Burgess Pest Management

What Burgess Pest Management does

Family-owned Burgess Pest Management was founded in 1929 in Brockton, Massachusetts and is headquartered at 177 S. Main St., West Bridgewater, MA. The company delivers residential and commercial pest management across Massachusetts, Rhode Island, and the broader New England region, with service coverage spanning Boston, the South Shore, North Shore, Metro West, Worcester County, Cape Cod, Nantucket, and Rhode Island. Service scope includes ant, tick and mosquito, rodent, bee, wasp, wildlife, termite, and bed bug control, plus insulation cleanouts, TAP insulation installation, disinfectant services, and sanitation services such as trash chute and elevator pit cleaning.

The company's technical platform is built around Integrated Pest Management (IPM), an environmentally sensitive methodology emphasizing monitoring, prevention, and targeted treatment rather than blanket chemical application. Burgess is an authorized provider of the Sentricon Termite Colony Elimination System (Dow AgroSciences) and employs professional-grade equipment such as 200-gallon hydraulic sprayers for tick and mosquito barrier treatments. It holds NPMA QualityPro certification, the industry's highest operational distinction. Its primary commercial product line is the tiered Pad Protection Plan subscription family (P10, P10+MT, P20, P30) covering 10 to 30 common pests on annual billing, supplemented by a seasonal monthly tick and mosquito standalone plan and customized commercial service agreements for food manufacturing, warehousing, healthcare, and hospitality customers.

Revenue mechanics combine recurring subscription income from Pad Protection Plans with one-time and project-based fees for standalone treatments, insulation work, and commercial pest management contracts. Go-to-market is direct-to-consumer, with intake via phone (1-800-698-BUGS, 508-587-4309) and website requests for free inspections, supported by 98.5 The Sports Hub radio sponsorship, content marketing, and customer testimonials. Service delivery is field-based, with technicians performing on-site inspections and treatments across New England, including a dedicated Nantucket operation.

Name

Burgess Pest Management

Legal name

Burgess Pest Management

Website

https://burgesspest.com

Company type

Private

Founded year

1929

Operating status

Operating

Headcount range

11–50 employees

Short description

Family-owned pest management company founded in 1929, delivering residential and commercial pest control including termite, tick/mosquito, rodent, and bed bug treatment across New England via subscription Pad Protection Plans and customized commercial service agreements.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)

akta.pro primary industry

Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH)

akta.pro secondary industries

Commercial General Pest Control (Non-Specialty) (HSAMAAAL), Residential Pest Control (IMAIAHAC), Sanitation, Habitat Modification & Prevention Consulting (HSAMAFAJ)

Keywords

• Residential pest control
• Commercial pest management
• Termite control services
• Integrated pest management
• Tick mosquito control

Headquarters

HQ city

West Bridgewater

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Others

Revenue model

1. Pad Protection Plans (Recurring Subscriptions): Tiered annual subscription plans providing proactive year-round pest coverage with scheduled treatments. Plans range from P10 (10 pests) to P30 (30 pests), with add-ons for tick/mosquito coverage.
2. Standalone Pest Control Services: One-time or per-visit services for specific pest issues including termite control, bed bug heat treatments, rodent exclusion, wildlife control, insulation cleanouts, and disinfection services.
3. Commercial Pest Management Services: Customized service programs for commercial facilities including food manufacturing, warehousing, healthcare, and hospitality. Services include integrated pest management, sanitation, and compliance documentation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Burgess Pest Management provides professional pest control services to homes and businesses across Massachusetts and Rhode Island. Offerings center on subscription-based Pad Protection Plans with multiple coverage tiers plus one-time and specialty services for ants, rodents, termites (via the Sentricon system), bed bugs, ticks and mosquitoes, bees, wasps, and nuisance wildlife. The company also delivers adjacent services including insulation cleanouts, TAP pest-control insulation installation, and sanitation/disinfectant treatments.

Product overview

Burgess Pest Management offers a suite of pest control products and services centered around its Pad Protection Plans (P10, P10+MT, P20, P30) which provide tiered coverage for 10 to 30 common pests. The company's core offerings include ant control, tick & mosquito control, rodent control, bee control, wildlife control, termite control using the Sentricon System, and bed bug heat treatments. Additional services include insulation cleanouts, TAP insulation, disinfectant services, and sanitation services. Commercial services cover food services, warehousing & distribution, and healthcare facilities. The company employs Integrated Pest Management (IPM) principles and is QualityPro certified.

Differentiator

Problem solved

Functional benefit

Products and services

• Pad Protection Plans
• Ant Control

Quantifiable outcome

• Coverage from 10 to 30 common pests depending on plan tier
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Dow AgroSciences (Sentricon System)coreTechnology or IntegrationBurgess Pest Management is one of the elite companies authorized to use the Sentricon Termite Colony Elimination System for termite elimination. The Sentricon system eliminates entire termite colonies without harsh chemicals and is the only termite product ever to receive the Presidential Green Chemistry Challenge Award. It has been used to protect iconic landmarks such as the White House and Statue of Liberty.
• 98.5 The Sports Hub (Boston)minorGTM or Marketing PartnerBurgess Pest Management is the Official Pest Management of 98.5 The Sports Hub's Michael Felger, providing brand sponsorship and marketing partnership with the Boston sports radio station.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Arrow Exterminators: Regional pest control provider across the Southeast and Mid-Atlantic offering residential and commercial pest, termite, and wildlife services. Comparable multi-segment service mix.
• Ehrlich Pest Control: East Coast regional pest control provider (now part of Rentokil) serving residential and commercial customers. Comparable service mix and regional operating model to Burgess.
• Terminix: Major national pest and termite control provider offering residential and commercial services, including termite colony elimination systems. Closest direct competitor to Burgess in service mix and target customers.
• Western Pest Services: Regional pest control provider serving the Mid-Atlantic and Northeast US with integrated pest management programs for homes and businesses. Comparable regional pest control operating model.
• Big Blue Bug Solutions: Rhode Island-based pest control provider serving southern New England with residential and commercial services including termite and wildlife control. Closest geographic peer to Burgess.
• Orkin: Largest US pest control operator offering residential and commercial pest management with a national footprint and recurring service plans. Directly comparable to Burgess across offerings, customer segments, and recurring subscription model.
• Colonial Pest Control: Long-standing New England pest control company offering residential and commercial pest management with recurring service plans. Most direct regional peer to Burgess.

Broad incumbents

• Rentokil Initial: Global pest control leader that acquired Terminix and operates a broad portfolio of hygiene and pest services. Comparable end-market exposure to Burgess but at vastly larger scale and global geographic reach.
• TruGreen: Largest US lawn care company that has expanded into adjacent outdoor services. Overlaps with Burgess in outdoor residential services and broad-incumbent positioning in property care.
• Rollins, Inc. Public parent company of Orkin and other pest control brands; trades as a publicly listed pest control consolidator. Relevant as the broad-incumbent public-market comparable for valuing Burgess.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BurgessPest1
• Facebookfacebook.com/BurgessPest

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Burgess Pest Management