Great Oaks Hospice

What Great Oaks Hospice does

Great Oaks Hospice is a registered charity (No. 1078186) founded in 2004 and headquartered in Coleford, Forest of Dean, Gloucestershire, providing palliative, supportive, and end-of-life care to adults with life-limiting illnesses and their families and carers across the Forest of Dean District. All services are delivered free of charge and are funded through a mix of NHS grants (~30% of running costs via NHS Gloucestershire Integrated Care Board), individual donations, legacies, retail shop sales, fundraising events, and the Forest Lottery partnership.

The hospice operates a hub-based model combining clinical and community services. Core clinical offerings include Hospice@Home (specialist end-of-life care delivered in patients' own homes), a Wellbeing Centre providing therapeutic activities and clinical advice, complementary therapies (Qi Gong, mindfulness, reflexology, oncology massage, Bowen Technique), and social work support. Non-clinical support extends to counselling and bereavement services, a Carers Support Service, Community Engagement/Befriending, a Cancer Support Group, and structured peer groups including a Men's Group, Bereavement Café, and Coffee Mornings. The organisation supplements service delivery with five volunteer-run charity shops across Coleford, Lydney, Mitcheldean, and Newent, and runs a year-round calendar of community fundraising events.

Technically, the hospice runs on a conventional third-party stack: SystmOne for NHS electronic patient records, Donorfy for supporter CRM, MailChimp for email outreach, Zoom for virtual sessions, Eproductive for retail point-of-sale, Eventbrite for event ticketing, and JustGiving/Give As You Live for online donations. With 51–100 staff supported by trained volunteers and annual running costs exceeding £1 million, the organisation supports over 1,000 patients, families, and carers each year. Leadership comprises CEO Joe Feeley, Chairperson Susan Williams (RGN), Medical Director Roy Sharma, and Finance Director Geoffrey Capps, supported by a trustee board of twelve.

Name

Great Oaks Hospice

Legal name

Great Oaks Hospice

Website

https://great-oaks.org.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Great Oaks Hospice is a registered charity in Coleford, Gloucestershire, providing free palliative, end-of-life, and bereavement care to adults with life-limiting illnesses and their families across the Forest of Dean, funded by the NHS, donations, retail shops, and community fundraising.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG)

Keywords

• Palliative care services
• Hospice care
• End-of-life care
• Bereavement support
• Charitable healthcare

Headquarters

HQ city

Coleford

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. NHS Funding: Receives approximately 30% of running costs from NHS funding, with relationships through NHS Gloucestershire Integrated Care Board who commission many services.
2. Charitable Donations: Donations from individuals, families, and community supporters. Includes one-time donations, regular giving, and funeral collections.
3. Retail Shop Operations: Five volunteer-run charity shops across Forest of Dean selling donated goods. Revenue from retail sales minus operational costs.
4. Fundraising Events: Annual calendar of fundraising events including charity balls, quiz nights, Christmas parties, and community fayres. Events generate ticket sales revenue donated to the hospice.
5. Forest Lottery: Weekly lottery at £1 per ticket with 60% to causes including 50% to chosen cause and 10% to other Forest of Dean causes. Jackpot prize of £25,000.
6. Legacies: Gifts left in wills by supporters, providing long-term sustainable funding for hospice services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels11 records

Core offering

Great Oaks Hospice provides free palliative, supportive, and end-of-life care to adults with life-limiting illnesses in the Forest of Dean, Gloucestershire. Services include Hospice@Home specialist end-of-life care, a Wellbeing Centre with therapeutic activities, complementary therapies (Qi Gong, mindfulness, reflexology, massage), counselling and bereavement support, carer and social work support, a cancer support group, and community engagement. Care is delivered by clinical staff supported by trained volunteers and funded through NHS grants (~30%), donations, retail operations, legacies, and fundraising events.

Product overview

Great Oaks Hospice is a registered charity providing hospice services to adults with life-limiting illnesses in the Forest of Dean area of Gloucestershire. All services are free of charge and provided by experienced staff supported by trained volunteers. The organization operates a hub-based model offering multiple interconnected services including Hospice @ Home (specialist end-of-life care in patients' homes), Wellbeing Service (therapeutic activities and clinical support), Complementary Therapies (Qi Gong, mindfulness, massage, and other modalities), Counselling & Bereavement Support, Carers Support Service, Social Work, Community Support, and a Cancer Support Group. Additionally, the hospice operates four volunteer-run retail shops across the Forest of Dean and runs an extensive annual fundraising events programme including parties, quizzes, balls, and community events. The organization is registered with the Care Quality Commission (CQC) and commissioned by NHS Gloucestershire Integrated Care Board.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice @ Home Specialist end-of-life care provided in patients' homes throughout the Forest of Dean, available day and night, free of charge to patients.
• Wellbeing Service Therapeutic activities, clinical advice, social groups, bereavement support, and outreach opportunities for adults with progressive, life-limiting conditions and their carers at the Wellbeing Centre.
• Complementary Therapies Range of supportive and palliative care therapies including Qi Gong, Mindfulness, Sound Therapy, Reflexology, Oncology Massage, and Bowen Technique for patients and carers.
• Counselling & Bereavement Support Emotional and bereavement support for adults with life-limiting conditions, their families, friends and carers, available face-to-face, online or by telephone.
• Carers Support Service Support service delivered by a Specialist Palliative Care Social Worker for adult carers across the Forest of Dean to help them cope with caring responsibilities.
• Community Engagement / Befriending Service Support for individuals unable to leave home due to illness or treatment, helping rebuild confidence and reconnect with community through visits and outings.
• Social Work Support provided by a Specialist Palliative Care Social Worker including emotional support, practical advice, signposting and referrals for benefits, housing, and equipment.
• Community Support Personalized service enabling adults with life-limiting conditions, carers and families to adapt, manage and understand their diagnosis holistically in their own home.
• Cancer Support Group Regular group supporting people at any stage of living with cancer, offering friendship, peer support, and clinical advice through trained healthcare professionals.
• Retail Shops Volunteer-run charity shops across the Forest of Dean in Coleford, Lydney, Mitcheldean, and Newent, selling donated clothing, accessories, books, household items and more.
• Forest Lottery Weekly lottery with £1 tickets, 60% of proceeds going to causes including Great Oaks Hospice, with a £25,000 jackpot prize.
• Legacies / Gifts in Wills Programme for charitable gifts left in wills (residuary, pecuniary, or specific items) to support the ongoing work of Great Oaks Hospice.
• Fundraising Events Programme Annual calendar of fundraising events including Christmas parties, music quizzes, murder mystery nights, charity balls, summer fayres, and sponsored walks.

Quantifiable outcome

• Over 1,000 patients, families, and carers supported annually
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• JustGivingcoreGTM or Marketing PartnerOnline fundraising platform used for donations, regular giving, and launching fundraising campaigns. Supports one-time donations, standing orders, and campaign pages for events.
• Give As You LiveminorGTM or Marketing PartnerOnline shopping donation service allowing supporters to raise money for the hospice when shopping online with 6,000+ stores at no extra cost to the shopper.
• Bells Hotel & Country ClubcoreStrategic or Co-development PartnerPrimary venue partner for numerous fundraising events including Christmas parties, music quizzes, bingo nights, and murder mystery events. Donates space and supports event promotion.
• Speech House HotelcoreStrategic or Co-development PartnerVenue partner for annual Charity Ball events. Hosts the Roaring '20s Charity Ball and other major fundraising evenings.
• Forest LotterycoreGTM or Marketing PartnerWeekly lottery partnership where £1 tickets generate 60% to causes (50% to Great Oaks Hospice, 10% to other Forest of Dean causes) with £25,000 jackpot.
• West Dean Parish CouncilminorGTM or Marketing PartnerLocal government partner providing community support and sponsorship for hospice events and services.
• Coleford Town CouncilminorGTM or Marketing PartnerLocal government partner supporting hospice through community funding and event sponsorship.
• Forest of Dean LionsminorGTM or Marketing PartnerLocal service club supporting hospice fundraising through community events and donations.
• NHS JobscoreChannel Partner/ Reseller/ DistributorRecruitment platform used to advertise hospice vacancies including Hospice Support Nurse, Shop Manager, and Hospice@Home Healthcare Assistant positions.
• SystmOne (NHS)coreTechnology or IntegrationElectronic health record system used to access patient records and coordinate care with other healthcare providers in the NHS system.
• Row and Wye Flooring SpecialistsminorGTM or Marketing PartnerLocal business sponsoring the annual Music Quiz perpetual trophy.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Compton Care: West Midlands hospice charity providing inpatient, day therapy, hospice at home and bereavement services. Direct peer on clinical hospice portfolio and charitable funding mix.
• Sue Ryder: UK hospice and palliative care charity operating inpatient hospices, hospice-at-home services, and bereavement support. Direct comparable on service portfolio, NHS commissioning model, and community fundraising approach, but materially larger scale.
• Marie Curie: National UK charity providing hospice care at home, inpatient hospices, and a nursing service for terminal illness. Direct comparable on core hospice-at-home and inpatient service delivery and NHS-funded model.
• Dorothy House Hospice Care: West of England hospice charity serving Bath and surrounding areas with inpatient care, hospice at home, day patient services, and bereavement support. Direct comparable on hospice-at-home, charity retail, and community fundraising.
• Rennie Grove Hospice Care: Buckinghamshire and West Hertfordshire hospice charity offering hospice at home, day services and family support. Direct comparable on community-based hospice delivery model and similar geographic scale.
• Severn Hospice: Shropshire and Mid-Wales hospice charity offering inpatient and day hospice services, hospice at home, and bereavement support. Direct peer on full-service hospice delivery and community fundraising model.
• Longfield Community Hospice: Gloucestershire-based hospice charity providing hospice at home, wellbeing services, bereavement support, and a community hub model. Strong geographic peer within the same county as Great Oaks.
• St Peter's Hospice: Bristol-based adult hospice charity providing inpatient care, Hospice at Home, day services and bereavement support. Closest geographic peer and direct match on service model and demographic focus.

Others

• Hospice UK: National membership and advocacy body for UK hospices. Not a direct service competitor but relevant as an industry association, policy voice, and benchmarking ecosystem for hospice charities like Great Oaks.

Broad incumbents

• Macmillan Cancer Support: Large UK cancer charity providing information, financial support, and some end-of-life services alongside NHS partnerships. Indirect competitor for charitable donations and legacy income targeting similar patient demographics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/greatoakshosp
• YouTubeyoutube.com/channel/UC_EXDN7YQmTT12riRkN-3zA
• Facebookfacebook.com/greatoakshospice

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Great Oaks Hospice