AQA Victoria
AQA Victoria is a not-for-profit disability support organization founded in 1987 that delivers peer-facilitated home, community, allied health, and peer support services to people with spinal cord injuries and complex physical disabilities across Victoria, Australia, primarily funded through the NDIS.
- Company typePrivate
- Founded1987
- HeadquartersFairfield, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What AQA Victoria does
AQA Victoria is a not-for-profit disability support organization headquartered at 416 Heidelberg Rd, Fairfield, Victoria, Australia. Founded in 1987 by a group of people with quadriplegia to address gaps in information, support, and employment for people living with spinal cord injury, AQA provides peer-facilitated support and resources for people with spinal cord injuries and other complex physical disabilities. The organization operates a Lived-Experience Team of 13 staff with 276 years of combined personal and professional knowledge, supported by more than 400 total staff and 120+ volunteers across the state of Victoria.
AQA delivers a coordinated suite of services including Home and Community Based Services, Allied Health Services, Community Networks (across at least seven Victorian regions), Support Coordination, Skill and Capacity Building, Peer Support, and Learning Resources. Programs such as the Wheelchair Skills Program, What's Out There Day, and Unleashing Your Potential workshops extend its community engagement footprint. The organization is part of the Independence Australia Group, alongside affiliated entities including IAG, Possability, Zest Care, SASI, and Mobility Aids, providing shared back-office and cross-referral integration.
The business model is primarily funded through the National Disability Insurance Scheme (NDIS), with published NDIS Fee Schedules covering support coordination, allied health, and community participation services. A secondary private-pay revenue stream exists for clients not using NDIS funding, with separately published Private Rates Fee Schedules. AQA's go-to-market is community-led, relying on lived-experience staff, peer mentors, hospital and rehabilitation referrals, council and community networks, events, and digital channels (website, social media, email newsletter). Operational technology is limited to FoundU for employee and client portal administration and etrainu for the AQA Learning Hub training platform.
AQA Victoria firmographics
Firmographics- Name
- AQA Victoria
- Legal name
- AQA Victoria
- Website
- https://aqavic.org.au
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- AQA Victoria is a not-for-profit disability support organization founded in 1987 that delivers peer-facilitated home, community, allied health, and peer support services to people with spinal cord injuries and complex physical disabilities across Victoria, Australia, primarily funded through the NDIS.
- Ownership category
- akta.pro rank
AQA Victoria industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Disability & Chronic Condition Care Coordination (EDALAFAI)
Keywords
Where AQA Victoria is headquartered
LocationHeadquarters
- HQ city
- Fairfield
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
AQA Victoria business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- NDIS Funded Services: AQA provides services funded through the National Disability Insurance Scheme (NDIS), including support coordination, home and community-based services, allied health services, skill and capacity building, and peer support. Fee schedules are published for NDIS-funded services.
- Private Pay Services: AQA also offers services on a private fee basis for clients not using NDIS funding, with published private rates fee schedules.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | NDIS Funded Services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
AQA Victoria product offering
Product offeringCore offering
AQA Victoria delivers disability support services for people with complex physical disabilities, particularly spinal cord injuries, across Victoria, Australia. The organization provides home and community-based services, allied health, support coordination, peer support, skill and capacity building, and community networks, primarily funded through the NDIS. Services are delivered by a lived-experience team and qualified support workers in homes, hospitals, rehabilitation centres, and community settings.
Product overview
AQA is a disability support services organization offering a coordinated suite of services for people with complex physical disabilities, particularly spinal cord injuries. The organization operates as a unified service model drawing on decades of lived experience, combining Home and Community Based Services, Allied Health Services, Community Networks, Support Coordination, Skill & Capacity Building, Peer Support, and Learning Resources. The services work together to provide holistic support from daily living assistance to personal development programs, with all offerings informed by the organization's unique lived-experience team of 13 staff with 276 years of combined knowledge.
Differentiator
Problem solved
Functional benefit
Products and services
- Home and Community Based Services Daily living support and community-based assistance for people with complex physical disabilities, enabling individuals to live independently in their homes and engage with their communities. Delivered by qualified support workers across Victoria.
- Allied Health Services Professional allied health services supporting people with spinal cord injuries and other complex physical disabilities with their rehabilitation, mobility, and functional goals.
- Community Networks Regional community network meetings and gatherings connecting people with disabilities across Victoria, including Central West, Gippsland, Western, Mornington, South West, Northern, and Women's networks.
- Support Coordination Coordination services helping NDIS participants navigate and access funded supports and services, including interpreting plans and connecting clients with appropriate providers.
- Skill & Capacity Building Programs and workshops designed to build skills, independence, and capacity for people living with complex physical disabilities.
- Peer Support One-on-one peer coaching and mentoring delivered in hospitals, rehabilitation centres, at home, or by phone, provided by people with lived experience of disability. Includes 8,000+ hours of peer coaching delivered annually.
- Learning Resources Educational materials and resources including the AQA Learning Hub (etrainu-powered) for training and development in disability support.
- Wheelchair Skills Program Program teaching wheelchair users skills and transfer techniques to enhance mobility, safety, and independence. Held annually at AQA, 416 Heidelberg Rd, Fairfield VIC.
- What's Out There Day Recreational and social event connecting people with disabilities to community activities, peer networks, and resources.
- Unleashing Your Potential Personal development course offered annually in November for individuals with disabilities to build confidence, skills, and independence.
Quantifiable outcome
- 8,000+ hours of one-on-one peer coaching and peer mentoring delivered
- +2 more outcomes
Companies that use AQA Victoria
Customer profileSegments1 record
Ideal customer profiles2 records
AQA Victoria technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AQA Victoria partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Independence Australia GroupcoreAQA is part of Independence Australia Group, a larger disability support organization. This parent organization includes other disability support entities: IAG (Independence Australia), Possability, Zest Care, SASI, and Mobility Aids.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
AQA Victoria competitors and assessment
Company assessmentDirect peers
- Possability: Sibling NDIS-registered disability support provider within the Independence Australia Group, offering overlapping services such as supported independent living and community participation in Victoria and Tasmania.
- Independence Australia: Parent organization within the Independence Australia Group that also delivers disability support services and equipment across Australia, sharing governance and participant base with AQA.
- Mobility Aids Australia: Sister entity within Independence Australia Group providing mobility equipment and aids; comparable in serving the same participant base with complementary disability-related services.
- Spinal Cord Injuries Australia (SCIA): National peer-led spinal cord injury support organization providing similar peer mentoring, advocacy, and community programs, making it the closest direct comparator to AQA's specialty.
- Zest Care: Another Independence Australia Group entity providing NDIS plan management and disability support, directly comparable in service mix and target participant base to AQA.
Broad incumbents
- Northcott: Large NSW-based NDIS-registered disability service provider offering allied health, support coordination, and community participation comparable to AQA's service portfolio, but at greater scale across multiple states.
- Multiple Sclerosis Limited (MS Australia): Large national disability and chronic condition support provider offering allied health, peer support, and community programs overlapping with AQA's allied health and peer support services.
- Ability First Australia: National network of disability service providers offering community-based support, allied health, and skill development programs directly comparable to AQA's community networks and skill building services.
Regional players
- ParaQuad NSW: Peer-led disability support organization focused on spinal cord injury in New South Wales, directly comparable to AQA's model but operating in a different geography.
- Spina Bifida Association of Victoria: Victoria-based condition-specific disability support organization offering peer support and community programs to a related complex physical disability population.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AQA Victoria social profiles
Digital presenceAQA Victoria financial estimates
Financial estimateRevenue estimate
Valuation estimate
AQA Victoria leadership team
Management profileNumber of profiles
AQA Victoria funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AQA Victoria M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AQA Victoria
What does AQA Victoria do?
AQA Victoria delivers disability support services for people with complex physical disabilities, particularly spinal cord injuries, across Victoria, Australia. The organization provides home and community-based services, allied health, support coordination, peer support, skill and capacity building, and community networks, primarily funded through the NDIS. Services are delivered by a lived-experience team and qualified support workers in homes, hospitals, rehabilitation centres, and community settings.
Is AQA Victoria a public or private company?
AQA Victoria is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was AQA Victoria founded?
AQA Victoria was founded in 1987. It employs 501 to 1,000 people.
Where is AQA Victoria based?
AQA Victoria is headquartered in Fairfield, Australia, in the Oceania region.
How does AQA Victoria make money?
Two revenue lines are on record. NDIS Funded Services are the primary driver. The others are private Pay Services.
Who are AQA Victoria's main competitors?
Direct peers on record are Possability, Independence Australia, Mobility Aids Australia, Spinal Cord Injuries Australia (SCIA) and Zest Care. Broad incumbents are Northcott, Multiple Sclerosis Limited (MS Australia) and Ability First Australia. Regional players are ParaQuad NSW and Spina Bifida Association of Victoria.
Does AQA Victoria have an API?
No public API is recorded for AQA Victoria.
What industry is AQA Victoria in?
AQA Victoria's product category is Disability Support Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.