Casbah Day Spa

What Casbah Day Spa does

Casbah Day Spa is a privately held, single-location day spa and medical-aesthetics clinic operating at #2-2970 King George Blvd in South Surrey, British Columbia, founded in 2002 with an 11-50 employee footprint. The business operates as a direct-to-consumer wellness and aesthetic services platform, structured into four treatment categories — Massage and Body, Aesthetics, Medi Services, and Treatment Plans — and offers a service portfolio that spans from standard spa offerings (massage, facials, manicures, pedicures, waxing, threading) through advanced medical-aesthetic procedures (Aerolase NEO Elite laser, InMode BodyFX contouring and Forma RF skin tightening, BTL Emsella pelvic-floor therapy, SkinPen and Morpheus8 RF microneedling, and IPL photo rejuvenation). The technical architecture is a stack of third-party clinical platforms integrated into a single physical site; the consumer-facing layer runs on Zenoti (booking, webstore, gift cards, memberships), Shopify (419-product retail storefront across 15+ skincare brands such as Biologique Recherche, Eminence, Jane Iredale, and Babor), and Matterport (3D facility tour).

The business model combines unit-priced treatment services ($15-$3,000 per service or package), a $199/year VIP membership that introduces a recurring revenue line via 10% discounts, accumulating loyalty points, and exclusive events, and a treatment-financing layer through Beautifi that enables consumer credit on packages of $1,000 and above (6 months to 6 years, rates starting at 8.95%). Customer acquisition is concentrated in the South Surrey catchment, supported by an omnichannel presence across Facebook, Instagram, email newsletters, Google Business, and monthly co-marketed brand promotional events. The primary customer segments are women seeking spa and medi-aesthetic services, complemented by male grooming, teen, prenatal, couples, and group-booking personas, with a notably medical-aesthetic patient segment underwriting demand for clinical-grade procedures.

A defined sister-company relationship with Evolution Medi Spa (operating as Evolution Beauty Bar in South Surrey and Tsawwassen via Watermark Medical physicians) extends the service perimeter into Botox and dermal fillers. No external institutional capital, M&A activity, or parent-company ownership is disclosed; operations are founder/owner led, privately held, and cash-flow funded, with revenue not publicly reported.

Name

Casbah Day Spa

Legal name

Casbah Day Spa & Massage

Website

https://casbahdayspa.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Casbah Day Spa is a privately held, single-location day spa and medical-aesthetics clinic in South Surrey, British Columbia, offering massage, facials, nail services, waxing, and FDA-cleared medi-spa treatments alongside a 419-product skincare e-commerce store and a VIP membership program serving local consumer demographics.

Ownership category

akta.pro rank

Product category

Day Spa and Medi-Spa Services

NAICS

Hair, Nail, and Skin Care Services (81211), Beauty Salons (812112), Cosmetics, Beauty Supplies, and Perfume Retailers (456120), Personal Care Services (8121)

SIC

Services-Health Services (8000), Perfumes, Cosmetics & Other Toilet Preparations (2844), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Day Spas (HSALAFAA)

akta.pro secondary industries

Medical Spas (Medi-Spas) (HSALAFAB), Spa Packages & Ritual Experiences (HSALAFAN), Spa Body Treatments & Massage (Oils, Scrubs, Wraps) (CRABALAG)

Keywords

• Day spa services
• Medi-spa treatments
• Massage therapy
• Medical aesthetics
• Professional skincare retail

Headquarters

HQ city

Surrey

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Spa Treatment Services: The primary revenue stream comes from offering a wide range of spa treatments including massage therapy, facials, body treatments, medi-spa services (laser treatments, microneedling, IPL, body contouring), nail services (manicure, pedicure), hair removal (waxing, threading, laser), and specialized treatments for teens, pregnant women, and couples. Services are booked online through Zenoti platform or by phone, with pricing ranging from $15 for basic services to $3,000 for comprehensive treatment packages.
2. Skincare and Beauty Products Retail: The spa operates an e-commerce storefront selling professional skincare products from over 15 brands including Biologique Recherche, Babor, Eminence, Jane Iredale, iS Clinical, and Pure Fiji. Products include moisturizers, cleansers, serums, makeup, foot care, and body care items. Pricing ranges from $15 to $232 per product, with 419 products available across 21 pages.
3. VIP Membership Program: Annual VIP Membership at $199 + GST provides members with 10% off all spa treatments (excluding gift certificates and RMT), 10% off all regular priced retail products, a free facial feature worth $119, CBD oil add-on, Peppermint Neck & Scalp Treatment add-on, accumulating reward points, and invitations to exclusive events. This recurring membership model drives customer loyalty and repeat visits.
4. Spa Packages and Plans: Pre-packaged treatment bundles such as Ultimate Rejuvenation Plans ($321), Detox & Delight Plans ($300), Casbah Escape Package ($384), and various couple and group packages. These packages combine multiple services at discounted rates compared to individual pricing.
5. Treatment Financing: Partnership with Beautifi to offer monthly payment options on all procedures and packages of $1,000 and above. This enables higher-priced treatment purchases by allowing customers to spread costs over 6 months to 6 years, with rates starting as low as 8.95%.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Casbah Day Spa operates a single-location day spa and medi-spa in South Surrey, BC delivering relaxation, wellness, and results-driven medical-aesthetic services to individual consumers. The offering combines traditional spa services (massage, facials, nail care, waxing, threading) with FDA-cleared medical-grade treatments (Aerolase laser, BodyFX body contouring, Emsella pelvic floor therapy, Forma RF skin tightening, Morpheus8 RF microneedling, SkinPen, IPL photo rejuvenation, clinical peels, and injectable aesthetics at partner locations), supported by a multi-brand professional skincare e-commerce store and an annual VIP membership.

Product overview

Casbah Day Spa is a full-service day spa and medical aesthetics clinic located in South Surrey, British Columbia. The spa operates as a unified service platform offering relaxation and results-driven treatments across four main categories: Massage & Body, Aesthetics, Medi Services, and Treatment Plans. The core service portfolio includes massage therapy (Reset 45, Candlelight Full Body, Hot Stone, Lomi Lomi, CBD Massage), facial treatments (Signature, HydraFacial, Dermaplaning, Chemical Peels), nail services (Signature Manicure/Pedicure), hair removal (waxing, threading, laser, Nufree), and a broad range of medical-grade treatments including IPL Photo Rejuvenation, Aerolase laser therapy, BodyFX body contouring, Emsella pelvic floor therapy, Forma skin tightening, and microneedling (SkinPen and Morpheus8 RF). The spa also offers retail products through its Shopify-powered e-commerce store (over 419 products from brands such as Eminence, Jane Iredale, iS Clinical, Biologique Recherche, and Babor), a VIP Membership program, Loyalty Rewards, and Beautifi financing for higher-value treatment packages. Booking is managed through the Zenoti platform, and the spa also provides a Matterport virtual tour of its facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Spa Membership (VIP Membership) Annual VIP membership at $199 + GST providing 10% off all spa treatments (excluding Gift Certificates and RMT), 10% off regular-priced retail products, a free Facial Feature ($119 value), CBD Oil and Peppermint Neck & Scalp Treatment add-ons, accumulating reward points, and invitations to exclusive events.
• Gift Cards Spa gift cards available for purchase online and redeemable for Casbah spa services and treatments.
• Massage & Body Treatments Suite of massage therapy services for individual relaxation and recovery, including Reset 45 Massage ($109, 45 min), Candlelight Full Body Massage ($139, 60 min), Complete Comatose Relaxation Massage ($179, 90 min), Luxurious Hot Stone Massage ($209), Lomi Lomi, and CBD Massage ($169), plus body scrub upgrades and registered massage therapy.
• Facial Treatments (Customized Facials) Customized facial treatments including new Biologique Recherche Facial ($255, 60 min), Super Glow Vitamin C Facial, Deluxe Anti-Aging Facial ($199), Red Carpet Skin Tightening Forma Facial ($299), and Acne Fighter Facial powered by AlumierMD, with various facial upgrades such as Dermaplaning, Jelly Mask, and LightStim LED.
• Signature Facials Casbah's signature facial treatments designed to deliver a getaway-like spa experience.
• Refresher Facials Quick refresher facial treatments for a rapid skin refresh and glow.
• HydraFacial HydraFacial MD treatment delivering deep cleansing, instant glow, and zero downtime for hydrated and refined skin.
• Dermaplaning Gentle, no-downtime exfoliation treatment using a sterile surgical-grade blade to remove dull surface cells and fine vellus hair for instantly smoother, brighter skin.
• Clinical Peels Professional chemical peel treatments customized to skin goals using clinical-grade acids including AlumierMD BHA 20 ($175), BHA 30, Glow Peel, AHA Duo Peel, Back Peel, and Half Back Peel, with peel kits included for home-care continuation.
• Manicure & Pedicure Signature luxury manicure and pedicure services performed by certified estheticians using all-natural aromatherapy products, Footlogix care, and hospital-grade hygiene standards. Signature Manicure $69 and combined packages available.
• Waxing & Hair Removal Waxing and hair removal services for women and men including upper lip ($15), full leg ($60), bikini line ($34), French bikini ($44), Brazilian ($64), Nufree hair removal system ($10 eyebrows), threading, and full waxing combinations.
• Threading & Tinting Eyebrow and facial threading plus tinting services for enhanced facial aesthetics.
• Teen Services Spa treatments designed for teenagers, including Teen Fix Facial with LED Blue Light Therapy, Express Manicure ($49), Express Pedicure ($79), brow shaping, and the Teen Time Out Package.
• Aerolase NEO Elite Laser dermatology treatment using proprietary 650-microsecond pulse technology safe for all Fitzpatrick skin types (I-VI), treating over 30 FDA-cleared conditions including acne, rosacea, skin rejuvenation, melasma, hyperpigmentation, and laser hair removal. Treatment packages range from $600 (PFB, 3 sessions) up to $3,000 (Face, Neck & Decollete, 6 sessions).
• BodyFX Skin Tightening & Contouring Non-invasive body contouring and cellulite reduction treatment combining radio-frequency energy and negative pressure to permanently reduce fat and tighten skin, with pricing from $150 per one-zone session and package pricing of 6 sessions at $594.
• Emsella Kegel Throne Chair High-frequency electromagnetic chair treatment delivering over 11,000 Kegel-type muscle contractions in a 28-minute session to strengthen the pelvic floor and treat urinary incontinence, pelvic prolapse, vaginal laxity, and post-childbirth recovery. Single session $250; package of 6 at $1,100 (saving $400); package of 8 saving $500.
• Forma Skin Tightening No-downtime radiofrequency treatment stimulating deep collagen production to tighten and firm skin on the face, neck, and body.
• Microneedling - SkinPen Microneedling treatment using SkinPen that creates thousands of micro-injuries to trigger the body's natural wound healing process, producing collagen and elastin for youthful-looking skin, addressing fine lines, wrinkles, large pores, uneven texture, pigmentation, and acne scarring. Face and Neck priced from $399, with $649 Rose Exosomes upgrade; package of 3 at $1,077.
• Morpheus8 RF Microneedling Fractional RF microneedling treatment stimulating underlying layers of the dermis to reveal more radiant, youthful skin; safe for nearly all skin tones and types. Face/Neck/Chest $700–$800 per area; Face & Neck $1,200–$1,400; package of 3 Face & Neck $2,300.
• IPL Intense Pulse Light Photo Rejuvenation Advanced IPL technology targeting skin concerns at the source, with precise light energy pulses reducing age spots, freckles, uneven pigmentation, rosacea redness, and stimulating collagen production. IPL Neck $135, Face $259, Chest $185, Duo Face & Neck $310, Face Neck & Decollete $459, Face 3-Pack $699.
• Laser Hair Removal - InMode Laser hair removal treatment for women and men using InMode laser technology.
• Skin Tag Removal Cryotherapy skin lesion removal using the FreezPen system for precise treatment of skin tags, freckles, moles, milia, and sebaceous hyperplasia. Initial Treatment $99; additional treatment add-on $25.
• Botox & Dermal Fillers Botox and Juvederm dermal filler injections administered by Dr. Peach and Dr. Rose from Watermark Medical at partner locations Evolution Beauty Bar South Surrey and Evolution Beauty Bar Tsawwassen.
• Couple Treatments Side-by-side spa treatments for couples including Couples Pillow Talk massage ($278–$358) and Date Night at the Spa package ($447).
• Group Bookings Group spa bookings for sorority sisters, birthday celebrations, book clubs, bridal parties, and corporate groups with customizable spa day packages.
• Spa Packages & Plans Curated multi-treatment spa packages including Ultimate Rejuvenation ($321), Detox & Delight ($300), Signature Trio ($276), Skin Essentials ($312), Body Essentials ($329), Casbah Escape ($384), Casbah Favorites ($437), Semiahmoo Trail ($238), and Golfers Recovery, plus Pregnancy Treatments and services for men.
• Retail Skincare and Beauty Products Online storefront and in-spa retail assortment of 419 professional skincare and beauty products across 21 pages from 15+ brands including Eminence (123 products), Jane Iredale (72), Biologique Recherche (56), Babor (52), iS Clinical, Pure Fiji, AlumierMD, Elta MD, and AURA, with free shipping on orders over $150.
• Loyalty Rewards Program Points-based loyalty program rewarding clients for repeat visits with points redeemable toward retail products and services, complementing the paid VIP Membership.
• Beautifi Financing Monthly payment financing through Beautifi for all procedures and packages of $1,000 and above, with terms from 6 months to 6 years and rates starting at 8.95%.

Quantifiable outcome

• 84% lesion reduction at end of 10-week Aerolase acne treatment course
• +5 more outcomes

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

13 partnerships are on record, tiered core and supporting.

• Evolution Medi SpacoreStrategic or Co-development PartnerEvolution Medi Spa is a sister company operating under the same ownership/management. Offers Botox and Dermal Filler treatments with Dr. Peach and Dr. Rose from Watermark Medical at Evolution Beauty Bar South Surrey and Tsawwassen locations. Provides medical aesthetic services that complement Casbah's spa offerings. Contact: 604-542-4782.
• ZenoticoreTechnology or IntegrationZenoti provides the online booking platform and webstore system powering Casbah's treatment booking, gift cards, and membership sales. The Zenoti integration enables online appointment scheduling, customer management, and e-commerce functionality for spa services.
• Biologique RecherchesupportingChannel Partner/ Reseller/ DistributorPremium French skincare brand (56 products) sold at Casbah Spa. Featured as NEW product line with dedicated Biologique Recherche Facial treatment ($255). Monthly Brand Promo Days offer free facials with $169+ qualifying retail purchases from the brand. Casbah is an authorized retailer.
• iS ClinicalsupportingChannel Partner/ Reseller/ DistributorPremium skincare brand featured through monthly promotional events. iS Clinical Promo Days held on select dates with free refresher facials with qualifying purchases, educational nights with swag bags and prizes. Brand prominently featured in Fire & Ice Facial treatment.
• Eminence Organic Skin CaresupportingChannel Partner/ Reseller/ DistributorLargest product category at Casbah with 123 products. Organic and natural skincare line carried for retail sale. Products used in various facial treatments and available for home care. Customer reviews highlight preference for Eminence products.
• Jane IredalesupportingChannel Partner/ Reseller/ DistributorPremium mineral makeup brand (72 products) carried for retail sale. Complimentary Jane Iredale makeup touch-up included with facial treatments. Products include 24-Karat Gold Dust, Amazing Base Loose Mineral Powder, and various concealers and cleansers.
• BaborsupportingChannel Partner/ Reseller/ DistributorGerman skincare brand (52 products) sold at spa. Featured in Red Carpet Skin Tightening Forma Facial treatment using Babor hydrating and firming products for face, neck, and decollete. Products include cleansers, ampoules, and creams.
• Watermark MedicalsupportingTechnology or IntegrationMedical practice providing Botox and Dermal Filler services (Dr. Peach and Dr. Rose) at sister company Evolution Beauty Bar locations. Kelly Cunningham serves as Client Care Specialist for appointment inquiries. Services complement spa offerings with injectable aesthetic treatments.
• AerolasecoreTechnology or IntegrationAerolase provides NEO Elite laser technology for 30+ FDA-cleared treatments including acne, rosacea, rejuvenation, pigmentation, and hair removal. Proprietary 650-microsecond pulse technology is clinically proven across 40+ peer-reviewed studies and safely treats all Fitzpatrick skin types.
• InMode (BodyFX, Forma)coreTechnology or IntegrationInMode provides BodyFX body contouring and Forma RF skin tightening technologies. BodyFX is the first and only non-invasive body contouring technology proven to permanently breakdown adipose tissue and contract skin. Forma provides comfortable RF treatment for skin tightening and collagen boosting.
• BTL (Emsella)coreTechnology or IntegrationBTL provides Emsella chair technology for pelvic floor treatments, marketed as Kegel Throne. Uses high-frequency electromagnetic energy to induce over 11,000 muscle contractions per 28-minute session for urinary incontinence and pelvic health treatment.
• SkinPen (Crown Aesthetics)coreTechnology or IntegrationSkinPen Precision microneedling device used for collagen induction therapy treating fine lines, wrinkles, large pores, uneven texture, pigmentation, and acne scarring. Treatment includes post-procedure kit, sheet mask, and numbing cream.
• AlumierMDsupportingChannel Partner/ Reseller/ DistributorProfessional skincare brand featured in Acne Fighter Facial and clinical peel treatments. Products used include BHA 20 Peel ($175), BHA 30 Peel, Glow Peel, and AHA Duo Peel. Peel kits included for home care continuation.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/casbahdayspa
• Instagraminstagram.com/casbahdayspa
• Xx.com/casbahdayspa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Casbah Day Spa