What Digitronica Solutions does

Digitronica Solutions is a Milan-based IT services provider founded in 2008 that delivers technical support, maintenance, and infrastructure services to businesses, IT resellers, and technical partners across Italy. Its service portfolio spans IT maintenance contracts, on-site and remote help-desk support, installations and roll-outs, structured cabling, cloud and networking, cybersecurity, digital signage, and technical logistics. The company operates at small scale (11–50 employees) as a private Italian SRL, with share capital of €50,000 and no external funding history disclosed.

The company's central operational technology is ServiceGlobe, a proprietary web-based platform used to submit service requests, monitor activity, track time, manage customer accounts, and coordinate support. ServiceGlobe functions as the self-serve hub for both clients and partner technicians and is positioned as the continuing point of access for operational activities. Distribution is conducted through direct digital channels, an IT reseller network, and a technical partner network covering Italy nationally; the go-to-market motion is relationship-based field sales supported by the platform.

Digitronica's revenue model combines recurring managed-services contracts with project-based professional services (installations, interventions, structured cabling, cloud/cybersecurity deployments). Pricing is quote-based and not publicly disclosed. In 2025, Digitronica merged into We Tech SRL (P.IVA IT08767630968), combining operational competencies and partner networks under a larger parent entity; the Digitronica brand and website are scheduled to be sunset within six months, with services continuing through We Tech and ServiceGlobe.

Name

Digitronica Solutions

Legal name

We Tech SRL

Website

https://digitronicasolution.com

Company type

Private

Founded year

2008

Operating status

Acquired

Headcount range

1–10 employees

Short description

Digitronica Solutions is a Milan-based Italian IT services provider (11–50 employees) offering IT maintenance, technical interventions, cloud, networking, cybersecurity, and cabling services to business clients, IT resellers, and technical partners through its ServiceGlobe service-management platform. It merged into We Tech SRL in 2025.

Ownership category

akta.pro rank

Product category

IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Service Desk & Help Desk Services (BPAEAJAA)

Keywords

• Managed IT services
• IT maintenance contracts
• Technical help desk
• Cloud networking cybersecurity
• IT logistics services

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Ongoing IT maintenance contracts providing continuous support, monitoring, and management of IT infrastructure.
2. Technical Services: One-time technical interventions including installations, on-site assistance, remote help desk, roll out, staging, configurations, structured cabling, and technical logistics.
3. Specialized IT Solutions: Cloud, networking, cybersecurity services, digital signage, and logistics technical services provided as standalone or bundled offerings.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Digitronica Solutions delivers IT services to businesses, IT resellers, and technical partners across Italy, including IT maintenance contracts, technical installations and interventions, on-site assistance, remote help desk, roll-out and staging, structured cabling, cloud, networking, cybersecurity, digital signage, and technical logistics. The ServiceGlobe proprietary platform serves as the central operational hub for managing service requests, monitoring activities, and coordinating support.

Product overview

Digitronica Solution offered IT services through its ServiceGlobe platform, which serves as the central hub for managing service requests. Following the merger with We Tech, all services continue without interruption. The company's service portfolio includes IT maintenance contracts, technical installations, on-site assistance, remote help desk support, roll-out and staging operations, structured cabling, cloud/networking/cybersecurity services, digital signage, and technical logistics.

Differentiator

Problem solved

Functional benefit

Products and services

• ServiceGlobe ServiceGlobe is a dedicated platform that enables clients and partners to submit service requests, monitor activities, interact with the support team, and access customer management, time tracking, and data security tools via the web.
• IT Maintenance Contracts Ongoing managed IT maintenance contracts providing continuous support, monitoring, and management of IT infrastructure for business clients across Italy.
• Technical Installations and Interventions One-time and recurring technical interventions including installations, on-site assistance, remote help desk, roll out, staging, and configurations for IT resellers, partners, and business clients.
• Structured Cabling Services Structured cabling deployment services for IT environments, delivered to business clients and partners across Italy.
• Cloud, Networking and Cybersecurity Services Specialized IT solutions including cloud services, networking, and cybersecurity delivered to business clients as standalone or bundled offerings.
• Digital Signage and Technical Logistics Digital signage deployment and technical logistics services provided to IT resellers, partners, and business clients across Italy.
• Toner Disposal Service Service for the disposal of exhausted toner cartridges (smaltimento toner esausti) provided to business clients.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• We TechcoreStrategic or Co-development Partner · 1 January 2025Digitronica Solution has merged with We Tech, combining operational competencies, structure, and services. The integration aims to provide greater continuity, coverage, and operational capacity while maintaining existing service quality. We Tech has acquired Digitronica Solution, with the company becoming part of We Tech SRL (P.IVA IT08767630968).

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Westpole: Westpole is an Italian managed services and cloud infrastructure provider focused on SMEs and mid-market businesses. Closely comparable to Digitronica in delivering managed IT services, help desk support, cloud, and infrastructure management to Italian business clients of similar size profile.
• Var Group: Var Group is an Italian IT services and digital transformation provider focused on SMBs and mid-market businesses, offering managed services, cloud, and cybersecurity. Strong direct comparability to Digitronica in terms of customer segment (Italian SMBs), service portfolio (managed IT, help desk, cloud), and channel-driven go-to-market.
• Nethesis: Nethesis is an Italian MSP providing managed IT services, cloud hosting, cybersecurity, and help desk support to SMBs. Closely comparable to Digitronica in scale, customer segment (Italian SMBs), and service mix (managed IT, help desk, cloud, cybersecurity, structured cabling).

Broad incumbents

• Almaviva: Almaviva is a large Italian IT services and contact center/BPO provider with IT outsourcing, managed services, and infrastructure management capabilities. Comparable to Digitronica in delivering IT service desk and managed IT support, but at significantly greater scale with major public-sector and enterprise clients.
• Lutech Group: Lutech is a large Italian IT services and solutions provider offering managed services, cloud, cybersecurity, and infrastructure support to enterprises. Highly comparable to Digitronica's IT maintenance, help desk, cloud, networking, and cybersecurity offerings, but at substantially greater scale and breadth across multiple verticals.
• BIP (Business Integration Partners): BIP is a large Italian management and technology consulting firm with growing IT services and digital transformation practices. Comparable in addressing Italian enterprise IT infrastructure, cloud, and cybersecurity needs, though more consulting-oriented than Digitronica's operations-focused model.
• Engineering Group: Engineering is one of Italy's largest IT services groups, providing digital transformation, managed services, cloud, and infrastructure operations. Directly comparable service portfolio to Digitronica (help desk, managed IT, cloud, cybersecurity) but operating at national scale with a much larger headcount.
• TXT e-solutions: TXT e-solutions is an Italian IT services company providing software, systems integration, and managed services to industrial and enterprise clients. Comparable in delivering IT services and technical support to Italian business clients, though more software/product focused than Digitronica's services-led model.
• Sogei: Sogei is a large Italian IT services company providing managed IT, infrastructure, and help desk services, primarily to public sector clients. Comparable in offering IT service desk and infrastructure management at scale, but specialized in government rather than the SMB/reseller segment Digitronica serves.
• Reply S.p.A. Reply is a major Italian-headquartered IT consulting and systems integration firm with managed services, cloud, and cybersecurity practices. Comparable in offering managed IT and infrastructure services to enterprise clients, though much larger and more consulting-led than Digitronica's operations-focused model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/dgs_vr
• Facebookfacebook.com/digitronicasolution
• LinkedInlinkedin.com/company/digitronica-solution-srl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digitronica Solutions