MEP Home Maintenance Solution

What MEP Home Maintenance Solution does

MEP Home Maintenance Solution, operating as MEP Home Maintenance LLC, is a Dubai-based property maintenance company incorporated in July 2012 that delivers a one-stop multi-trade service across AC, electrical, plumbing, carpentry, painting, masonry, landscaping, swimming pool, duct cleaning, and facilities management. The firm targets residential property owners (villas and apartments) as well as offices, retail outlets, and property management companies across Dubai's premium communities — including Palm Jumeirah, Emirates Hills, Arabian Ranches, Dubai Marina, JVC, JVT, and JBR — backed by a mobile workshop fleet that supports a 24/7 emergency response with a 45-minute on-site guarantee.

The core product architecture is operational rather than software-driven: multi-trade technicians are dispatched via phone (+971 4 338 4391 / +971 5 66486239) and an online contract form, with smart-home integrations (Nest, Ecobee, Honeywell thermostats) installed as third-party hardware services. The company has also built a wholly-owned operating subsidiary, "Experts In Your Home," to extend the maintenance offering under a parallel brand. There is no proprietary software platform, no API, and no disclosed data or AI capabilities; technology is limited to a website, Facebook and YouTube presence, and an online contract booking flow.

The revenue model is hybrid: recurring Annual Maintenance Contracts (AMC) sold under tiered "MEP Silver Care" and "MEP Gold Care" packages (paid annually in advance by cash or cheque) generate subscription revenue, while on-call handyman work, specialized trade jobs, and emergency repairs are billed per incident with spare parts at cost plus 10%. With 51–100 employees and no disclosed funding rounds, ownership, or financial metrics, MEP operates as a privately held, bootstrapped UAE LLC serving a long-tail of distributed residential and small commercial customers.

Name

MEP Home Maintenance Solution

Legal name

MEP Home Maintenance LLC

Website

https://mep-solution.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

MEP Home Maintenance Solution is a Dubai-based property maintenance company serving residential and commercial customers across Dubai with multi-trade services — AC, electrical, plumbing, carpentry, painting, masonry, and facilities management — delivered via subscription Annual Maintenance Contracts and on-call handyman work.

Ownership category

akta.pro rank

Product category

Property Maintenance Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)

SIC

Services-Miscellaneous Repair Services (7600), Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

akta.pro secondary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

Keywords

• Property maintenance services
• Annual maintenance contracts
• Facilities management
• Handyman services
• HVAC maintenance

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Annual Maintenance Contracts (AMC): Recurring annual subscription contracts offering comprehensive property maintenance coverage including planned preventive maintenance visits, emergency services, and value-added repairs. Customers pay annually in advance with coverage for AC, electrical, plumbing, and water pump systems.
2. On-Call/Maintenance Services: Per-incident service fees for maintenance and repair work not covered under AMC contracts. Includes handyman services, emergency repairs, and specialized trade services (carpentry, painting, masonry). Labor included; spare parts charged at cost plus 10%.
3. Handyman Services: Per-job pricing for basic plumbing, electrical, carpentry, and decorating services. Charges based on scope of work with no inspection fees.
4. MEP Services (Mechanical, Electrical, Plumbing): Comprehensive MEP engineering services including elevator maintenance, backup generator maintenance, ventilation systems, and electromechanical works for commercial facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

MEP Home Maintenance Solution is a Dubai-based property maintenance company delivering AC/HVAC, electrical, plumbing, carpentry, painting, masonry, handyman, swimming pool, landscaping, duct cleaning, and smart thermostat installation services for residential and commercial properties. Services are sold primarily through 12-month Annual Maintenance Contracts (MEP Silver Care and MEP Gold Care subscription packages) and on a per-incident basis for non-contract repairs and 24/7 emergency response, with a 45-minute response guarantee and mobile workshop fleet deployment.

Product overview

MEP Home Maintenance Solution is a one-stop property maintenance company in Dubai offering a comprehensive suite of home maintenance services through two main package tiers: MEP Silver Care and MEP Gold Care. The company's core offerings include AC maintenance and repair, electrical services, plumbing, carpentry and gypsum work, painting, handyman services, facilities management, duct and cooling coil cleaning, water pump maintenance, landscaping, swimming pool services, masonry and tiling, and 24/7 emergency response. These services are delivered through Annual Maintenance Contracts (AMC) for villas, apartments, and commercial properties, with the Gold and Silver packages differing in service frequency and scope. The company also provides smart home thermostat installation services for Nest, Ecobee, and Honeywell products.

Differentiator

Problem solved

Functional benefit

Brands

• MEP Gold Care: Premium annual maintenance package including 3x AC service, 2x electrical, 2x plumbing, 2x water pumps, emergency services 24/7, pest control, and value added services
• MEP Silver Care

Products and services

• Annual Maintenance Contract (AMC) 12-month maintenance contracts for villas, apartments, and commercial properties covering air-conditioning, electrical, plumbing, scheduled preventive maintenance, and 24/7 emergency services. Available in Silver Care and Gold Care tiers.
• AC Maintenance and Repair Services Full range of air-conditioning services including emergency AC repair, 24-hour AC maintenance, AC installation, cooling coil cleaning, duct cleaning, and thermostat installation including Nest and Ecobee products for residential and commercial properties in Dubai.
• Electrical Services Electrical fitting, fixture maintenance, wiring replacement, light installation, control panel repair, distribution box services, and modular switch installation for residential and commercial properties.
• Plumbing Services Emergency plumbing repairs, water pipe fixing, drain cleaning, water heater repair and replacement, bathroom fitting and remodeling, and 24-hour plumbing maintenance for residential and commercial properties.
• Carpentry and Gypsum Services Gypsum partition installation, false ceiling work, wooden partition and flooring services, cupboard repair, MDF work, and POP ceiling installation.
• Painting Services Interior and exterior painting, villa and apartment painting, wallpapering, waterproofing, plastering, and tiling services for residential and commercial properties.
• Handyman Services Professional handyman services for basic plumbing, electrical repairs, carpentry, decorating, home improvements, and general building maintenance on per-job pricing with no inspection charges.
• Facilities Management Integrated facilities management for commercial and residential premises including HVAC maintenance, electrical repairs, plumbing, carpentry, painting, security services, swimming pool maintenance, and pest control.
• Duct and Cooling Coil Cleaning Services AC duct cleaning, vent cleaning, evaporator coil cleaning, sanitization services, and HVAC system maintenance for improved air quality and efficiency.
• Nest Thermostat Installation Services Professional installation and maintenance of Nest WIFI Learning Thermostat Gen3, Ecobee thermostats, and Honeywell WIFI thermostats with smart home automation capabilities.
• Water Pump Maintenance Services Water pump repair, 24-hour emergency services, booster pump maintenance, water heater services, and irrigation system maintenance.
• Landscaping and Garden Services Garden maintenance, landscaping, irrigation and sprinkler system installation, lawn care, shrub trimming, and fertilization services.
• Swimming Pool Services Swimming pool maintenance and repair services including water quality management, pump maintenance, and cleaning services for residential pools.
• Emergency Maintenance Services 24/7 emergency response for plumbing, electrical, AC, water pump issues, and other property emergencies with a 30-45 minute response time guarantee.
• Masonry and Tiling Services Internal and external flooring repair, stone and marble repairs, concrete repairs, granite restoration, and traditional masonry work.

Quantifiable outcome

• 45-minute emergency response time guarantee
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Saniservice: UAE plumbing and drainage specialist operating across Dubai with 24/7 emergency response. Comparable as a single-trade specialist competitor in the plumbing segment of MEP Solution's multi-trade offering.
• Urban Company (formerly JustMop): Multi-category home services platform operating in the UAE under the JustMop brand. Competes directly with MEP Solution for residential handyman, plumbing, electrical, and AC maintenance jobs via an app-based marketplace.
• Hitches & Glitches: Dubai-based home maintenance company offering AC, electrical, plumbing, and handyman services for residential properties with AMC-style plans. Closest direct competitor to MEP Home Maintenance Solution in terms of service mix and target customer.
• ServiceMarket: UAE online marketplace for booking home services including cleaning, plumbing, electrical, and maintenance. Comparable to MEP Solution as an alternative channel for the same residential maintenance demand in Dubai.
• Helpling: Home services platform with UAE operations providing on-demand cleaning and maintenance bookings. Competes for the same residential customer wallet share that MEP Solution targets through its AMC contracts.

Broad incumbents

• Imdaad: GCC-based integrated facilities management company with UAE operations covering MEP, maintenance, and property services. Comparable as a broader FM incumbent targeting similar commercial and residential property clients.
• Emrill Services: Major UAE facilities management provider delivering hard and soft services including MEP maintenance. Larger-scale incumbent with broader portfolio but overlapping MEP service lines with MEP Solution.
• Khansaheb Facilities Management: UAE-based FM arm of Khansaheb Group providing MEP, maintenance, and building services across commercial and residential portfolios. Overlaps with MEP Solution's hard-services offerings at greater scale and broader scope.
• Farnek Services: Established UAE facilities management company offering integrated FM including MEP, HVAC, and maintenance across residential, commercial, and hospitality portfolios. Comparable as a larger incumbent offering overlapping hard-services coverage.

Regional players

• Emaar Facilities Management: In-house facilities management arm of Emaar Properties, managing MEP and maintenance services across Emaar's Dubai residential and commercial communities — directly competing for the same Dubai residential maintenance demand.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/MEPSOLUTION1?feature=mhee
• Facebookfacebook.com/pages/MEP-Solution/269574653186353
• LinkedInlinkedin.com/company/mep-home-maintenance-solution-services-llc-dubai

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEP Home Maintenance Solution