What ABC does

ABC (legal name ASSISTANCE BUREAUTIQUE ET COMMUNICATION) is a privately held, Paris-based office automation provider founded in 1994, operating from a single location at 126 rue d'Alésia in the 14th arrondissement. The company specializes in the sale, installation, rental, repair, and maintenance of office and IT equipment — primarily printers, photocopiers, multifunction devices, plotters, and consumables (ink cartridges, toners) — sourced from third-party OEMs including KYOCERA, Triumph Adler, Oki, Ricoh, Brother, HP, Canon, and Epson. ABC does not develop proprietary technology; it positions itself as a multi-brand, brand-agnostic service provider with an in-house technician team (no subcontracting) capable of maintaining all makes of equipment across the Île-de-France region.

The company's revenue model combines three streams: (1) one-time equipment sales, (2) recurring rental/leasing contracts with bundled maintenance and upgrade options, and (3) professional maintenance and repair services sold via service contracts or per-incident fees. All pricing is quote-based and negotiated directly, with no published price list or e-commerce channel. Go-to-market is sales-led and entirely local: customers reach ABC via phone, walk-in visits, online contact forms, or on-site service delivery. Marketing is restricted to local SEO, a Google Business Profile, and organic social (Facebook, Twitter). The company serves a fragmented SMB and small-institutional base — PME-PMI, startups, architecture firms, medical practices, insurance companies, accounting firms, associations, local government, schools, and light-industrial offices — with no named anchor enterprise customers and no disclosed revenue. The website emphasizes 25+ years of experience, rapid 24-48 hour on-site response across Île-de-France, and single-vendor lifecycle management as core differentiators.

Name

ABC

Legal name

ASSISTANCE BUREAUTIQUE ET COMMUNICATION

Website

https://abc-paris14.fr

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

ABC is a privately held Paris-based office automation provider, founded in 1994, that sells, rents, installs, and maintains third-party printers, photocopiers, and multifunction devices for SMBs and small institutions across the Île-de-France region of France.

Ownership category

akta.pro rank

Product category

Office Equipment Services

NAICS

Office Equipment Merchant Wholesalers (42342), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Office Technology & Consumables Distribution (Printer Supplies, Toner, Paper) (CRAOALAG)

akta.pro secondary industry

Calendars, Planners & Organization Supplies Retail (CRALABAJ)

Keywords

• Office equipment sales
• Printer maintenance services
• Photocopier rental
• Office automation support
• Multifunction device repair

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales: ABC sells office equipment including printers, multifunction devices, photocopiers, and plotters, along with consumables such as ink cartridges and toner. Equipment sales represent the primary revenue stream, supported by product brands KYOCERA, Triumph Adler, Oki, Ricoh, and Brother.
2. Equipment Rental / Leasing: ABC offers flexible rental solutions for office equipment, allowing clients to avoid large upfront capital expenditure. Rental contracts include maintenance coverage and the option to upgrade equipment. This provides recurring revenue and client lock-in.
3. Maintenance and Repair Services: ABC provides on-site maintenance contracts, troubleshooting, and repair services for all makes of office equipment. Services include preventive maintenance, emergency repair, system programming, and configuration. Revenue is generated through service contracts and per-incident fees.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ABC (ASSISTANCE BUREAUTIQUE ET COMMUNICATION) sells, installs, rents, repairs and maintains office automation and IT equipment — printers, photocopiers, multifunction devices, and plotters — from third-party brands such as KYOCERA, Triumph Adler, Oki, Ricoh, Brother, HP, Canon, and Epson. The company also supplies related consumables (toners, ink cartridges) and offers IT system programming, configuration, and audit/consulting services for clients in the Paris and Île-de-France region.

Product overview

ASSISTANCE BUREAUTIQUE ET COMMUNICATION (ABC) is a Paris-based office equipment and IT solutions provider offering a comprehensive portfolio of products and services. The company operates as a single-brand multi-product office equipment dealer, providing sales, installation, maintenance, and rental of office automation equipment across the Île-de-France region. The core product portfolio includes OKI printers, Kyocera ECOSYS and TASKalfa multifunction devices, Triumph Adler photocopiers and multifunction devices, along with a full range of consumables (printer cartridges, ink, toners) from brands including KYOCERA, Ricoh, HP, Canon, and Epson. The company complements its product sales with services including equipment installation and configuration, brand-agnostic repair and troubleshooting, preventive and corrective maintenance contracts, flexible equipment rental programs, IT system programming and configuration, and professional audit and consulting services. Founded in 1994, ABC serves diverse clients including SMEs, medical practices, insurance companies, accounting firms, associations, and local government entities.

Differentiator

Problem solved

Functional benefit

Products and services

• Sale and Installation of Office Equipment Sale of office automation and IT equipment from KYOCERA, Triumph Adler, Oki, Ricoh, Brother, HP, Canon, and Epson, including delivery, on-site installation, configuration, and team training. Targeted at SMEs, professionals, and public institutions in Île-de-France.
• Office Equipment Rental / Leasing Flexible rental of printers, photocopiers, and multifunction devices with maintenance coverage and upgrade options. Aimed at startups and SMEs that want to avoid large upfront capital expenditure.
• Maintenance Contracts Preventive and corrective maintenance contracts for all brands of office equipment, including scheduled servicing, consumables management, and rapid intervention within 24-48 hours across Île-de-France.
• Repair and Troubleshooting (All Brands) On-site troubleshooting and repair services for all makes and models of office equipment (printers, copiers, MFPs), performed by in-house technicians without subcontracting.
• IT System Programming and Configuration Programming, configuration, and integration of office and IT systems (including multifunction device setup, secure print, network configuration) for professional environments.
• Audit and Consulting Professional audit and consulting services to evaluate office equipment needs and recommend tailored solutions for businesses and public institutions.
• Printer Cartridges and Ink Consumables Sale of original, compatible, and generic ink cartridges, toners, and other consumables for HP, Canon, Epson, Oki, Lenovo, KYOCERA, Ricoh and other brands.
• Multifunction Photocopiers All-in-one photocopiers offering printing, scanning, copying, and faxing, with data encryption, secure document storage, and built-in hard drives (250-500GB).
• Large Format Plotters (Traceurs) Large-format plotters providing high-resolution printing of architectural plans, technical drawings, and marketing materials, with automatic printhead cleaning.

Quantifiable outcome

• Rapid intervention within 24-48 hours for equipment repair
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• KYOCERAcoreTechnology or IntegrationABC sells KYOCERA equipment (including ECOSYS and TASKalfa product lines) and supplies KYOCERA consumables. KYOCERA products are prominently featured across ABC's service pages and represent a core element of the product portfolio.
• Triumph AdlercoreTechnology or IntegrationABC is an authorized reseller of Triumph Adler photocopiers and multifunction devices. Triumph Adler products appear extensively across ABC's website with dedicated landing pages for multiple geographic areas.
• OkicoreTechnology or IntegrationABC sells and services Oki printers and multifunction equipment. Oki products are featured prominently across multiple service pages and geographic-specific landing pages on ABC's website.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Xerox France: Xerox offers a broad portfolio of printers, multifunction devices, and managed document services in France, competing with ABC on enterprise and SMB office equipment sales and service.
• Brother France: Brother is a named ABC partner brand and also sells printers and multifunction devices directly to French SMBs through its own channels, making it a manufacturer-incentivized competitor in the same office equipment category.
• Canon France: Canon is one of ABC's named consumable brands and also competes directly with its own direct sales of office printers, multifunction devices, and imageRUNNER/PIXMA lines to French SMBs.
• KYOCERA Document Solutions France: KYOCERA's French arm — ABC's most prominent brand partner — sells ECOSYS and TASKalfa hardware directly and through partners, representing both a supplier relationship and a competitive incumbent in the same product categories ABC resells.
• HP France: HP sells printers, multifunction devices, and printing consumables directly and via partners across France, including products whose consumables ABC stocks and resells, making it both a supplier ecosystem participant and a competitor.
• Econocom: Econocom is a French-headquartered technology leasing and managed services firm that offers office equipment rental and lifecycle management to enterprises and SMBs, competing with ABC's rental/leasing and maintenance proposition at greater scale.
• Sharp Electronics France: Sharp sells multifunction devices and office printers in France through direct and partner channels, targeting the same SME and mid-market segments as ABC with comparable hardware-and-service bundles.

Regional players

• LDLC Pro: LDLC Pro is the B2B arm of French IT retailer LDLC, selling office and IT hardware with a primarily online channel — a regional French competitor reaching SMB customers via e-commerce rather than field service.

Direct peers

• Konica Minolta France: Konica Minolta operates a direct sales and service organization in France for multifunction printers, production print, and managed print services, overlapping directly with ABC's core offering to SMEs and public-sector customers.
• Ricoh France: Ricoh France sells and services its own multifunction devices, printers, and document management solutions to French SMBs and enterprises, directly competing with ABC's hardware-and-service proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/share.php?u=https://www.abc-paris14.fr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ABC