Northern Nevada Hopes

What Northern Nevada Hopes does

Northern Nevada HOPES (legal name: Northern Nevada HIV Outpatient Program Education and Services; EIN 86-0865357) is a private 501(c)(3) non-profit and Federally Qualified Health Center (FQHC) founded in 1997 and headquartered in Reno, Nevada. The organization operates two clinic locations (5th St. and 4th St./Jerry Smith Community Wellness Center) and runs the Hope Springs transitional housing program, collectively delivering integrated medical, behavioral health, pharmacy, imaging/lab, and social support services to underserved, Medicaid/Medicare, and uninsured populations. Service lines span primary care, pediatrics, maternal health, nutrition and wellness, sexual health, LGBTQIA+ health, HIV care (via the Ryan White Part B Program), mental health, medication-assisted treatment (MAT), and an intensive outpatient program for substance use recovery. Underlying technology is modest: a patient portal, a telehealth offering for select registered patients, on-site pharmacy, and Health Information Exchange interoperability for treatment-related data sharing.

The business model combines cost-based reimbursement from Medicaid, Medicare, and most major insurance plans with charitable contributions and a sliding fee scale for uninsured patients; 91% of funds raised are reported as going directly to patient services and clinic operations, earning Candid's Platinum Seal of Transparency. HOPES generates demand through a community-led go-to-market approach anchored by Family Health Festivals co-hosted with Northern Nevada Public Health, the Food Bank of Northern Nevada, United Way, Community Health Alliance, Molina Healthcare, Health Plan of Nevada, REMSA Health, the Reno-Sparks Indian Colony, and referral partners such as St. Mary's Regional Medical Center. Customer segments are highly diversified at the patient level but concentrated on the payer side around government reimbursement programs, with supplemental revenue from donations and 340B pharmacy margin. Federal designations (FQHC, National Health Services Corps site, NCQA Patient-Centered Medical Home) underpin both regulatory protection and the eligibility framework for ongoing federal funding.

Name

Northern Nevada Hopes

Legal name

Northern Nevada HIV Outpatient Program Education and Services

Website

https://nnhopes.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Northern Nevada HOPES is a Reno-based Federally Qualified Health Center that delivers integrated medical, behavioral health, pharmacy, and housing services to underserved, Medicaid, Medicare, and uninsured populations across two clinic locations and the Hope Springs transitional housing program.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

School-Based Health Centers (HLAFAGAG)

Keywords

• Community health center
• HIV outpatient care
• Behavioral health services
• Primary medical care
• Transitional housing support

Headquarters

HQ city

Reno

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Healthcare Services Revenue: Northern Nevada HOPES is a Federally Qualified Health Center (FQHC) that generates revenue primarily through reimbursement from Medicaid, Medicare, and other insurance plans for medical and behavioral health services provided to patients.
2. Donations and Charitable Contributions: The organization relies on community donations and charitable contributions, with 91% of funds raised invested directly in patient services and clinic operations. Donations support programs like Hope Springs transitional housing and general clinic operations.
3. Sliding Fee Scale Services: Provides healthcare services to uninsured patients using a sliding fee scale that adjusts cost based on ability to pay, ensuring access for vulnerable community members regardless of insurance status.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Northern Nevada HOPES is a non-profit Federally Qualified Health Center (FQHC) that provides integrated primary medical care, HIV/AIDS specialty care, behavioral health, dental, pharmacy, and case-management/support services to underserved residents of northern Nevada. The organization operates two clinic locations in Reno and runs Hope Springs, a transitional housing subsidiary launched in 2021 to address housing instability among vulnerable clients.

Product overview

Northern Nevada HOPES operates as a Federally Qualified Health Center providing a comprehensive, integrated healthcare delivery system. The organization offers a unified portfolio of medical, behavioral health, and support services organized across several service lines: (1) General medical services including Primary Care, Pediatrics, Maternal Health, Nutrition & Wellness, and Imaging & Labs; (2) Specialized clinical services for Sexual Health, LGBTQIA+ Health, and HIV Care; (3) Behavioral health services including Mental Health Access Clinic, Medication-Assisted Treatment (MAT), and Intensive Outpatient Program; (4) Support programs including Hope Springs transitional housing, Legal Resource Navigation, and on-site Pharmacy; and (5) Healthcare delivery innovations including Telehealth Options and Walk-in Clinic. All services are designed to serve uninsured and insured patients with a sliding fee scale for those without insurance, emphasizing whole-person care that extends beyond the exam room into housing, nutrition, and social support.

Differentiator

Problem solved

Functional benefit

Brands

• Hope Springs: A Northern Nevada HOPES transitional housing community providing safe shelter for individuals experiencing homelessness to rebuild their lives.

Products and services

• Primary Medical Care Comprehensive primary medical care delivered to underserved residents of northern Nevada at two FQHC clinic locations in Reno. Includes preventive care, chronic disease management, and general adult and family medicine for insured, underinsured, and uninsured patients on a sliding fee scale.
• HIV/AIDS Specialty Care Specialty outpatient medical care, case management, and supportive services for people living with HIV/AIDS in northern Nevada. Provided through the FQHC's two Reno clinic sites, with culturally competent, stigma-reducing care for HIV-positive and LGBTQ+ patients.
• Behavioral Health Services

Quantifiable outcome

• Nearly 100 individuals supported since opening in 2021
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Northern Nevada Public HealthcoreStrategic or Co-development PartnerCollaborative partner in Family Health Festivals bringing free health services, immunizations, and community resources to underserved populations in the Reno-Sparks area.
• Food Bank of Northern NevadacoreStrategic or Co-development PartnerFamily Health Festival partner providing Mobile Harvest food distributions and food assistance resources at community health events.
• United Way of Northern Nevada and the SierracoreStrategic or Co-development PartnerFamily Health Festival collaborative partner supporting community resource connections for families in need.
• Community Health AlliancecoreStrategic or Co-development PartnerFamily Health Festival collaborative partner providing healthcare resources and services to the community.
• Molina HealthcareminorGTM or Marketing PartnerPartner at back-to-school vaccine clinics and community health events, offering additional resources and support for families to connect with coverage options.
• Health Plan of NevadaminorStrategic or Co-development PartnerFamily Health Festival collaborative partner supporting healthcare access for Nevada residents.
• Reno-Sparks Indian ColonyminorStrategic or Co-development PartnerHost of RSIC Health Fair during Numaga Indian Days. HOPES participates in tribal community health events.
• REMSA HealthminorStrategic or Co-development PartnerPartner for safety seat checkpoints community outreach events. HOPES hosts REMSA Health safety seat inspection events at clinic locations.
• St. Mary's Regional Medical CenterminorChannel Partner/ Reseller/ DistributorReferral partner that referred Mark to HOPES' MAT program following overdoses, demonstrating hospital-to-specialty care pathway.

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• St. Mary's Regional Medical Center (CommonSpirit Health): Reno-based regional hospital and part of the CommonSpirit Health system, listed as a referral partner feeding HOPES' MAT program. A broad incumbent competitor for inpatient and outpatient services in the same geography.
• Renown Health: Largest integrated health system in northern Nevada, operating hospitals, primary care, and specialty services in the same Reno market. A broad incumbent whose service lines overlap with HOPES but at much greater scale and without HOPES' FQHC mission focus.

Direct peers

• Hamilton Health Center: Pennsylvania-based FQHC offering primary care, behavioral health, dental, and pharmacy with sliding-fee-scale services. Comparable in scale, scope of services, and FQHC operating model.
• CrescentCare: New Orleans-based FQHC founded from an HIV/AIDS services organization with full primary care, behavioral health, MAT, and case-management offerings. Closely mirrors HOPES' HIV-legacy-to-comprehensive-care evolution.
• Centro de Salud Familiar La Fe: Texas-border FQHC providing comprehensive primary care, behavioral health, HIV services, and youth programs to underserved populations. Comparable wraparound model and patient demographics.
• Whitman-Walker Health: Washington D.C.-based FQHC that, like HOPES, originated as an HIV/AIDS care organization and expanded into comprehensive primary care, behavioral health, and LGBTQ+ services. Highly comparable mission evolution and integrated service portfolio.
• Community Health Alliance: Reno-based Federally Qualified Health Center offering primary care, pediatrics, behavioral health, and pharmacy services to underserved populations. Listed as a Family Health Festival partner and operates in the same single market as HOPES, making it the closest direct competitor.
• Chase Brexton Health Care: Mid-Atlantic FQHC originating from HIV/AIDS care and expanding into primary care, behavioral health, and pharmacy for underserved communities. Directly comparable in origin story, integrated medical/behavioral model, and patient population.
• Callen-Lorde Community Health Center: NYC-based FQHC specializing in LGBTQIA+ primary care, sexual health, and HIV services. Highly comparable to HOPES' LGBTQIA+ Health, Sexual Health, and HIV care service lines and similar wraparound, mission-driven model.

Regional players

• Nevada Health Centers: Statewide Nevada FQHC operating primary care and behavioral health across rural and urban locations. Overlaps with HOPES on FQHC services and patient population but distributed across a broader geographic footprint within the same state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nnhopes
• Facebookfacebook.com/nnhopes
• LinkedInlinkedin.com/company/northern-nevada-hopes
• Instagraminstagram.com/nnhopes

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northern Nevada Hopes