HCS

What HCS does

Holly Community Services (HCS) is a Washington-State-contracted supported living agency founded in 1980 that serves adults with intellectual and/or developmental disabilities in the Bellingham and Ferndale communities of Northwest Washington. The organization operates under contract with the State of Washington's Developmental Disabilities Administration (DDA), accepting clients only through DDA Case Manager referrals. HCS delivers three core service lines: Supported Living Services (in-home residential support enabling clients to live independently while accessing staff assistance 24/7), Direct Support Professional (DSP) Employment Support (trained caregivers assisting with banking, budgeting, meal preparation, personal care, and community engagement), and Overnight Planned Respite Services (OPRS) offered at two distinct locations — one apartment-style and one household-style.

HCS employs 11-50 staff, headquartered at 2620 North Harbor Loop Drive Suite 2 in Bellingham, WA. DSPs earn a starting wage of $20/hour and receive company-funded credentialing in Nurse Delegation Core Training, NAR licensure, CPR/First Aid, and Blood-borne Pathogens, alongside mileage reimbursement, paid time off, and an employee assistance program. The organization has no disclosed proprietary technology, no mobile applications, and no AI/ML capabilities; service delivery is entirely human-staffed, in-person caregiving.

HCS's revenue is derived exclusively from Washington State DDA contracts, with no commercial or private-pay segment disclosed. Marketing is limited to the company website (hollycommunity.com) and a Facebook page, with recruitment handled through an online application portal. The organization is a private, independent entity with no parent company, no disclosed institutional investors, no funding rounds, and no M&A activity in the source material.

Name

HCS

Legal name

Holly Community Services

Website

https://hollycommunity.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Holly Community Services is a Washington-State-contracted supported living agency founded in 1980 that provides residential, respite, and direct-support services to adults with intellectual and developmental disabilities in Bellingham and Ferndale, Washington.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Emergency / On-Demand Respite Care (HSABAGAD)

Keywords

• Supported living services
• Developmental disability support
• Residential support services
• Respite care services
• Disability advocacy services

Headquarters

HQ city

Bellingham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Government Contracted Residential Support Services: HCS contracts with Washington State's Developmental Disabilities Administration to provide residential support services for adults with intellectual and/or developmental disabilities. Revenue is derived from state-funded contracts for supported living services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Holly Community Services (HCS) is a supported-living agency contracted with Washington State's Developmental Disabilities Administration to deliver residential support and respite services to adults with intellectual and/or developmental disabilities in the Bellingham and Ferndale communities. Its core offerings include Supported Living Services — in-home assistance with daily living, personal care, banking, budgeting, and community engagement — and Overnight Planned Respite Services (OPRS) at two locations, one apartment-style and one household-style.

Product overview

Holly Community Services (HCS) offers a coordinated suite of supported-living services for adults with intellectual and/or developmental disabilities in Northwest Washington. The core offering is Supported Living Services, which helps individuals live independently in their own homes. This is complemented by Direct Support Professional (DSP) Employment Support, where trained staff assist clients with daily activities such as banking, budgeting, personal care, and community engagement. HCS also provides Overnight Planned Respite Services (OPRS) at two locations—an apartment-style setting and a household setting—to give caregivers temporary relief. All services are delivered in the Bellingham and Ferndale communities under contract with Washington State's Developmental Disabilities Administration.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Services Residential support services provided to adults with intellectual and/or developmental disabilities in their own homes in the Bellingham and Ferndale communities of Northwest Washington. The service assists individuals to live independently, manage their own affairs, and access the community with whatever assistance needed, including help with banking, budgeting, meal preparation, cleaning, personal care, and community engagement. Delivered under contract with Washington State's Developmental Disabilities Administration.
• Overnight Planned Respite Services (OPRS)

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Washington State Developmental Disabilities Administration (DDA)coreOthersHCS is a contracted supported-living agency that provides residential support services under contract with Washington State's Developmental Disabilities Administration. This is the primary contractual relationship enabling HCS to serve adults with intellectual and/or developmental disabilities in Northwest Washington.
• Department of Social and Health Services (DSHS) - Developmental Disability AdministrationcoreOthersHCS operates under contract with DSHS Developmental Disability Administration for respite services. All respite service applicants must be referred by DDA Case Managers and approved by HCS. This government partnership is fundamental to HCS's service delivery model.

Scale indicators1 record

Recent moves1 record

Expansion highlights2 records

Broad incumbents

• BrightSpring Health Services: Publicly traded provider of home and community-based services, including I/DD residential and day programs, pharmacy, and behavioral health. Operates I/DD service lines comparable to HCS but at national scale and with technology infrastructure HCS lacks.
• Providence Health & Services: Large regional health system in the Pacific Northwest offering behavioral health, care coordination, and discharge-placement services that intersect with the I/DD supported-living population in Whatcom County. Functions as a referral source and adjacent service provider rather than a direct competitor.
• RHA Health Services: Multi-state provider of I/DD, behavioral health, and substance use services, including supported living and respite. Comparable service lines but with greater geographic reach and Medicaid managed-care contracting capabilities.
• Sevita (formerly The MENTOR Network): National I/DD and behavioral health provider offering supported living, day programs, and respite services across dozens of states. Provides the strategic ceiling against which small community-based agencies like HCS must compete for state contracts and referral relationships.

Emerging players

• Penn-Mar Human Services: Mid-sized nonprofit providing residential, day, and respite supports to adults with I/DD. Comparable service mix and client population, though primarily operating in Pennsylvania/Maryland rather than Washington State.

Others

• The Arc of Washington State: Statewide advocacy and service organization for people with intellectual and developmental disabilities, providing case management and community-living supports across Washington. Comparable client population and mission, with advocacy focus vs. direct residential service delivery.
• Whatcom Taking Action: Local Bellingham-area advocacy and resource organization for individuals with disabilities, often functioning as a referral pathway into DDA-contracted providers like HCS. Comparable geography and overlapping client base, but focused on navigation and advocacy rather than direct service delivery.

Regional players

• Lifeworks Northwest: Northwest Washington-based nonprofit providing residential, employment, and community inclusion supports for adults with I/DD. Direct comparable service portfolio in overlapping Whatcom/Skagit geography, but operates as a larger nonprofit entity.
• Sunrise Services Inc. Washington-State-based supported living and behavioral health provider serving individuals with I/DD and mental health needs under similar DDA contract structures. Highly comparable operating geography and payor mix, but operates at materially larger scale across multiple counties.

Direct peers

• Community Living Services: Community-based supported-living agency providing residential and respite services to adults with developmental disabilities under state/DDA-equivalent contracts. Closest operational analog to HCS in terms of size, scope, and contracting model.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/Holly-Community-Services-135071119875066
• LinkedInlinkedin.com/company/holly-community-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCS