Quality Heating & Cooling
Quality Heating & Cooling is a family-owned HVAC contractor in Livonia, Michigan, founded in 1985, serving residential and commercial customers with installation, maintenance, repair, and new construction services as a Bryant Factory Authorized Dealer.
- Company typePrivate
- Founded1985
- HeadquartersLivonia, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Quality Heating & Cooling does
Quality Heating & Cooling, Inc. is a family-owned heating, ventilation, and air conditioning (HVAC) contractor headquartered at 38291 Schoolcraft Rd in Livonia, Michigan, operating continuously since 1985. The company delivers installation, maintenance, service and repair, commercial HVAC, and new construction services to residential homeowners, SMB commercial accounts, and general contractors in the Livonia, Michigan service area. As a Bryant Factory Authorized Dealer, it installs and services Bryant-branded equipment alongside all other makes and models, with field technicians certified through NATE and trained continuously at the Behler-Young Bryant distributor.
The business operates a field-service model where technicians travel to customer sites for diagnostics, repair, installation, and preventive maintenance, with phone scheduling as the primary booking channel supplemented by online scheduling and a Clover-based online payment widget on qualityheatinginc.com. Revenue is generated through six streams: on-demand service and repair (residential service call $125, commercial $145 plus $100 per 15-minute labor increment, emergency calls $235 during the October-April 5:00-11PM window), one-time installation projects with free estimates, recurring maintenance contracts ($180/year residential, $200/unit/year commercial), commercial HVAC services, new construction installations, and referral fees from FTL Finance for customer financing.
The go-to-market motion is sales-led, driven by direct phone contact, on-site service calls, the company website, organic social presence (Facebook, Instagram, YouTube), Google reviews (48 reviews with a 'GOOD' rating), and trust signals from BBB Accreditation, EPA Approved status, and NATE certification. The team roster includes an Installation Manager (Todd Berry), Operations Manager (Bob Howard), service technicians, and a fleet of install technicians supporting both residential and commercial demand. The company is privately held with no parent, no external investors, and no subsidiaries.
Quality Heating & Cooling firmographics
Firmographics- Name
- Quality Heating & Cooling
- Legal name
- Quality Heating & Cooling, Inc.
- Website
- https://qualityheatinginc.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Quality Heating & Cooling is a family-owned HVAC contractor in Livonia, Michigan, founded in 1985, serving residential and commercial customers with installation, maintenance, repair, and new construction services as a Bryant Factory Authorized Dealer.
- Ownership category
- akta.pro rank
Quality Heating & Cooling industry classification
Industry- Product category
- HVAC Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- akta.pro primary industry
- Heat Pump Repair & Maintenance (HSAOAHAD)
- akta.pro secondary industries
- Chillers, Boilers & Central Plant Operations (BPABACAG), Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF)
Keywords
Where Quality Heating & Cooling is headquartered
LocationHeadquarters
- HQ city
- Livonia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Quality Heating & Cooling business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Service & Repair: On-demand repair services for residential and commercial HVAC systems, charged by service call with first hour included plus labor increments.
- Installation: Installation of air conditioners, furnaces, and HVAC equipment for residential and commercial properties. Free estimates provided; revenue is one-time per installation project.
- Maintenance Contracts: Annual preventive maintenance contracts for residential and commercial customers, providing recurring revenue. Includes twice-yearly tune-ups to maintain HVAC systems.
- Commercial HVAC Services: Commercial-grade HVAC unit services for businesses, including installation, maintenance, and repair for multi-task commercial systems.
- New Construction: HVAC installation services for new construction projects, working with contractors to install systems from the ground up.
- Financing Referrals: Referral partnerships with FTL Finance for customer financing, generating referral revenue from third-party financing arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Residential Service & Repair |
| Unit Pricing | Pay-as-you-go | Commercial Service & Repair |
| Unit Pricing | Pay-as-you-go | Emergency Service |
| Subscription | Annual | Residential Maintenance Contract |
| Subscription | Annual | Commercial Maintenance Contract |
| Unit Pricing | Pay-as-you-go | Residential One-Time Clean/Check |
| Unit Pricing | Pay-as-you-go | Commercial One-Time Clean/Check |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Quality Heating & Cooling product offering
Product offeringCore offering
Quality Heating & Cooling is an HVAC service company that installs, maintains, and repairs heating, ventilation, and air conditioning systems for residential and commercial properties in the Livonia, Michigan area. As a Bryant factory authorized dealer, the company sells and services Bryant equipment along with all makes and models, and offers preventive maintenance contracts, emergency service, and new construction HVAC installations.
Product overview
Quality Heating & Cooling is a service-based HVAC company offering a portfolio of interconnected residential and commercial services. The core offering includes four main service lines: Installation (air conditioners, furnaces, and HVAC equipment), Maintenance (preventive maintenance contracts and one-time clean/checks), Service & Repair (diagnostics and repairs), Commercial Units, and New Construction. The company operates as a Bryant factory authorized dealer, offering Bryant-branded heating and air conditioning products alongside their service delivery. Services are available for both residential and commercial properties, with offerings ranging from emergency repairs to planned new construction installations.
Differentiator
Problem solved
Functional benefit
Products and services
- HVAC Installation
Companies that use Quality Heating & Cooling
Customer profileSegments3 records
Ideal customer profiles3 records
Quality Heating & Cooling technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Quality Heating & Cooling partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- BryantcoreBryant factory authorized dealer since establishment. The company represents Bryant, the industry leader in home comfort with more than 100 years of experience in manufacturing heating and air conditioning systems. Employees receive continuous training at Behler-Young, the Bryant distributor.
- Behler-YoungcoreBryant distributor providing continuous employee training for Quality Heating & Cooling technicians. Ensures crews are knowledgeable and up-to-date on Bryant products and HVAC best practices.
- FTL FinanceminorFinancing partner providing customer financing options for HVAC installations and services. Financing logo displayed on website with link to FTL Finance platform.
- Better Business BureauminorBBB accredited business with seal displayed on website. Provides third-party trust verification for customers researching the company.
Scale indicators2 records
Recent moves2 records
Expansion highlights4 records
Quality Heating & Cooling competitors and assessment
Company assessmentBroad incumbents
- Carrier Corporation: Major HVAC equipment manufacturer (parent: Carrier Global). Comparable as an industry incumbent whose products and dealer ecosystem overlap with Quality's Bryant-based business; Carrier's dealer network competes for the same residential and commercial installation jobs.
- Trane Technologies: Major HVAC equipment manufacturer with extensive dealer and contractor network. Comparable as a broad industry incumbent whose authorized dealer program competes with Bryant for contractor affiliations and whose brand competes for replacement equipment jobs in Quality's market.
- One Hour Heating & Air Conditioning: National HVAC service franchise under Authority Brands offering residential HVAC installation, repair, and maintenance across the U.S. Comparable as a scaled residential HVAC service brand with marketing, call-center, and brand-equity advantages over independent local operators like Quality.
- Roto-Rooter: National plumbing and drain service brand (owned by Chemed) that has expanded into HVAC services through its franchise and service offerings. Comparable as a scaled home services brand competing for the same residential customer wallet share in HVAC-related service and replacement work.
- Lennox International: Major HVAC equipment manufacturer with a national dealer network. Comparable as an OEM incumbent competing for residential and commercial installation business, with a dealer program analogous to Bryant's relationship with Quality.
- Aire Serv: National HVAC franchise under Neighborly offering residential and light commercial heating and cooling services. Comparable as a franchised competitor with brand standards, national marketing, and shared lead-generation capabilities that compete against independents like Quality.
Direct peers
- C & C Heating & Air Conditioning: Michigan-based HVAC contractor providing residential heating and cooling services. Closely comparable as a small-to-mid regional HVAC service company serving homeowner customers with similar service offerings.
- Standard Heating & Cooling: Long-established Detroit-area HVAC contractor offering residential and commercial installation, service, and maintenance. Comparable as a similarly-positioned family-run HVAC service business competing in the same Michigan geography.
- W. L. Hall Company: Michigan-based HVAC and mechanical contractor with residential and light commercial focus. Comparable as a regional HVAC service peer operating in adjacent Michigan markets with similar service scope.
- AJ Danboise Son Plumbing, Heating & Cooling: Family-owned Michigan HVAC, plumbing, and electrical contractor serving the Detroit metro since 1925. Directly comparable as a multi-generational local HVAC service provider with overlapping residential and commercial customer base in the same regional market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Quality Heating & Cooling social profiles
Digital presenceQuality Heating & Cooling compliance and trust
Trust signalCompliance3 records
Quality Heating & Cooling financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quality Heating & Cooling leadership team
Management profileNumber of profiles
Profiles6 records
Quality Heating & Cooling funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quality Heating & Cooling M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quality Heating & Cooling
What does Quality Heating & Cooling do?
Quality Heating & Cooling is an HVAC service company that installs, maintains, and repairs heating, ventilation, and air conditioning systems for residential and commercial properties in the Livonia, Michigan area. As a Bryant factory authorized dealer, the company sells and services Bryant equipment along with all makes and models, and offers preventive maintenance contracts, emergency service, and new construction HVAC installations.
Is Quality Heating & Cooling a public or private company?
Quality Heating & Cooling is a private company. It is classified as family owned and is currently operating.
When was Quality Heating & Cooling founded?
Quality Heating & Cooling was founded in 1985. It employs 1 to 10 people.
Where is Quality Heating & Cooling based?
Quality Heating & Cooling is headquartered in Livonia, United States, in the North America region.
How does Quality Heating & Cooling make money?
Six revenue lines are on record. Service & Repair is the primary driver. The others are installation, maintenance Contracts, commercial HVAC Services, new Construction and financing Referrals.
Who are Quality Heating & Cooling's main competitors?
Broad incumbents on record are Carrier Corporation, Trane Technologies, One Hour Heating & Air Conditioning, Roto-Rooter, Lennox International and Aire Serv. Direct peers are C & C Heating & Air Conditioning, Standard Heating & Cooling, W. L. Hall Company and AJ Danboise Son Plumbing, Heating & Cooling.
Does Quality Heating & Cooling have an API?
No public API is recorded for Quality Heating & Cooling.
What industry is Quality Heating & Cooling in?
Quality Heating & Cooling's product category is HVAC Services. Its primary akta.pro industry code is HSAOAHAD, Heat Pump Repair & Maintenance, with a secondary code of BPABACAG, Chillers, Boilers & Central Plant Operations. Its NAICS code is 23822.