What Isthmus Software does

Isthmus Software (operating as part of 3Pillar Global, Inc.) is a private software development and AI transformation company founded in 2003, with a major delivery center in Heredia, Costa Rica, and 251-500 employees globally. The firm operates as an enterprise AI transformation partner targeting business and technology leaders across six primary verticals: healthcare, financial services, insurance, high tech, information services, and media. Its client roster includes multiple Fortune 500 companies such as PBS, Carfax, The Telegraph, NielsenIQ, ID.me, and Class, alongside named case-study engagements with Informa Markets and a leading home health TPA solutions provider.

The company's core product is HelixAI, an open, composable AI-native development and runtime platform comprising several proprietary components: ATLAS (an ontology-driven knowledge graph of code, data flows, and business domains), AIRE (a governed agentic delivery harness combining AI-driven engineering workflows with human oversight), NEXUS (a model- and cloud-agnostic runtime infrastructure for building AI agents), Helix Pods (product-minded AI engineer teams), the Data Archeology Platform, and registered trademarks including The Product Mindset® and Lightwave®. The platform supports multiple AI modalities — code, structured data, and multimodal contexts — and exposes capabilities spanning knowledge retrieval, autonomous agents, generative AI, and process automation.

Revenue is generated predominantly through professional services across four service lines: AI-Led Product & Platform Modernization, Digital Products & Experiences, AI-Ready Data, and AI-Powered Operations — each powered by components of the HelixAI platform. The HelixAI platform itself is positioned under a subscription/recurring revenue model for enterprise deployment. Go-to-market is consultative direct enterprise field sales with no publicly disclosed pricing. The company maintains a multi-channel marketing approach emphasizing thought leadership content, case studies, whitepapers, webinars, and a podcast. No revenue figures, funding rounds, or institutional investor ownership are publicly disclosed.

Name

Isthmus Software

Legal name

3Pillar Global, Inc.

Website

https://isthmusit.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

Isthmus Software (operating as 3Pillar Global) is a private AI-native software development firm that builds enterprise applications and delivers AI transformation services through its HelixAI platform to Fortune 500 clients across healthcare, financial services, insurance, high tech, and media.

Ownership category

akta.pro rank

Product category

Enterprise AI Software & Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (513210)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

akta.pro secondary industries

AI/ML Engineering & Model Development Services (BPAEAHAF), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

Keywords

• Enterprise software development
• AI transformation services
• Agentic AI platform
• Platform modernization services
• AI-native development

Headquarters

HQ city

Heredia

HQ country

Costa Rica

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. AI-Led Product & Platform Modernization Services: Professional services helping organizations evolve legacy systems, balancing stability and speed while enabling intelligence, resilience, and long-term growth. Powered by ATLAS platform.
2. Digital Products & Experiences Services: Building AI-powered products that drive business value. Guided by AI-enabled SDLC and AIRE methodology, teams collaborate with clients to bring ideas to market faster.
3. AI-Ready Data Services: Helping organizations build trusted, AI-ready data foundations that unlock insights and enable smarter decisions.
4. AI-Powered Operations Services: Using AI to streamline workflows, lower costs, and enable faster reasoning-driven decisions across the enterprise using NEXUS platform.
5. HelixAI Platform: Open agentic transformation platform available for enterprise deployment with components including ATLAS, AIRE, NEXUS, and Helix Pods.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels11 records

Core offering

Isthmus Software sells an AI-native development and runtime platform (HelixAI) along with enterprise AI transformation services. The platform combines proprietary components including an ontology-driven knowledge graph (ATLAS), a governed agentic delivery harness (AIRE), and cloud-agnostic AI agent runtime infrastructure (NEXUS), delivered alongside professional services spanning platform modernization, digital product development, AI-ready data, and AI-powered operations for enterprise clients.

Product overview

3Pillar offers HelixAI, an open composable AI-native platform consisting of multiple integrated components: ATLAS (ontology-driven knowledge graph), AIRE (agentic AI harness with governance), and NEXUS (model-agnostic runtime infrastructure). The platform also includes Helix Pods (AI-native delivery teams), Data Archeology Platform, The Product Mindset® methodology, and Lightwave® measurement tool. Complementary professional services include AI-Led Product & Platform Modernization, Digital Products & Experiences, AI-Ready Data, and AI-Powered Operations — all designed to work together as an integrated AI transformation solution.

Differentiator

Problem solved

Functional benefit

Brands

• HelixAI: An open, composable, AI-native development and runtime platform that brings together architecture, delivery, and AI-governance components.
• ATLAS
• AIRE
• NEXUS
• Helix Pods
• Data Archeology Platform
• The Product Mindset®
• Lightwave®

Products and services

• HelixAI HelixAI is an open, composable AI-native development and runtime platform that brings together architecture, delivery, and AI-governance components. It is designed to mix and match with existing customer building blocks and is available for enterprise deployment.
• ATLAS ATLAS is a continuously updated intelligence layer and ontology-driven knowledge graph that understands systems, their dependencies, and the business context behind them, with quality and governance capabilities.
• AIRE AIRE is a governed agentic delivery platform combining AI-driven engineering workflows, human oversight, and a proven execution methodology. It includes built-in governance, proven SDLC agents, and token-optimized execution.
• NEXUS NEXUS is a model- and cloud-agnostic runtime infrastructure for building AI agents that drive enterprise-wide transformation securely.
• Helix Pods Helix Pods are product-minded AI engineers working with AI agents that add acceleration to innovation and roadmap delivery.
• AI-Led Product & Platform Modernization Professional service that helps organizations evolve legacy systems deliberately, balancing stability and speed while enabling intelligence, resilience, and long-term growth, powered by ATLAS.
• Digital Products & Experiences Professional service that builds AI-powered products driving business value, guided by the AI-enabled SDLC and AIRE methodology to bring ideas to market faster.
• AI-Ready Data Professional service that helps organizations build trusted, AI-ready data foundations that unlock insights and enable smarter decisions.
• AI-Powered Operations Professional service that reimagines operations using AI, powered by NEXUS for rapid AI-native application and agent development.

Quantifiable outcome

• Achieved $1.75 MM in ROI driven by net new revenue and cost savings for Top US MLS client
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• Strategic PartnerscoreStrategic or Co-development Partner3Pillar maintains a Strategic Partners page (https://www.3pillar.ai/about/strategic-partners/) indicating formalized partnership relationships. The specific partner names and details are not enumerated in the provided source data.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Accenture: Accenture is the largest global systems integrator with a leading generative AI and agentic transformation practice — a broad incumbent that competes for the largest enterprise AI transformation mandates across the subject firm's vertical set.
• Infosys: Infosys is a global IT services leader with significant AI engineering and platform modernization capabilities (Topaz) — competing in the same enterprise AI transformation space but at materially larger scale.
• Cognizant: Cognizant is a global IT services incumbent with a broad AI and digital transformation practice spanning all of the subject firm's verticals — competing for the same enterprise modernization contracts but with vastly greater scale and balance sheet.

Direct peers

• Endava: Endava provides custom software engineering and AI-enabled digital transformation for enterprise clients in financial services, insurance, healthcare, and media — a near-identical vertical mix and delivery model to the subject company.
• Thoughtworks: Thoughtworks is a technology consultancy specializing in custom software delivery, AI/ML engineering, and platform modernization for enterprise clients — a direct peer in AI-native software engineering services and methodology-led delivery.
• EPAM Systems: EPAM is a digital engineering services provider with a comparable product-and-platform-engineering focus across financial services, healthcare, insurance, and media — overlapping deeply with the subject firm's vertical and service portfolio.
• Globant: Globant is a digital and AI engineering services firm with comparable enterprise transformation offerings, proprietary AI platforms (Globant AI Pods, Augmented Coding), and similar vertical specialization across healthcare, financial services, and media — directly competing for enterprise AI modernization deals.
• Slalom: Slalom is a technology and business transformation consultancy delivering AI strategy, data engineering, and custom software to enterprise clients — a peer in AI transformation services with a similar enterprise field-sales motion.

Emerging players

• DataRobot: DataRobot offers an enterprise AI platform with model lifecycle management and agentic capabilities that intersects with the subject firm's HelixAI offering — relevant as an emerging platform peer rather than a services competitor.

Regional players

• Tata Elxsi: Tata Elxsi is a design-led digital engineering and AI services provider serving healthcare, media, and financial services — comparable in vertical mix and service model but primarily operating from India rather than the Americas.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/3PillarGlobal
• YouTubeyoutube.com/c/3pillarglobal
• Facebookfacebook.com/3PillarGlobal
• LinkedInlinkedin.com/company/3pillar

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Isthmus Software