Perfect System

What Perfect System does

Perfect System, s.r.o. is a privately held Czech family-owned software company founded in 1996 that develops and operates the Colosseum ticketing and reservation platform for cultural and sports organizations. The company is headquartered in Prague (Radlická 3301/68, Praha 5) and serves 600+ organizer clients across the Czech Republic and Slovakia, including Národní divadlo, Slovenské národné divadlo, Národní muzeum, FC Viktoria Plzeň, Pražské jaro, Cinestar, Febiofest, CPH:DOX, and Správa Jeskyní. Its customers span theaters, opera and ballet houses, museums and galleries, castles and chateaus, cinemas, festivals, concert halls, stadiums, and municipal cultural portals.

The Colosseum product is a comprehensive reservation and ticket sales platform delivered as cloud-hosted software with companion mobile and hardware components. The stack includes WebSale 2.0 (responsive online ticketing with QR codes and one-step checkout), Web Client (management application), a modernized POS system with real-time dashboards, the Colosseum Scanner mobile app (offline festival mode and online reader mode across Android, Windows, and iOS), and add-on modules for subscriptions, loyalty programs, packages, CRM, and Skip-the-Line QR access. Hardware supply (turnstiles, self-service kiosks, mobile cash registers, payment terminals, printers, barcode/QR readers) is bundled with the software. The platform is ISO 9001:2015 certified, GDPR- and Czech EET-compliant, and hosted in a TIER IV Central European data center (ServerPark) with ISO 27001-grade controls.

Commercially, Perfect System operates a multi-stream model: software licensing (one-time purchase, monthly subscription, or cloud rental) with no commission on ticket sales, hardware sales, paid extended technical support, marketing services (SmartEmailing and Ecomail integrations, campaigns, banner/video advertising), ticket printing, and a marketplace-style commission stream from the Colosseum Ticket resale network (120+ sales points, 2.6M annual portal visitors in 2025). Go-to-market is sales-led with a regional direct sales team (business managers and assistants, plus a dedicated Slovakian manager), supplemented by an event-driven motion (annual conferences in Prague and Bratislava, autumn workshops), a partner/reseller channel through the Colosseum Ticket network, and self-serve online sales via WebSale. In 2024 the company launched a new generation of Colosseum alongside a CRM module and extended the Colosseum Ticket network into Slovakia via ColosseumTicket.sk, continuing a multi-year product and geographic expansion built on top of the 2019 acquisition of SoftPro (Pegas).

Name

Perfect System

Legal name

Perfect System, s.r.o.

Website

https://colosseum.eu

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Perfect System is a Czech family-owned software company providing the Colosseum ticketing and reservation platform to 600+ cultural and sports organizers across Czech Republic and Slovakia through SaaS, hardware, and a shared ticket resale network.

Ownership category

akta.pro rank

Product category

Ticketing Software

NAICS

All Other Travel Arrangement and Reservation Services (561599), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Attractions & Experiences Reservations (Museums, Tours, Theme Parks) (HSACALAE)

akta.pro secondary industries

Tour/Activities/Attractions Reservation Systems (THALADAG), Destination & Venue Reservation Systems (DMO/MICE) (THALADAI), Conference & Trade Show Registration Platforms (THAHAFAB)

Keywords

• Ticketing software
• Reservation systems
• Cultural ticketing
• Sports ticketing
• Venue management software

Headquarters

HQ city

Radlice

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing/Rental: Colosseum system offered as one-time purchase, monthly rental, or cloud subscription. No commission on ticket sales.
2. Hardware Sales: Sale of hardware including turnstiles, self-service kiosks, POS terminals, mobile cash registers, barcode/QR readers, printers, payment terminals.
3. Technical Support Services: Standard support (free) and Extended support (paid) with extended operating hours and dedicated account manager.
4. Marketing Services: Additional marketing modules including email campaigns, banner advertising, video ads, and promotional campaigns for event organizers.
5. Ticket Network (Colosseum Ticket): Resale network providing shared database, marketing channels, and customer support for event organizers. Revenue through service fees and commissions on network sales.
6. Ticket Printing: Custom design and production of printed tickets and electronic tickets in customer branding.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Perfect System develops and supplies the Colosseum reservation and ticketing software platform used by cultural institutions (theaters, museums, galleries, zoos) and sports organizations across the Czech Republic and Slovakia. The offering combines the Colosseum software suite (Web Client, WebSale, POS, Colosseum Scanner, self-service kiosks) with supporting hardware, the Colosseum Ticket online sales network, and supplementary services such as technical support, ticket production, presale services, marketing, and hardware supply.

Product overview

Perfect System operates as a unified ticketing ecosystem centered on the Colosseum reservation software platform with modular add-on components. The core Colosseum system provides comprehensive ticket sales, subscription management, CRM, and marketing tools for theaters, museums, festivals, and stadiums. The product portfolio includes WebSale (online sales app), Web Client (management application), POS (point-of-sale system), and Colosseum Scanner (mobile verification app). Add-on modules extend functionality with subscription management, loyalty programs, CRM, packages, Skip the Line QR features, and hardware integrations. Complementary services include hardware supply, technical support, marketing, presale network (Colosseum Ticket), and ticket production. The company also offers specialized self-service kiosks and mobile point-of-sale devices, and operates the sales portal brand Colosseum Ticket (now expanded to Slovakia as ColosseumTicket.sk) and marketing services brand Colosseum Agency.

Differentiator

Problem solved

Functional benefit

Brands

• Colosseum Ticket: Sales network for ticket pre-sales operated by Perfect System
• Colosseum Agency
• Colosseum Scanner
• WebSale
• Web Client
• POS

Products and services

• Colosseum Reservation System Core reservation and ticketing software platform for cultural venues and sports organizations, supporting ticket sales, seat allocation, season ticket and subscription management, customer relationship management, and integration with the Colosseum Ticket sales network.
• Colosseum Ticket Sales Network Online sales network connecting all venues using the Colosseum reservation system, enabling public customers to easily and comfortably purchase tickets, reservations, and other products from any provider on the network.
• POS Terminals Point-of-sale terminals for in-person ticket sales at venue box offices, available in standard, mobile, and all-in-one configurations.
• Self-Service Kiosk Self-service kiosk enabling unattended ticket purchasing and printing at venues.
• Colosseum Scanner Mobile scanning application for ticket validation at venue entrances, used by cultural and sports venues to admit ticket holders.
• Hardware Supply Supply of ticketing-related hardware (terminals, printers, scanners) to venues using the Colosseum system.
• Presale Service Presale ticketing service for cultural and sports events, including operation of physical ticket sales points in Hradec Králové and Prague.
• Ticket Production Custom ticket printing and production service, including security features, delivered through production facilities in Hradec Králové and Prague.
• Marketing Services Marketing services supporting venue ticket sales and audience development for cultural and sports customers.
• Technical Support Technical support and maintenance services for Colosseum software users, with free standard support included and a paid extended support tier available.

Quantifiable outcome

• Up to 30% higher year-over-year revenue for organizers in Colosseum Ticket network
• +3 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core, major and minor.

• SmartEmailingcoreTechnology or Integration · 1 January 2021Integration of SmartEmailing email marketing platform with Colosseum ticketing system. Creates data bridge for customer purchase data synchronization. Enables segmentation, personalization, and automated email campaigns based on ticket purchase history.
• SymbiocoreStrategic or Co-development Partner · 1 January 2020Web design agency partnership for redesign of Colosseum Ticket and other ticket portal websites. Created new branding and web presence including ColosseumTicket.cz redesign.
• SoftPro (Pegas)majorStrategic or Co-development Partner · 1 January 2019Acquisition of SoftPro, creator of Pegas reservation software. All operations unified under Perfect System brand. Customers offered comfortable transition to Colosseum system.
• PixelfieldminorImplementation/ SI/ Consulting Partner · 1 January 2018Mobile app development partnership for Cinestar application. Co-developed mobile ticket purchasing app for multiplex cinemas.
• ServerParkcoreOthers · 1 January 2017Data center hosting partnership. Colosseum hosting servers relocated to ServerPark - most modern and secure data center in Central Europe. Guarantees include 3x independent fiber optic connectivity, NIX.CZ peering, DDoS protection, TIER IV certification.

Scale indicators11 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Ticketmaster: Global live event ticketing giant owned by Live Nation. Overlaps with Perfect System on event ticketing and resale/distribution networks but focuses primarily on concerts and sports rather than cultural venue SaaS.
• CTS Eventim: Europe's largest ticketing company covering concerts, sports, theater and cultural events across dozens of countries. Overlaps with Perfect System on theater and cultural venue ticketing but operates at vastly larger scale and geographic breadth.
• Eventbrite: Global self-serve ticketing platform for events of all sizes. Adjacent competitor on online ticketing and event registration, though generally lighter on integrated hardware and cultural venue subscription management.
• See Tickets: European ticketing provider operating across festivals, music, sports and cultural events. Comparable on multi-vertical ticketing distribution and white-label offerings for organizers.

Direct peers

• Ventrata: Czech-based online booking and reservation platform for tours, attractions and activities. Closest functional peer: also serves museums, tour operators and cultural venues in Central Europe with cloud-based ticketing software.
• AudienceView: North American provider of ticketing, CRM and commerce software for performing arts venues, sports teams and attractions. Comparable offering for cultural and sports organizers with subscription, marketing and CRM modules.
• Vivaticket: Italian-headquartered ticketing and access-control platform focused on theaters, museums, sports venues and cultural institutions across Europe. Comparable vertical SaaS play for cultural venues with integrated hardware.
• Tessitura Network: Nonprofit-owned CRM and ticketing platform built for arts and cultural organizations. Closely comparable on subscription management, CRM and integrated ticketing for theaters, museums and cultural venues.
• Skidata: Austrian provider of access control, ticketing and visitor management solutions for ski resorts, stadiums, attractions and cultural venues. Comparable on hardware (turnstiles, POS) plus software integration for venue access.

Regional players

• Tix: Norwegian ticketing provider for concerts, festivals, sports and cultural events. Comparable SaaS ticketing model for venues and organizers but geographically focused on the Nordic market rather than Central Europe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/colosseum.eu
• LinkedIncz.linkedin.com/company/perfect-system-s-r-o-colosseum-ticket

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perfect System