Knox Clinic

What Knox Clinic does

Knox Clinic (legal entity: Mid-Coast Health Net) is a 501(c)(3) nonprofit Community Health Center founded in June 1999 by Dr. Paul and Jeannie Klainer in Knox County, Maine. The organization provides an integrated suite of low-cost healthcare services — primary care for all ages, dental care, mental health and wellness counseling, and a Prescription Assistance Program — to Knox County residents regardless of insurance status. It accepts MaineCare, Medicare, and all major private insurance plans, and operates a Sliding Fee Discount Program so cost is never a barrier to care. Delivery occurs through three channels: a main clinic at 22 White Street in Rockland (medical, mental health, prescription assistance), a dental facility at 1019 Commercial Street in Rockport, and a Mobile Medical Van donated by Northeastern University and the Roux Institute that reaches rural residents. Patient engagement is supported by the third-party athenaHealth Patient Portal for bill payment, provider messaging, test results, and appointment scheduling.

The underlying technology stack is largely commodity: athenaHealth for patient-facing digital access, standard telehealth for virtual counseling, and basic community-outreach tools (Facebook, Instagram, LinkedIn, TikTok, patient surveys). No proprietary AI/ML systems, patents, or proprietary software platforms were disclosed. Operations are coordinated by an Executive Director (Meredith Batley, 17-year tenure), a Chief Clinical Officer (Dr. Clifford Dacso, 2025 Mary F. Cushman Award recipient), an Operations Director, and a 13-member Board of Directors drawn from the local community.

The business model blends multiple revenue streams: insurance reimbursement from MaineCare, Medicare, and private payers (now including all major plans); sliding-scale patient fees for uninsured patients; tax-deductible donations (check, online, stock gifts); and volunteer-contributed clinical services. In 2024 the clinic purchased the Bok Medical Building to secure a permanent home, and in 2025 it added a Pediatrics Program, deployed the mobile van, and onboarded 700+ new patients — all while transitioning from a volunteer evening clinic to a full-time Community Health Center.

Name

Knox Clinic

Legal name

Mid-Coast Health Net

Website

https://knoxclinic.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Knox Clinic is a 501(c)(3) nonprofit Community Health Center in Knox County, Maine providing low-cost primary care, dental, mental health, and prescription assistance services to insured and uninsured residents via two clinic sites and a mobile medical van.

Ownership category

akta.pro rank

Product category

Community Health Center

NAICS

Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149), Outpatient Care Centers (6214), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Community health center
• Primary care services
• Dental care services
• Mental health counseling
• Sliding scale healthcare

Headquarters

HQ city

Maine

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Reimbursement: Knox Clinic accepts MaineCare, Medicare, and private insurance, generating revenue through standard insurance reimbursement for medical, dental, and mental health services.
2. Sliding Scale Patient Payments: For uninsured patients, the clinic offers a sliding scale discount program based on income to ensure cost is never a barrier to care.
3. Donations and Contributions: As a 501(c)(3) nonprofit (d.b.a. Mid-Coast Health Net, TIN: 01-0528885), the clinic accepts tax-deductible donations via check, online payment, and stock gifts. Volunteers also contribute services.
4. Prescription Assistance Program: Clinic assists patients in obtaining free medications through pharmaceutical company assistance programs (PAP), reducing patient costs while potentially generating referral or administrative relationships.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Knox Clinic is a Community Health Center that provides medical, dental, prescription assistance, counseling, and wellness services to Knox County, Maine residents. Care is delivered through its main office in Rockland, a dental site in Rockport, and a Mobile Medical Van reaching rural residents, with an income-based Sliding Fee Discount Program ensuring cost is never a barrier to care.

Product overview

Knox Clinic is a Community Health Center offering an integrated suite of healthcare services. The core offerings include Primary Care Services, Dental Care Program, Mental Health & Wellness Services, and a Prescription Assistance Program. Services are delivered through multiple channels: the main clinic at 22 White Street in Rockland, a dental facility at 1019 Commercial Street in Rockport, and a Mobile Medical Van reaching rural areas. The clinic operates the athenaHealth Patient Portal for patient engagement and offers a Sliding Fee Discount Program for uninsured patients. The clinic is currently undergoing expansion through renovations of the Bok Building to bring all services under one roof.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Comprehensive primary care for patients of all ages, including pre-employment physicals, chronic disease management (diabetes, high blood pressure), social work evaluations, health screenings, and referrals to specialists and labs. Currently accepting new primary care patients of all ages with no waitlist, accepting MaineCare, Medicare, and private insurance, with a sliding scale for uninsured patients.
• Dental Care Program Dental services including exams, cleanings, x-rays, fillings, extractions, and acrylic partials and dentures at reduced rates, delivered at the Rockport location by appointment. Currently operates with a waiting list and serves uninsured patients and Medicaid beneficiaries.
• Mental Health & Wellness Services In-person and virtual counseling, short-term behavioral health support, and health management sessions. Includes Wellness Wednesday community events offering acupuncture, therapeutic massage, and other healing practices at the Coastal Recovery Community Center.
• Prescription Assistance Program Program helping patients access free medications through pharmaceutical company applications and cost-saving options, including PAP enrollment, reducing out-of-pocket prescription costs for uninsured and underinsured patients.
• Mobile Medical Van Mobile medical unit bringing healthcare services directly to rural Knox County residents who cannot easily travel to the main clinic in Rockland. Operates as a remote service delivery channel for primary care outreach.
• Pediatrics Program Pediatric primary care service led by a full-time Pediatric Nurse Practitioner and Registered Nurse, expanding Knox Clinic's primary care offering to children as part of the new primary-care-of-all-ages model.

Quantifiable outcome

• 700+ new patients joined in 2025 alone, many reconnecting with healthcare after years without access
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Northeastern University and Roux Institute at Northeastern UniversitycoreStrategic or Co-development Partner · 1 January 2024Donated the mobile medical van to Knox Clinic, enabling the clinic to reach rural residents who cannot easily travel to Rockland. This partnership is central to the clinic's expansion of healthcare access throughout the community.
• Roux Institute (Northeastern University)coreStrategic or Co-development Partner · 1 January 2024Preliminary partnership discussions underway to explore augmented telehealth equipment providing novel technology focused on bringing healthcare services to the home.
• UNE (University of New England) and Maine Area Health Education CentercoreStrategic or Co-development Partner · 1 January 2024Partnership to become an externship site for schools to foster the next generation of healthcare workers, addressing workforce development in the region.
• Banana BannersminorOthersProvided the branding wrap for the mobile medical van with Knox Clinic logos and messaging.
• Coastal Recovery Community CentercoreOthersCommunity partner hosting Wellness Wednesday events (2nd and 4th Wednesday monthly) providing acupuncture, therapeutic massage, and healing practices. Located at 11 White Street, Rockland.
• New Hope MidcoastminorOthersRegional Domestic Violence Resource Center serving Midcoast Maine, providing support services for patients affected by domestic violence.
• AIO Food and Energy AssistanceminorOthersCommunity partner providing food and energy assistance to help address social determinants of health.
• HomeworthyminorOthersCommunity partner breaking cycles of poverty and homelessness in Midcoast Maine.
• SASSMM (Sexual Assault Support Services of Midcoast Maine)minorOthersCommunity partner providing sexual assault support services for Midcoast Maine.
• Penquis CAPminorOthersCommunity partner with mission to assist individuals and families in preventing, reducing, or eliminating poverty.
• OUT MaineminorOthersCommunity partner building welcoming and affirming communities for Maine's LGBTQ+ youth.
• NAMI MaineminorOthersCommunity partner providing advocacy, education, and support for individuals and communities affected by mental illness.
• Pen Bay Medical Center (MaineHealth)coreOthersLargest community hospital in Midcoast Maine, part of the MaineHealth family. Key healthcare referral partner.
• PBCHP (Penobscot Bay Community Health Partnerships)minorOthersCommunity health partnership organization supporting healthcare coordination in the region.
• Pen Bay YMCAminorOthersCommunity partner focused on youth development, healthy living, and social responsibility.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Maine Coast Community Health: Community health center serving coastal and rural Maine with primary care, behavioral health, and care management. Directly comparable to Knox Clinic in serving rural Maine populations with sliding-scale and integrated services.
• Hometown Health Center: Maine-based FQHC delivering medical, dental, behavioral health, and pharmacy services in rural communities. Comparable to Knox Clinic as a community-governed nonprofit serving underinsured and uninsured populations with sliding fee programs.
• HealthReach Community Health Centers: Federally Qualified Health Center operating a network of community health centers across central and western Maine. Highly comparable to Knox Clinic as a nonprofit FQHC providing primary care, dental, mental health, and sliding-scale services to rural Maine populations.
• Greater Portland Health: Maine FQHC providing primary medical, dental, and behavioral health care to underserved populations in the Greater Portland area. Comparable to Knox Clinic through its integrated care model, sliding fee scale, and community health center structure.
• Penobscot Community Health Care (PCHC): One of the largest FQHCs in Maine providing integrated primary care, dental, mental health, and pharmacy services across multiple locations. Comparable to Knox Clinic in service mix and patient population focus, though operating at significantly greater scale.
• Katahdin Valley Health Center: Maine FQHC providing primary care, dental, behavioral health, and pharmacy across multiple rural service sites. Highly comparable to Knox Clinic's integrated community health center model serving underserved rural Maine populations.
• St. Croix Regional Family Health Center: Rural Maine FQHC serving Washington County with primary care, dental, behavioral health, and pharmacy services. Comparable to Knox Clinic in operating a small-scale, multi-service community health center for rural Maine residents.
• Fish River Rural Health: Rural Maine FQHC offering medical, dental, behavioral health, and pharmacy services in Aroostook County. Comparable to Knox Clinic in serving rural Maine with sliding-fee and integrated care delivery.

Emerging players

• Remote Area Medical: Nonprofit operating mobile medical clinics delivering free care to underserved and rural populations across the U.S. Comparable to Knox Clinic's Mobile Medical Van approach to reaching patients who cannot access fixed-location clinics.

Broad incumbents

• National Association of Free & Charitable Clinics: National nonprofit association representing over 1,400 free and charitable clinics across the U.S. Knox Clinic shares the volunteer-driven, sliding-scale nonprofit clinic mission that NAFC's member organizations collectively deliver.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Knox-County-Health-Clinic
• LinkedInlinkedin.com/company/knox-county-health-clinic
• Instagraminstagram.com/knoxclinic
• TikToktiktok.com/@knoxclinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Knox Clinic