Acura Medical Systems

What Acura Medical Systems does

Acura Medical Systems, Inc. is a privately held, founder-owned Independent Service Organization (ISO) headquartered in Lewis Center, Ohio, that has provided medical equipment service, repair, and inspection since its founding on February 14, 1989 by current President and CEO Mark S. Long. The company serves a horizontally diversified set of healthcare end-users — physician offices, hospitals, veterinary practices, oral surgery and dental offices, surgery centers, medical laboratories, and educational institutions — alongside medical equipment manufacturers and dealers that contract with Acura for ISO network coverage. Services are delivered across seven Midwestern states (Ohio, Pennsylvania, Indiana, Illinois, Kentucky, West Virginia, and Michigan) by field service technicians and through a centralized depot repair facility in Lewis Center.

The company's core offering is a unified field service portfolio with specialized service modules for anesthesia equipment, vaporizer calibration, Med-Gas system design and installation, veterinary equipment, OEM warranty work, depot repairs, and annual safety inspections with comprehensive reports. Technical differentiation centers on state-of-the-art anesthetic gas analyzers used for vaporizer calibration in a temperature-controlled environment, the ability to integrate and service complex Med-Gas infrastructure including Waste Anesthetic Gas Disposal (WAGD) systems, and full equipment evaluation and inventory documentation. Acura maintains a large parts and loaner equipment inventory to minimize customer downtime, and holds an A+ Better Business Bureau rating with continuous BBB Accredited Business status since January 19, 2010.

Revenue is generated primarily through professional services — on-site field service calls, depot repairs, and annual inspection contracts — supplemented by parts sales (oxygen and scavenging hose, scavenger interfaces, vaporizers) and managed OEM service contracts with manufacturers including Midmark, Tuttnauer, Labconco, Soma Technology, L&R Ultrasonics, Snyder Manufacturing, LW Scientific, Shor-Line, Mizuhosi, and Digicare. Pricing is quote-based and not publicly disclosed; the company operates an enterprise field sales motion with 75% technician travel and no e-commerce or self-service booking. Go-to-market is direct — phone, email, and referral — with no paid advertising or formal social media presence observed. The company's growth has been entirely organic and bootstrapped, with no disclosed funding rounds, institutional ownership, or M&A activity.

Name

Acura Medical Systems

Legal name

Acura Medical Systems, Inc.

Website

https://acuramed.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Acura Medical Systems, Inc. is a central Ohio-based Independent Service Organization providing medical equipment service, repair, and inspection to physicians, hospitals, veterinarians, dental practices, and equipment manufacturers across seven Midwestern states since 1989.

Ownership category

akta.pro rank

Product category

Medical Equipment Services and Repair

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Lab Furniture, Facilities & Utilities (Benches, Casework, Gas/Water Systems) (HLAGAIAM)

akta.pro secondary industries

Hospital Equipment & Clinical Furniture (Tables, Cages, Lighting, Warmers) (HLAMAFAJ), Medical Waste Management & Biohazard Disposal Systems (Regulated Waste, Liners, Containers) (HLAHANAI)

Keywords

• Medical equipment service
• Medical equipment repair
• Equipment inspection and calibration
• Independent service organization
• Medical gas installation

Headquarters

HQ city

Lewis Center

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. On-site Field Service: Technicians travel to customer locations to diagnose, repair, maintain, and inspect medical and laboratory equipment. Revenue generated through service calls, labor, and travel.
2. Depot/Shop Repairs: Mission-critical equipment shipped to Acura's facility for diagnosis and repair, with return shipping to customer. Rapid turnaround service, potentially cost-saving for customers compared to on-site service calls.
3. Parts Sales: Sale of replacement parts for anesthesia machines and other medical equipment including oxygen and scavenging hose, scavenger interfaces, and vaporizers.
4. Equipment Inspection and Certification: Annual inspections of equipment with comprehensive reports provided for records. Color-rich reports for anesthesia inspections. Services include equipment evaluation and survey with full documentation.
5. OEM Services: Warranty and non-warranty field services for manufacturers and dealers, including preventive maintenance, equipment upgrades, repair, troubleshooting, and emergency services. Revenue is received from OEM partners for service rendered under their ISO network.
6. Med-Gas Installation and Service: Medical gas installation and service for veterinary and human healthcare facilities, including vacuum pumps, waste gas scavenger systems, wall/ceiling outlets, and system status monitoring systems. Full system design from concept to completion.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Acura Medical Systems is a central Ohio-based Independent Service Organization (ISO) providing on-site and depot-based medical equipment service, repair, inspection, and calibration for physician offices, hospitals, veterinary practices, oral surgery and dental offices, laboratories, educational institutions, and medical equipment manufacturers. Core offerings include preventive maintenance, vaporizer calibration, Med-Gas system design and installation, and OEM warranty field services across Ohio and six surrounding states.

Product overview

Acura Medical Systems is a central Ohio-based Independent Service Organization (ISO) providing comprehensive medical equipment service, repair, and inspection since 1989. The company operates as a single unified service offering with multiple specialized service modules including: core Equipment Service/Repair/Inspection, Depot Repairs, Equipment Evaluation and Survey, Physician Offices Service, Veterinary Equipment Service, Anesthesia Equipment Service, OEM Services, Med-Gas Systems, and Equipment Inspection Services. The portfolio is built around the core service competency with specialized sub-services for vaporizer calibration, dental unit maintenance, microscope service, and centrifuge maintenance. Services are delivered both on-site (field service) and through their depot repair facility in Lewis Center, Ohio.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Equipment Service, Repair, and Inspection

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core.

• MidmarkcoreTechnology or IntegrationAcura Medical Systems provides warranty and non-warranty field services for Midmark as part of their ISO network, including preventive maintenance, equipment upgrades, repair, troubleshooting, and emergency services.
• TuttnauercoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Tuttnauer autoclave and sterilizer equipment as part of their ISO network.
• LabconcocoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Labconco laboratory equipment as part of their ISO network.
• Soma TechnologycoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Soma Technology equipment as part of their ISO network.
• L & R UltrasonicscoreTechnology or IntegrationAcura provides warranty and non-warranty field services for L & R Ultrasonics equipment as part of their ISO network.
• Snyder Manufacturing Co.coreTechnology or IntegrationAcura provides warranty and non-warranty field services for Snyder Manufacturing veterinary equipment including Snyder ICU units as part of their ISO network.
• LW ScientificcoreTechnology or IntegrationAcura provides warranty and non-warranty field services for LW Scientific laboratory equipment as part of their ISO network.
• Shor-LinecoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Shor-Line veterinary and medical equipment as part of their ISO network.
• MizuhosicoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Mizuhosi equipment as part of their ISO network.
• DigicarecoreTechnology or IntegrationAcura provides warranty and non-warranty field services for Digicare equipment as part of their ISO network.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• TRIMEDX: TRIMEDX provides medical equipment service, clinical engineering, and asset management for hospital systems under an ISO model. Directly comparable to Acura's core offering of medical equipment service, repair, and inspection, with a similar focus on multi-vendor service, but oriented toward large healthcare system contracts.
• Renovo Solutions: Renovo Solutions provides medical imaging equipment service, repair, and asset management for hospitals and imaging centers. Directly comparable to Acura in operating a multi-vendor third-party service model with depot and field-service capabilities, though focused on imaging rather than Acura's broader medical/lab/vet equipment mix.
• Avante Health Solutions: Avante Health Solutions provides medical equipment sales, service, and parts across imaging, patient monitoring, and surgical categories. Comparable to Acura as a multi-vendor third-party medical equipment service organization with depot and field-service capabilities, with the addition of refurbished equipment sales.
• Block Imaging: Block Imaging buys, sells, services, and refurbishes medical imaging equipment including MRI, CT, and X-ray systems. Comparable to Acura's third-party ISO service model and depot repair approach, with an adjacent parts and used-equipment sales motion that Acura mirrors through its parts business.
• Agiliti: Agiliti is the largest US medical equipment services and rentals company, operating an ISO model across all 50 states for hospitals, health systems, and OEMs. Directly comparable to Acura's ISO service model, but at much larger scale and with a national footprint including depot repair and clinical equipment management.
• DirectMed Parts & Service: DirectMed provides parts, service, and training for medical imaging equipment under an ISO model. Comparable to Acura's combination of field/depot service plus parts sales and OEM partnerships, with similar multi-vendor third-party service positioning but a narrower focus on imaging modalities.

Broad incumbents

• Crothall Healthcare (Compass Group): Crothall Healthcare is the healthcare support services division of Compass Group, providing clinical equipment services, sterile processing, and facilities management to hospital systems. Comparable to Acura's medical equipment service offering as part of a broader outsourced services portfolio, but operating at much larger enterprise scale.
• Sodexo Healthcare: Sodexo's Healthcare division provides facilities management, clinical technology management, and equipment services for hospitals and senior living operators. Comparable to Acura's ISO service model as part of a global outsourced services portfolio, but with multi-country scale and integrated FM/clinical engineering offerings.
• Aramark Healthcare Technologies: Aramark Healthcare Technologies provides clinical equipment services, asset management, and technology solutions for hospital systems. Comparable to Acura's core equipment service and OEM-support positioning but bundled within Aramark's broader healthcare support services for large hospital clients.
• GE Healthcare Services: GE Healthcare operates one of the largest OEM-direct service networks for imaging, ultrasound, patient monitoring, and anesthesia equipment globally. Comparable to Acura where they overlap on anesthesia and monitoring service in Acura's OEM partner territory, and a structural alternative to third-party ISOs for equipment owners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AcuraMedical
• LinkedInlinkedin.com/company/acura-medical-systems-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acura Medical Systems