What Qwick does

Qwick is an AI-powered workforce platform that connects hospitality businesses with verified freelance professionals for on-demand shift coverage, recurring staffing, and direct hire. Founded in 2017 and headquartered in Charleston, South Carolina, the company operates across 42 U.S. states with a network of 350,000+ verified professionals and 2,500,000+ cumulative shifts filled. Its core customers include restaurants, hotels, event venues, catering companies, and senior living communities, with notable enterprise accounts including Chick-fil-A (12 restaurants plus a catering operation), JB Duke Hotel, and Sharonville Convention Center.

The platform is structured as a modular workforce loop with five integrated products: The Marketplace (talent network with intelligent matching), QwickGo (on-demand shift booking with no contracts or minimums), Jobs (performance-driven hiring with paid working interviews), Compliance (rule enforcement across 30+ cities), and Pay (multi-state W-2 and 1099 payroll). Underpinning these is Qwick Intelligence, a proprietary AI layer comprising four purpose-built agents — Mara for shift matching, Amelia for candidate screening, Oppy for event planning, and Support for issue handling — trained on millions of real hospitality shift outcomes. The compliance engine enforces labor rules as blocking constraints at scheduling, time tracking, and payroll, and the platform handles GPS-verified clock-in/out and biometric-aware voice interviews.

Qwick operates a dual go-to-market motion: a product-led self-serve channel for SMBs that can post shifts instantly via web or mobile, paired with an enterprise field sales motion targeting multi-unit hospitality groups with compliance, payroll, and white-label offerings. Revenue is generated primarily through per-shift transaction fees, with additional streams from direct-hire conversion fees (tiered down to zero at 300+ hours worked) and managed payroll services. The company is privately held under the legal entity Qwick GP, LLC, and has raised approximately $59 million in venture funding across five rounds, most notably a $40 million Series B led by Tritium Partners in November 2022.

Name

Qwick

Legal name

Qwick GP, LLC

Website

https://qwick.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Qwick is an AI-powered hospitality workforce platform that connects restaurants, hotels, event venues, and senior living communities with 350,000+ verified freelance professionals for on-demand shifts, hiring, compliance, and payroll across 42 U.S. states.

Ownership category

akta.pro rank

Product category

Hospitality Staffing Software

NAICS

Professional Employer Organizations (561330)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Job Market Intelligence & Employer Networking Services (BPACAOAJ)

akta.pro secondary industries

Gig Economy & On-Demand Worker Payouts (FSAMAKAD), International Payroll & Contractor Payments (FSAMAIAC), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Hospitality staffing platform
• On-demand workforce management
• AI-powered shift matching
• Temporary labor marketplace
• Multi-state payroll processing

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Shift Booking/Transaction Fees: Businesses pay for shifts filled through the platform. No contracts or minimums required. The platform charges a transaction fee for each completed shift booking.
2. Conversion/Hire Fees: When businesses hire a professional directly from the platform (or through affiliates/third parties within 12 months of their last assignment), a conversion fee applies. Maximum fee is $2,560, reduced proportionally based on hours worked through the platform. Fee is waived entirely at 320+ hours worked.
3. Payroll Services: Multi-state payroll processing for W-2 and 1099 workers with tax compliance handled automatically.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Qwick operates an AI-powered workforce platform that connects hospitality businesses with verified freelance professionals for on-demand shift coverage, recurring staffing, and direct hire. The platform combines intelligent shift matching, GPS-verified time tracking, compliance enforcement, and multi-state payroll processing for both W-2 and 1099 workers. Core products include The Marketplace (talent network), QwickGo (instant shift booking), Jobs (performance-driven hiring), Compliance (rule enforcement), and Pay (payroll services), all powered by an AI intelligence layer.

Product overview

Qwick is an AI-powered workforce platform for the hospitality industry offering a unified platform with four core integrated products: The Marketplace (talent network), QwickGo (on-demand shift booking), Jobs (performance-driven hiring), Compliance (rule enforcement), and Pay (multi-state payroll). These are augmented by AI Intelligence (Mara, Amelia, Oppy, Support agents), Onboarding, Event Management, and a mobile business app. The platform is also available via the Gigpro sub-brand domain. The architecture is a modular platform where businesses can start with any product and expand to the full workforce loop — from shift posting and intelligent matching to compliance, payroll, and conversion to full-time hire.

Differentiator

Problem solved

Functional benefit

Products and services

• The Marketplace A talent network for hospitality businesses that pairs shifts with the best-fit professional based on skills, ratings, and proximity. Features automated matching, favorites, groups, direct offers, GPS-verified clock-in/out, direct messaging, shift templates, rosters, and two-way ratings and reviews.
• QwickGo An on-demand staffing module enabling hospitality businesses to post shifts in seconds with automated best-fit matching in under 30 minutes. No contracts or minimums required; only pay when shifts are filled. Covers 35+ hospitality roles with same-day coverage and GPS-verified clock-in.
• Jobs A performance-driven hiring module that ranks candidates using real shift data from the platform rather than resumes. Enables paid working interviews and AI-scored candidate profiles, with conversion fees reducing progressively to zero at 300 hours worked.
• Compliance A compliance enforcement module that blocks scheduling, time-tracking, and payroll violations before they occur. Covers predictive scheduling in 30+ cities, break and meal period enforcement, overtime thresholds, 1099 misclassification guardrails, FMLA/state leave of absence, and union/CBA rules.
• Pay Multi-state payroll processing for both W-2 and 1099 workers across all 50 states. Features instant pay after shift completion, automated tax compliance handling, and compliance checks on every payment before disbursement.
• Qwick Intelligence The AI-powered intelligence layer powering the entire platform. Comprises four purpose-built AI agents: Mara (shift matching), Amelia (candidate screening), Oppy (event planning), and Support (escalation handling) — all trained on real hospitality data from millions of completed shifts.
• Event Management A specialized staffing module for large events using the Oppy AI agent for visual planning, drag-and-drop placement, and real-time coverage gap filling.
• Qwick Business App Mobile application for business users to post shifts, track coverage, manage teams, and communicate with professionals from a smartphone. Includes intelligent matching, GPS clock-in verification, compliance checks, and real-time notifications.

Quantifiable outcome

• 95% fill rate for posted shifts
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature7 records

Partnerships

One partnership is on record.

• KeeperminorGTM or Marketing Partner · 1 January 2022Tax partnership for U.S.-based freelancers. Keeper provides automated expense tracking and tax filing support for freelancers on the Qwick platform, simplifying complex tax situations for gig workers.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ShiftKey: ShiftKey operates an on-demand staffing marketplace for healthcare and hospitality professionals, allowing workers to pick up shifts at facilities. It is the closest direct peer to Qwick — same business model (marketplace of pros posting availability to businesses), overlapping customer base in hospitality, and similar transaction-based pricing.
• Instawork: Instawork is an on-demand staffing platform connecting hospitality, warehouse, and events businesses with vetted hourly workers. It directly competes with Qwick in hospitality shift-filling, with similar marketplace mechanics, AI-driven matching, and a focus on same-day coverage.
• Wonolo: Wonolo is a gig staffing marketplace serving hospitality, retail, warehousing, and events. It overlaps with Qwick in hospitality/event staffing with a similar two-sided marketplace model connecting businesses to on-demand workers.
• Veryable: Veryable is an on-demand labor marketplace for manufacturing, warehousing, and logistics, with growing presence in hospitality-adjacent services. It competes with Qwick for the same on-demand labor pool and uses a similar marketplace model with rapid shift-filling as a core value prop.
• Snagajob: Snagajob is the largest U.S. marketplace for hourly work, connecting job seekers with employers in hospitality, retail, and healthcare. It is a direct peer in the hospitality hourly hiring market, though it skews more toward permanent job placement than Qwick's shift-based model.
• Bluecrew: Bluecrew (acquired by EmployBridge) is an on-demand staffing platform focused on light industrial and hospitality roles. It directly competes with Qwick for hospitality shift workers with a similar mobile-first, W-2-employed model.

Broad incumbents

• Indeed: Indeed is the dominant global job search and hiring platform with a broad hospitality customer base. It is a broad incumbent rather than a direct shift-marketplace competitor, but its scale in hospitality employer relationships makes it a relevant comparable for customer acquisition dynamics.
• ZipRecruiter: ZipRecruiter is a major online employment marketplace with deep penetration in hospitality and hourly hiring. It is a broad incumbent in hospitality hiring and a relevant comparable for the broader market of hospitality workforce platforms.

Emerging players

• JobGet: JobGet is a mobile-first hourly job marketplace focused on connecting workers with hospitality, retail, and light industrial employers in real time. It overlaps with Qwick on the pro side as a competing app for hourly workers and on the business side for hospitality shift coverage.

Others

• Paychex: Paychex is a major payroll and HR solutions provider serving SMBs, including restaurants and hospitality operators. It is an adjacent ecosystem player — Qwick competes with Paychex-enabled traditional staffing agencies but also could partner for white-label payroll distribution, making it a relevant comparable for the Pay product's competitive set.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/QwickShifts
• Facebookfacebook.com/QwickShifts
• LinkedInlinkedin.com/company/qwick

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds5 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qwick