Helping Hands
Helping Hands Chore Service is a 501(c)(3) nonprofit founded in 2006 that provides non-medical in-home homemaker and companion care to seniors and individuals with disabilities across five towns in northwestern Connecticut, funded by client donations and grants.
- Company typePrivate
- Founded2006
- HeadquartersWinsted, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Helping Hands does
Helping Hands Chore Service, Inc. is a 501(c)(3) nonprofit organization founded in 2006 and headquartered at 115 Spencer Street within the Winsted Health Center in Winsted, Connecticut. The organization delivers non-medical in-home homemaker and companion care services to seniors (its primary segment) and individuals with disabilities (no age restriction) across five towns in northwestern Connecticut: Barkhamsted, Colebrook, New Hartford, Norfolk, and Winsted/Winchester. Service scope includes light housekeeping, laundry, meal preparation, grocery shopping, errands, transportation to medical appointments, medication reminders, fall prevention, light yard work, companionship, and respite for family caregivers. Care is dispatched on an hourly basis by per-diem/part-time caregivers who are individually matched to clients by the Director following an in-home needs assessment.
The operating model is labor-intensive by design, with no proprietary software, platform, mobile app, API, or AI/ML component. Technology is limited to a website (helpinghandschoreservice.org) and standard phone/email intake; the website itself was funded by the Draper Foundation Fund. Revenue is assembled from four streams: (1) voluntary client donations, with services offered regardless of income to keep them accessible to seniors on fixed incomes; (2) grants from the Western Connecticut Area Agency on Aging (Older Americans Act and State funding), the Archdiocese of Hartford's Archbishop's Annual Appeal, the Northwest CT Community Foundation (Cycle Grant and Year-End Critical Needs Grant), the Draper Foundation Fund, the NW Community Bank Foundation, and the Winsted Health Center Foundation; (3) town assistance from local municipalities in the service area; and (4) tax-deductible community contributions. Go-to-market is community-led, driven by referrals from the Western CT Area Agency on Aging, healthcare providers in the Winsted Health Center, Susan B. Perry Senior Housing, and word of mouth. The company is state-licensed under HCA Registration #HCA.0000201, is a subcontractor to Connecticut Community Care, Inc. (CCCI), the National Family Care Support Program (NFCSP), and Congregate Housing Services (CHSP), and is a member of the Connecticut Homemaker & Companion Association.
Helping Hands firmographics
Firmographics- Name
- Helping Hands
- Legal name
- Helping Hands Chore Service, Inc.
- Website
- https://helpinghandschoreservice.org
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Helping Hands Chore Service is a 501(c)(3) nonprofit founded in 2006 that provides non-medical in-home homemaker and companion care to seniors and individuals with disabilities across five towns in northwestern Connecticut, funded by client donations and grants.
- Ownership category
- akta.pro rank
Helping Hands industry classification
Industry- Product category
- Senior Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)
Keywords
Where Helping Hands is headquartered
LocationHeadquarters
- HQ city
- Winsted
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Helping Hands business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Client Donations: Clients are given an opportunity to donate toward the costs for services received. Services are offered regardless of income, making it affordable for those on fixed incomes.
- Grant Funding: Funded partially by grants from Western Connecticut Area Agency on Aging (Older Americans Act and State funding), Archbishop's Annual Appeal, Northwest CT Community Foundation (Cycle Grant, Year-End Critical Needs Grant), Draper Foundation Fund, and Winsted Health Center Foundation.
- Town Assistance: Financial support from local municipalities in the service area.
- Community Donations: Tax-deductible contributions from community members supporting senior services in the service area.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Hourly services with donation-based funding |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Helping Hands product offering
Product offeringCore offering
Helping Hands provides non-medical homemaker-companion care services delivered in clients' homes by trained caregivers on an hourly basis. Services include light housekeeping, laundry, meal preparation, grocery shopping, errands, transportation to medical appointments, medication reminders, fall prevention, companionship, and respite for family caregivers for seniors and individuals with disabilities in five northwestern Connecticut towns.
Product overview
Helping Hands operates as a single, unified nonprofit home care service offering. The core offering is a homemaker and companion care program that provides non-medical support services to seniors and individuals with disabilities, enabling them to remain independent in their own homes. Services include housekeeping, grocery shopping, meal preparation, transportation to medical appointments, companionship, and respite for family caregivers. All services are delivered on an hourly basis by trained caregivers who are matched with clients based on compatibility, with clients invited to donate toward service costs based on their ability.
Differentiator
Problem solved
Functional benefit
Products and services
- Homemaker and Companion Care Services Non-medical in-home support services delivered on an hourly basis by trained caregivers, including light housekeeping, laundry, household chores, grocery shopping, errand running, meal preparation, fall prevention, light yard work, transportation to medical appointments, medication reminders, companionship, and respite for family caregivers. Available to seniors aged 60 and over and to individuals with disabilities regardless of age, with financial assistance available regardless of income for eligible clients.
Quantifiable outcome
- Clients can accomplish significantly more with caregiver assistance compared to solo efforts
Companies that use Helping Hands
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
Helping Hands technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Helping Hands partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and major.
- Connecticut Community Care, Inc. (CCCI)coreSubcontractor relationship where Helping Hands provides homemaker and companion services as part of CCCI\'s care network for seniors and individuals with disabilities.
- National Family Care Support (NFCSP)coreSubcontractor partner providing respite services for family caregivers, helping family members care for loved ones at home.
- Congregate Housing Services (CHSP)majorPartnership providing housing-related support services for seniors in congregate living situations.
- Connecticut Homemaker & Companion AssociationmajorProfessional association membership providing networking, advocacy, and industry best practices for home care agencies.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Helping Hands competitors and assessment
Company assessmentDirect peers
- BrightStar Care: Franchised home care agency offering both non-medical and skilled home health services — relevant because BrightStar competes for the same client segment and could expand Helping Hands' service area.
- Senior Helpers: National franchise offering in-home senior care including personal care, companionship, and respite — overlapping with Helping Hands' service categories and target population.
- Comfort Keepers: Franchised in-home care provider specializing in companion and personal care services for seniors and adults with disabilities, mirroring Helping Hands' homemaker-companion offering and 60+ target segment.
- Visiting Angels: National non-medical senior home care franchise offering companion, homemaker, and personal care services — directly comparable to Helping Hands' core service mix, but operating across a much broader U.S. footprint.
- Home Instead: Large franchise network providing non-medical in-home care for seniors (companionship, housekeeping, meal prep, transportation) — essentially the same service model as Helping Hands but with national scale and brand.
- Right at Home: Franchised in-home care and assistance provider for seniors and adults with disabilities, with comparable homemaker, companion, and respite offerings.
Emerging players
- Synergy HomeCare: Franchised non-medical home care provider with a growing franchise footprint. Comparable service mix to Helping Hands and a likely competitor for both clients and caregivers in adjacent Connecticut markets.
Broad incumbents
- Amedisys: Major publicly-traded home health and hospice provider. While more clinically oriented, Amedisys competes for the same in-home care dollars in Connecticut and represents a larger incumbent that could consolidate the market.
- Bayada Home Health Care: Large national home health provider with adult and senior care, hospice, and private duty services. Overlaps with Helping Hands on private duty/personal care but operates at vastly greater scale across multiple states.
Regional players
- Easter Seals (Connecticut chapter): Disability services nonprofit with a Connecticut presence offering in-home and community-based support for individuals with disabilities — overlapping with Helping Hands' secondary 'Individuals with Disabilities' segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Helping Hands social profiles
Digital presenceHelping Hands compliance and trust
Trust signalCompliance2 records
Helping Hands financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helping Hands leadership team
Management profileNumber of profiles
Profiles7 records
Helping Hands funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helping Hands M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helping Hands
What does Helping Hands do?
Helping Hands provides non-medical homemaker-companion care services delivered in clients' homes by trained caregivers on an hourly basis. Services include light housekeeping, laundry, meal preparation, grocery shopping, errands, transportation to medical appointments, medication reminders, fall prevention, companionship, and respite for family caregivers for seniors and individuals with disabilities in five northwestern Connecticut towns.
Is Helping Hands a public or private company?
Helping Hands is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Helping Hands founded?
Helping Hands was founded in 2006. It employs 11 to 50 people.
Where is Helping Hands based?
Helping Hands is headquartered in Winsted, United States, in the North America region.
How does Helping Hands make money?
Four revenue lines are on record. Client Donations are the primary driver. The others are grant Funding, town Assistance and community Donations.
Who are Helping Hands's main competitors?
Direct peers on record are BrightStar Care, Senior Helpers, Comfort Keepers, Visiting Angels, Home Instead and Right at Home. Synergy HomeCare is listed as an emerging player. Broad incumbents are Amedisys and Bayada Home Health Care. Easter Seals (Connecticut chapter) is listed as a regional player.
Does Helping Hands have an API?
No public API is recorded for Helping Hands.
What industry is Helping Hands in?
Helping Hands's product category is Senior Home Care Services. Its primary akta.pro industry code is HLAFAEAB, Personal Care / Non-Medical Home Care (Private Duty). Its NAICS code is 624120 and its SIC code is 8082.