What Ecco Salva Emergencias Médicas does

Ecco Salva Emergencias Médicas is a privately held Brazilian pre-hospital emergency medical services (APH) company founded in 1992 in Curitiba. It is the first APH operator in Brazil and one of the pioneers in Latin America, with 30+ years of operational history, 501–1,000 employees, and a reported 200,000+ active clients across five cities — Curitiba, São José dos Pinhais, and Araucária in Paraná; Porto Alegre in Rio Grande do Sul; and Rio de Janeiro. The company is operationally structured around a 24/7 communications center staffed by regulatory physicians that triages calls, provides medical guidance, and dispatches mobile units, with a fleet of advanced life-support ambulances and (since January 2025) Brazil's first mobile telemedicine ambulance unit enabling remote real-time physician consultation.

The core revenue engine is subscription-based: individual and family emergency plans providing 24/7/365 attendance at home, work, or in public spaces with no usage cap, no age limit, and no pre-existing condition exclusions, alongside corporate/enterprise plans targeting employee health coverage, absenteeism reduction, and productivity. The offering has been progressively expanded with a home-care division (Saúde em Casa — Home Care, post-hospital discharge, maternal-infant care, special dressings, nursing procedures and physiotherapy), telemedicine services, first-aid and SIPAT training courses (Cursos), a Rede de Benefícios partner-discount network, and most recently (November 2025) the Relógio de Bem-Estar, a proprietary health-monitoring smartwatch with GPS, fall detection, and AI-driven algorithmic learning for personalized patient profiling. The technology stack combines the 24-hour medical call center, mobile medical units, telemedicine endpoints, the SIEM national and international emergency coverage network, and the smartwatch data layer under LGPD-compliant data governance.

Go-to-market is sales-led and event-driven: direct field and inside sales teams operate from offices in Curitiba (HQ), São José dos Pinhais, Porto Alegre, and a sales presence in Rio de Janeiro; physical sales kiosks are maintained in shopping centers including Shopping João Pessoa, Jardim Verde Shopping, and Hipermercado Condor; and the company runs sustained community health screenings, event sponsorships, and corporate SIPAT/wellness sessions. Pricing is quote-based and not publicly disclosed. Strategic institutional relationships with SAMU in Curitiba and Porto Alegre — including a 24-ambulance fleet renewal delivered by the Mayor of Curitiba in May 2024 — anchor the public-side of the operating model.

Name

Ecco Salva Emergencias Médicas

Legal name

ECCO SALVA

Website

https://eccosalva.com.br

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

Ecco Salva is a Brazilian pre-hospital emergency medical services company, founded in 1992 in Curitiba, that delivers 24/7 emergency and urgency care through subscription plans to 200,000+ individual, family, and corporate clients across five cities, supported by ambulance fleets, telemedicine units, home care, and a health-monitoring smartwatch.

Ownership category

akta.pro rank

Product category

Pre-Hospital Emergency Medical Services

NAICS

All Other Support Services (561990)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

akta.pro secondary industries

Emergency Response Operations Centers & Case Management Platforms (THACANAM), Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

Keywords

• Emergency medical services
• Pre-hospital care
• Mobile telemedicine
• Home healthcare
• Corporate health plans

Headquarters

HQ city

Curitiba

HQ country

Brazil

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Emergency and Urgency Medical Plans (Individual/Family): Subscription-based medical emergency and urgency plans offered to individuals and families, providing 24/7 coverage 365 days a year for emergency and urgency medical care at home, work, or public spaces within the coverage area. No limit on number of attendances.
2. Corporate/Enterprise Health Plans: Subscription plans offered to companies to provide emergency and urgency medical care to employees and their dependents, aimed at improving productivity and reducing health-related costs for businesses.
3. Home Care / Saúde em Casa Services: Fee-for-service or package-based domiciliary health care services available to both Ecco Salva plan holders and non-plan holders. Includes home care, post-hospital discharge, nursing procedures, physiotherapy, special wound care, and maternal-infant care.
4. Health Monitoring Devices (Relógio de Bem-Estar): Sale or subscription of the proprietary Ecco Salva Well-Being Watch, a health monitoring smartwatch with GPS, fall detection, and 24-hour vital sign monitoring, linked to the company's emergency center.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Ecco Salva provides 24/7 pre-hospital emergency and urgency medical care through monthly subscription plans for individuals, families, and corporate clients, delivering medical attendance at home, work, or public spaces within its coverage areas. The portfolio is complemented by Telemedicina services (including Brazil's first mobile telemedicine ambulance), a home healthcare division (Saúde em Casa), and a proprietary AI-enabled health-monitoring smartwatch (Relógio de Bem-Estar). The company also offers first-aid courses, a benefits network (Rede de Benefícios), and corporate solutions such as Área Protegida, absenteeism management, and event medical coverage.

Product overview

Ecco Salva Emergencias Médicas is a Brazilian emergency medical services company offering a comprehensive portfolio of healthcare products and services. The core offering consists of 24-hour emergency and urgency medical attendance plans (Planos de Emergência e Urgência) providing at-home, workplace, and public space coverage. The company complements this with Telemedicina services including innovative mobile telemedicine units (Unidades Móveis de Telemedicina), the Saúde em Casa home healthcare division offering Home Care, Post-Hospital Discharge, and Maternal-Child care, and the Relógio de Bem-Estar health monitoring smartwatch with AI-powered algorithmic learning. Additional services include Courses (first aid training), Rede de Benefícios (partner discount network), and corporate solutions such as Área Protegida, Gestão de Absenteísmo, and Cobertura de Eventos. The company operates in Curitiba/PR, São José dos Pinhais/PR, Araucária/PR, Porto Alegre/RS, and Rio de Janeiro/RJ.

Differentiator

Problem solved

Functional benefit

Brands

• Saúde em Casa: Domiciliary health care service offering home care, post-hospital discharge, maternal and child care, wound care, and examination collection.
• Telemedicina
• Relógio Bem-Estar
• S.I.E.M.
• Rede de Benefícios
• Cursos

Products and services

• Planos de Emergência e Urgência (Emergency and Urgency Medical Plans) 24-hour, 365-day subscription plans covering emergency and urgency medical attendance for individuals, families, and corporate clients, dispatched through mobile medical units from the company's Communication Center. Includes no age limit, no pre-existing condition restrictions, no limit on attendances, and is complementary to traditional health insurance.
• Telemedicina Remote medical consultation service allowing patients to receive medical guidance and care without physically visiting a healthcare facility, including via mobile telemedicine units that travel to communities, companies, and events to provide video consultations with health professionals.
• Saúde em Casa (Home Healthcare)

Quantifiable outcome

• 90% satisfaction index among active clients
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• SINDIHOSPA (Sindicato dos Hospitais e Clínicas de Porto Alegre)coreStrategic or Co-development Partner · 12 June 2025Organized the unprecedented disaster simulation at the Porto Alegre City Council in June 2025, in partnership with the Municipal Legislative and multiple institutions. Ecco Salva was a key participant alongside SINDIHOSPA, providing pre-hospital care and victim transport during the exercise.
• SAMU (Serviço de Atendimento Móvel de Urgência) - CuritibacoreStrategic or Co-development Partner · 15 August 2023Ecco Salva has a strategic operational partnership with SAMU in both Porto Alegre and Curitiba. In May 2024, the company received the fleet renewal of 24 new ambulances for SAMU Curitiba, delivered by Mayor Rafael Greca. The company works alongside SAMU as part of the city's integrated emergency response network.
• SIEM (Sistema Integrado de Emergências Médicas) - Partner CompaniescoreTechnology or IntegrationSIEM is an integrated emergency medical network that connects Ecco Salva with partner companies providing pre-hospital care across Brazil and internationally. This system ensures clients are covered when traveling outside Ecco Salva's service area, providing access to emergency care through the network.
• Cimep (Quiropraxia Services)minorChannel Partner/ Reseller/ DistributorPartnership with Cimep for providing complementary chiropractic services during community health events, such as the Hana Matsuri Festival in Curitiba.
• Hospitals and Health Insurance NetworkscoreStrategic or Co-development PartnerEcco Salva coordinates patient transfers to hospitals within the client's health insurance network, subject to bed availability at the discretion of the reference hospital. Patient data is shared with hospital institutions for continuity of care.
• Brigada Militar do Rio Grande do SulcoreStrategic or Co-development PartnerOngoing annual partnership for medical coverage of the Festival Hípico Noturno. Ecco Salva has provided ambulances and medical teams for multiple editions of this event (63rd, 64th, 65th, 66th editions). The company has been repeatedly honored by the Brigadeiro Militar for its support.
• SodexominorGTM or Marketing PartnerEcco Salva conducted a SIPAT (Internal Accident Prevention Week) session at Sodexo in Porto Alegre in June 2026, delivering a First Aid lecture to Sodexo employees.
• Hotel RitterminorGTM or Marketing PartnerEcco Salva conducted an interactive SIPAT session for Hotel Ritter employees in April 2026, focusing on workplace safety, health, and well-being.
• Rumo (Railway Company)minorGTM or Marketing PartnerEcco Salva provided support during a simulated train accident exercise organized by Rumo at Linha Férrea de Curitiba in June 2024.
• Corpo de Bombeiros, Defesa Civil, EPTC, Polícia Civil, PM, SAMU, and Hospital NetworkcoreStrategic or Co-development PartnerEcco Salva participates in emergency response exercises and real emergency situations as part of an integrated network with civil defense, fire department, traffic police, civil police, military police, SAMU, and the hospital network in Porto Alegre and Curitiba.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Unimed: Largest Brazilian healthcare cooperative system offering health plans, hospital networks, and ancillary services. Unimed is a broad incumbent whose coverage overlaps with Ecco Salva's value proposition (complementing existing health plans with emergency response), and competes for corporate health budgets.
• American Medical Response (AMR): One of the largest U.S. providers of medical transportation, including emergency and non-emergency ambulance services. AMR shares Ecco Salva's core mobile medical response mission and subscription/contract revenue model, but operates at much larger national scale with broader service lines.
• Hapvida NotreDame Intermédica: Major Brazilian vertically integrated health plan and hospital operator. Comparable to Ecco Salva in serving corporate health needs and emergency care, though Hapvida operates its own hospital network and competes on integrated plan value rather than pure emergency response subscriptions.
• MedAire: Provider of in-flight and maritime medical support, including 24/7 emergency medical advice and evacuation coordination. Comparable to Ecco Salva in offering 24/7 medical communication center services with physician oversight and emergency dispatch, but specialized to aviation and maritime verticals.
• International SOS: Global leader in medical and travel security assistance services for corporations and governments. Comparable to Ecco Salva's SIEM international coverage arm and corporate emergency response offering, though focused primarily on cross-border assistance and duty-of-care rather than domestic emergency dispatch.
• Falck: Global emergency medical services and healthcare provider operating across Europe, North America, and Latin America. Falck is comparable to Ecco Salva as a subscription-based ambulance and emergency response operator with integrated healthcare services, but at substantially larger scale.

Emerging players

• Docway: Brazilian digital health platform offering corporate telemedicine, home care, and on-site health services. Direct overlap with Ecco Salva's Telemedicina and Saúde em Casa offerings and corporate customer base, though Docway operates digitally without owning ambulance fleets.
• Global Rescue: Provider of medical, security, and travel risk services including emergency evacuation and 24/7 medical advisory. Comparable to Ecco Salva's SIEM and corporate emergency response offerings, but focused on traveler and expat segments rather than domestic pre-hospital care.

Others

• SAMU (Serviço de Atendimento Móvel de Urgência): Brazil's public mobile pre-hospital emergency service operated by municipal and state governments. Ecco Salva directly partners with SAMU in Curitiba and Porto Alegre and competes with it for emergency response demand nationally, making it the closest comparable in terms of core APH mission, despite being public sector.
• Apple Watch (Apple Health): Consumer wearable with built-in fall detection, ECG, heart rate, and emergency SOS features linked to Apple emergency services. Directly comparable to Ecco Salva's Relógio de Bem-Estar in fall detection and vital sign monitoring functionality, but as an indirect competitor serving the same elderly/health-conscious consumer via global consumer channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/eccosalvaoficial
• LinkedInbr.linkedin.com/company/ecco-salva-emergencias-m%C3%A9dicas
• Instagraminstagram.com/eccosalvaoficial
• Xx.com/ecco_salva

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ecco Salva Emergencias Médicas