Haven Insurance

What Haven Insurance does

Haven Insurance Company Ltd is a Gibraltar-domiciled, privately held specialist insurer founded in 2002, focused exclusively on non-standard motor and home insurance for UK customers who struggle to obtain cover from mainstream providers. Its core product portfolio spans private car (including Plus, Short Term, Telematics Plus, Mileage Telematics, and Usage-Based Telematics variants), commercial vehicle, taxi, motor trade, motor fleet, and home insurance (covering occupied, unoccupied, holiday homes, and landlord rental properties), with optional add-ons such as Guaranteed Taxi Hire and Breakdown Cover. The company participates in the UK government's Flood Re scheme for high-flood-risk households.

Revenue is generated through underwriting premiums on annual and short-term subscription policies. Distribution is multi-channel and includes affiliated brokers within the Acorn Group (Acorn Insurance, Acorn Claims), an external broker network (Carrot, Motorcade, Flag, Rapid, Street Cover, Briefly), wholesale underwriting through Granite Underwriting, and direct digital platforms (Tempcover.com, My Policy, Jurny). The company is regulated by the Gibraltar Financial Services Commission (permission number 4825) and reports a Solvency Cover Ratio well above Solvency II minimums. Per company disclosures, Haven insures more than 500,000 policyholders and has paid out over £550m in claims in its most recent year (with a secondary source citing £400m+).

Haven operates with 11-50 employees from its headquarters in Gibraltar, leveraging the Acorn Group's distribution and claims-handling infrastructure for scale. The business model is capital-intensive rather than labor-intensive, with operational scale driven by broker reach and reinsurance arrangements rather than in-house technology differentiation. No AI/ML capabilities, patents, or proprietary technology platforms beyond standard underwriting and policy administration are evidenced in the source data.

Name

Haven Insurance

Legal name

Haven Insurance Company Ltd

Website

https://haven.gi

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Haven Insurance Company Ltd is a Gibraltar-based specialist non-standard motor and home insurer serving UK customers through broker networks and digital platforms, operating as part of the Acorn Group with over 500,000 policyholders.

Ownership category

akta.pro rank

Product category

Specialty (Non-Standard) Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Other Direct Insurance (except Life, Health, and Medical) Carriers (524128), Insurance Carriers (5241)

SIC

Fire, Marine & Casualty Insurance (6331), Insurance Carriers, Nec (6399)

akta.pro primary industry

Non-Standard / High-Risk Personal Auto Insurance (FSAJAAAD)

akta.pro secondary industry

Motor Vehicle Liability Insurance (FSAJAMAC)

Keywords

• Non-standard motor insurance
• Specialist home insurance
• Commercial vehicle insurance
• Telematics car insurance
• Taxi fleet insurance

Headquarters

HQ city

Gibraltar

HQ country

Gibraltar

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Motor Insurance Premiums: Haven generates revenue through annual and short-term motor insurance policies covering private cars, commercial vehicles, taxis, motor trade, and motor fleet. They offer both standard annual policies and temporary/short-term coverage options.
2. Home Insurance Premiums: Annual home insurance policies covering occupied and unoccupied properties, holiday homes, landlord rental properties, with coverage for buildings and/or contents. Also participates in the Flood Re scheme.
3. Add-on Products: Supplementary products including Guaranteed Taxi Hire (replacement vehicle coverage) and Breakdown cover (UK and European) available as add-ons to motor policies.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

Haven Insurance underwrites and distributes non-standard motor and home insurance products for the UK market, including Private Car, Commercial Vehicle, Taxi, Motor Trade and Motor Fleet insurance, plus standard and non-standard Home Insurance. Policies are sold through broker partners, dedicated telematics platforms and wholesale underwriting arrangements and are available as annual and short-term cover with optional add-ons including Guaranteed Taxi Hire and Breakdown cover.

Product overview

Haven Insurance is a specialist non-standard insurance provider offering a portfolio of motor and household insurance products. The core offerings include Private Car, Commercial Vehicle, Taxi, Motor Trade, Motor Fleet, and Home Insurance, each with multiple variants (Plus, Short Term, Telematics options) to accommodate non-standard needs. Add-on products include Taxi Hire Cover and Breakdown Cover. Products are available throughout the UK online and via partner distribution channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Car Insurance Specialist private car insurance designed for drivers who may experience difficulty obtaining cover elsewhere, available in standard, Plus, Short Term, Telematics Plus, Mileage Telematics, and Usage-Based Telematics variants for non-standard individual motorists in the UK.
• Commercial Vehicle Insurance Specialist insurance covering a wide range of commercial vehicle types and uses for commercial operators in the UK, available in standard, Plus and Short Term variants.
• Taxi Insurance Flexible taxi insurance cover for both public and private hire use in the UK, available in standard, Plus and Short Term variants, distributed via partners including Flag Insurance Brokers (Taxi Plus).
• Motor Trade Insurance Motor trade insurance covering road risks for a wide range of motor trade requirements such as testing, moving and demonstrating vehicles in the UK.
• Motor Fleet Insurance Motor fleet insurance targeted at various UK commercial fleet risks including taxi, credit hire and courier fleets, distributed in part via wholesale partner Granite Underwriting.
• Home Insurance Annual home insurance covering occupied and unoccupied properties in the UK, including Home, Holiday Home, Unoccupied Home and Landlord Rental Property variants, with participation in the Flood Re scheme for flood-risk households.
• Guaranteed Taxi Hire Cover Add-on insurance policy providing a guaranteed replacement hire vehicle, available as a supplementary product to Haven's motor policies.
• Breakdown Cover Add-on breakdown cover available as national (UK) or Europe-wide cover, supplementing private car, commercial vehicle or taxi insurance policies.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core and minor.

• Acorn Insurance & Financial Services LtdcoreChannel Partner/ Reseller/ DistributorPrimary broker partner and part of the Acorn Group. Acorn sells Haven insurance products directly to consumers and processes claims through Acorn Claims. Haven is a proud member of the Acorn Group.
• CarrotminorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven non-standard motor insurance products.
• MotorcademinorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven insurance products.
• Flag Insurance BrokersminorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven insurance products including Taxi Plus policies.
• RapidminorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven insurance products.
• Street CoverminorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven 30-day motor insurance products.
• BrieflyminorChannel Partner/ Reseller/ DistributorInsurance broker partner selling Haven insurance products.
• Acorn ClaimscoreImplementation/ SI/ Consulting PartnerUK claims handling agent, trading name of Acorn Insurance and Financial Services Ltd. Handles all motor and home claims for Haven Insurance.
• Flood ReminorStrategic or Co-development PartnerGovernment and industry scheme launched April 2016 to make flood cover more affordable for high-risk households. Haven participates in the scheme for home insurance policies.
• Tempcover.comminorChannel Partner/ Reseller/ DistributorDigital platform selling Haven short-term motor insurance products including Private Car Short Term and Commercial Vehicle Short Term.
• My PolicyminorChannel Partner/ Reseller/ DistributorDigital platform selling Haven Private Car Mileage Telematics insurance product.
• JurnyminorChannel Partner/ Reseller/ DistributorDigital platform selling Haven Usage-Based Telematics insurance product.
• Granite UnderwritingminorChannel Partner/ Reseller/ DistributorWholesale underwriting partner selling Haven products including Private Car, Commercial Vehicle, Taxi, Motor Trade, and Motor Fleet policies.
• Financial Ombudsman Service (FOS)coreOthersUK financial ombudsman service established by law with powers to settle financial complaints. Haven is a member and supporter.
• Motor Insurer's Bureau (MIB)coreOthersUK organization established in 1946 to compensate victims of negligent uninsured and untraced motorists. Haven is a member and supporter.
• Association of British Insurers (ABI)minorOthersUK insurance industry association. Haven is a member and supporter.
• Financial Services Compensation Scheme (FSCS)coreOthersUK statutory compensation scheme for customers of authorized financial services firms. Haven is a member.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Saga Insurance: UK specialty personal-lines insurer targeting the over-50s demographic; comparable in spirit as a niche specialist but with a different — and growing — target segment.

Broad incumbents

• Direct Line Group: Major UK P&C insurer across motor and home via Direct Line, Churchill, Privilege, and Darwin brands; sets the standard-market pricing benchmark that defines the residual non-standard pool Haven serves.
• AXA UK: Major UK personal-lines insurer (motor and home); provides a direct background reference and competition for standard customers that could migrate down into the non-standard band.
• Liverpool Victoria (LV=) General Insurance: Significant UK P&C insurer with material motor and home books; relevant incumbent for cross-comparison of pricing, channel mix, and capital deployment in personal lines.

Direct peers

• Budget Insurance: UK non-standard motor and home insurer targeting drivers who struggle to obtain standard cover; close peer for product range and underwriting philosophy.
• Markerstudy: UK insurance consolidator that has rolled up multiple non-standard motor books (Diamond, ZenAuto, Swinton); direct competitive overlap with Haven in sub-standard auto and consolidator economics.
• Adrian Flux Insurance Group: Long-standing UK specialist broker/insurer focused on non-standard and high-risk customers (motor trade, classic/modified, household) since the 1970s; mirrors Haven's specialist niche positioning.
• Tempcover: UK short-term/temporary motor insurance platform covering days-to-weeks; competes head-on with Haven's Subscription Motor and Street Cover products via Tempcover.com itself.
• Sky Insurance: Specialist UK broker focused on modified, imported, classic and higher-risk motor risks; direct peer for the non-standard/mid-standard special-case book.
• 1st Central: UK non-standard motor insurer writing similar specialty segments to Haven; directly comparable book mix and target customer for the same residual risk pool.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven Insurance