What Telenet Holding does

Telenet Holding is Belgium's largest cable broadband provider and a major converged telecommunications operator, wholly owned by Liberty Global. The company delivers integrated internet, mobile telephony, digital TV, and streaming services to residential and business customers across Belgium and Luxembourg, primarily through the Telenet brand in Flanders and Brussels, the BASE brand for mass-market mobile across all of Belgium, and Telenet Business for SME and enterprise customers. Founded in 1996, Telenet operates from its headquarters at Liersesteenweg 4, Mechelen, Belgium, and employs approximately 3,530 people as of early 2026.

Telenet's technology infrastructure combines Hybrid Fiber-Coaxial (HFC) and Fiber-to-the-Home (FTTH) networks with a 5G mobile network that holds 100% coverage certified by Belgian regulator BIPT. The company runs a unified digital BSS platform via Netcracker Technology to consolidate B2C and B2B operations, and has layered AI features including voice control on TV-boxes, a 24/7 AI chatbot for customer support, the Check & Smile automated network diagnostic, and Gemini-based content discovery under the Liberty Global/Google Cloud partnership. Products include broadband internet tiers from 200 Mbps to 2.5 Gbps, 5G mobile plans (Basic, Unlimited, Junior), IP-based TV with voice control, mesh WiFi (360° Wifi Pods), and integrated streaming bundles with Netflix, Disney+, Streamz, Play Sports, Play Kinepolis (TVOD), and YouTube Premium — all managed through the MyTelenet self-service portal and mobile app.

Telenet generates revenue primarily through recurring monthly subscriptions on converged internet, mobile, and TV packages, supplemented by hardware sales (smartphones, TV-boxes, WiFi equipment), streaming partnership commissions, and enterprise managed services. Pricing is promotional-heavy, with 6-month discounts of up to €30/month on internet, €5-13.50/month on mobile, and bundled streaming offers (Netflix, Streamz, Disney+ at zero or sharply reduced rates for new internet customers). Distribution is multi-channel, combining own retail stores (with planned dual-brand Telenet/BASE shops), the telenet.be e-commerce storefront, business partner networks, and dedicated enterprise account managers. In February 2026 Liberty Global announced a definitive agreement to merge Telenet with VodafoneZiggo into a new Ziggo Group, planned for Euronext Amsterdam listing in 2027, marking a significant strategic restructuring of Telenet's ownership and capital structure.

Name

Telenet Holding

Legal name

Telenet BV

Website

https://telenet.be

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Telenet Holding is Belgium's largest cable broadband provider, offering converged internet, mobile, TV, and streaming services to residential and business customers across Belgium and Luxembourg as a wholly-owned Liberty Global subsidiary now slated to merge into Ziggo Group.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812), Services-Telephone Interconnect Systems (7385), Retail-Radio, Tv & Consumer Electronics Stores (5731)

akta.pro primary industry

Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC)

akta.pro secondary industries

Device & App Lifecycle Management (Build, QA, Release, A/B Testing) (MPAHAJAE), Smart Networking & Connectivity (Mesh Wi‑Fi, Routers, Bridges) Retail (CRACAGAH)

Keywords

• Cable broadband services
• Mobile telecom services
• Digital television
• Converged communications
• Business connectivity solutions

Headquarters

HQ city

Mechelen-bovelingen

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Services: Recurring subscription revenue from bundled internet, mobile, and TV services to residential customers in Flanders and Brussels
2. BASE Brand Mobile Services: Mobile services revenue under BASE brand targeting mass market across Belgium
3. Business Solutions: Connectivity, hosting, security, and managed services for professional and enterprise customers in Belgium and Luxembourg
4. Streaming and Entertainment Services: Commission and partnership revenue from integrated streaming services including Streamz, Netflix, Disney+, YouTube Premium, Play Sports, and DAZN
5. Hardware Sales: Sale of devices including smartphones, tablets, smartwatches, TV boxes, and wifi equipment with customer pricing discounts

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Telenet delivers bundled broadband internet, mobile telephony, digital television, and integrated streaming entertainment services to residential customers in Flanders and Brussels under the Telenet brand, mass-market consumers across Belgium under the BASE brand, and dedicated connectivity, cloud, cybersecurity, and managed services to SME and enterprise customers in Belgium and Luxembourg through Telenet Business. Offerings are delivered over HFC and FTTH fixed-line networks combined with a 5G mobile network, with customizable combo packages and bundled streaming partnerships (Netflix, Disney+, Streamz, YouTube Premium, Play Sports, Play Kinepolis).

Product overview

Telenet operates as a multi-brand telecom and entertainment provider offering a convergent product portfolio centered on broadband internet, mobile telephony, digital TV, and streaming services. The core residential offering combines internet (Basic/Standard/Turbo/Fiber Ultra with speeds up to 2.5 Gbps), mobile plans (Basic/Unlimited/Junior with 5G), and Telenet TV (delivered via TV-box with voice control, recording, and streaming capabilities) as customizable combo packages. Supporting hardware includes the 360° Modem, 360° Fiberbox, and 360° Wifi Pods mesh system. The company also operates the BASE sub-brand for value segments and provides comprehensive business solutions through Telenet Business for SMEs and enterprises, encompassing connectivity (iFiber, CloudXpress, IP-VPN, SD-WAN), cybersecurity, cloud telephony (including Microsoft Teams and Voice Cloud integration), and building security. Streaming integrations with Netflix, Streamz, Disney+, Play Sports, Play Kinepolis, and YouTube Premium enhance the entertainment proposition, managed through the MyTelenet self-service platform. A social internet offer provides subsidized connectivity for eligible households.

Differentiator

Problem solved

Functional benefit

Brands

• BASE: Mobile services brand offering internet and TV services across all of Belgium
• Telenet Business
• Wyre
• Play Kinepolis
• Play Sports
• Streamz
• MyTelenet
• Heartware
• BASE

Products and services

• Internet (Basic / Standard / Turbo / Fiber Ultra) Residential broadband internet subscription service with multiple speed tiers (Basic 200 Mbps, Standard 500 Mbps, Turbo up to 2.5 Gbps, Fiber Ultra) delivered over HFC hybrid fiber-coaxial and FTTH fiber connections. Available to households in Telenet's Flanders/Brussels footprint with monthly recurring subscription billing.
• Mobile (Basic / Unlimited / Junior) Mobile telephony subscription plans for residential customers, including Mobile Basic, Mobile Unlimited, and Mobile Junior (with parental controls). Includes 5G connectivity, EU roaming, and family-oriented features. Max 5 mobile subscriptions per customer address.
• Telenet TV Digital television subscription delivered via the Telenet TV-box (IP-based) with live TV channels, on-demand content, replay TV, recording capabilities, and access to integrated streaming apps. Supports voice control and AI-powered search.
• Telenet Business SME Solutions ICT solution bundle for SMEs and self-employed professionals, including corporate internet (iFiber), mobile network, 5G, IoT, CloudXpress cloud connectivity, IP-VPN, Managed WiFi, SD-WAN, fixed/mobile telephony, cloud telephony with Microsoft Teams integration, and cybersecurity services.
• Telenet Business Enterprise Solutions Managed services for large enterprises and organizations: enterprise-grade connectivity, cybersecurity (Firewall-as-a-Service, Managed Detection & Response), digital workspace (Microsoft 365), building security (smart camera surveillance, digital signage), and business TV solutions.
• MyTelenet Platform Unified customer self-service portal and mobile application for managing Telenet subscriptions, bills, services, and integrated streaming offerings (including YouTube Premium). Available on iOS and Android.
• Streamz Belgian streaming platform offering movies, series, and exclusive content, available as a standalone subscription or bundled with Telenet internet packages at promotional rates (free for one year as move-in gift).
• Play Sports Sports streaming service featuring Belgian football and other sporting events, available as an add-on subscription with promotional pricing (€9.99/month for 6 months) bundled with Telenet internet.
• Play Kinepolis Transactional Video on Demand (TVOD) service enabling rental of recent cinema releases from Kinepolis, integrated into the Telenet TV platform via Play Kinepolis.
• Safesurf Free cybersecurity feature included with Telenet internet service, providing phishing protection and secure browsing for residential customers.
• Vaste Lijn (Fixed Line) Traditional fixed-line telephony subscription service with various calling features and options, available to residential customers on the Telenet network.
• Social Internet Offer Subsidized internet package for low-income households, compliant with Belgian social tariff regulations, providing affordable connectivity to eligible customers.
• Voice Cloud Cloud-based telephony service for business customers, enabling calling functionality with Microsoft Teams integration.
• BASE Mobile Services Secondary Telenet group brand offering mobile, internet, and TV services across Belgium targeting value-conscious mass-market consumers. Distributed through retail stores and online.
• Telenet TV-box IP-based TV receiver hardware (Telenet TV-box) enabling digital TV viewing, with voice control, recording, and integrated streaming applications; energy-efficient design with up to 70% less power consumption.

Quantifiable outcome

• 100% 5G coverage certification by Belgian regulator BIPT
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Netcracker TechnologycoreTechnology or Integration · 22 June 2026Extended partnership to include B2B transformation program consolidating B2C and B2B operations onto unified Digital BSS platform. Telenet migrates SME and large enterprise customers and products from legacy systems to Netcracker's platform including Revenue Management, Commerce Management, Customer Management, Service Management & Orchestration, and Service Inventory Management modules.
• Proximus, Fiberklaar, WyrecoreStrategic or Co-development Partner · 30 April 2026Long-form cooperation agreements signed to jointly deploy high-speed gigabit fiber-to-the-home networks across Belgium's Flanders region. Wyre and Fiberklaar will build FTTH networks in medium-to-low density areas with reciprocal access for all parties, while operators retain separate deployments in large cities. Subject to regulatory approval from Belgian Competition Authority and BIPT.
• YouTubecoreGTM or Marketing Partner · 16 February 2026First Belgian telecom provider to offer YouTube Premium as integrated subscription service, allowing customers to activate and manage the service through MyTelenet platform. Subscription includes ad-free viewing, offline playback, background play, and YouTube Music access with payment through Telenet bill.
• KinepolisminorStrategic or Co-development Partner · 3 February 2026TVOD (Transactional Video on Demand) agreement for cinema content integration, allowing customers to rent or purchase movies through Telenet platform
• Google CloudcoreTechnology or Integration · 1 February 2026Five-year strategic partnership to deploy Google's Gemini AI models and cloud solutions across Liberty Global's European operations spanning approximately 80 million fixed and mobile connections. Includes AI-driven search and content discovery on Horizon TV platform, customer service automation, distribution of Google hardware products, network efficiency improvements, and data monetization exploration.
• StreamzcoreGTM or Marketing PartnerBelgian streaming service partnership offering bundled subscriptions with Telenet internet packages. Includes Streamz Premium and Streamz Premium+ options at discounted rates for Telenet customers.
• NetflixcoreGTM or Marketing PartnerStreaming partnership offering Netflix Standard and Premium tiers integrated with Telenet subscription packages at promotional rates for new internet customers.
• Disney+coreGTM or Marketing PartnerDisney+ Standard and Premium offerings integrated into Telenet entertainment bundles at promotional rates for new internet subscribers.

Scale indicators4 records

Recent moves8 records

Expansion highlights7 records

Broad incumbents

• Vodafone Group: Global mobile and fixed-line operator with European footprint; relevant as the 10% Ziggo Group shareholder post-merger and a comparable for enterprise/mobile services strategy.
• Liberty Global: Parent of Telenet and majority owner of VodafoneZiggo; operates converged cable/telecom across six European countries, providing shared procurement, technology and capital allocation.
• Comcast Xfinity: US cable operator with converged broadband, video, mobile and smart-home offerings; comparable in operating model (HFC/fiber + bundle + streaming partnerships) though vastly larger scale.
• Sky (Comcast): European pay-TV and broadband provider with pay-TV, broadband and mobile bundles; relevant comparable for Telenet's TV platform, streaming aggregation and bundle strategy.
• Numericable-SFR (Altice France): French cable and mobile operator under Altice; comparable converged broadband+TV+mobile model, although serving France rather than Belgium, providing a relevant operating benchmark.

Direct peers

• Proximus: Belgium's incumbent fixed and mobile operator offering fiber, 5G, TV and business ICT services; competes head-to-head with Telenet in residential bundles and is the FTTH cooperation partner in Flanders.
• VOO: Belgian cable operator providing broadband, TV and mobile services primarily in Wallonia and parts of Brussels; overlaps with Telenet's footprint and competes on cable bundle value.
• Scarlet Belgium: Belgian low-cost ISP/telecom brand owned by Proximus, targeting price-sensitive customers with internet, mobile and TV; competes with Telenet's BASE brand in the value segment.
• VodafoneZiggo: Dutch cable/mobile operator merging with Telenet to form Ziggo Group; operates the same converged broadband+TV+mobile model and is the primary merger counterpart.
• Orange Belgium: Mobile-led challenger in Belgium with growing fiber footprint, competing directly with Telenet's BASE mobile brand and bundled residential offerings across the country.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/4892
• Xx.com/Telenet
• Facebookfacebook.com/telenet

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telenet Holding