Avatu
Avatu is a Pune-based digital transformation consultancy that implements and integrates enterprise platforms — ServiceNow, Salesforce, BMC, Atlassian, and Ennetix — for enterprise and SMB clients across North America, Europe, the Middle East, Africa, and Asia Pacific.
- Company typePrivate
- Founded2018
- HeadquartersPune, India
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Avatu does
Avatu Private Limited is a Pune, India-based digital transformation and workflow automation consultancy founded in 2018. The firm operates a multi-platform services model, delivering consulting, implementation, integration, and managed services across five enterprise software ecosystems: ServiceNow (its anchor platform with Official Consulting & Implementation Program Partner status), Salesforce, BMC, Atlassian (Gold Partner), and Ennetix. Its delivery scope spans IT service management, IT asset management, IT operations management, customer experience, risk and resilience, DevOps, and low-code application development.
Avatu employs 51-100 staff and claims 210+ ServiceNow engagements, 95+ ServiceNow customers, and 60+ total enterprise clients globally across North America, Europe, Middle East, Africa, and Asia Pacific. Named engagements include a 140,000+ asset migration to Jira Service Management for a global logistics firm and a 300+ user ITIL-aligned change management deployment for an outsourcing enterprise, illustrating the firm's capacity for large-scale, multi-region rollouts.
Avatu's revenue model is professional services: project-based implementation engagements scoped through direct enterprise consultations, complemented by recurring managed services and technical assessments under multi-year contracts. Pricing is quote-based and not publicly disclosed. The firm is privately held with no disclosed venture capital or institutional funding, is operationally self-funded, and competes on certified talent depth (124 ServiceNow certifications) and partner-tier credibility rather than proprietary technology.
Avatu firmographics
Firmographics- Name
- Avatu
- Legal name
- Avatu Pvt. Ltd.
- Website
- https://avatu.in
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Avatu is a Pune-based digital transformation consultancy that implements and integrates enterprise platforms — ServiceNow, Salesforce, BMC, Atlassian, and Ennetix — for enterprise and SMB clients across North America, Europe, the Middle East, Africa, and Asia Pacific.
- Ownership category
- akta.pro rank
Avatu industry classification
Industry- Product category
- Digital Transformation Consulting
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
- akta.pro secondary industries
- iPaaS (Cloud Integration Platforms) (HDAEAIAB), Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC)
Keywords
Where Avatu is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Avatu business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Professional Services - Consulting & Implementation: Avatu generates revenue through consulting and implementation services for enterprise platforms (ServiceNow, Salesforce, BMC, Atlassian, Ennetix). Services include workflow automation, digital transformation projects, platform implementation, migration services, and technical assessments. Revenue is project-based and recurring through ongoing client relationships and managed services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consultation and Assessment Services |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Avatu product offering
Product offeringCore offering
Avatu is a digital transformation consultancy that implements and manages enterprise workflow and ITSM platforms for large organizations. It delivers consulting, implementation, migration, and managed services across five partner platforms — ServiceNow (Official Consulting & Implementation Partner), Salesforce, BMC, Atlassian (Gold Partner), and Ennetix — covering Service Management, Risk Resilience, Customer Experience, IT Asset Management, IT Operations Management, App Development, and DevOps capabilities.
Product overview
Avatu is a digital transformation and workflow automation consultancy that provides implementation and consulting services across multiple enterprise platforms. Rather than a single unified product, Avatu operates as a platform-plus-services model, offering deep expertise in ServiceNow (Technology Workflow, Employee Workflow, Customer Workflow, Creator Workflow), Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ, Education Cloud, Manufacturing Cloud, Lightning Web Components, Small Business Starter Kit), BMC (Enterprise Service Management, Operations Management, Workflow Orchestration), Atlassian (Strategy Collection, Teamwork Collection, DevOps, Jira Service Management), and Ennetix (Platform, Endpoint Observability xTend, Integrations). Avatu complements these platform implementations with consulting services spanning Service Management, Risk Resilience, Customer Experience, IT Asset Management, IT Operations Management, App Development & Platform Management, and DevOps. The company serves over 60 clients globally across North America, Europe, Middle East, Africa, and Asia Pacific.
Differentiator
Problem solved
Functional benefit
Products and services
- ServiceNow Consulting & Implementation Services End-to-end consulting, implementation, and optimization services for ServiceNow's Technology Workflow, Employee Workflow, Customer Workflow, Creator Workflow, Packaged Solutions, and Technical Assessment offerings, targeting enterprises seeking IT, employee, and customer workflow automation.
- Salesforce Consulting & Implementation Services Consulting and implementation services for the Salesforce ecosystem including Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ, Lightning Web Components, Education Cloud, Manufacturing Cloud, and the Small Business Starter Kit, for enterprises and SMBs needing CRM, customer experience, and industry-specific cloud capabilities.
- BMC Consulting & Implementation Services Consulting and implementation services for BMC Helix Enterprise Service Management, Operations Management, and Workflow Orchestration, extending ITSM practices to HR, facilities, legal, and finance and providing AI-driven AIOps capabilities for complex enterprise environments.
- Atlassian Consulting & Implementation Services
Quantifiable outcome
- Migration of 140,000+ assets to Jira Service Management for global logistics client
- +3 more outcomes
Companies that use Avatu
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles2 records
Avatu technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability7 records
Feature5 records
Avatu partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- ServiceNowcoreOfficial ServiceNow Consulting & Implementation Program Partner. Avatu has delivered 210+ ServiceNow engagements across 95+ global customers with 124 ServiceNow certifications. Partnership provides direct access to ServiceNow resources, best practices, early access to platform innovations, and enhanced delivery excellence.
- SalesforcecoreTrusted Salesforce implementation partner providing Sales Cloud, Service Cloud, Experience Cloud, CPQ, Education Cloud, Manufacturing Cloud, and Lightning Web Components solutions. Salesforce is listed as a primary platform alongside ServiceNow.
- BMCcoreTrusted BMC implementation partner offering Enterprise Service Management, Operations Management, and Workflow Orchestration solutions using BMC Helix and related BMC platforms.
- AtlassiancoreAtlassian Gold Partner providing Atlassian Strategy Collection, Teamwork Collection, and DevOps solutions. Services include Jira, Confluence, Jira Service Management, and Atlassian ecosystem implementations.
- EnnetixsupportingEnnetix is a technology partner providing AI-driven IT operations management solutions including Ennetix Platform, Endpoint Observability (xTend), and Integrations. Avatu serves as an implementation and integration partner for Ennetix solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Avatu competitors and assessment
Company assessmentDirect peers
- Brillio: Brillio is a mid-sized digital transformation services firm with a recognized ServiceNow practice and global enterprise client base. Comparable because it competes head-to-head with Avatu for ServiceNow-led transformation engagements across North America and EMEA, with similar multi-platform digital-transformation positioning.
- Cprime: Cprime is an Atlassian Platinum Solution Partner and enterprise Agile/DevOps transformation firm with global delivery. Comparable because it shares Avatu's Atlassian Gold/Platinum partner positioning and competes for the same Jira Service Management and DevOps implementation mandates.
- Slalom: Slalom is a ServiceNow Elite Partner and Salesforce consultancy with deep multi-platform enterprise transformation expertise in North America. Comparable because it competes directly with Avatu for mid-to-large ServiceNow and Salesforce implementation mandates, with similar consultative, expertise-led delivery.
- Damco Solutions: Damco Solutions is an IT services and Salesforce implementation partner offering CRM and enterprise platform services to global clients. Comparable because it competes with Avatu's Salesforce and enterprise platform implementation practice, often with similar India-cost delivery economics.
- Girikon: Girikon is a Salesforce Summit Consulting Partner and digital transformation consultancy with similar size and platform focus. Comparable because it directly competes with Avatu's Salesforce practice for CRM, Service Cloud, and Sales Cloud implementation mandates in mid-market and enterprise accounts.
Broad incumbents
- Cognizant: Cognizant is a global IT services leader with ServiceNow Elite and Salesforce partner status serving Fortune 500 enterprises. Comparable because it competes for the largest enterprise transformation RFPs Avatu also targets, with substantially deeper bench and broader portfolio.
- Fruition Partners (now part of Accenture): Fruition Partners was one of the original ServiceNow Elite Partners before its acquisition by Accenture and is now part of Accenture's ServiceNow practice. Comparable because it represents the incumbent incumbent ServiceNow delivery model against which Avatu's ServiceNow practice competes for enterprise mandates.
- Mphasis: Mphasis is an India-based IT services firm with enterprise transformation, ServiceNow, and Salesforce capabilities serving global clients. Comparable because it targets the same enterprise workflow and CRM modernization mandates, often via India-shore delivery to North American enterprises.
- Hexaware: Hexaware is a global IT services and digital transformation company with established ServiceNow, Salesforce, and automation practices. Comparable because it competes with Avatu for enterprise ITSM and CRM transformation RFPs, leveraging a similar India-cost delivery model.
- Persistent Systems: Persistent Systems is a large Indian-headquartered IT services firm with deep ServiceNow, Salesforce, and Atlassian practices serving global enterprises. Comparable because it competes for the same multi-platform enterprise transformation mandates Avatu targets, but at much larger scale with proprietary accelerators.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Avatu social profiles
Digital presenceAvatu financial estimates
Financial estimateRevenue estimate
Valuation estimate
Avatu leadership team
Management profileNumber of profiles
Avatu funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Avatu M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Avatu
What does Avatu do?
Avatu is a digital transformation consultancy that implements and manages enterprise workflow and ITSM platforms for large organizations. It delivers consulting, implementation, migration, and managed services across five partner platforms — ServiceNow (Official Consulting & Implementation Partner), Salesforce, BMC, Atlassian (Gold Partner), and Ennetix — covering Service Management, Risk Resilience, Customer Experience, IT Asset Management, IT Operations Management, App Development, and DevOps capabilities.
Is Avatu a public or private company?
Avatu is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Avatu founded?
Avatu was founded in 2018. It employs 51 to 100 people.
Where is Avatu based?
Avatu is headquartered in Pune, India, in the Asia region.
How does Avatu make money?
One revenue line is on record: professional Services - Consulting & Implementation.
Who are Avatu's main competitors?
Direct peers on record are Brillio, Cprime, Slalom, Damco Solutions and Girikon. Broad incumbents are Cognizant, Fruition Partners (now part of Accenture), Mphasis, Hexaware and Persistent Systems.
Does Avatu have an API?
No public API is recorded for Avatu.
What industry is Avatu in?
Avatu's product category is Digital Transformation Consulting. Its primary akta.pro industry code is BPAEAGAA, ERP Implementation & Systems Integration Services, with a secondary code of HDAEAIAB, iPaaS (Cloud Integration Platforms). Its NAICS code is 5415 and its SIC code is 7373.