Kindera Living

What Kindera Living does

Kindera Living is a privately held Ontario-based operator of long-term care (LTC) homes and a retirement residence, headquartered in Markham and operating since 2010 (originally as Rykka Care Centres). The company runs 12 long-term care homes and one 38-suite retirement residence across Ontario, employing more than 2,400 team members and serving over 1,550 residents in municipalities spanning Windsor, London-area, Hamilton, Burlington, Mississauga, Toronto, North York, and Stoney Creek. It sells residency under a person-centred living philosophy that emphasizes emotional, social, spiritual, and cultural well-being alongside physical and mental health, and combines regulated Ontario LTC accommodation fees (basic, semi-private, and private rooms) with private retirement-residence fees for Orchard Terrace. Go-to-market is sales-led: LTC admissions are routed through the province's Ontario Health atHome placement coordinators, while retirement and respite inquiries come in directly to individual homes via phone and email.

The core product is residential long-term care — nursing, dementia care, palliative care, and restorative support — augmented by specialized sub-products including the Butterfly Approach culture transformation model (Gold Status accredited at Hawthorne Place Care Centre in February 2026), the QUIS (Quality of Interactions Schedule) measurement system, the Convalescent Care Program at Hawthorne Place (30-90 day short-stay recovery), and the 16-bed Restore Program at Wellington Park Care Centre (post-hospital rehabilitation with Joseph Brant Memorial Hospital). Supporting partnerships with Meaningful Care Matters Ltd (UK), Healthcare Excellence Canada, Welbi (resident management software customized for LTC), Smelling Pink (scent therapy), Room 217/Music Care, Java Music Club, Trios College (Personal Support Worker training), and Ontario associations (OLTCA, CALTC, AdvantAge Ontario) form the operational ecosystem. The underlying technology layer is light: a third-party resident management platform (Welbi), care protocols and training programs, and direct-contact channels; no proprietary software, APIs, or AI/ML systems are disclosed. Revenue mechanics are predominantly recurring subscription-style monthly accommodation fees regulated by the Ontario Ministry of Long-Term Care for LTC and market-priced for the retirement residence, with accreditation cycles (Accreditation Canada 4-year awards at three homes in 2025) reinforcing regulatory standing as a barrier to entry.

Name

Kindera Living

Legal name

Kindera Living

Website

https://kinderaliving.ca

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Kindera Living is a private Ontario-based operator of 12 long-term care homes and one retirement residence serving 1,550+ seniors, employing 2,400+ staff, and delivering person-centred care including dementia, palliative, convalescent, and rehabilitation services under provincially regulated fees.

Ownership category

akta.pro rank

Product category

Long-Term Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Dementia & Alzheimer’s Respite Care (HSABAGAF), Dementia Companion & Engagement Care (HSABAEAA), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)

Keywords

• Long-term care services
• Senior residential care
• Dementia care programs
• Retirement living services
• Post-hospital rehabilitation

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Long-term Care Accommodation Fees: Provincially regulated accommodation fees for long-term care residents. All resident rooms include ensuite washroom and are furnished with bed, night table, clothes closet, and chair.
2. Retirement Residence Fees: Fees for retirement living services including furnished suites for respite and vacation stays, three nutritious home-cooked meals daily, and 24-hour staffing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Kindera Living operates twelve long-term care homes and one retirement community across Ontario, providing residential nursing care, personal support, dementia and Alzheimer's care, convalescent and palliative care for seniors. Its portfolio includes specialized programs such as the Butterfly Approach dementia culture transformation model, Convalescent Care Program, Restore Program for post-hospital rehabilitation, and retirement living at Orchard Terrace Retirement Residence. All services are delivered under a person-centred living philosophy emphasizing emotional, social, spiritual, and cultural well-being alongside physical and mental health.

Product overview

Kindera Living is an operator of twelve long-term care homes and one retirement community across Ontario, operating as a unified platform under the 'Connected Through Kindness' philosophy. The core offering consists of residential care facilities — spanning long-term care homes (Anson Place, Arbour Creek, Banwell Gardens, Berkshire, Cooksville, Dundurn Place, Eatonville, Hawthorne Place, Orchard Terrace, Pine Villa, Sprucedale, Wellington Park) and Orchard Terrace Retirement Residence — augmented by specialized care sub-products. These sub-products include the Convalescent Care Program and Restore Program for rehabilitation, the Butterfly Approach (Gold Status accredited) for dementia culture transformation, the QUIS interaction quality system, Music Care, Java Music Club, Smelling Pink smell therapy, and specialized nursing services (wound care, falls prevention, responsive behaviour, continence, palliative care). Welbi resident management software supports individualized care planning across the portfolio. The portfolio is held together by a person-centred living philosophy and shared operational standards across all locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Kindera Living Long-Term Care Homes Twelve long-term care homes across Ontario providing 24-hour residential nursing care, personal support, dementia and Alzheimer's care, restorative care, palliative and end-of-life care for seniors. Each home includes interprofessional collaborative care, Primary Care model, restorative care philosophy, and culturally diverse food options. Homes include Anson Place, Arbour Creek, Banwell Gardens, Berkshire, Cooksville, Dundurn Place, Eatonville, Hawthorne Place, Orchard Terrace, Pine Villa, Sprucedale, and Wellington Park.
• Orchard Terrace Retirement Residence

Quantifiable outcome

• 135 long-term care residents served at Wellington Park Care Centre since 1974
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Healthcare Excellence Canada (HEC)coreStrategic or Co-development Partner · 1 January 2022Received 2022 grant from Healthcare Excellence Canada for implementing the QUIS (Quality of Interactions Schedule) program - a novel approach to measure and improve quality of interactions between team members and residents in Canadian Long-Term Care.
• Meaningful Care Matters Ltd (MCM)coreStrategic or Co-development PartnerUK-based organization providing training for the Butterfly Approach culture transformation initiative and QUIS program. The Butterfly Approach is renowned for fostering deep emotional connections between team members and residents.
• WelbicoreTechnology or IntegrationCollaboration with Welbi to use their retirement living software customized for Long-Term Care to capture and share resident histories, capabilities, preferences, and dislikes among team members to inform daily interactions and create individualized recreational plans.
• Smelling PinkminorStrategic or Co-development PartnerCanadian company specializing in smell therapy training, essential oils, and related support. Programs enhance well-being by integrating scent therapy into care environments, particularly for individuals with dementia, Alzheimer's, and cognitive challenges.
• Room 217 / Music CareminorStrategic or Co-development PartnerMusic therapy certification program used at Hawthorne Place Care Centre to support resident well-being through music-based interventions.
• Ontario Long Term Care Association (OLTCA)minorOthersLargest long-term care provider association in Ontario representing private, not-for-profit, charitable, and municipal operators. Kindera Living is a member.
• Canadian Association of Long Term Care (CALTC)minorOthersNational association for long-term care providers. Kindera Living is a member.
• Java Music ClubminorStrategic or Co-development PartnerResearch-based psychosocial intervention program providing mutual support groups for residents of all ages and abilities in long-term care. Addresses social issues of depression and loneliness through shared songs and life stories.
• Joseph Brant Memorial HospitalcoreStrategic or Co-development PartnerLocal hospital partnership supporting Wellington Park Care Centre's Restore rehabilitation program for patients transitioning from hospital to home.
• Trios CollegeminorStrategic or Co-development PartnerHybrid education partnership offering Personal Support Worker training program combining in-person and online training at Sprucedale Care Centre.

Scale indicators4 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Sienna Senior Living: One of the largest Ontario-focused long-term care and retirement living operators, also headquartered in Markham. Directly comparable to Kindera across LTC home count, retirement residence portfolio, government-funded admissions, and Ontario geographic concentration.
• All Seniors Care Living Centres: Privately held Canadian operator of retirement residences and long-term care homes with a significant Ontario presence. Comparable as a private, multi-site Ontario LTC operator competing in the same admission and labor markets.
• Revera: Major Canadian senior living operator (owned by PSP Investments) running retirement residences and long-term care homes across multiple provinces including Ontario. Comparable in resident services mix, culture-focused programming, and large workforce operating model.
• Chartwell Retirement Residences: One of Canada's largest seniors housing operators with a strong Ontario retirement residence portfolio and a growing LTC footprint. Comparable in resident demographics, Ontario geographic exposure, and multi-site operating discipline.
• Responsive Health Management: Ontario long-term care operator that co-produced Kindera's 'Chronicles of a Butterfly Journey' documentary and shares Butterfly Approach culture transformation work. Directly comparable as an Ontario LTC operator pursuing similar culture-change initiatives.
• Verve Senior Living: Ontario-based operator of retirement residences and seniors housing with multiple sites across the province. Comparable in Ontario market focus, retirement living service offerings, and multi-site operational model.
• Extendicare: Canadian long-term care and home health operator with a substantial Ontario LTC home portfolio and AccuCare resident management software. Directly comparable in operating model, government-funded LTC services, and Ontario provincial exposure.

Broad incumbents

• SE Health (Saint Elizabeth Health Care): Large Canadian not-for-profit home and community care provider serving seniors across Ontario. Comparable in elder care service delivery, Ontario provincial health system partnerships, and scale of clinical workforce.
• Amica Senior Lifestyles: Established Canadian senior living operator with a portfolio focused primarily on premium independent living, assisted living, and memory care. Overlaps with Kindera on retirement living, dementia care programming, and Ontario market presence.

Emerging players

• Bayshore HealthCare: Canadian provider of home health, personal care, and community care services that increasingly intersects with LTC operators through transitional and post-acute care. Comparable in elder care services, Ontario workforce, and partnerships with provincial health systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kindera Living