What Al Thiqa Pharmacy does

Al Thiqa Pharmacy is a privately held, UAE-based retail pharmacy operator headquartered in Abu Dhabi, officially established on February 1, 2016 through ratification of the UAE Health Authority. It operates two 24-hour, 365-day physical pharmacy locations in Abu Dhabi (Al Muroor and Hamdan) and serves individual consumers — patients needing prescription fulfillment, families purchasing infant care and milk formulas, and consumers buying skincare, fragrance, sexual wellness, and therapeutic footwear products.

The company's product offering spans 299+ SKUs across 16 categories including medicines, baby products, beauty care, cologne, deodorants, first aid, food health, massage oils, milk formulas, sexual wellness, skin care, sports first aid, and supplements. The catalog is delivered through a WooCommerce-powered e-commerce storefront (althiqaph.ae) with home delivery, alongside in-store pickup, free mail delivery, and clinic delivery. Core technical infrastructure is conventional off-the-shelf retail technology (WordPress/WooCommerce) with no proprietary platform components disclosed.

Revenue is generated on a direct-to-consumer unit-pricing model across both physical and online channels, with prescription billing potentially flowing through UAE insurance plans (DHA/HAAD formularies). Differentiated service layers include 24/7 pharmacist telephone availability, refill reminders, insurance navigation, prior authorization support, and clinical pharmacist education. The company is led by founder and CEO Mohammed Abuelkhair and a small staff of named pharmacists, with reported scale of 51-100 employees and approximately 15,927 customers served to date.

Name

Al Thiqa Pharmacy

Legal name

Al Thiqa Pharmacy

Website

https://althiqaph.ae

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Al Thiqa Pharmacy is a privately held Abu Dhabi-based retail pharmacy operating two 24/7 locations and an e-commerce storefront, dispensing medicines, infant formulas, skincare, fragrances, and therapeutic footwear to individual consumers across the UAE.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy-Led Health & Wellness Discount Retail (CRAEAHAD)

akta.pro secondary industries

Health & Pharmacy Omnichannel (CRAFAEAK), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Retail pharmacy services
• Pharmaceutical products
• Consumer health products
• Online pharmacy
• Baby care products

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Others, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Retail Pharmacy Sales: Revenue generated from in-store sales of pharmaceutical products, consumer health products, medicines, baby products, beauty care items, and other health-related merchandise at their physical pharmacy locations.
2. E-commerce Product Sales: Online retail sales through their WooCommerce-powered website offering 299+ products across categories including medicines, milk formulas, beauty care, cologne, and supplements with home delivery options.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Al Thiqa Pharmacy sells pharmaceutical products (prescription and over-the-counter medicines), consumer health products, baby care items, milk formulas, skincare, fragrances, deodorants, sexual wellness products, supplements, and therapeutic footwear through two 24-hour physical retail locations in Abu Dhabi and an e-commerce website. The pharmacy provides complementary clinical services including prescription delivery, refill reminders, insurance navigation, prior authorization assistance, and 24/7 pharmacist telephone support.

Product overview

Al Thiqa Pharmacy operates as a UAE-based pharmaceutical and consumer health products retailer offering an e-commerce platform alongside physical pharmacy services. The company provides access to pharmacists 24 hours a day and offers prescription delivery, refill reminders, clinical support, insurance navigation, and online shopping. The product portfolio encompasses medicines, skin care products (including BENZAC AC line and BEPANTHEN PLUS), milk formulas (APTAMIL line), colognes/fragrances, deodorants, sexual wellness products, and therapeutic footwear. The pharmacy stocks 299 products across 16 categories including Antibiotic Drugs, Baby Products, Beauty Care, Cologne, Deodorants, First Aid Kit, Food Healthy, Massage Oils, Medicines, Milk Formula, Sexual Wellness, Skin Care, Sports First Aid, and Supplements.

Differentiator

Problem solved

Functional benefit

Products and services

• Medicines (prescription and over-the-counter)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Pharmaceutical Business PartnerscoreChannel Partner/ Reseller/ DistributorPartners engaged in pharmaceutical distribution and supply chain across UAE, supporting the pharmacy's ability to provide a wide range of healthcare products. These partnerships enable exclusive representation and global supply of quality pharmaceutical ingredients.
• Medical Industry PartnerscoreStrategic or Co-development PartnerPartnerships with medical industry stakeholders to advance treatments, change markets, and enhance patient outcomes. Servicing a large base of the most reputable and established medical companies in UAE.
• Healthcare Conference PartnersminorGTM or Marketing PartnerEngagement with healthcare conferences across UAE to meet customer requirements and expand market presence. Part of their customer outreach and industry networking strategy.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BinSina Pharmacy: Long-established UAE community pharmacy chain under Al Ain Pharmacy group. Directly comparable as a multi-store pharmacy operator with prescription dispensing, insurance billing, and consumer health SKUs in the same Abu Dhabi/Dubai footprint.
• HealthHub Pharmacy: UAE community pharmacy brand by Fakeeh University Hospital, expanding multi-store presence across Dubai and Abu Dhabi. Comparable as a clinical-adjacent pharmacy offering prescription delivery and integrated insurance navigation similar to Al Thiqa's value proposition.
• Life Pharmacy: Major UAE community pharmacy chain with hundreds of stores and a strong e-commerce platform. Comparable as a multi-format pharmacy retailer with prescription delivery and consumer health assortment in the same UAE market.
• Aster Pharmacy: One of the largest retail pharmacy chains in the UAE with omni-channel presence. Directly comparable as a multi-location community pharmacy serving UAE consumers with both prescription and consumer health products.

Emerging players

• 800 Pharmacy: Online-first UAE pharmacy that emphasizes rapid prescription and OTC delivery across Dubai and Abu Dhabi. Comparable as a digital-forward pharmacy targeting similar consumer health and prescription-delivery use cases.
• MediMate (by Zofeur): UAE-based on-demand pharmacy delivery aggregator that handles Rx and OTC delivery via mobile ordering. Comparable as an emerging player competing for the same prescription delivery and consumer health shoppers in the UAE.

Broad incumbents

• Boots UAE: Global pharmacy and health retailer with UAE presence (operated via local partner). Comparable as a broader incumbent offering similar prescription, beauty, and wellness assortment with greater scale and brand recognition.

Regional players

• Al Nahdi Pharmacy: Largest pharmacy chain in Saudi Arabia with growing GCC presence. Comparable as a regional pharmacy retailer pursuing omnichannel prescription and consumer health distribution, though operating primarily in KSA rather than UAE.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Al Thiqa Pharmacy