Snap Systems
- Company typePrivate
- Founded2007
- HeadquartersIndore, India
- Headcount1–10
- GTM typeB2B
- OfferingServices
Snap Systems firmographics
Firmographics- Name
- Snap Systems
- Legal name
- Snap Systems
- Website
- https://snapsystems.in
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Snap Systems industry classification
Industry- Product category
- IT Infrastructure Management Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud, DevOps & Infrastructure Staffing (BPACADAD), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
Keywords
Where Snap Systems is headquartered
LocationHeadquarters
- HQ city
- Indore
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Snap Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Application Support: Comprehensive application and production support services for BPM solutions, including performance management, application monitoring, maintenance, change management, configuration management, and application deployment.
- Infrastructure Management Services: End-to-end IT infrastructure services covering configuration/change management, fault management, performance management, and security management across network, servers, operating systems, databases and select applications.
- Remote DBMS/DBA Services: Remote database administration services for SQL Server platform including database development, architecture, administration, implementation, and testing/QA services.
- PeopleSoft Support Services: Third-party support for PeopleSoft enabling clients to run existing applications long-term with guaranteed 11 years of support, including application fixes, tax/legal/regulatory updates, and software archiving services.
- DevOps Services: DevOps practices adoption services to enhance operational efficiency, time to market, issue identification and quick delivery of applications at faster velocity than traditional methods.
- 24x7 Helpdesk Services: Service desk providing quick and cost-effective problem resolution with 24x7x365 availability including outsourcing, co-sourcing, and off-shift models for Tier 1 and Tier 2 technical support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Snap Systems product offering
Product offeringCore offering
Snap Systems is a professional services firm delivering remote IT infrastructure management, database administration, application support, DevOps consulting, and PeopleSoft third-party support to enterprise clients worldwide. The company provides 24x7 ITIL-based helpdesk services and specialized SQL Server database administration, enabling organizations to outsource end-to-end IT operations and PeopleSoft application maintenance. Services are delivered remotely by dedicated specialized teams through flexible engagement models including outsourcing, co-sourcing, and off-shift support.
Product overview
Snap Systems is a professional services firm that operates as a unified service portfolio rather than a platform-plus-modules architecture. Since 2007, the company has delivered ERP customization, automations, configuration management, and application and infrastructure support alongside system administration services. The core service offerings include Remote DBMS (global database administration), DevOps (automation and development practices), Application Support (technical maintenance and enhancement), Infrastructure Management (end-to-end IT operations), PeopleSoft Support Services (third-party support for Oracle PeopleSoft across HCM, FMS, ESA, SCM, CRM, EPM, ELM, and Campus Solutions), and 24x7 Helpdesk (ITIL-based service desk). These services are delivered by specialized teams and offered through flexible engagement models, with the company positioning itself as a partner for organizations requiring remote management, BPM support, and managed IT services.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote DBMS
- DevOps
- Application Support
- Infrastructure Management
- PeopleSoft Support Services
- 24x7 Helpdesk
Companies that use Snap Systems
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Snap Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Snap Systems partnerships and signals
Strategic signalScale indicators7 records
Recent moves4 records
Expansion highlights4 records
Snap Systems competitors and assessment
Company assessmentDirect peers
- Rimini Street: Publicly-traded independent third-party support provider for Oracle and SAP enterprise software including PeopleSoft. Competes head-to-head with Snap Systems on long-term support guarantees, tax/regulatory updates, and avoiding forced cloud migrations.
- Datavail: Database administration and managed services firm specializing in remote DBA services across Oracle, SQL Server, and other platforms. Directly comparable to Snap Systems' Remote DBMS offering and broader infrastructure support portfolio.
- Spinnaker Support: Third-party support provider for Oracle, SAP, and other enterprise software, including PeopleSoft. Spinnaker is the most direct competitor to Snap Systems' signature PeopleSoft third-party support offering, serving the same pool of customers seeking to avoid vendor-forced upgrades.
Emerging players
- Mphasis: India-based IT services firm specializing in application management, infrastructure services, and cloud transformation. Smaller than tier-1 Indian IT firms but larger than Snap Systems; competes in similar enterprise IT services segments.
- Hexaware Technologies: IT and business process outsourcing firm with strong application support and managed services capabilities. Comparable mid-tier competitor to Snap Systems in enterprise application and infrastructure support.
- SQS Group / Sogeti: Technology and engineering services firm providing managed services, application support, and infrastructure management. Overlaps with Snap Systems in enterprise IT managed services and QA/testing capabilities.
Broad incumbents
- Tata Consultancy Services (TCS): India-based global IT services and consulting leader providing application management, infrastructure services, and ERP support. A broad incumbent that Snap Systems competes against for enterprise IT services contracts.
- Wipro: Global IT services and consulting firm offering application management, infrastructure services, and legacy ERP support. Competes with Snap Systems on enterprise managed services and infrastructure management work.
- Infosys: Global IT services giant offering application support, infrastructure management, and PeopleSoft consulting among its broad portfolio. Competes with Snap Systems in enterprise IT services but at vastly larger scale across many other service lines.
Others
- MicroStrategies: Database managed services and consulting firm offering remote DBA services across SQL Server, Oracle, and other platforms. Overlaps with Snap Systems' Remote DBMS service line as an adjacent database support specialist.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Snap Systems social profiles
Digital presenceSnap Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Snap Systems leadership team
Management profileNumber of profiles
Profiles2 records
Snap Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Snap Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Snap Systems
What does Snap Systems do?
Snap Systems is a professional services firm delivering remote IT infrastructure management, database administration, application support, DevOps consulting, and PeopleSoft third-party support to enterprise clients worldwide. The company provides 24x7 ITIL-based helpdesk services and specialized SQL Server database administration, enabling organizations to outsource end-to-end IT operations and PeopleSoft application maintenance. Services are delivered remotely by dedicated specialized teams through flexible engagement models including outsourcing, co-sourcing, and off-shift support.
Is Snap Systems a public or private company?
Snap Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Snap Systems founded?
Snap Systems was founded in 2007. It employs 1 to 10 people.
Where is Snap Systems based?
Snap Systems is headquartered in Indore, India, in the Asia region.
How does Snap Systems make money?
Six revenue lines are on record. Professional Services - Application Support is the primary driver. The others are infrastructure Management Services, remote DBMS/DBA Services, peopleSoft Support Services, devOps Services and 24x7 Helpdesk Services.
Who are Snap Systems's main competitors?
Direct peers on record are Rimini Street, Datavail and Spinnaker Support. Emerging players are Mphasis, Hexaware Technologies and SQS Group / Sogeti. Broad incumbents are Tata Consultancy Services (TCS), Wipro and Infosys. MicroStrategies is listed as an others.
Does Snap Systems have an API?
No public API is recorded for Snap Systems.
What industry is Snap Systems in?
Snap Systems's product category is IT Infrastructure Management Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPACADAD, Cloud, DevOps & Infrastructure Staffing. Its NAICS code is 541513 and its SIC code is 7370.