consumer volunteer marketplace in Europe with 200,000+ volunteers, which serves as the ecosystem anchor connecting all white-label deployments.

Product overview

NLvoorelkaar operates as The Impact Department, offering a modular social impact platform ecosystem. The core product is NLvoorelkaar.nl, Europe's largest volunteer platform, complemented by 80+ white-label municipality platforms (such as Zorgzaam010 for Rotterdam, VrijwilligersTilburg, and others). The platform architecture includes core modules for volunteer vacancy management, neighborhood assistance (burenhulp), e-matching, and impact measurement, along with add-on features including IKIGAI volunteer testing, Academy/e-learning, Social Activities Map, and Screening & Monitoring. All platforms connect to the NLvoorelkaar ecosystem, providing automatic 35% more connections through the national network.

Differentiator

Problem solved

Functional benefit

Brands

• Zorgzaam010: Municipal volunteer platform for Rotterdam, connecting residents with volunteer opportunities
• Vrijwilligers Tilburg
• Almerevoorelkaar
• Westlandvoorelkaar
• Oosterhoutvoorelkaar
• MiddenDrenthevoorelkaar
• VHLvoorelkaar

Products and services

• NLvoorelkaar.nl The largest volunteer platform in Europe, serving as a free consumer marketplace connecting people seeking help with volunteers who want to contribute. Operated as the ecosystem anchor that links all white-label deployments across the Netherlands.
• Municipality White-Label Platform Customized white-label SaaS platform sold to Dutch municipalities (80+) for coordinating volunteer vacancy banks, neighborhood assistance, informal care support, social activities, civic integration, and impact reporting. Full branding customization, starting price €5,000, multi-year contracts.
• Corporate Volunteering Platform Enterprise-grade white-label platforms for corporations implementing employee volunteering programs, CSR/ESG reporting, and corporate social responsibility initiatives. Includes customizable branding, hours tracking, employee engagement features, and impact dashboards.

Quantifiable outcome

• 43% more volunteers do volunteer work through the platform
• +9 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• Erasmus University RotterdamcoreStrategic or Co-development PartnerScientific partnership for impact measurement methodology. Erasmus University Rotterdam (Prof. Dr. Lucas Meijs) validates the platform's output and outcome measurement framework. Joint research and annual e-books on volunteering trends based on platform data from 300,000 volunteers.
• NLvoorelkaar.nl EcosystemcoreStrategic or Co-development PartnerNational volunteer platform ecosystem connecting all regional white-label platforms. Provides 35% additional connections through cross-platform matching. Largest volunteer platform in Netherlands with 200,000+ volunteers.
• Social Enterprise NLcoreStrategic or Co-development PartnerAffiliated with Social Enterprise NL, the Dutch network for social enterprises. Positioned as one of the first social enterprises in Netherlands, demonstrating commitment to impact over profit.
• Gemeente RotterdamflagshipChannel Partner/ Reseller/ DistributorFlagship municipality partner since 2017 for Zorgzaam010 platform. Platform has achieved millions of hours of volunteer work and 35,000+ participants. Demonstrates scalability and safety of methodology.
• Vrijwilligers Tilburg / ContourdeTwerncoreChannel Partner/ Reseller/ DistributorWelfare organization operating volunteer platform for Tilburg region. Platform live within 2 months, achieving 5,000 matches in first year. Part of ContourdeTwern organization.
• Gemeente Loon op ZandcoreChannel Partner/ Reseller/ DistributorMunicipal partner using volunteer platform for community building and neighbor assistance. Cited as example of successful local implementation.
• Facilicom FoundationcoreChannel Partner/ Reseller/ DistributorCorporate foundation partner for employee volunteering program '365 voor elkaar'. Platform achieved 10,000 hours of volunteer work in first 3 months. Represents corporate segment solution.
• VolksbankflagshipChannel Partner/ Reseller/ DistributorMulti-brand banking group (SNS, ASN Bank, RegioBank, BLG Wonen) using platform for corporate volunteering. Generated 57,741 hours of impact in 2 years and won Sponsoring Award 2023.
• YoungCapitalcoreChannel Partner/ Reseller/ DistributorStaffing company connecting employees and candidates with volunteer opportunities. Innovative model linking temporary staffing talent with social impact.

Scale indicators11 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Benevity: Benevity is a leading corporate volunteering and CSR/ESG platform serving global enterprises. Directly comparable as both companies sell subscription platforms that enable employee volunteering, charitable giving, and impact reporting for corporations.
• GivePulse: GivePulse provides a volunteer management and community engagement platform for nonprofits, universities, and companies. Comparable in offering modular SaaS for volunteer management, impact tracking, and civic engagement programming.
• Idealist: Idealist is a global nonprofit connecting people with volunteer opportunities and jobs in the social sector. Comparable as a volunteer opportunity marketplace, though it focuses more on individual discovery rather than white-label B2B SaaS deployment.
• VolunteerMatch: VolunteerMatch is one of the largest volunteer matching platforms in the US, connecting volunteers with nonprofit opportunities. Comparable as a flagship national volunteer marketplace with a similar matching-and-discovery core, though it lacks NLvoorelkaar's B2B white-label SaaS layer.
• YourCause (Blackbaud): YourCause, now part of Blackbaud, provides a corporate social responsibility and employee engagement platform, including volunteering, giving, and ESG reporting. Directly comparable in the corporate volunteering SaaS space and represents a larger incumbent competitor.
• Mobilize: Mobilize is a volunteer and event mobilization platform used by advocacy organizations and campaigns. Comparable in offering a SaaS platform to manage volunteer recruitment, scheduling, and engagement at scale.
• Goodera: Goodera is a global employee volunteering and corporate impact platform. Comparable because it offers SaaS-based corporate volunteering programs, NGO partnerships, and ESG reporting — directly overlapping NLvoorelkaar's corporate segment offering.
• Bonterra (formerly CyberGrants): Bonterra (formerly CyberGrants) offers corporate giving, volunteering, and grant management software. Comparable as a subscription SaaS platform for CSR program administration that competes for similar corporate customers.

Broad incumbents

• Points of Light: Points of Light is a large US-based volunteer infrastructure nonprofit operating the HandsOn Network. Comparable as a broader volunteer ecosystem operator and thought leader, though it operates more as an advocacy umbrella than a SaaS vendor like NLvoorelkaar.
• Salesforce.org (Philanthropy Cloud): Salesforce.org offers Philanthropy Cloud, an employee volunteering and giving solution integrated with the broader Salesforce CRM. Comparable as a corporate volunteering platform, though broader in scope and tied to a global CRM ecosystem that could disintermediate pure-play vendors.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nlvoorelkaar
• Facebookfacebook.com/NLvoorelkaar
• LinkedInlinkedin.com/company/nlvoorelkaar-nl

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NLvoorelkaar