Interactive Resource Center

What Interactive Resource Center does

Interactive Resource Center (IRC) is a 501(c)-equivalent nonprofit organization founded in 2009 and headquartered in Greensboro, North Carolina. It operates as Guilford County's only day resource center serving people experiencing, facing, or coming out of homelessness. The organization runs a 22,000-square-foot community center at 407 East Washington Street that delivers, under a single roof, fundamental services (showers, laundry, barbershop, phone bank, mailroom, computer lab, storage lockers), integrated care (case management, on-site medical clinic staffed by a nurse practitioner, mental health and substance abuse counseling, employment assistance), and the PATH Street Outreach program that engages individuals in encampments and vehicles. Approximately 150–200 guests access the facility daily. The organization supplements day services with The Doorway Project — a seasonal pallet home community operated in partnership with the City of Greensboro — and coordinates a Safe Parking site for vehicle-dwelling residents.

IRC is governed by an independent Board of Directors and operates as a low-barrier facility with no prerequisites for guests. Its technology footprint is non-proprietary: DonorPerfect for donation processing, Amazon Wish List and Amazon Smile for in-kind and affiliate giving, Zibster for web content, and standard social media accounts (Facebook, Instagram). No AI/ML capabilities, proprietary platforms, or data products are evidenced. There is no parent company, subsidiary, or institutional ownership stake.

The revenue model is a four-stream contributed-revenue model: (1) individual donations (one-time and a monthly sustainer program starting at $5), described by IRC as 'the heart of community support'; (2) foundation, church, organizational, and city/state/federal government grants; (3) branded merchandise sales through the 'I Am Your Neighbor' shop (t-shirts $30, tote bags $25, pins $5); and (4) Amazon-affiliated giving via Wish List and Amazon Smile. Services are delivered free of charge to guests. Operational scale is small (1–10 employees), and revenue is not publicly disclosed.

Name

Interactive Resource Center

Legal name

Interactive Resource Center

Website

https://interactiveresourcecenter.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Interactive Resource Center is a nonprofit day resource center in Greensboro, NC, founded in 2009, serving 150–200 people experiencing homelessness daily via showers, case management, medical and mental health care, outreach, and seasonal shelter programs.

Ownership category

akta.pro rank

Product category

Homeless Services

NAICS

Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Homeless day services
• Social services nonprofit
• Community resource center
• Case management services
• Basic needs assistance

Headquarters

HQ city

Greensboro

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: Individual donors contribute one-time or monthly recurring donations; monthly sustainer program starts at $5/month; individual donations represent the heart of community support.
2. Foundation and Government Grants: Grant funding received from foundations, churches, organizations, and through city, state, and federal government programs.
3. Merchandise Sales: Sale of branded merchandise including 'I Am Your Neighbor' t-shirts, tote bags, and pins through the IRC shop.
4. Amazon Wish List / Amazon Smile: Donations received through Amazon Wish List fulfillment and Amazon Smile program where 5% of purchases are donated.

Pricing tiers

Distribution channels3 records

Marketing channels8 records

Core offering

Interactive Resource Center is a nonprofit day resource center that provides fundamental services (showers, laundry, mail service, barbershop, phone bank, computer lab) and integrated care (case management, medical clinic, mental health services, PATH Street Outreach) to people experiencing homelessness in Guilford County, NC. The organization operates a 22,000-square-foot community center and partners with the City of Greensboro on the Doorway Project, a seasonal pallet home community offering temporary shelter.

Product overview

Interactive Resource Center is a non-profit day resource center offering a unified suite of services for people experiencing homelessness in Guilford County, NC. The organization operates a 22,000-square-foot facility providing fundamental services (showers, laundry, barbershop, phone bank, mailroom, computer lab), integrated care (case management, medical clinic, mental health services, PATH Street Outreach), and the Doorway Project seasonal pallet home community. Additional programs include the Guest Advisory Committee, annual Resource Fair, and merchandise shop supporting donations. The organization serves approximately 150-200 people daily and functions as the county's only day resource center for those facing homelessness.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Resource Center Services Fundamental services at a 22,000-square-foot community center including showers, laundry, phone access, mailing addresses, barbershop, storage lockers, and computer lab for people experiencing homelessness.
• Integrated Care Services Person-centered assistance including case management, PATH Street Outreach, medical clinic, mental health nursing, and referrals to address all aspects of the homeless experience.
• Medical Clinic On-site medical services provided by a nurse practitioner offering basic medical care and health services to guests.
• Mental Health Services Mental health and substance abuse counseling services provided on-site for guests in need of behavioral health support.
• PATH Street Outreach Outreach team that engages with individuals experiencing homelessness, connecting them to IRC services and helping them access housing and support.
• The Doorway Project Seasonal pallet home community operated in partnership with the City of Greensboro, providing temporary shelter housing for people experiencing homelessness.
• IRC Merchandise (I Am Your Neighbor) Limited edition merchandise including tee shirts, tote bags, and pins featuring the I Am Your Neighbor messaging, with proceeds supporting IRC programs.

Quantifiable outcome

• Over 200 people served daily through doors
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Food LionminorGTM or Marketing PartnerResource Fair sponsor providing support for community event connecting guests to area resources
• PublixminorGTM or Marketing PartnerResource Fair sponsor for community event
• DJ Trailblazer (Tony Clodfelter)minorGTM or Marketing PartnerResource Fair sponsor and entertainment provider
• Jerusalem Market on ElmminorGTM or Marketing PartnerResource Fair sponsor
• BeautisaminorGTM or Marketing PartnerResource Fair sponsor
• The Ward FamilyminorGTM or Marketing PartnerResource Fair sponsor
• Liz SeymourminorGTM or Marketing PartnerResource Fair sponsor and quote contributor on IRC mission
• Congressional Social Work Education Initiative (CSWEI)coreStrategic or Co-development PartnerPartnership providing case management and counseling services for people in crisis; enables social work education and training
• City of GreensborocoreStrategic or Co-development PartnerCollaborative partnership for seasonal pallet home community (The Doorway Project) providing temporary shelter housing
• Community Organizations and VolunteerscoreStrategic or Co-development PartnerHair stylists, law firms, and other organizations offering services in-house at the IRC facility
• Mental Health ProviderscoreStrategic or Co-development PartnerMental health service providers participating in Resource Fair and ongoing service provision
• Housing Access OrganizationscoreStrategic or Co-development PartnerHousing access providers connecting guests to permanent housing solutions

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Room In The Inn: Nashville-based nonprofit that began as a day program providing meals, showers, and case management before expanding into shelter and transitional housing. Comparable operating model—low-barrier daytime services integrated with longer-term housing pathways.
• Durham Rescue Mission: Durham, NC-based nonprofit providing shelter, meals, medical and dental care, and recovery programs for people experiencing homelessness. Comparable integrated service model in a neighboring North Carolina market.

Broad incumbents

• Family Promise: National nonprofit network focused on preventing and ending family homelessness through shelter, housing stabilization, and case management. Broader incumbent with overlapping mission but greater geographic reach and programmatic specialization.
• The Salvation Army of the Carolinas: Large national faith-based organization operating shelter, meal, and case management programs across the Carolinas, including Greensboro. Overlaps in service offerings but serves a broader mission and geography.
• Catholic Charities Diocese of Greensboro: Regional Catholic Charities agency providing housing assistance, food programs, and refugee services across western North Carolina. Comparable in funding model and case management orientation, but with broader social service scope.

Others

• PATH (Projects for Assistance in Transition from Homelessness): Federal SAMHSA-funded outreach program for people experiencing homelessness with serious mental illness. IRC operates a PATH street outreach team, making this both a funder/partner and a comparable service delivery framework.
• National Health Care for the Homeless Council: National advocacy and training organization advancing medical, mental health, and social services for people experiencing homelessness. Relevant peer as an ecosystem enabler with which IRC-aligned clinics and programs interact.

Direct peers

• Urban Ministry Center: Charlotte, NC-based nonprofit providing integrated services (showers, laundry, meals, case management, medical care) to people experiencing homelessness. Highly comparable as a regionally focused day resource center using a similar whole-person model in North Carolina.
• Greensboro Urban Ministry: Greensboro-based interfaith nonprofit operating food assistance, shelter, and case management programs for unhoused and low-income residents. Direct local peer with overlapping services in the same county.
• St. Vincent de Paul Society of Greensboro: Local Greensboro affiliate of a national Catholic nonprofit providing food, shelter, and case management to people experiencing homelessness and poverty in the same service geography as IRC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gsodaycenter
• Instagraminstagram.com/irc__greensboro
• Xx.com/gsodaycenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interactive Resource Center