What CraftMasters Remodeling does

CraftMasters Remodeling, LLC is a family-owned, private home remodeling contractor headquartered in Towson, Maryland, founded in 1976 and currently celebrating its 50th year in business. The company serves residential and commercial property owners across the Maryland/Baltimore region — including Towson, Lutherville-Timonium, Parkville, Perry Hall, Sparks Glencoe, Monkton, Owings Mills, Phoenix, and Bolton Hill — with a comprehensive suite of renovation and exterior improvement services. Core offerings include bathroom, kitchen, interior, and commercial remodeling, plus roofing, siding, window and exterior door replacement, and insurance restoration for storm, water, and fire damage. The company has cumulatively served over 23,000 customers and maintains a BBB Accredited, A+ rating with no unresolved complaints in its history.

The business operates on a project-based, one-time revenue model with quote-based pricing and free estimates. Differentiators include a Price Match Guarantee (with an additional 10% of the difference), no-money-down options on qualifying projects, a $200 referral bonus for contracts over $5,000, and a daily on-site project management model with dedicated project managers. Manufacturer relationships with GAF (Certified Residential Roofing Contractor), James Hardie (Preferred Contractor), ProVia, and Brava, plus EPA Lead Safe Certified Firm status, support warranty-backed installations and regulatory compliance for pre-1978 housing stock. Credibility signals include a 4.80/5.00 review rating across 30+ customers and repeated customer testimonials praising communication, professionalism, and follow-through.

The go-to-market motion is sales-led and direct: phone outreach (410-494-4409), a website contact form, in-person consultations at home shows, and a structured referral program. Marketing channels include the company website, Google Ads, Google Analytics, social media, and community events. Operating geography is restricted to Maryland, with 1–10 employees and a single Towson headquarters available 24/7. Headcount of 1–10 likely reflects an owner-and-management core supported by a subcontractor field workforce, which is typical for the residential remodeling industry. No revenue, funding, or financial figures are publicly disclosed.

Name

CraftMasters Remodeling

Legal name

CraftMasters Remodeling, LLC

Website

https://craftmastersofmaryland.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

CraftMasters Remodeling is a family-owned, Maryland-based home remodeling contractor founded in 1976, serving residential and commercial property owners across the Baltimore region with bathroom, kitchen, interior, roofing, siding, window, door, and insurance restoration services.

Ownership category

akta.pro rank

Product category

Home Remodeling Services

NAICS

Residential Remodelers (236118), Residential Building Construction (23611), Commercial and Institutional Building Construction (23622)

SIC

General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Renovation, Remodeling & Tenant Improvements (General Contracting) (IMAFAAAE)

akta.pro secondary industries

Kitchen Permitting, Design & Project Management (HSAPAAAK), Deck Construction & Replacement (HSAPALAA), Code Compliance, Permitting & Inspections (Rebuild) (HSAPAOAK)

Keywords

• Home remodeling services
• Roofing installation
• Kitchen remodeling
• Bathroom renovation
• Exterior home improvements

Headquarters

HQ city

Towson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Home Improvement and Remodeling Services: One-time project-based revenue generated from home improvement and remodeling projects. Revenue is earned upon project completion with payment terms that include no-money-down options for qualifying projects. The company offers price match guarantees as a competitive differentiator. Services span bathroom, kitchen, interior, commercial remodeling, roofing, siding, windows, exterior doors, and insurance restoration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CraftMasters Remodeling, LLC provides home remodeling and exterior improvement services for Maryland property owners, including bathroom, kitchen, interior, and commercial remodeling; window, siding, roofing, and exterior door installation; and insurance restoration. The company operates as a project-based contractor with daily on-site project management, serving residential and commercial clients in the Towson/Baltimore region since 1976.

Product overview

CraftMasters Remodeling is a family-owned home remodeling company offering a comprehensive suite of renovation and exterior improvement services. The company operates as a single unified service offering rather than a platform-plus-modules architecture. Their core services include Bathroom Remodeling, Kitchen Remodeling, Interior Remodeling, and Commercial Remodeling for interior work, paired with Window Replacement & Installation, Siding Installation & Replacement, Roofing Services, and Exterior Door Replacement for exterior improvements. Additional offerings include Insurance Restoration Services for property damage recovery and Basement Renovations for transforming underutilized spaces. All projects receive daily on-site project management oversight, and the company has served Maryland property owners since 1976.

Differentiator

Problem solved

Functional benefit

Products and services

• Bathroom Remodeling Full-service bathroom renovation for Maryland homeowners, including walk-in shower conversions, vanity and storage improvements, tile and flooring installation, and fixture and lighting updates to improve comfort, storage, and daily routines.
• Kitchen Remodeling Kitchen renovation services for homeowners, including cabinet replacement, countertop installation, kitchen island additions, and layout improvements to enhance workflow, storage, and functionality.
• Interior Remodeling Residential interior improvement services including whole-home renovations, flooring installation, open-concept conversions, and interior finish upgrades to modernize living spaces and improve layouts.
• Commercial Remodeling Commercial property improvement services for businesses in Towson, MD and surrounding areas, including office remodeling, tenant build-outs, commercial flooring installation, commercial painting, and retail space improvements.
• Window Replacement & Installation Window installation and replacement services featuring vinyl, double hung, casement, and custom windows, with options for energy-efficient upgrades and window trim installation to reduce drafts and improve efficiency.

Quantifiable outcome

• 23,000+ customers served over 50 years
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• GAFcoreTechnology or IntegrationGAF is a leading manufacturer of roofing materials. CraftMasters holds GAF Certified Residential Roofing Contractor status, indicating they meet strict standards for installation quality and service. This partnership enables the company to offer manufacturer-backed roofing solutions and warranties to Maryland homeowners.
• James HardiecoreTechnology or IntegrationJames Hardie is a premier manufacturer of fiber cement siding. CraftMasters has Preferred Contractor status, allowing them to offer James Hardie siding products with enhanced warranty coverage. This partnership is significant for exterior improvement services in Maryland's varied climate.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Thompson Creek Window Company: Maryland-based replacement window, siding, and door company serving the Mid-Atlantic. Comparable as a regional direct-sales home exterior remodeler with overlapping product categories (windows, doors, siding) and manufacturer-backed positioning.
• F.H. Furr: Mid-Atlantic home services company offering HVAC, plumbing, electrical, and remodeling across Maryland and Virginia. Comparable on regional Mid-Atlantic footprint and whole-home residential remodeling service offering.
• P.J. Fitzpatrick: Mid-Atlantic home improvement company (DE/MD/PA/NJ) offering roofing, siding, windows, baths, and doors. Directly comparable in service mix, regional footprint overlapping Maryland, and project-based remodeling model.
• Homefix Custom Remodeling: Baltimore-area home remodeling contractor offering kitchens, baths, roofing, siding, and windows. Directly comparable on service mix, Maryland/Baltimore geography, and SMB/homeowner customer base.
• Long Fence & Home: DC/Maryland/Virginia home improvement company offering fencing, decks, roofing, siding, windows, and remodeling. Comparable regional Mid-Atlantic remodeler with overlapping exterior improvement and deck/outdoor living services.

Broad incumbents

• Lowe's Installation Services: National home improvement retailer offering professional installation across kitchens, baths, roofing, siding, windows, and doors. Comparable on broad home improvement category coverage, but as a mass-market incumbent leveraging retail customer traffic.
• Power Home Remodeling: Large East Coast home remodeler offering roofing, siding, windows, doors, and insulation. Comparable on full exterior remodeling service suite and direct-sales GTM, but operates at significantly greater scale across multiple states.
• Home Depot Home Services: National home improvement retailer offering installation services for roofing, siding, windows, doors, kitchens, and baths. Comparable on the full suite of remodeling categories, but operates as a broad incumbent marketplace rather than a localized contractor.
• Window World: National window replacement franchise with strong Mid-Atlantic presence including Maryland. Comparable as a direct-sales replacement window/exterior home improvement company, though operates at much larger scale via franchise model.

Regional players

• Mr. Handyman: National home repair and maintenance franchise with multiple Mid-Atlantic franchise locations serving Maryland. Comparable on homeowner-facing home improvement services, though typically smaller-scope repairs rather than full remodeling projects.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/craftmastersremodeling

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CraftMasters Remodeling