Covenco Recovery Services

What Covenco Recovery Services does

Covenco Recovery Services (legal entity: Covenco Ltd) is a privately-held UK IT solutions, infrastructure, and data management company headquartered in Banbury, with approximately 51–100 employees. The firm specializes in data protection, backup, disaster recovery, and cyber security services built primarily around Veeam technology and IBM Power Systems and FlashSystem storage. Its purpose-built backup and recovery centre in the UK supports more than 9 PB of customer data under management, and it holds ISO 27001, ISO 9001, ISO 14001, and Cyber Essentials certifications. Customer segments are weighted toward UK regulated and enterprise workloads, notably NHS trusts and mid-market manufacturers (Haribo, Mizuno, FUJIFILM, AGC), alongside retail, legal, logistics, and construction accounts.

The core product architecture centers on Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS), delivered through Veeam Cloud Connect Replication and immutable/air-gapped storage options, with a dedicated ransomware recovery offering that includes clean-hardware restoration. Complementary capabilities include Managed SOC and SIEM services, penetration testing, IBM Power Systems support and migrations, IBM i cloud hosting (CloudFirst), virtualisation, IT asset disposition, and a global IT hardware brokerage listing 40,000+ SKUs. The firm is an IBM Gold Business Partner for Power and Storage Solutions and a Veeam Partner Programme member, integrating with a broad vendor ecosystem that includes Sophos, Darktrace, Mimecast, KnowBe4, Blancco, and Quantropi for quantum-safe encryption.

Covenco generates revenue across seven streams: recurring managed services and support contracts, data management services (BaaS/DRaaS), hardware sales and brokerage, IBM-specific professional services, IT asset disposition (ITAD), cyber security services, and software licensing. Pricing is quote-based and not publicly disclosed, delivered through multi-year contracts via enterprise field sales, inside sales, channel partners (IBM, Veeam, MSPs), and an e-commerce storefront with worldwide shipping. The company reports a 96% customer retention rate and serves hundreds of customers across the UK with selected international reach into EMEA markets.

Name

Covenco Recovery Services

Legal name

Covenco Ltd

Website

https://covenco-dr.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Covenco Recovery Services is a UK-based IT solutions provider specializing in Veeam-powered backup, disaster recovery, ransomware protection, and IBM Power and FlashSystem infrastructure services for NHS trusts and mid-market enterprises across healthcare, manufacturing, retail, and other regulated sectors.

Ownership category

akta.pro rank

Product category

Data Protection and Disaster Recovery Services

NAICS

Business Support Services (5614), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG), Cloud DR, Backup & Business Continuity (BPAEACAJ), Backup & Recovery Software (HDABAEAD), Backup & Restore Platforms (Cloud Backup) (HDABAIAB)

Keywords

• Disaster recovery services
• Backup as a service
• IBM Power systems
• Managed IT services
• Cyber security services

Headquarters

HQ city

Banbury

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services & Support: Recurring managed services contracts providing ongoing IT support, monitoring, and management. Includes 24/7 monitoring and support for storage environments.
2. Data Management Services: Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), and related data protection services. Provides cloud-based and physical data recovery with clean hardware options.
3. Hardware Sales & Brokerage: Sale of new, unused, and refurbished IT hardware including servers, storage, and networking equipment. Computer brokerage services for locating IT hardware with over 44,447 systems and parts in stock.
4. IBM Services: IBM-specific services including hardware maintenance, Power Systems support, storage services, and cloud hosting for IBM i environments.
5. IT Asset Disposition (ITAD): IT asset recovery and disposition services for end-of-life equipment.
6. Cyber Security Services: Security consulting, gap analysis, incident response, penetration testing, and managed SOC services.
7. Software Licensing: Software licensing services including Veeam licensing and other enterprise software.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Covenco Recovery Services provides enterprise data protection, backup, and disaster recovery services built on Veeam and IBM infrastructure, delivered from a purpose-built UK backup and recovery centre. Its core offerings include Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), ransomware recovery, managed SOC/SIEM cyber security services, IBM Power Systems and FlashSystem hardware sales and support, IT asset disposition, and IT hardware brokerage. These are complemented by managed IT services, cloud migration, and software licensing for enterprise customers.

Product overview

Covenco Recovery Services offers a comprehensive portfolio of data resiliency, backup, and recovery solutions built around Veeam technology, IBM hardware, and cybersecurity integrations. The core offerings center on Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS), supported by Veeam Cloud Connect for off-site replication and backup. The company delivers these services through its purpose-built backup and recovery center in the UK, alongside professional services including IBM Services (Power Systems, FlashSystem Storage), managed IT services, IT asset disposition, and hardware brokerage. The product architecture combines cloud-based services with on-premise capabilities, supporting immutable and air-gapped backup options, and integrates with cybersecurity platforms from vendors like Mimecast, Sophos, Darktrace, and KnowBe4 for end-to-end protection.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Backup Services Comprehensive backup solutions including cloud backup (BaaS), Veeam Cloud Connect Backup, tape out service, Microsoft 365 backup, immutable backup, and on-premise backup options for enterprise data protection and recovery.
• Disaster Recovery Services Recovery solutions combining cloud-based and physical data recovery with clean hardware, including DRaaS, Veeam Cloud Connect Replication, High Availability, Traditional Disaster Recovery, and Workplace Recovery for enterprise ransomware and disruption scenarios.
• Ransomware Recovery Service Specialized recovery service for ransomware attacks that restores customer environments to clean hardware, addressing Ragnor Locker and similar ransomware incidents.
• Cyber Security Services Security consulting and managed services including cyber security gap analysis, end-user security, incident response, managed SOC and SIEM services, and penetration testing for enterprise customers.
• Cloud Services Cloud assessment and migration services, IBM i cloud hosting (CloudFirst), and hybrid cloud environment management for enterprise customers.
• Managed Services Tailor-made managed IT services where Covenco's experts work closely with customers to understand business needs and create bespoke ongoing support plans.
• IBM Services Comprehensive IBM services including IBM hardware maintenance, IBM Power Virtual Server, storage and Veeam integration, Power Systems support, data storage services, virtual tape library, AIX and iOS upgrade services, and hardware warranty support.
• IT Asset Disposition Service (ITAD) Responsible disposal, recycling, and recovery of end-of-life IT hardware assets, supported by Blancco data erasure.
• IT Broker Services

Quantifiable outcome

• 96% customer retention rate
• +3 more outcomes

Named customers22 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• IBMcoreChannel Partner/ Reseller/ DistributorCovenco is an accredited IBM Gold Business Partner for Power and Storage Solutions. The partnership enables Covenco to offer the full range of current IBM FlashSystem products, IBM Power Systems, and related services. Covenco's IBM engineers hold necessary accreditations to support complex IBM environments.
• VeeamcoreChannel Partner/ Reseller/ DistributorCovenco is a member of the Veeam Partner Programme and offers Veeam-powered services including Veeam Cloud Connect Replication and Veeam backup solutions. The partnership provides access to Veeam's data protection platform.
• SophoscoreTechnology or IntegrationCovenco partners with Sophos for cyber security solutions as part of their security portfolio, offering Sophos products and integration with their managed security services.
• MimecastcoreTechnology or IntegrationCovenco partners with Mimecast for email security and cyber security solutions, integrating Mimecast into their security service offerings.
• DarktracecoreTechnology or IntegrationCovenco offers Darktrace AI-powered cyber security solutions as part of their security portfolio, providing autonomous threat detection and response capabilities.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Rackspace Technology: Global managed cloud and infrastructure services provider offering DR, security, and managed storage comparable to Covenco's enterprise IT services portfolio, though at much larger scale.
• Sungard Availability Services: Long-established global provider of workplace recovery and DRaaS with multiple data centres — a broad incumbent that historically dominated the managed continuity space where Covenco operates.
• Veeam Software: The underlying backup platform vendor whose technology Covenco resells and integrates — a broad incumbent that increasingly offers direct cloud-hosted services competitive with Covenco's Veeam Cloud Connect offerings.
• Iron Mountain Data Protection: Global provider of data backup, recovery, and records management services with extensive DR infrastructure — a much larger incumbent offering overlapping managed backup and recovery capabilities to enterprise customers.

Direct peers

• Zerto (HPE): Vendor of disaster recovery and ransomware resilience software (now part of HPE) — comparable to Covenco's High Availability and DRaaS services at the technology layer.
• Datto (Kaseya): Global provider of BaaS, DRaaS, and managed endpoint protection built for MSPs serving SMB/mid-market — directly comparable to Covenco's backup-as-a-service and ransomware recovery offerings.
• Acronis: Cyber protection vendor combining backup, disaster recovery, and anti-ransomware in a single platform — competing head-on with Covenco's integrated backup, recovery, and security stack.
• Databarracks: UK-based managed backup, disaster recovery, and business continuity provider operating a purpose-built DR centre and serving enterprise customers with Veeam-powered services — a direct UK-headquartered counterpart to Covenco.
• iland Secure Cloud: Provider of secure cloud infrastructure, DRaaS, and managed security services with Veeam-powered offerings — directly comparable to Covenco's cloud backup, DR, and managed SOC portfolio.

Emerging players

• Maindec (IBM Power specialist): UK-focused IBM i and Power Systems support and managed services provider — closely comparable niche vertical alignment with Covenco's IBM Power specialism and similar mid-market positioning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/covenco-recovery-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Covenco Recovery Services