Skye Cloud

What Skye Cloud does

Arc Systems, operating as Arc UK Systems Ltd, is a UK-based managed IT service provider delivering a portfolio of nine technology service lines to over 1,000 clients nationwide. Core offerings include managed IT support, cloud and hybrid infrastructure, cybersecurity, application services built on Microsoft SharePoint and Power Platform, a Data & AI line integrating Microsoft Purview, Microsoft 365, and CoPilot AI, data protection, networking and communications, infrastructure, and strategic consultancy. The technology stack is anchored in the Microsoft ecosystem (Azure, 365, SharePoint, Power Platform, Purview, CoPilot AI) and supplemented by Dell Technologies hardware, Veeam for backup and recovery, Sophos for cybersecurity, and Mimecast for email security. The company operates a primary data centre in Basildon, UK.

The business runs on a subscription-based managed services model with recurring revenue from ongoing IT support contracts. Go-to-market is sales-led and direct: prospective customers are routed through 'Get in touch' calls-to-action and receive personalised quotes (pricing is not publicly disclosed), while existing clients access service through a dedicated customer portal with TeamViewer-enabled remote support. Customer segmentation is vertical-led, with dedicated sector pages for healthcare, charity and not-for-profit, financial services, law firms, and manufacturing, alongside size-tier targeting of SMEs (primary) and enterprise clients. Marketing channels include the company website and blog, LinkedIn, Twitter, and Facebook, with case studies and a motorsport sponsorship for brand visibility.

Notable named customers include Lamex Food Group (food and beverage / manufacturing) and East Berkshire Primary Care (NHS-aligned healthcare). Arc Systems holds ISO 9001 and ISO 27001 certifications from BSI, is a certified Microsoft partner with Azure infrastructure and Modern Work specialisations, holds Mimecast MSP Elite status, and is an Acronis #TeamUp partner. The company is privately held as Arc UK Systems Ltd, led by CEO and founder Paul Swords; revenue, ownership structure, and headcount (broadly 11-50 employees per firmographics) are not publicly disclosed. (Note: input firmographics labels the subject as 'Skye Cloud' with a separate website, while the substantive source material describes Arc Systems; this analysis is grounded in the latter per first-party precedence.)

Name

Skye Cloud

Legal name

Arc UK Systems Ltd

Website

https://skye-cloud.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Arc Systems (Arc UK Systems Ltd) is a UK-based managed IT service provider delivering managed IT support, cloud, cybersecurity, and data protection to 1,000+ SME and enterprise clients nationwide via a Microsoft-centric technology stack and a sales-led, recurring-revenue model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Cloud Strategy, Assessment & Roadmap (BPAEACAA), Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

Keywords

• Managed IT services
• Cloud hosting solutions
• Cybersecurity services
• IT infrastructure management
• Microsoft cloud solutions

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT support services providing hands-on, personalised support and tailored solutions. The primary revenue driver, positioned as the core offering alongside cloud, cybersecurity, and infrastructure services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Skye Cloud provides bespoke cloud and hosted IT solutions, functioning as a managed IT service provider offering hands-on, personalised IT support alongside cloud infrastructure, cybersecurity, data protection, application services, and consultancy. The offering is built on a Microsoft-centric technology stack (Azure, Microsoft 365, SharePoint, Power Platform, Purview, CoPilot AI) with supplementary partner technologies (Dell, Veeam, Sophos, Mimecast), serving over 1,000 clients nationwide across the United Kingdom.

Product overview

Arc Systems is an award-winning IT managed service provider offering a comprehensive portfolio of technology services. The core offering consists of Managed IT Services as the primary service line, complemented by eight specialised service areas: Cloud Solutions (for hybrid cloud infrastructure), Cybersecurity (threat protection), Application Services (Microsoft SharePoint and Power Platform), Data & AI (Microsoft Purview, 365, and CoPilot), Data Protection (backup and recovery), Networking and Communications, Infrastructure, and Consultancy Services. Together, these services form an integrated managed IT support ecosystem designed to serve SMEs, enterprises, and specific sectors including healthcare, financial services, law firms, manufacturing, and charity organisations.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Hands-on, personalised IT support and tailored solutions from industry experts, serving over 1,000 clients nationwide with adaptable technical assistance. Targets SMEs and enterprises across multiple sectors.
• Cloud Solutions Future-proof IT infrastructure with flexible cloud and hybrid solutions, providing scalable business-grade data and voice connectivity. Built on Microsoft Azure and related Microsoft cloud technologies.
• Cybersecurity Comprehensive security services designed to combat the latest cyber threats and protect business operations and reputation. Leverages Sophos and Mimecast partner technologies.
• Application Services Microsoft SharePoint and Power Platform tailored solutions for business process optimisation and efficiency improvement.
• Data & AI Data governance and AI-powered business intelligence service leveraging Microsoft Purview, Microsoft 365, and CoPilot AI insights to empower business decisions.
• Data Protection Comprehensive backup and recovery options and data protection strategies designed to minimise exposure to data loss. Leverages Veeam backup and recovery solutions.
• Networking and Communications Flexible, scalable business-grade data and voice connectivity solutions for enterprise communications infrastructure.
• Infrastructure Establishes the essential IT infrastructure foundation for business technology systems, leveraging Dell Technologies enterprise-grade hardware.
• Consultancy Services Strategic IT guidance and migration planning to meet specific business goals and technology transformation objectives.

Named customers2 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• PREMA RacingminorGTM or Marketing Partner · 1 January 2025Arc Systems' Acronis #TeamUp partnership with PREMA Racing, an Italian motorsport team competing in Formula 2 and Formula 3, provides brand visibility through racing car branding. The partnership, launched in 2025, continues into 2026 with a presence at events including Silverstone.
• Microsoft (Infrastructure/Azure)coreTechnology or IntegrationArc Systems is a certified Microsoft partner with specialisations in Azure infrastructure and Microsoft Modern Work. The company delivers solutions using Microsoft Azure cloud platform, Microsoft 365 productivity suite, and related Microsoft technologies.
• Dell TechnologiescoreTechnology or IntegrationArc Systems operates as a Dell Technologies partner, providing enterprise-grade hardware and infrastructure solutions as part of its managed IT and infrastructure services.
• VeeamcoreTechnology or IntegrationArc Systems utilises Veeam backup and recovery solutions as part of its data protection and business continuity services for customers.
• SophoscoreTechnology or IntegrationArc Systems integrates Sophos cybersecurity solutions to protect customer businesses from cyber threats as part of its comprehensive security offerings.
• MimecastcoreTechnology or IntegrationArc Systems is aMimecast MSP Elite partner, providing email security and Archiving solutions as part of its cybersecurity and data protection service portfolio.

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Direct peers

• Softcat: UK IT infrastructure provider and Microsoft partner offering managed services, cloud, security, and licensing to mid-market and enterprise customers; overlaps Arc Systems' SME-to-enterprise go-to-market.
• Bytes Technology: UK IT services and software reseller with a managed services and cloud practice serving SMEs and enterprises; comparable customer profile and Microsoft-led stack to Arc Systems.
• Phoenix Software: UK IT services and managed services provider focused on Microsoft, cloud, and security for mid-market customers; comparable Microsoft-led managed services positioning to Arc Systems.
• ANS Group: UK-based managed cloud and IT services provider delivering Microsoft Azure, Microsoft 365, security, and managed support to mid-market and enterprise customers — closely comparable product mix and Microsoft-centric positioning to Arc Systems.
• Trustmarque: UK IT managed services and cloud provider for mid-market and public-sector customers with Microsoft, security, and infrastructure offerings; directly comparable service mix and customer segments.
• Node4: UK provider of managed cloud, connectivity, and IT services with a Microsoft Azure practice; comparable mid-market focus and managed-services delivery model to Arc Systems.
• Daisy Corporate Services: UK managed IT, cloud, connectivity, and security services provider for UK businesses; serves a comparable SME and mid-market customer base with recurring managed-services contracts.
• Six Degrees Group: UK managed cloud, connectivity, and unified communications provider serving mid-market and enterprise with Microsoft-centric cloud services; comparable managed-services profile to Arc Systems.

Broad incumbents

• Capita (Technology Solutions): UK incumbent IT services and digital transformation provider with broad managed-services capabilities including cloud, security, and infrastructure; competes for similar enterprise and public-sector contracts as Arc Systems.
• Computacenter: Large UK/European IT infrastructure and managed services provider with enterprise focus; broader portfolio but overlaps Arc Systems in cloud, security, and managed-support offerings to UK enterprises.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/arcuksystems
• Facebookfacebook.com/arcuksystems
• LinkedInlinkedin.com/company/arc-uk-systems-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Skye Cloud