NEOCOM
NEOCOM AD Skopje is a North Macedonian IT solutions provider founded in 1990, operating as an HPE Platinum system integrator and value-added reseller. It offers proprietary SaaS (neodoc), cloud (neoCloud), colocation (neoDC), and telecom (Neotel) services to enterprise, SMB, and consumer customers domestically.
- Company typePrivate
- Founded1990
- HeadquartersSkopje
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What NEOCOM does
NEOCOM AD Skopje (НЕОКОМ АД Скопје) is a privately held North Macedonian IT solutions provider founded in May 1990 (originally as Makpetrol Computers, rebranded in 1997) and headquartered in a 12,000+ m² owned business center in Skopje, with a secondary office in Bitola opened in 2004. The company functions as an integrated IT distribution and services group operating across four owned service brands: Neotel (telecommunications operator, est. 2005), neoCloud (cloud computing platform), neoDC (the first and only neutral collocation data center in North Macedonia), and neodoc (proprietary SaaS for enterprise content and business process management). It also offers custom software modules including Canteen (employee meal management) and Vemsys (fleet management). Its customer base spans medium-to-large enterprises, SMBs, and retail consumers, all within the domestic North Macedonian market.
Technically, NEOCOM operates a Microsoft-based stack for proprietary development (ASP.NET, Visual Studio, Microsoft SQL Server, cloud-hosted SaaS) and a wide reseller portfolio spanning HPE infrastructure (ProLiant Gen11 servers, Alletra storage, Aruba networking), Cisco Unified Communications, Veeam backup, Palo Alto/Sophos/Trend Micro security, Oracle, VMware, Microsoft, Fujitsu, Eaton UPS, Dell, Lenovo, Samsung, Poly, and Creatio CRM. Proprietary technology is concentrated in neodoc (cloud-based DMS with metadata and content search, version control, workflows, and legal archive), neoDC (managed colocation), and neoCloud (IaaS-style hosting). It holds HPE Platinum Partner status (highest tier) and exclusive Samsung IT authorized service center status in North Macedonia, supported by ITILv3-aligned service delivery and five ISO certifications (9001, 14001, 20000-1, 22301, 27001).
Revenue is generated across multiple streams: hardware and peripheral sales through retail showrooms and e-commerce, professional services (data center design, server farm build, networking, security, UPS deployment), subscription/managed services (Neotel telecom, neoCloud, neoDC colocation, neodoc SaaS), and authorized warranty service (HP, Samsung, Lenovo). GTM combines direct enterprise field sales with consultation-led quoting, event-driven engagement through the annual BitTech customer series and HPE Innovation Day, channel partnerships with global vendors, and physical retail showrooms in Skopje and Bitola. All operations are confined to North Macedonia.
NEOCOM firmographics
Firmographics- Name
- NEOCOM
- Legal name
- Neocom AD Skopje (НЕОКОМ АД Скопје)
- Website
- https://neocom.com.mk
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NEOCOM AD Skopje is a North Macedonian IT solutions provider founded in 1990, operating as an HPE Platinum system integrator and value-added reseller. It offers proprietary SaaS (neodoc), cloud (neoCloud), colocation (neoDC), and telecom (Neotel) services to enterprise, SMB, and consumer customers domestically.
- Ownership category
- akta.pro rank
NEOCOM industry classification
Industry- Product category
- IT Infrastructure Solutions and Services
- NAICS
- Security Systems Services (except Locksmiths) (561621)
- SIC
- Computer Peripheral Equipment, Nec (3577), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Enterprise Content Management (ECM) Suites (HDAEAGAB)
Keywords
Where NEOCOM is headquartered
LocationHeadquarters
- HQ city
- Skopje
Offices3 records
Markets served
NEOCOM business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- IT Hardware and Software Sales: Sale of computer hardware, peripherals, software licenses, and related IT equipment through retail showroom and direct sales. Products include HP computers, monitors, printers, scanners, networking equipment, and accessories.
- IT Infrastructure Solutions: Design, implementation, and deployment of complete IT infrastructure including data centers, server farms, networks, security systems, and uninterruptible power supply solutions.
- Telecommunications Services (Neotel): Internet and telecommunications operator providing broadband internet access, fixed telephony, leased lines, hosting, and equipment collocation services. Established in 2005.
- SaaS Software (neodoc): Cloud-based Software as a Service offering for document management, business process management, information sharing, collaboration, and record management.
- Cloud Computing Services (neoCloud): Cloud computing platform services enabling companies to outsource IT infrastructure challenges to professionals.
- Service and Support: Post-sales technical support and service for ICT equipment. Authorized service center for HP Enterprise, HP Inc., Samsung, and Lenovo products. ITILv3 compliant service management.
- Data Center Colocation (neoDC): Neutral collocation data center services, the first and only such facility in Macedonia.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Retail Hardware Products |
| Other | Multi-year contract | Enterprise IT Solutions |
| Subscription | Annual | SaaS Subscriptions (neodoc) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
NEOCOM product offering
Product offeringCore offering
NEOCOM AD Skopje is an IT solutions company that designs, supplies, and supports enterprise IT infrastructure (data centers, server farms, networking, security, UPS), retails IT hardware through showrooms and e-commerce, provides proprietary cloud and document management SaaS (neoCloud, neodoc), operates the only neutral colocation data center in North Macedonia (neoDC), and delivers telecommunications via its Neotel brand. Its proprietary software products also include Canteen (meal management) and Vemsys (fleet management).
Product overview
NEOCOM AD Skopje is a Macedonian IT company (established 1990) offering a diverse portfolio of IT products and services. The company operates as both a value-added reseller of major IT brands (HP/HPE, Samsung, Fujitsu, Cisco, Poly) and a software developer with proprietary products. The core product ecosystem includes neodoc (cloud-based document and business process management SaaS), neoCloud (cloud computing platform), and neoDC (neutral collocation data center). Supporting services span server and network infrastructure, IP telephony, data backup/disaster recovery, uninterruptible power supplies, and network security solutions. The company also offers industry-specific software including Canteen (employee meal management) and Vemsys (fleet management), and maintains authorized service centers for HP and Samsung products throughout North Macedonia.
Differentiator
Problem solved
Functional benefit
Brands
- neoCloud: Cloud computing platform designed for companies and individuals who want to focus on their primary business goals, leaving modern IT challenges to professionals.
- neoDC
- neodoc
- Neotel
Products and services
- neodoc Proprietary cloud-based SaaS for enterprise content management, business process management, document management, information sharing, collaboration, and record management. Features unique search by file name, content, and metadata, with version control, integrated workflows, and electronic archive with legal compliance.
- neoCloud Cloud computing platform for companies and individuals seeking professional IT infrastructure management, enabling customers to focus on primary business goals while leaving IT operations to professionals.
- neoDC First and only neutral collocation data center in North Macedonia, offering advanced ICT services with more than 25 years of experience in infrastructure management.
- Canteen Software tool for organizing and planning meals within employee restaurants, including menu management, individual user selection, web portal with Microsoft Active Directory and card reader authentication, and statistical reports for cost calculation and reduction of unused food.
- Vemsys (Vehicle Enterprise Management System) Software service for issuing travel orders, freight lists (waybills), service records, fuel consumption, and complete fleet management for companies with vehicle operations.
- IT Infrastructure Solutions (Data Center Design & Implementation, Server Farms, Networking, Security) Professional design, planning, and implementation of enterprise IT infrastructure including system halls and data centers (with cooling, access control, and monitoring), server farms using HPE ProLiant and Fujitsu Primergy servers, IP telephony based on Cisco Unified Communication Manager, Veeam-powered data backup and disaster recovery, Eaton/HP uninterruptible power supply systems, and network security solutions in partnership with Palo Alto, Sophos, Trend Micro, Aruba, and Cisco.
- Neotel Telecommunications Services Wholly-owned telecommunications operator brand providing broadband internet access, fixed telephony, leased lines, hosting, and equipment collocation services. Established in 2005.
- Authorized Service Center (HP Enterprise, HP Inc., Samsung, Lenovo) Post-sales technical support and service center offering for ICT equipment. Authorized service center for HP Enterprise, HP Inc., Samsung IT products (only authorized Samsung IT service center in North Macedonia), and Lenovo warranty service. Service management aligned with ITILv3 best practices.
- Retail Hardware Sales (Showroom & E-commerce) Sale of computer hardware, peripherals, software licenses, printers, scanners, networking equipment, and IT accessories through retail showrooms in Skopje and Bitola, plus an e-commerce storefront at neocom.com.mk/shop with in-store pickup option. Products include HP computers, monitors, printers, scanners, accessories, and Kyocera devices.
- Creatio Workflow Automation & CRM (Partner Implementation) Partnership offering for Creatio's workflow automation and CRM software with no-code development capabilities, including Studio Creatio, CRM applications (Marketing, Sales, Service Creatio), and industry workflows across 20 verticals, implemented locally by NEOCOM in North Macedonia.
Companies that use NEOCOM
Customer profileSegments4 records
Ideal customer profiles4 records
NEOCOM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature5 records
NEOCOM partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered flagship, core and strategic.
- Hewlett Packard Enterprise (HPE)flagshipPremier technology partnership with HPE including server infrastructure (HPE ProLiant, HPE Gen11 servers), storage solutions (HPE Alletra, HPE MSA), networking (HPE Aruba), and hybrid cloud solutions. Achieved HPE Platinum Partner status, the highest partnership tier. Organizes joint customer events including BitTech series and HPE Innovation Day.
- Neotel (Telecommunications Operator)coreInternet and telecommunications operator founded in 2004 with Macedonian capital. Provides broadband internet, fixed telephony, leased lines, hosting, and collocation services. Over 15 years of market presence. Part of the Neocom ecosystem.
- SamsungcoreAuthorized service center partnership for Samsung IT products. Neocom is the only authorized Samsung IT service center in North Macedonia.
- LenovocoreWarranty authorized service center for Lenovo products. Partnership for server and PC solutions including Fujitsu Primergy servers.
- CiscocoreIP telephony and collaboration solutions based on Cisco Unified Communication Manager platform. Provides enterprise communication systems with IP phones, call centers, and video conferencing capabilities.
- VeeamcoreData backup and disaster recovery solutions partnership providing backup and archive services for enterprise customers.
- Palo Alto NetworkscoreNetwork security partnership providing next-generation firewall and security solutions for enterprise customers.
- SophoscoreAntivirus and endpoint security solutions partnership providing protection against malware and security threats.
- Trend MicrocoreAntivirus protection solutions partnership offering security software for computers and servers.
- VMwarecoreVirtualization and cloud infrastructure solutions partnership for enterprise customers.
- OraclecoreDatabase and enterprise software solutions partnership.
- MicrosoftcoreTechnology partnership for software development using Microsoft technologies including Visual Studio, ASP.NET, SQL Server, and cloud services.
- CreatiostrategicGlobal vendor partnership for workflow automation and CRM software with no-code development capabilities. Includes Studio Creatio, CRM applications (Marketing, Sales, Service Creatio), and industry workflows for 20 verticals.
- AKCPstrategicEnvironmental monitoring, power, and physical security solutions partnership for data center monitoring and access control systems.
- FujitsucoreFujitsu Primergy server series partnership providing industrial standard servers as an alternative to HPE offerings.
- Poly (HP)coreHybrid work solutions partnership including headsets, speakerphones, and collaboration devices for modern workspaces.
- EatoncoreUninterruptible power supply (UPS) solutions partnership for power protection from individual home use to complex redundant systems for data centers.
Scale indicators5 records
Recent moves11 records
Expansion highlights5 records
NEOCOM competitors and assessment
Company assessmentEmerging players
- DocuWare: Cloud-first document management and workflow automation vendor serving mid-market and enterprise customers via a partner channel. Comparable SaaS ECM/w BPM proposition to Neocom's neodoc and Creatio workflow offerings.
Broad incumbents
- OpenText: Global enterprise information management and ECM vendor with extensive content management, compliance, and archiving capabilities. Relevant incumbent reference point for Neocom's neodoc ECM SaaS positioning and competitive context.
Direct peers
- Wortmann AG: German IT reseller and managed services provider focused on SMB and enterprise customers via Microsoft, HP, and Terra-branded hardware. Comparable channel-led IT distribution and services model to Neocom.
- Computacenter: UK- and European-listed IT solutions provider delivering enterprise infrastructure, managed services, and vendor partnerships (including HPE). Comparable to Neocom's enterprise IT infrastructure design, deployment, and managed services motion for mid-to-large customers.
- ALSO Group: European IT distribution and services platform operating across 30+ countries, offering logistics, financing, and cloud/marketplace services to resellers. Comparable to Neocom as a multi-vendor IT distribution and value-added services business.
- ASBISc Enterprises: Cyprus-headquartered IT distributor with deep CEE/SEE presence and a value-added distribution model spanning servers, networking, peripherals, and enterprise software. Closest peer to Neocom's HP/Cisco/Lenovo reselling and IT solutions integrator activities across emerging EMEA markets.
- ComTrade Group: Slovenia-founded IT solutions and software services group operating across the Western Balkans and broader SEE with enterprise IT, software, and digital transformation offerings. Strong overlap with Neocom's enterprise integration, software, and cloud services mix in an adjacent SEE geography.
- S&T (Kontron AG): Central European IT solutions and services group (now part of Kontron) with deep DACH/CEE footprint, enterprise hardware integration, and cloud/managed services. Direct comparable to Neocom's enterprise IT integration, cloud, and service management business in neighboring markets.
Regional players
- LANACO: Bosnia and Herzegovina IT company with hardware distribution, networking, and IT services businesses. Similar multi-vendor reseller and IT integration model to Neocom in another Western Balkan market.
- Comping: Serbian IT distributor and integrator offering IT infrastructure, networking, and managed services to enterprise customers. Western Balkan counterpart to Neocom with overlapping vendor portfolio (HP, Cisco, Lenovo) but operating in a different domestic market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
NEOCOM social profiles
Digital presenceNEOCOM compliance and trust
Trust signalCompliance5 records
NEOCOM financial estimates
Financial estimateRevenue estimate
Valuation estimate
NEOCOM leadership team
Management profileNumber of profiles
NEOCOM subsidiaries and ownership
Company hierarchySubsidiaries4 records
NEOCOM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NEOCOM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NEOCOM
What does NEOCOM do?
NEOCOM AD Skopje is an IT solutions company that designs, supplies, and supports enterprise IT infrastructure (data centers, server farms, networking, security, UPS), retails IT hardware through showrooms and e-commerce, provides proprietary cloud and document management SaaS (neoCloud, neodoc), operates the only neutral colocation data center in North Macedonia (neoDC), and delivers telecommunications via its Neotel brand. Its proprietary software products also include Canteen (meal management) and Vemsys (fleet management).
Is NEOCOM a public or private company?
NEOCOM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NEOCOM founded?
NEOCOM was founded in 1990. It employs 11 to 50 people.
Where is NEOCOM based?
NEOCOM is headquartered in Skopje.
How does NEOCOM make money?
Seven revenue lines are on record. IT Hardware and Software Sales are the primary driver. The others are IT Infrastructure Solutions, telecommunications Services (Neotel), saaS Software (neodoc), cloud Computing Services (neoCloud), service and Support and data Center Colocation (neoDC).
Who are NEOCOM's main competitors?
DocuWare is listed as an emerging player. OpenText is listed as a broad incumbent. Direct peers are Wortmann AG, Computacenter, ALSO Group, ASBISc Enterprises, ComTrade Group and S&T (Kontron AG). Regional players are LANACO and Comping.
Does NEOCOM have an API?
No public API is recorded for NEOCOM.
What industry is NEOCOM in?
NEOCOM's product category is IT Infrastructure Solutions and Services. Its primary akta.pro industry code is HDAEAGAB, Enterprise Content Management (ECM) Suites. Its NAICS code is 561621 and its SIC code is 3577.