Gesellschaft Für Digitale Services Der Apotheken

What Gesellschaft Für Digitale Services Der Apotheken does

GEDISA - Gesellschaft für digitale Services der Apotheken mbH, headquartered in Potsdam, Germany, is the pharmacy-association-owned IT company (standeseigenes IT-Unternehmen) founded in 2021 by all 16 German state pharmacy associations (Landesapothekerverbände und -vereine). It builds and operates an integrated digital platform for Germany's ~17,000 local community pharmacies (Vor-Ort-Apotheken) and their customers, replacing the patchwork of commercial tools with a single pharmacist-controlled ecosystem. The core platform is the ApothekenPortal (mein-apothekenportal.de), a cloud-based control center connected to the German Telematikinfrastruktur (TI), with two companion mobile apps: the staff-facing ApoPortal App and the customer-facing ApoGuide App. A separate VerbändePortal serves the 16 owner-associations. Around the platform, GEDISA offers a stack of certified modules covering e-prescription redemption (CardLink, gematik-approved, 11,000+ pharmacies), end-to-end encrypted messaging (ChatTIM / TI-Messenger, gematik-certified), secure email (ApoMail on German servers), secure TI email (KIM, legally mandated per operating site), cloud-based TI access (TI-Gateway at 169 EUR), appointment booking and telepharmacy, vaccination documentation (COVID-19, flu), pharmaceutical-services billing (pDL), retaxation case management, and a pharmacy online shop (with ihreApotheken.de). The technology stack is privacy-by-design, DSGVO/BDSG-compliant, hosted in Germany, and certified across gematik standards, with the ApothekenPortal serving as the integration layer for all modules.

Name

Gesellschaft Für Digitale Services Der Apotheken

Legal name

GEDISA - Gesellschaft für digitale Services der Apotheken mbH

Website

https://gedisa.de

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

GEDISA is the pharmacy-association-owned IT company founded in 2021 by all 16 German state pharmacy associations. It provides a cloud-based, gematik-certified digital platform — ApothekenPortal plus ApoGuide, ApoPortal, and VerbändePortal apps and TI-integrated modules — to roughly 17,000 German community pharmacies.

Ownership category

akta.pro rank

Product category

Pharmacy Digital Health Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHLALABAL

Virtual Pharmacy & Medication Management Integration Platforms

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYCRAFAEAK

Health & Pharmacy Omnichannel

Consumer Products & Retail/E-commerce & Marketplaces/Omnichannel Retail E-commerce

Keywords

• Pharmacy digital platforms
• E-prescription solutions
• Healthcare messaging services
• Telemedicine infrastructure
• Pharmacy management software

Headquarters

HQ city

Potsdam

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions & Licensing: GEDISA provides digital services to pharmacy associations and their member pharmacies. Products such as TI-Gateway (169 EUR), KIM addresses (three-year contract), and premium modules like SDR and Retax-Modul are offered on a subscription/licensing basis. ApoMail is offered free to registered users. Revenue is derived from recurring subscription fees from pharmacy operators and association-level agreements.
2. Platform Integration Services: GEDISA integrates third-party services into its ApothekenPortal (e.g., Telepharmacy via arztkonsultation, webinars via AZERTA, continuing education via DGOP), potentially generating platform or referral fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

GEDISA develops and operates a cloud-based digital ecosystem for German community (Vor-Ort) pharmacies, centered on the ApothekenPortal web platform and the ApoGuide and ApoPortal mobile apps. The portfolio includes e-prescription redemption (CardLink), secure messaging (ChatTIM/TI-Messenger, KIM, ApoMail), appointment booking and telepharmacy, vaccination and pharmaceutical services (pDL) documentation, retaxation case management, a digital document vault (SDR), a TI-Gateway connector, an online shop module, and the GEDISA Academy training platform. All services are integrated into the German Telematikinfrastruktur and are sold primarily through the 16 state pharmacy associations.

Product overview

GEDISA operates as a unified platform-plus-modules architecture for German pharmacies. The core platform is the GEDISA ApothekenPortal (mein-apothekenportal.de), a central digital hub integrating all services and serving as the administrative backbone. This platform is complemented by two companion mobile apps: ApoGuide App (customer-facing app for e-prescription redemption, shop access, and appointment booking) and ApoPortal App (staff mobile extension for on-the-go access). A third portal variant, VerbändePortal, serves state pharmacy associations. The individual service modules — CardLink, ChatTIM, ApoMail, Terminverwaltung & Telepharmazie, Impfen, Shop-Funktion, TIGateway, KIM, SDR, pDL, and Retax-Modul — are accessible through the ApothekenPortal and apps. Additionally, GEDISA offers a podcast (Bits & Blister) and the GEDISA Academy for training and education. All services are built on privacy-by-design principles with GDPR compliance and German-based server infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• ApothekenPortal: The digital control center for pharmacies for efficient processes in the pharmacy as well as modern communication with other service providers, employees and customers.
• ApoGuide App
• ApoPortal App
• VerbändePortal
• Bits & Blister
• GEDISA Academy

Products and services

• GEDISA ApothekenPortal (mein-apothekenportal.de) Central digital hub web platform for German community pharmacies that integrates CardLink, ChatTIM, ApoMail, TI-Gateway, KIM, SDR, pDL, appointment management, vaccination documentation, retaxation, and shop functionality.
• ApoGuide App Stand-owned customer-facing mobile app for pharmacy customers that supports e-prescription redemption via CardLink, appointment booking, online shop access and prescription scanning, branded to the local pharmacy.
• ApoPortal App Mobile extension of the ApothekenPortal for pharmacy staff, providing on-the-go access to digital services.
• VerbändePortal Digital control center for the business offices of German state pharmacy associations, providing member management, a vaccination portal and association news.
• CardLink gematik-approved e-prescription redemption pathway enabling pharmacies to offer customers a CardLink-based digital prescription fulfillment channel via the ApoGuide app or partner apps.
• ChatTIM / TI-Messenger gematik-certified, end-to-end encrypted real-time messaging service for pharmacies, teams, patients, and (via TI-Messenger) other healthcare providers within the Telematikinfrastruktur.
• ApoMail Pharmacy-owned email service running exclusively on German servers, integrable with Apple Mail, Outlook and Thunderbird, offered free to registered pharmacies.
• Terminverwaltung & Telepharmazie Online appointment booking and telepharmacy video consultation module for pharmacies, enabling patients to book appointments via the ApoGuide app and conduct remote consultations through a secure digital channel.
• Impfen (Vaccination Module) Digital vaccination documentation and organization module for COVID-19 and flu vaccinations, combined with appointment booking via the ApoGuide app.
• Shop-Funktion Online shop function for local pharmacies (in partnership with ihreApotheken.de), allowing customers to redeem e-prescriptions and order OTC products and cosmetics via ApoGuide and the ApothekenPortal order center.
• TI-Gateway Cloud-based high-speed connector to the German Telematikinfrastruktur, priced at 169 EUR, enabling pharmacies to use TI services (KIM, E-Prescription, ePA) without on-premise hardware.
• KIM (Kommunikation im Medizinwesen) DSGVO-compliant secure email application within the Telematikinfrastruktur, with automatic encryption and signing of sensitive health data; first KIM address installed free with a three-year contract.
• Sicherer Datenraum (SDR) Private-cloud document management system for encrypted storage of confidential pharmacy documents, dispensing data and personnel files, DSGVO/BDSG-compliant and hosted in Germany.
• Pharmazeutische Dienstleistungen (pDL) Documentation and billing module for pharmaceutical services such as blood pressure measurement and inhalation technique, enabling pharmacies to offer compensated advisory and care services.
• Retax-Modul Centralized capture, processing and tracking of pharmacy retaxation cases, with digital transmission to state pharmacy associations, status indicators and deadline reminders.
• Bits & Blister Podcast Branded podcast for the German pharmacy sector featuring practitioners and industry experts on digitalization topics, distributed via Podigee and promoted through the gedisa.de site.
• GEDISA Academy Digital training platform offering 24/7 access to product training videos, live webinars (via AZERTA) and DGOP oncology pharmacy qualifications for pharmacists and PTAs.

Quantifiable outcome

• Over 11,000 pharmacies use CardLink for e-prescription redemption
• +3 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature15 records

Partnerships

Five partnerships are on record, tiered core and minor.

• arztkonsultation ak GmbHcoreStrategic or Co-development Partner · 24 June 2026GEDISA and arztkonsultation signed a Letter of Intent (LOI) to provide pharmacies with a secure solution for assisted telemedicine (assistierte Telemedizin). The partnership combines GEDISA's digital pharmacy infrastructure with arztkonsultation's certified telemedicine platform. The joint solution will cover structured initial assessment, appointment management, video consultations, and billing documentation, to be made available to pharmacies in July 2026 as part of standard healthcare coverage. arztkonsultation brings over 2.5 million video consultations since 2020 and a nationwide network of physicians.
• ihreApotheken.decoreTechnology or IntegrationGEDISA partners with ihreApotheken.de as the technical service provider for the online shop functionality. ihreApotheken.de provides the technical infrastructure enabling pharmacies to operate their own online shops integrated into the ApoGuide app and ApothekenPortal.
• E-Fork GmbH & Co.KGminorImplementation/ SI/ Consulting PartnerE-Fork GmbH & Co.KG handles technical conception and implementation of the GEDISA website and portal. Located in Dresden, Germany.
• AZERTAcoreTechnology or IntegrationGEDISA Academy integrates AZERTA live webinars within the ApothekenPortal. AZERTA webinars provide continuing education content for pharmacists, with direct registration links available within the portal.
• DGOP (Deutsche Gesellschaft für Onkologische Pharmazie)minorGTM or Marketing PartnerExclusive DGOP continuing education offering within GEDISA Academy for acquiring additional qualifications in oncological pharmacy for pharmacists and pharmaceutical technical assistants (PTA). Covers congress participation, webinars, and all topic areas of oncological pharmacy.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Noventi Group: Major German pharmacy cooperative offering IT, financial, and backend services to community pharmacies; competes with GEDISA across pharmacy management software and association-channel distribution.
• CompuGroup Medical: Germany's largest health-IT vendor with WINAPO/Lauer-Fischer pharmacy software; competes directly with GEDISA for the same community-pharmacy IT budget including TI connectivity, KIM and e-prescription workflows.
• ADG (Apotheken-Dienstleistungsgesellschaft mbH): National provider of pharmacy software and services in Germany, owned by the Noweda pharmacy group; comparable in targeting the same Vor-Ort-Apotheken with workflow and TI-integrated modules.

Others

• DocMorris: Large European mail-order pharmacy; not a software peer but competes for the same end-customer prescription volume, affecting the size of GEDISA's downstream pharmacy base.
• Shop Apotheke Europe: Major online pharmacy; adjacent competitor at the customer-interface layer (online OTC/prescription orders) competing with GEDISA's ApoGuide and Shop-Funktion for end-user digital relationships.
• gematik GmbH: Operator of Germany's Telematikinfrastruktur and issuer of gematik certifications (CardLink, KIM, TI-Messenger); not a competitor but the standards body whose roadmap drives GEDISA's product priorities.
• arztkonsultation ak GmbH: Certified German telemedicine platform with 2.5M+ video consults since 2020; a strategic partner rather than competitor, providing the video-consult layer behind GEDISA's assisted-telemedicine offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gedisa_mbh
• Facebookfacebook.com/gedisa.mbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gesellschaft Für Digitale Services Der Apotheken