What Cornwall Hideaways does

Cornwall Hideaways is a UK-based holiday cottage lettings agency operating a direct-to-consumer booking platform that lists over 280 self-catering properties across Cornwall — spanning North, East, South, and West Cornwall plus border areas. The platform enables customers to search by location, dates, guest count, and amenities, with real-time availability, instant confirmation, and secure online payment processing. It targets UK holidaymakers seeking family holidays, romantic getaways, group retreats, dog-friendly breaks, and luxury escapes, while also serving property owners through either a marketing-only listing service or a fully managed letting service covering bookings, maintenance, and guest relations.

The company operates as a wholly-owned subsidiary within the Quality Holidays Assured group, a 35-year-old diversified holiday-lettings conglomerate that includes sister brands such as Rural Retreats, Norfolk Hideaways, Suffolk Hideaways, Cotswolds Hideaways, Dorset Hideaways, Yorkshire Hideaways, Glamping Hideaways, Isle of Wight Hideaways, Devon Hideaways, and Lantern and Larks. Cornwall Hideaways itself consolidates several regional Cornish brands — Self Cater Cornwall Holidays Limited, West Country Beach Holidays, and Cornish Seaview Cottages Limited — under its registered entity Cornwall Hideaways Limited (Companies House number 03514233). Headquartered in Truro with a secondary office in Wadebridge, the company employs 11-50 staff and runs additional owned-and-maintained content channels including an e-newsletter, a printed Hideaways News magazine, an extensive "What's On" Cornwall guide, and social media presence on Facebook, Instagram, and TikTok.

Revenue is generated primarily through commissions on holiday cottage bookings (average order value approximately £1,000 per booking), supplemented by Fully Managed Service fees, a tiered Damage Waiver scheme (£150-£500 by property size), Gift Vouchers, and a Rewards loyalty programme. Distribution combines direct online bookings, phone reservations, and an Awin-managed affiliate programme paying 5% commission on confirmed bookings. The company holds a 4.8/5 Feefo rating across 804 verified reviews and was awarded the Feefo Platinum Trusted Service Award 2026, signalling strong customer satisfaction relative to its regional scale. Property owner operations are supported by a SuperControl portal with DAC7 compliance reporting and Your Compliance health & safety documentation tools, reflecting adaptation to UK short-term rental regulation.

Name

Cornwall Hideaways

Legal name

Cornwall Hideaways Limited

Website

https://cornwallhideaways.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Cornwall Hideaways is a UK-based holiday cottage lettings agency operating a direct-to-consumer booking platform with over 280 self-catering properties across Cornwall, serving UK holidaymakers and property owners under the Quality Holidays Assured group alongside brands like Rural Retreats and Norfolk Hideaways.

Ownership category

akta.pro rank

Product category

Holiday Cottage Lettings

NAICS

Other Traveler Accommodation (72119)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Full-Service Vacation Rental Property Management (THAMAKAA)

Keywords

• Holiday cottage rentals
• Self-catering accommodation
• Vacation property letting
• Holiday letting agency
• Property management services

Headquarters

HQ city

Truro

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Holiday cottage booking commissions: The company takes a commission on bookings made through its platform for holiday cottages managed on behalf of property owners. The affiliate programme offers 5% commission on confirmed bookings.
2. Property management services: Services for property owners including marketing-only service or fully managed service covering bookings, maintenance, and guest management.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Cornwall Hideaways is a holiday letting agency that markets and rents a portfolio of over 280 self-catering cottages across Cornwall via its own booking website, supplemented by phone bookings and an Awin affiliate programme. For property owners it offers two service tiers: a Marketing Service (booking generation only) and a Fully Managed Service covering bookings, maintenance and guest management. Ancillary paid offerings include a tiered Damage Waiver scheme and Gift Vouchers.

Product overview

Cornwall Hideaways is a holiday cottage booking platform offering over 280 self-catering properties across Cornwall, including coastal and countryside locations in North, East, South, and West Cornwall. The core product is the cottage rental marketplace, supported by property sub-brands for specific needs (Luxury, Dog Friendly, Romantic, Family, Large Properties). Property features include hot tubs, swimming pools, and sea views. The company also provides property letting services (Marketing Service and Fully Managed Service) for holiday home owners, plus ancillary products including Gift Vouchers, Damage Waiver Scheme, Special Offers, and a Rewards Programme. The platform is part of Quality Holidays Assured group with sister companies including Norfolk Hideaways, Rural Retreats, and Lantern and Larks.

Differentiator

Problem solved

Functional benefit

Products and services

• Holiday Cottage Rentals Self-catering holiday cottage booking service offering over 280 quality-checked properties across North, East, South and West Cornwall plus border areas, for individual travellers, couples, families and groups seeking short breaks or longer holidays.
• Marketing Service for Property Owners Marketing-only holiday letting service for property owners in which Cornwall Hideaways lists the property on its booking platform and drives reservations, while the owner handles day-to-day operations themselves.
• Fully Managed Service for Property Owners Fully managed holiday letting service for property owners covering marketing, bookings, guest communications, changeover coordination, maintenance and compliance, accessed via the SuperControl-based Property Owner Portal and the Your Compliance platform.
• Gift Vouchers Purchaseable gift vouchers that can be given as presents and redeemed against Cornwall Hideaways cottage bookings.
• Damage Waiver Scheme Optional damage waiver covering accidental damage to the property during a stay, with tiered fees based on property size (£150 for 1-2 bedroom cottages up to £500 for 8+ bedroom houses) in place of a large refundable security deposit.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Four partnerships are on record, tiered minor and core.

• Awin (Affiliate Window)minorGTM or Marketing PartnerAffiliate marketing partnership managed through Awin where affiliates can sign up to promote Cornwall Hideaways and earn 5% commission on confirmed bookings. Affiliates receive marketing support including daily product feeds, banners, text links and live availability links.
• Cornwall Wildlife TrustminorStrategic or Co-development PartnerCornwall Hideaways is proud to support the Cornwall Wildlife Trust via the Wilder Business Network, helping to protect Cornwall's wildlife and natural environment.
• FeefominorOthersCustomer review platform used to collect and display verified guest reviews. The company maintains a 4.8/5 rating based on 804 reviews and holds the Platinum Trusted Service Award 2026.
• Quality Holidays AssuredcoreStrategic or Co-development PartnerParent company/group. Cornwall Hideaways is part of Quality Holidays Assured, a group of companies with 35 years' experience in the holiday business. Sister companies include Rural Retreats, Norfolk Hideaways, Suffolk Hideaways, Cotswolds Hideaways, Dorset Hideaways, Glamping Hideaways, Isle of Wight Hideaways, Yorkshire Hideaways, Devon Hideaways, and Lantern and Larks.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Vrbo: OTA focused on whole-home vacation rentals, with material UK and Cornwall inventory. Competes for the same bookable nights and same owner supply, but operates at much broader scale and without Cornish localisation.
• Airbnb: Dominant global OTA for short-term stays including Cornwall cottages. Provides the alternative direct-booking channel against which Cornwall Hideaways' commission-based agency value proposition must compete.
• Booking.com: Global OTA listing thousands of Cornwall holiday rentals alongside hotels. Sets the baseline price/commission benchmark against which UK specialist agencies like Cornwall Hideaways differentiate on curation and local expertise.

Direct peers

• Travel Chapter: UK parent of multiple regional holiday cottage brands (including Holiday Cottages, BlueChip Holidays, Toad Hall Cottages). Operates an agency + property management model with a portfolio strategy very similar in shape to Cornwall Hideaways' Quality Holidays Assured group structure.
• Sykes Cottages: One of the largest UK holiday cottage letting agencies, operating a similar full-service bookings + property management model across the UK and Ireland. Closest direct competitor in terms of product, customer base (UK families/couples seeking self-catering stays) and agency model.
• Cottages.com: UK-focused holiday cottage marketplace offering thousands of self-catering properties across Britain, including Cornwall. Operates a comparable booking platform with property management services on behalf of owners.
• Norfolk Hideaways: Another direct sibling brand inside Quality Holidays Assured, providing holiday cottages in Norfolk using the same operational and brand template. Direct peer under shared ownership and operating model.
• Holiday Cottages: UK holiday cottage letting agency (part of Travel Chapter) offering self-catering stays in coastal and countryside locations including Cornwall. Direct overlapping offering on product, geography and target customer.
• Hoseasons: Major UK holiday accommodation specialist covering cottages, lodges and parks, with a broad portfolio of self-catering units in Cornwall. Direct competitor in the same product and customer category.
• Rural Retreats: Sister company inside the Quality Holidays Assured group, offering premium self-catering properties across the UK. Operates an identical full-service holiday lettings model and shares back-office infrastructure with Cornwall Hideaways.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cornwallhideaways
• Instagraminstagram.com/cornwallhideaways
• TikToktiktok.com/@cornwallhideaways
• Xx.com/CornwallHide

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cornwall Hideaways