At Your Service Staffing

What At Your Service Staffing does

At Your Service Staffing (AYS) is a privately held, US-based hospitality staffing firm founded in 1985 and headquartered in Sayville, New York. The company supplies front-of-house food service and catering personnel — waiters, bartenders, captains, coat check attendants, baristas, and administrative support staff — to corporate dining programs, off-premise caterers, country clubs, hotels, government and political events, healthcare facilities, universities, and other institutional clients across five East Coast markets: New York City, Washington DC, Boston/Worcester, Baltimore, and Long Island.

Operations are supported by a dual-portal technology stack: a Client Portal built on Retool lets clients order staff, manage bookings, input time, rate crew, and maintain preferred and restricted staff lists, while a Staff Portal powered by Nowsta enables crew to manage schedules, shifts, and assignments. The core product is not the software itself but a labor supply built up over 30+ years, gated by a proprietary screening process and an internal client-feedback ratings system that drives repeat placement.

AYS generates revenue through transaction-fee-based staffing engagements; specific pricing is not publicly disclosed. The go-to-market combines enterprise field sales via five regional offices, a self-service Client Portal, location-specific email inquiry channels, and referral-based acquisition among named accounts including the US Senate Catering Operations, US Embassies, Harvard University, Boston College, country clubs, and hospital systems. Ownership is private with no disclosed parent or institutional investors, and senior leadership comprises founder/CEO Mark Casaburi, vice-president Jeanine Cosgrove-Albert, and director of operations Karen Cavanaugh.

Name

At Your Service Staffing

Legal name

At Your Service Staffing

Website

https://aysstaff.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

At Your Service Staffing is a privately held US hospitality staffing firm that supplies screened front-of-house food service, catering, and administrative personnel to corporate dining, government, healthcare, university, country club, and hotel clients across five East Coast markets.

Ownership category

akta.pro rank

Product category

Hospitality Staffing Services

NAICS

Food Service Contractors (722310), Food Service Contractors (72231), Caterers (722320)

SIC

Services-Employment Agencies (7361), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Event Culinary Staffing & Back-of-House Services (Chefs, Servers, Bartenders) (THAHAKAN)

akta.pro secondary industries

Food Services & Catering (On-site/Corporate Dining/Vending) (IMAIAAAE), Government, Diplomatic & Protocol Event Catering (THAHAKAG), Event Catering (Weddings, Social, Private Parties) (THAFAIAB)

Keywords

• Hospitality staffing services
• Food service staffing
• Catering event staffing
• Banquet service personnel
• Temporary hospitality staff

Headquarters

HQ city

Sayville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hospitality Staffing Services: Provides temporary and event-based food service and catering staff to clients across corporate dining, events, country clubs, hotels, government, healthcare, and university sectors. Revenue is generated through staffing fees for front-of-house personnel including waiters, bartenders, captains, coat checks, baristas, and admin support.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

At Your Service Staffing supplies temporary and event-based hospitality and food service staff—including waiters, bartenders, captains, coat checks, baristas, and admin support—to corporate dining, off-premise catering, country club, hotel, government, healthcare, university, and administrative clients. Operations span five U.S. East Coast markets (New York City, Washington DC, Boston, Baltimore, Long Island) and are enabled by a Retool-based Client Portal for online ordering and booking management and a Nowsta-based Staff Portal for worker scheduling and shift management.

Product overview

At Your Service Staffing is a hospitality staffing company with over 30 years of experience, providing food service and catering staff across five locations (New York City, Washington DC, Boston, Baltimore, and Long Island). The company operates a dual-portal ecosystem: the Client Portal (built on Retool) enables clients to order and manage staffing online, while the Staff Portal (powered by Nowsta) allows crew members to manage schedules. The core offering is staffing services spanning corporate dining, off-premise catering, country clubs, hotels, government/political events, healthcare, universities, and administrative support roles.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospitality Staffing Services Provides temporary and event-based front-of-house food service and catering personnel—waiters, bartenders, captains, coat checks, baristas, and admin support—to clients across corporate dining, off-premise catering, country clubs, hotels, government, healthcare, universities, and administrative functions. Operations span five U.S. East Coast markets (New York City, Washington DC, Boston, Baltimore, Long Island) and are supported by a Retool-based Client Portal for ordering and booking management and a Nowsta-based Staff Portal for worker scheduling.

Quantifiable outcome

• Trusted by industry leaders including US Senate, Harvard University, and Boston College
• +1 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Instawork: Mobile-first marketplace for hourly hospitality and food-service workers. While broader in scope than AYS, it increasingly overlaps on catering and event staffing demand.
• All's Well: Smaller hospitality and event staffing agency operating in select regional markets. Comparable to AYS as a sub-scale local operator that could either compete or be acquired by AYS as part of consolidation.

Broad incumbents

• Delaware North: Hospitality and food service company serving sports venues, airports, and event spaces. Overlaps with AYS in event-driven hospitality staffing and front-of-house roles.
• Centerplate: Hospitality and event catering provider for stadiums, convention centers, and large venues. Centerplate competes for AYS's government and large-event staffing engagements.
• Sodexo: International food services and facilities management company with deep university, government, and healthcare accounts. Sodexo's contract staffing and event-catering capabilities overlap with AYS's vertical mix.
• Aramark: Global contract food services and facilities provider. Aramark is a broad incumbent that supplies both staffing and full food-service management to corporate, government, healthcare, and university clients — directly competing with AYS's enterprise accounts.

Direct peers

• Hospitality Staffing Solutions (HSS): Specialty staffing firm focused on banquet servers, bartenders, and culinary staff for hotels, country clubs, and corporate events — a near-identical operating model to AYS.
• Qwick: On-demand hospitality staffing marketplace connecting vetted servers, bartenders, and cooks with shifts in real time. Qwick is the most direct competitor to AYS's front-of-house staffing model and competes for the same event and catering clients.
• Shiftgig: Hospitality-focused gig-staffing platform serving hotels, venues, and event operators. Shiftgig competes with AYS for the same hourly hospitality labor pool across major US markets.

Regional players

• Gecko Hospitality: Hospitality recruiting and staffing firm with national reach but stronger presence in restaurant management placement; competes with AYS for hospitality talent across overlapping US markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ays_staffing
• Facebookfacebook.com/atyourservicestaffing

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about At Your Service Staffing