Ricoh France

What Ricoh France does

Ricoh France is the French operating subsidiary of Ricoh Company, Ltd., a Japanese multinational listed on the Tokyo Stock Exchange (TSE: 7752) and founded in 1936. The entity serves as the French arm of a global organization with 80,000+ employees across 200 countries, with French operations supported by 3,200+ specialized technicians across the EMEA region. Ricoh France provides digital workplace solutions to businesses across three size segments — small and medium enterprises (PME), mid-market companies, and large enterprises — covering managed print services, process automation, cloud infrastructure, cybersecurity, and communication and collaboration services.

The company's product portfolio is structured as a platform-plus-modules architecture. Core offerings include multifunction printers, single-function printers, production printing systems (sheet-fed, wide-format, continuous feed, inkjet), and the RICOH Print as a Service subscription model. Digital workplace platforms include RICOH Spaces (workspace optimization with desk and room booking, wayfinding, IoT analytics), RICOH Meeting Spaces (collaboration solutions supporting Microsoft Teams, Zoom, WebEx, and Pexip), and RICOH CloudStream (Zero Trust cloud print). Process automation is delivered through DocuWare document management, accounts payable automation, and intelligent indexing. Cloud and infrastructure services encompass hybrid multi-cloud delivery (AWS Advanced Consulting Partner), data center modernization, and managed cybersecurity through the RICOH Global Security Operations Center. Recent launches include RICOH TotalFlow Optimizer, RICOH Pro C5400, and Digital Eyes (visual intelligence for logistics).

The business model combines hardware sales, subscription/recurring services (PraaS, managed services), professional services and consulting, and training programs. Pricing is largely quote-based, with Print as a Service offered on multi-year contracts with quarterly billing tied to subscription tiers defined by user and device counts. Distribution occurs through direct enterprise field sales, an eShop storefront, channel partners and resellers, and self-service portals (OneRicoh, eService). Marketing and demand generation span content marketing, SEO, email, webinars, industry events, and social media. The company maintains strategic partnerships with AWS, Microsoft, HEIDELBERG (15-year collaboration), and DocuWare, and is recognized through Gartner Magic Quadrant, IDC MarketScape, EcoVadis Platinum, and CDP Supplier Engagement Leader distinctions.

Name

Ricoh France

Legal name

Ricoh Company, Ltd.

Website

https://ricoh.fr

Company type

Public

Founded year

1936

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ricoh France is the French subsidiary of Ricoh Company, Ltd. (TSE: 7752), providing digital workplace solutions — including managed print services, process automation, cloud infrastructure, cybersecurity, and collaboration tools — to small, mid-market, and large enterprises across France.

Ownership category

akta.pro rank

Headquarters

HQ city

Rungis

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Managed Print Services: Managed print infrastructure services including equipment, supplies, maintenance, and support delivered as subscription-based or contract services.
2. Hardware Sales: Sale of office printers, multifunction devices, production printing systems, scanners, interactive whiteboards, and related peripherals.
3. Process Automation Services: Accounts payable automation, document management, workflow automation, and RPA services for business process optimization.
4. Cloud and Infrastructure Services: Data center services, hybrid multi-cloud solutions, IaaS, network design, backup and recovery, and infrastructure consulting.
5. Cybersecurity Services: Managed cybersecurity services including endpoint security, security operations center, penetration testing, and compliance management.
6. Print as a Service (PraaS): All-inclusive monthly subscription covering multifunction devices, software, consumables, and maintenance with predictable pricing.
7. Carbon Balanced Service: Carbon offset service for print infrastructure, allowing companies to compensate for emissions through certified carbon credit purchases.
8. Professional Services and Consulting: Consulting services for workplace transformation, process optimization, cloud migration, and digital transformation.
9. DocuWare Training: Training programs for document management and process automation solutions, including user, contributor, admin, and integrator certification modules.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Ricoh France is the French subsidiary of Ricoh Company, Ltd., providing office and production printing hardware (multifunction printers, production presses), managed print services, digital workplace solutions, process automation (document management, accounts payable automation), cloud infrastructure, cybersecurity, and communication/collaboration tools to businesses across France. Offerings are delivered via direct sales, subscription-based services such as Print as a Service, partner channels, and an online eShop.

Product overview

Ricoh France offers a comprehensive portfolio of products and services organized as a platform-plus-modules architecture. The core offering centers on office and production printing solutions including multifunction printers, single-function printers, and production presses (sheet-fed, wide-format, continuous feed, inkjet). Ricoh provides managed print services and the subscription-based RICOH Print as a Service (PraaS) for all-in-one printing packages. The digital workplace portfolio includes RICOH Spaces (cloud-based workspace optimization), RICOH Meeting Spaces (collaborative meeting solutions), and Communication & Collaboration services with video conferencing support for MS Teams, Zoom, WebEx, and Pexip. Process automation capabilities feature accounts payable automation and DocuWare document management with intelligent capture and workflow management. Cloud and infrastructure services cover hybrid multi-cloud, data center services, and managed cybersecurity including the GSOC. Key software and tools include RICOH CloudStream (cloud printing), RICOH TotalFlow Optimizer (production workflow automation), and interactive configurators for print services and meeting spaces. The portfolio also includes specialized solutions like Cyber Box RFR for cybersecurity, Digital Eyes for logistics, and the Carbon Balanced Service for sustainability.

Differentiator

Problem solved

Functional benefit

Brands

• RICOH Print as a Service: A subscription-based printing service including multifunction printers, software, and associated services.
• RICOH Spaces
• RICOH CloudStream
• RICOH Meeting Spaces
• RICOH Meeting Rooms
• RICOH Carbon Balanced Service
• Cyber Box RFR
• DocuWare

Products and services

• Office Multifunction Printers Business multifunction devices for printing, scanning, copying, and faxing, designed for organizations of all sizes.
• Single-Function Printers Single-function printing devices for focused printing needs in business environments.
• Production Printing Systems Production presses including sheet-fed, wide-format, continuous feed, and inkjet presses for high-volume commercial printing.
• RICOH Pro C5400 Professional color printer delivering precision and agility in color printing for businesses requiring high-quality output.
• RICOH Print as a Service (PraaS) Subscription-based print service providing an all-inclusive monthly package covering multifunction devices, software, consumables, maintenance, and support with predictable pricing.
• RICOH Spaces Cloud-based workplace optimization platform with desk booking, room reservation, wayfinding, space analytics, visitor management, and IoT sensor integration.
• RICOH Meeting Spaces Meeting room solutions offering collaborative experience for in-office and remote employees, including hardware, software, and support for unified communications across MS Teams, Zoom, WebEx, and Pexip.
• RICOH CloudStream Cloud-based print service enabling Zero Trust printing, scanning, and device management with automated and intuitive integration.
• RICOH TotalFlow Optimizer Production workflow automation solution providing efficiency, visibility, and agility for print production processes.
• Accounts Payable Automation Intelligent invoice processing solution with automated capture, data extraction, workflow routing, and secure archiving integrated with ERP systems.
• DocuWare Document Management Enterprise document management and process automation software with intelligent capture, workflow management, digital archiving, and electronic signature capabilities.
• Cyber Box RFR Cybersecurity solution for simplified data protection of business information and digital assets.
• Managed Print Services Managed printing services covering office printing, cloud printing, print rooms, and on-demand printing with complete infrastructure management.
• Managed Workplace Services Comprehensive workplace management including service desk, device management, end-user computing, workspace booking, IoT solutions, smart lockers, robotics, and AV management.
• RICOH Global Security Operations Center (GSOC) Managed cybersecurity services operating 24/7 to strengthen, optimize, and scale security operations against evolving cyber threats.
• Hybrid Multi-Cloud Services Cloud services covering assessment, private cloud, IaaS, cloud migration, and ongoing optimization for hybrid and multi-cloud environments.
• Cybersecurity Services Managed cybersecurity including endpoint security, security design, consulting, security operations management, and compliance governance.
• Communication and Collaboration Services Meeting room solutions, digital signage, video conferencing, and collaboration tools supporting MS Teams, Zoom, WebEx, and Pexip platforms.
• Digital Mailroom Services Automated mail processing with digitization at entry point, digital distribution, traceable workflow, and GDPR-compliant handling.
• Carbon Balanced Service Carbon offset service compensating print infrastructure emissions through certified climate projects including wind energy, biochar storage, and clean cookstoves.
• DocuWare Training Programs Certified training courses for document management including User, Contributor, Admin, and Integrator profiles with Qualiopi certification.
• Digital Eyes Visual intelligence solution for industrial and logistics enterprises providing digital monitoring and analytics for supply chain operations.
• Data Center and Infrastructure Services IT infrastructure modernization covering architecture consulting, compute and storage, hyperconverged infrastructure, network design, backup and recovery.

Quantifiable outcome

• 95% of large enterprise clients report increased efficiency and productivity
• +6 more outcomes

Named customers17 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability10 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and minor.

• HEIDELBERGcoreStrategic or Co-development Partner · 5 May 2026Strategic partnership celebrating 15 years of collaboration in digital printing systems. HEIDELBERG and Ricoh work together on Versafire digital printing systems, combining HEIDELBERG's printing expertise with Ricoh's imaging technology for the commercial printing market.
• AWS (Amazon Web Services)coreTechnology or IntegrationRicoh is AWS Advanced Consulting and Managed Service Provider. Through RICOH Cloud Services, they co-create and guide businesses in their cloud journey, designing, architecting, implementing and managing AWS-native solutions worldwide. Offers vendor-agnostic solutions for AWS, Azure, and Microsoft environments.
• MicrosoftcoreTechnology or IntegrationIntegration with Microsoft 365, Teams, and Azure platforms. Ricoh solutions support popular videoconferencing platforms including MS Teams, enabling seamless collaboration experiences.
• DocuWarecoreTechnology or IntegrationDocuWare is Ricoh's document management and workflow automation platform partner. Ricoh provides DocuWare solutions including intelligent capture, cloud and on-premise deployment, electronic signature, and comprehensive training programs through DocuWare Academy.
• Anthesis B.V.minorStrategic or Co-development PartnerClimate partner for Ricoh's Carbon Balanced Service. Anthesis B.V. helps manage carbon offsetting with certified third-party credits, with funds allocated to Gold Standard or Verified Carbon Standard (VCS) certified climate action projects.
• Climate Neutral GroupminorStrategic or Co-development PartnerImplements climate action projects such as wind energy initiatives in India, bringing clean energy to rural communities and reducing greenhouse gas emissions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Xerox: Xerox is a direct competitor in production printing, managed print services, and document technology with comparable offerings to Ricoh's production printing and managed services portfolios. Both target similar enterprise customers with hybrid hardware/software/services bundles.
• Sharp Electronics: Sharp offers office multifunction printers, displays, and managed document services with overlap to Ricoh's office printing and meeting/collaboration solutions portfolio. Competes in the same enterprise and SMB procurement cycles for print hardware and services contracts.
• Lexmark: Lexmark competes in enterprise printing hardware, managed print services, and document workflow solutions with a comparable subscription and managed services model. Directly overlaps with Ricoh France's Print as a Service and managed print offerings for mid-market and enterprise customers.
• Brother Industries: Brother competes in office printing hardware and document solutions, with strong SMB and SOHO positioning. While more SMB-focused than Ricoh France, it competes in the same printer/MFP and consumables markets, particularly in the small and mid-market segments Ricoh targets with PraaS Essential tier.
• Konica Minolta: Konica Minolta competes directly in office printing hardware, production print, and managed print services with significant European operations. Like Ricoh France, it serves enterprise customers with combined hardware, software (including workflow and DocuWare-adjacent solutions), and managed services offerings.
• HP (HP Inc.): HP Inc. is the largest global competitor in office and production printing hardware, managed print services, and digital workflow solutions. Directly comparable to Ricoh France's printer/MFP hardware sales, managed print, and document services franchises across similar SMB to enterprise customer segments.
• Epson: Epson competes in office printing, inkjet technology, and business imaging solutions. While more focused on inkjet and consumer/SMB markets, it overlaps with Ricoh France in business printing and document solutions segments, particularly in production inkjet where Ricoh has been recognized as an IDC MarketScape Leader.
• Kyocera Document Solutions: Kyocera Document Solutions offers printers, MFPs, and managed document services with comparable enterprise and SMB positioning to Ricoh France. Particularly active in Europe with similar sustainability and managed services value propositions.
• Canon: Canon competes directly with Ricoh in office multifunction devices, production printing systems, and managed print services, with a strong European presence. Both companies offer print hardware, workflow software, and document management solutions to enterprise and SMB customers.

Emerging players

• DocuWare (standalone competitor - M-Files): M-Files is a direct competitor to DocuWare, which Ricoh France resells and integrates as its document management platform. While DocuWare is a partner product for Ricoh France, M-Files competes for the same accounts payable automation, document management, and workflow automation deals that Ricoh France is pursuing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/RicohFrance
• YouTubeyoutube.com/user/RicohFrance
• Facebookfacebook.com/RicohFrance
• LinkedInlinkedin.com/company/ricoh-france

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ricoh France