What Iredell County does

Iredell County, NC is a public county government entity and political subdivision of the State of North Carolina, established in 1788 and headquartered in Statesville. It serves approximately 212,000 residents across 598 square miles — including five incorporated municipalities (Statesville, Mooresville, Troutman, Harmony, Love Valley) and 520 miles of Lake Norman shoreline — delivering a full suite of public safety, tax administration, library, transportation, and veteran services through an elected Board of Commissioners and appointed County Manager. The county's primary services include Iredell County Emergency Medical Services (ICEMS) as the sole Advanced Life Support provider staffed 24/7/365 from eight strategically placed stations; 911 Emergency Communications (ECOM); Animal Services; the Fire Marshal's Office; Tax Administration with a $39.84B assessed property base (2024/2025) taxed at $0.50 per $100; ICATS public/paratransit transportation; the Iredell County Public Library; and Veteran Services for 15,000+ veterans. The county's core technology platform is a CivicPlus CMS-based website ecosystem that, in 2026, was reorganized into a unified Public Safety Center digital hub covering ECOM, Animal Services, EMS, Emergency Management, and the Fire Marshal's Office, replacing previously fragmented department sites. Operational integrations include OnSolve for emergency alert notification and standard iCalendar feeds for calendar subscription; the website is designed to comply with WCAG 2.0 A/AA and Section 508 accessibility standards. Iredell County's revenue model is tax- and fee-funded rather than commercial, drawing on ad valorem property taxes ($0.50/$100 rate), motor vehicle taxes via NC DMV Tag and Tax Together, solid waste fees ($64/household, $32 elderly/disabled), EMS transport billing, and external grants (e.g., LSTA), with no private equity, venture capital, or shareholder ownership. The go-to-market is direct-to-resident service delivery through physical offices, digital portals, and 24/7 emergency response, with no traditional sales motion.

Name

Iredell County

Legal name

Iredell County, NC

Website

https://iredellems.com

Company type

Public

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Administration of Public Health Programs (923120), Fire Protection (92216), Administration of Veterans' Affairs (923140), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

County/District/Local Health Departments (HLAJAAAB)

Keywords

• County government services
• Emergency medical services
• Public safety administration
• Property tax collection
• Public transportation services

Headquarters

HQ city

Statesville

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Ad valorem property taxes collected from residential and commercial properties within the county. Tax rate for Iredell County is $0.50 per $100 of assessed value for 2025-2026. County tax base is approximately $39.8 billion (2024/2025).
2. Motor Vehicle Taxes: Vehicle property taxes collected through the NC Division of Motor Vehicles Tag and Tax Together System.
3. Solid Waste Fees: Solid waste collection fees charged to households, mobile homes, and apartments. Fee is $64 for standard households, reduced to $32 for elderly/disabled exemptions.
4. EMS Transport and Billing: Billing for emergency medical services transport. Administrative tel: 704-832-2341, Billing Inquiries: 1-800-814-5339.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Iredell County is a county government entity that delivers public administration and safety services to its residents. Its core offerings include Advanced Life Support emergency medical services (ICEMS) staffed 24/7/365 from eight stations, 911 emergency communications, property tax administration and collection, public library services, animal services, fire marshal coordination, ICATS public transportation, and veteran services. The county serves approximately 212,000 residents across 598 square miles and is funded through ad valorem property taxes, motor vehicle taxes, solid waste fees, and EMS transport billing.

Product overview

Iredell County provides a comprehensive suite of public safety and emergency services through its digital platform. The primary offerings include Iredell County Emergency Medical Services (ICEMS) as the sole Advanced Life Support (ALS) provider for the 598-square-mile county, serving approximately 212,000 residents across 8 stations. The services architecture includes 911 Emergency Response, Non-Emergency Transport, Community Paramedic Program, and Community Response Support Team for substance use recovery. In 2026, the county launched a unified Public Safety Center digital hub consolidating previously fragmented agency websites into one streamlined platform under CivicPlus CMS.

Differentiator

Problem solved

Functional benefit

Products and services

• Iredell County Emergency Medical Services (ICEMS)

Quantifiable outcome

• Only 2 agencies in NC with 2 CEMSO-credentialed leaders
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Lake Norman Marine CommissionminorOthers · 1 January 2026Cross-county partnership with Catawba, Lincoln, and Mecklenburg counties to coordinate matters affecting Lake Norman, including emergency response, environmental protection, and recreational use of the 520-mile shoreline.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Others

• CivicPlus: Vendor of the CMS platform that powers Iredell County's unified Public Safety Center digital hub, public-facing websites, online permitting, and tax payment portal. Relevant as the underlying technology peer and concentration risk; comparable to Tyler Technologies and Granicus in the local-government software space.
• OnSolve: Emergency alert notification system integrated with Iredell's ECOM for public-safety alerts and emergency communications. Relevant as a technology ecosystem partner for county emergency-management operations.

Direct peers

• Mecklenburg County, NC: Neighboring North Carolina county and partner in the Lake Norman Marine Commission. Comparable as a general-purpose local government providing EMS, 911, tax administration, libraries, and veteran services, but on a much larger scale (~1M residents) — directly relevant for benchmarking service models and inter-county service-area dynamics.
• Catawba County, NC: Neighboring county along Lake Norman and partner in the Lake Norman Marine Commission. Operates similar public-safety, library, and EMS functions for a comparable population base, making it the most directly comparable peer for service delivery benchmarks and shared emergency-response protocols.
• Gaston County, NC: Nearby NC county with similar industrial-mix population profile, providing EMS, fire marshal coordination, libraries, and ICATS-equivalent transit. Directly comparable for service-delivery economics in a non-metropolitan NC jurisdiction.
• Lincoln County, NC: Adjacent county on Lake Norman and co-member of the Lake Norman Marine Commission. Provides the same suite of county-level public safety, EMS, and library services; directly comparable in scale and operating environment.
• Cabarrus County, NC: North Carolina county of comparable population (~225,000 residents) operating similar departments — EMS, 911 communications, public library system, tax administration, and veteran services. Useful benchmark for staffing models and capital planning at Iredell's scale.

Broad incumbents

• Wake County, NC: Larger North Carolina county (~1.1M residents) operating an expansive portfolio of public-safety, health, library, and transportation services. Serves as a broader-incumbent reference for scaled county service delivery and innovation programs (e.g., community paramedicine at county scale).
• Forsyth County, NC: Mid-sized NC county (~385,000 residents) providing EMS, 911, libraries, and veteran services on a larger scale than Iredell. Comparable for governance and funding-formula benchmarking.
• Guilford County, NC: Large NC county operating comprehensive public-safety, library, and EMS functions for ~540,000 residents. Useful as a broader reference for department structure, technology platforms (CivicPlus adoption), and grant strategies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/IredellCountyNC
• LinkedInlinkedin.com/company/county-of-iredell

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iredell County