Cristallin
- Company typePrivate
- Founded1992
- HeadquartersSainte-savine, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Cristallin firmographics
Firmographics- Name
- Cristallin
- Legal name
- Cristallin SARL
- Website
- https://cristallin.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Cristallin industry classification
Industry- Product category
- Optical Retail Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)
- akta.pro secondary industries
- CRM Implementation & Customization Services (BPAEAGAC), Managed File Transfer (MFT) & B2B/EDI Integration (HDAEACAG)
Keywords
Where Cristallin is headquartered
LocationHeadquarters
- HQ city
- Sainte-savine
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Cristallin business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain
Revenue model
- Software Subscriptions: Monthly all-inclusive subscription plans (abonnements mensuels tout compris) with modular pricing based on optician needs. Basic features offered free.
- Hardware Sales: Sale of equipment including computers, Vitale card readers, and printers adapted to optician needs.
- Professional Services: Installation and training services for opticians deploying the software.
- E-commerce (Online Shop): Online boutique (boutique-reflex.com) selling hardware and accessories.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free basic tier with core functionality |
| Subscription | Monthly | All-inclusive monthly subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Cristallin product offering
Product offeringCore offering
Cristallin distributes MyEasyOptic, a hosted (cloud-based) management software for opticians offering free core functionality with modular paid upgrades and monthly all-inclusive subscriptions. The software centralises multi-store operations, inventory management, third-party billing (tiers payant), and is compatible with SESAM-Vitale and SCOR for electronic health insurance invoicing and teletransmission, with data hosted on HDS-certified infrastructure. The company also sells hardware (computers, Vitale card readers, printers), installation and training services, and an e-commerce boutique for accessories.
Product overview
Cristallin is a software distributor for opticians, operating as part of the Reflex Group which consolidates €4.1 million in annual revenue with 53 employees serving over 4,000 clients. The company distributes MyEasyOptic, a hosted cloud-based management solution that offers free basic functionality with modular paid upgrades, alongside monthly all-inclusive subscription plans. The product portfolio includes multi-store management capabilities with centralized data, inventory management, and SESAM-Vitale/SCOR teletransmission for health insurance claims. The Reflex Group also offers Winoptics² as a downloadable alternative through its Winoptics subsidiary, providing different economic models to address diverse customer needs. Additional offerings include REFLEXconnect remote maintenance software, hardware (computers, card readers, printers), and installation/training services. Data is hosted by an HDS-certified provider.
Differentiator
Problem solved
Functional benefit
Brands
- MyEasyOptic: A hosted (cloud-based) management software solution for opticians, compatible with SESAM-Vitale and SCOR, offering features for multi-store management, stock management, and third-party billing.
- Irris
Products and services
- MyEasyOptic Hosted (cloud-based) management software for opticians, offered with a free basic tier and modular paid add-ons, supporting multi-store data centralisation, inventory management, third-party billing (tiers payant), SESAM-Vitale and SCOR teletransmission, and custom statistics. Distributed to French optical retailers via direct sales.
- Hardware and Accessories (Boutique en ligne) Range of equipment (computers, Vitale card readers, printers) and accessories adapted to optician needs, sold via the boutique-reflex.com and boutique.cristallin.com e-commerce shops. Targeted at French optical stores deploying or operating MyEasyOptic.
- Installation and Training Services Professional services for opticians deploying MyEasyOptic, including on-site or remote installation and training tailored to each optician's needs. Priced separately from software subscriptions.
- REFLEXconnect Remote Maintenance Remote-maintenance software that allows Cristallin's technicians to connect to client workstations for technical support, troubleshooting, and software updates, included as part of the service offering.
Quantifiable outcome
- Over 2,000 points of sale equipped with the solution
- +1 more outcomes
Companies that use Cristallin
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Cristallin technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature6 records
Cristallin partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- REFLEX HoldingcoreParent company of Cristallin. REFLEX Holding consolidates revenue of 4,100,000 euros and includes subsidiaries Cristallin (hosted software), Winoptics (download software), and MyEasySoft. Group serves 4,000+ optical clients with 53 employees.
- GIE Area SantéminorCristallin is a member of GIE Area Santé, a healthcare IT association in France.
- SESAM-Vitale / CNDAMyEasyOptic software is compatible with SESAM-Vitale and SCOR systems for electronic health insurance invoicing and teletransmission to French health insurance providers.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Cristallin competitors and assessment
Company assessmentEmerging players
- Doctolib: France's leading healthcare SaaS platform, primarily for appointment booking and patient management, expanding into broader practice management. Adjacent vertical SaaS in French healthcare with potential to extend into optical retail workflows over time.
Broad incumbents
- Cegedim: French healthcare IT incumbent serving physicians, pharmacies, and payers with software, data, and services. Comparable as a French healthcare software operator with overlapping customer base, though not specialized in optical retail.
- VSP Global: US-based optical insurance and eyecare services company that owns Eyefinity. Represents both a strategic incumbent in optical practice software (via subsidiary) and a major ecosystem participant as an insurance/payer.
- EssilorLuxottica: Global optical industry giant spanning lens manufacturing, frames, and retail (e.g., LensCrafters, Krys). A downstream customer and ecosystem participant whose retail banners are addressable software buyers, and whose scale dwarfs vertical software vendors.
Direct peers
- Ocuco: Ireland-headquartered vendor of optical retail practice management software serving independent opticians and chains across Europe and North America. Closest international vertical SaaS comparable for Cristallin's MyEasyOptic offering.
- Eyefinity: US-based optical practice management and EHR software vendor, owned by VSP Global. Directly comparable as a vertical SaaS for opticians with integrated billing, claims, and patient management — competing in the same product category as MyEasyOptic.
- OfficeMate: US optical practice management and EHR software acquired by HOYA, serving independent optometrists and optical retailers. Comparable vertical SaaS with similar POS, inventory, and patient workflow functionality.
- Winoptics²: Sister company within REFLEX Group (alongside Cristallin) distributing Winoptics², an on-premise/downloadable management software for opticians. Same vertical, same customer base, different delivery model — making it the closest direct comparable in the French optical SaaS market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Cristallin social profiles
Digital presenceCristallin compliance and trust
Trust signalCompliance2 records
Cristallin financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cristallin leadership team
Management profileNumber of profiles
Profiles3 records
Cristallin funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cristallin M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cristallin
What does Cristallin do?
Cristallin distributes MyEasyOptic, a hosted (cloud-based) management software for opticians offering free core functionality with modular paid upgrades and monthly all-inclusive subscriptions. The software centralises multi-store operations, inventory management, third-party billing (tiers payant), and is compatible with SESAM-Vitale and SCOR for electronic health insurance invoicing and teletransmission, with data hosted on HDS-certified infrastructure. The company also sells hardware (computers, Vitale card readers, printers), installation and training services, and an e-commerce boutique for accessories.
Is Cristallin a public or private company?
Cristallin is a private company. It is classified as corporate owned and is currently operating.
When was Cristallin founded?
Cristallin was founded in 1992. It employs 11 to 50 people.
Where is Cristallin based?
Cristallin is headquartered in Sainte-savine, France, in the Europe region.
How does Cristallin make money?
Four revenue lines are on record. Software Subscriptions are the primary driver. The others are hardware Sales, professional Services and E-commerce (Online Shop).
Who are Cristallin's main competitors?
Doctolib is listed as an emerging player. Broad incumbents are Cegedim, VSP Global and EssilorLuxottica. Direct peers are Ocuco, Eyefinity, OfficeMate and Winoptics².
Does Cristallin have an API?
No public API is recorded for Cristallin.
What industry is Cristallin in?
Cristallin's product category is Optical Retail Management Software. Its primary akta.pro industry code is HLACAEAO, Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach), with a secondary code of BPAEAGAC, CRM Implementation & Customization Services. Its NAICS code is 5132 and its SIC code is 7372.