VrijwilligersTilburg • alles over vrijwilligerswerk

What VrijwilligersTilburg • alles over vrijwilligerswerk does

VrijwilligersTilburg is a volunteer matching platform operated as a local instance within the NLvoorelkaar national network, serving the municipality of Tilburg in the Netherlands. The platform connects individual residents seeking to volunteer with local organizations—including nonprofits, healthcare providers, cultural institutions, sports clubs, and citizen initiatives—that need volunteer support. Operating since the NLvoorelkaar network's 2011 launch, it functions as the designated expertise center for voluntary work in Tilburg, offering supplementary modules such as Burenhulp (neighbor-to-neighbor assistance), Flexpool (flexible one-off volunteering), and the V•point youth program for residents aged 27 and under.

The core product is a web-based marketplace with mobile app access, organized around Hulpvragen (help requests posted by organizations) and Hulpaanbod (help offers registered by volunteers), with rule-based e-matching against location and interests. Supporting features include the Vrijwilligersacademie (Volunteer Academy) offering courses and e-learning modules in Dutch, a personal Impact Dashboard tracking volunteer hours, matches and activities, and dedicated support points (Vrijwilligerspunten). The platform has maintained WCAG 2.1 Level B accessibility compliance since 2011, with a formal assessment conducted in April 2024 by Cardan Technobility. Technical infrastructure and network operations are managed by parent organization The Impact Department, based in Breda, which maintains over 50 local platform instances across the Netherlands.

VrijwilligersTilburg operates on a freemium service model: the platform is free for all participants, with no subscription or transaction fees, and operational funding flows through a partnership model anchored by Gemeente Tilburg (Municipality of Tilburg) and the broader NLvoorelkaar network. Across the wider NLvoorelkaar network, more than 10,000 volunteer activities are live and 26,000+ help requests are open at any time, with the Tilburg instance alone carrying 284+ active volunteer opportunities. The seven-person organization is positioned as a community-led, public-good service rather than a revenue-generating enterprise; strategic value is concentrated in its role as the municipal volunteer expertise center rather than in direct monetization.

Name

VrijwilligersTilburg • alles over vrijwilligerswerk

Legal name

The Impact Department

Website

https://vrijwilligerstilburg.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

VrijwilligersTilburg is a volunteer matching platform in Tilburg, Netherlands, part of the NLvoorelkaar national network. It connects individual volunteers with local nonprofits, healthcare providers, and community organizations through a free online marketplace, supported by training, youth, and neighbor-help programs.

Ownership category

akta.pro rank

Product category

Volunteer Matching Services

NAICS

Individual and Family Services (6241), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Volunteer matching platform
• Community engagement services
• Volunteer management consulting
• Nonprofit volunteer recruitment
• Neighborhood assistance programs

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel

Revenue model

1. Platform services: The platform is free for all participants (volunteers and organizations). The Impact Department and its municipal partners fund the platform operations. VrijwilligersTilburg is a local platform under the NLvoorelkaar network.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

VrijwilligersTilburg operates a free, web-based volunteer matching marketplace connecting individual residents of the municipality of Tilburg with local nonprofit organizations, sports clubs, care institutions, and cultural organizations seeking volunteer support. Beyond core matching, it delivers the Vrijwilligersacademie training program, dedicated youth support via the V•point program, the Burenhulp neighbor-to-neighbor assistance service, and Flexpool flexible volunteering opportunities.

Product overview

VrijwilligersTilburg is a volunteer matching marketplace platform serving the municipality of Tilburg in the Netherlands. Operating as a local instance within the NLvoorelkaar national network (maintained by The Impact Department), the platform connects individuals and organizations seeking volunteer help with people willing to provide assistance. The core platform consists of a help requests module (Hulpvragen) for posting volunteer vacancies, a help offers module (Hulpaanbod) for volunteers to register their availability, and a matching system that facilitates connections between supply and demand. Supporting modules include the Vrijwilligersacademie (Volunteer Academy) offering courses and e-learning, the V•point youth program for young volunteers, Burenhulp (neighborhood assistance) for informal help between neighbors, and Flex Mee/Flexpool for flexible one-off volunteering. The platform is accessible in Dutch and English and serves both individual volunteers and organizational users.

Differentiator

Problem solved

Functional benefit

Brands

• V•point: Youth-focused volunteer program for young people aged 27 and under
• Vrijwilligersacademie

Quantifiable outcome

• 284 active volunteer opportunities on the Tilburg platform at any given time
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• The Impact DepartmentcoreStrategic or Co-development PartnerThe Impact Department maintains and operates the VrijwilligersTilburg platform as part of the NLvoorelkaar network. Based in Breda at Reduitlaan 33, they provide the technical infrastructure and platform operations for this and 50+ other local volunteer platforms across the Netherlands.
• NLvoorelkaarcoreStrategic or Co-development PartnerNational volunteer matching platform that connects with VrijwilligersTilburg. The NLvoorelkaar network includes over 50 local platforms and aggregates over 26,000 help requests and 10,000+ volunteer activities.
• Gemeente Tilburg (Municipality of Tilburg)coreStrategic or Co-development PartnerThe municipality of Tilburg is the primary stakeholder and supporter of VrijwilligersTilburg as the designated expertise center for voluntary work in the municipality.
• Bibliotheek Midden-Brabant (Mid-Brabant Library)minorStrategic or Co-development PartnerPartner organization hosting volunteer activities such as DigiCafe, helping residents improve digital skills.
• ContourdeTwernminorStrategic or Co-development PartnerSocial organization in Tilburg offering language lessons and community support, frequently posting volunteer opportunities on the platform.
• Samen DementievriendelijkminorGTM or Marketing PartnerNational initiative providing dementia awareness training. VrijwilligersTilburg offers their free e-learning course 'Dementie en vrijwilligerswerk' through this partnership.
• NOV (Nationale Organisatie Vrijwilligerswerk)minorGTM or Marketing PartnerNational volunteer organization providing the 'Verantwoord alcohol schenken' (Responsible Alcohol Serving) e-learning course available on the Vrijwilligersacademie platform.
• Stichting NoordgroeiTminorOthersLocal foundation in Tilburg North focused on neighborhood greening and sustainability, actively recruiting volunteers through the platform.
• Kunstpodium TminorOthersExhibition space in Tilburg's Dwaalgebied seeking technical support and exhibition attendant volunteers through the platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Catchafire: Skills-based volunteer matching platform connecting professionals with nonprofits for project-based engagements; comparable as a specialized volunteer matching model focused on skilled volunteering.

Direct peers

• HelpDirect: Dutch digital platform connecting volunteers with social and care organizations across municipalities, operating a similar marketplace model in adjacent Dutch regions and competing for the same volunteer pool.
• VacaturesVrijwilligerswerk.nl: National Dutch volunteer vacancy board posting volunteer opportunities across nonprofits, sports clubs, and care organizations, with comparable job-board-style matching functionality.
• VolunteerMatch: Largest US-based online volunteer matching marketplace connecting individuals with nonprofit opportunities; a directly comparable digital volunteer marketplace model operating at greater scale in North America.
• Stichting Present: Dutch foundation mobilizing volunteers for practical neighbor help and community projects across multiple municipalities, operating a comparable burenhulp-style engagement model in the same Dutch market.
• Do-it (UK): UK national volunteer database run by the NCVO that lists volunteering opportunities searchable by location and interest; highly comparable as an institutionalized national volunteer matching service.

Broad incumbents

• Welzijn Nederland: Dutch sector association representing welfare organizations (welzijnswerk) that often host or coordinate local volunteer programs; comparable as an institutional stakeholder in the Dutch volunteer infrastructure.
• NLvoorelkaar: The national volunteer matching network of which VrijwilligersTilburg is a local instance; maintains the shared platform infrastructure and aggregates 26,000+ help requests across 50+ local platforms in the Netherlands.
• NOV (Nationale Organisatie Vrijwilligerswerk): National Dutch umbrella organization for volunteer work that provides policy support, training, and e-learning courses to VrijwilligersTilburg's Vrijwilligersacademie; directly comparable as a sector coordinator.

Regional players

• GoVolunteer: Australian not-for-profit volunteer matching platform connecting volunteers with community organizations, functionally equivalent to VrijwilligersTilburg but operating in the Australian market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCSnv_XKafb11dnYMidw9kzQ
• Facebookfacebook.com/vrijwilligersTilburg
• LinkedInlinkedin.com/company/vrijwilligerstilburg
• Instagraminstagram.com/vrijwilligerstilburg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VrijwilligersTilburg • alles over vrijwilligerswerk