Absolute Service
- Company typePrivate
- Founded1994
- HeadquartersTacoma, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
Absolute Service firmographics
Firmographics- Name
- Absolute Service
- Legal name
- Absolute Service, Inc.
- Website
- https://absoluteserv.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Absolute Service industry classification
Industry- Product category
- Business Process Outsourcing
- NAICS
- All Other Professional, Scientific, and Technical Services (54199), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming Services (7371), Services-Engineering, Accounting, Research, Management (8700), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)
- akta.pro secondary industry
- Systems Integration & Implementation Services (BPAEAAAB)
Keywords
Where Absolute Service is headquartered
LocationHeadquarters
- HQ city
- Tacoma
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Absolute Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Outsourcing Services: Provides comprehensive outsourcing solutions including data capture, programming, file conversion, content development support, administrative sales support, online research, data collection, and call center services. Revenue generated through service fees for business process outsourcing.
- Staff Optimization Services: Staff augmentation and optimization services helping companies maximize staffing efficiency, including administrative support, sales support, and call center services.
- Publishing and Content Production: Full-service content creation, editorial, and production services for publishing, editorial, and prepress firms including traditional and digital production.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise solutions tailored to client requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Absolute Service product offering
Product offeringCore offering
Absolute Service, Inc. (ASI) is a business process outsourcing provider offering four core service modules: Publishing Solutions (full-service content creation, editorial, and production support for publishing, editorial, and prepress firms), Print Solutions (data capture, traditional and digital production, programming and file conversion for the print industry), Business Process Improvement (consulting and operational optimization), and SAP Shared Services (centralization of finance, HR, and other back-office functions into shared service centers using SAP). Services are delivered from US (Catonsville/Dover) and Philippines (Manila) operations centers, supported by staff optimization offerings including administrative sales support, online research, data collection, and call center services.
Product overview
Absolute Service, Inc. (ASI) is a business process outsourcing company offering a portfolio of four interconnected service modules. The core offering centers on Publishing Solutions for full-service content creation and preparation. Complementing this are Print Solutions for data capture, production, and file conversion services, and Business Process Improvement consulting for operational optimization. The fourth module, SAP Shared Services, provides shared service center implementation using SAP software. Together, these services enable clients to outsource non-core functions including data capture, programming, file conversion, content development, administrative support, online research, data collection, and call center services.
Differentiator
Problem solved
Functional benefit
Products and services
- Publishing Solutions
Companies that use Absolute Service
Customer profileSegments5 records
Ideal customer profiles5 records
Absolute Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Absolute Service partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
Absolute Service competitors and assessment
Company assessmentBroad incumbents
- Conduent: Major business process services provider serving Fortune 100 clients across industries with outsourced operations and shared services. Comparable to ASI's business process improvement and SAP shared services offerings.
- Teleperformance: Global leader in call center and customer experience BPO with massive Philippines operations. Comparable to ASI's call center services and offshore delivery model at a much larger scale.
- Accenture: Global consulting and outsourcing giant with SAP shared services, business process services, and content practice for Fortune 100 clients. Represents the scaled competition ASI faces in SAP and enterprise BPO.
- Quad/Graphics: Large-scale marketing and print services provider offering integrated marketing solutions, including content production and data-driven marketing. Overlaps with ASI's print solutions and publishing content services.
Direct peers
- CGS (Computer Generated Solutions): Global provider of business applications, enterprise learning, and outsourcing services with a strong publishing and content production practice. Directly comparable to ASI's publishing solutions and BPO focus.
- TTEC Holdings: Customer experience and call center BPO with global delivery including significant Philippines operations. Directly comparable to ASI's call center and offshore-delivered administrative support services.
- SPI Global (now part of Concentrix): Specialized in publishing and content process outsourcing, including editorial, production, and typesetting services for publishers. Closest direct peer in the publishing BPO niche ASI serves.
- RR Donnelley (Donnelley Financial Solutions): Historically a major print and publishing services provider that has divested and refocused around financial communications and content management. Comparable in publishing/print BPO heritage and enterprise client base.
- TransPerfect: Largest language and content services provider globally, offering translation, localization, and content production for publishing, legal, and enterprise clients. Comparable in content BPO and cross-border delivery.
Emerging players
- Sapphirus Global: Smaller BPO firm with Philippines-based delivery offering back-office, content, and publishing outsourcing. Comparable in size, delivery model, and customer segments to ASI.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Absolute Service social profiles
Digital presenceAbsolute Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Absolute Service leadership team
Management profileNumber of profiles
Absolute Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Absolute Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Absolute Service
What does Absolute Service do?
Absolute Service, Inc. (ASI) is a business process outsourcing provider offering four core service modules: Publishing Solutions (full-service content creation, editorial, and production support for publishing, editorial, and prepress firms), Print Solutions (data capture, traditional and digital production, programming and file conversion for the print industry), Business Process Improvement (consulting and operational optimization), and SAP Shared Services (centralization of finance, HR, and other back-office functions into shared service centers using SAP). Services are delivered from US (Catonsville/Dover) and Philippines (Manila) operations centers, supported by staff optimization offerings including administrative sales support, online research, data collection, and call center services.
Is Absolute Service a public or private company?
Absolute Service is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Absolute Service founded?
Absolute Service was founded in 1994. It employs 1 to 10 people.
Where is Absolute Service based?
Absolute Service is headquartered in Tacoma, United States, in the North America region.
How does Absolute Service make money?
Three revenue lines are on record. Outsourcing Services are the primary driver. The others are staff Optimization Services and publishing and Content Production.
Who are Absolute Service's main competitors?
Broad incumbents on record are Conduent, Teleperformance, Accenture and Quad/Graphics. Direct peers are CGS (Computer Generated Solutions), TTEC Holdings, SPI Global (now part of Concentrix), RR Donnelley (Donnelley Financial Solutions) and TransPerfect. Sapphirus Global is listed as an emerging player.
Does Absolute Service have an API?
No public API is recorded for Absolute Service.
What industry is Absolute Service in?
Absolute Service's product category is Business Process Outsourcing. Its primary akta.pro industry code is BPAEAMAI, Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS), with a secondary code of BPAEAAAB, Systems Integration & Implementation Services. Its NAICS code is 54199 and its SIC code is 7371.