Forcom

What Forcom does

Forcom is a Poland-headquartered (Warsaw; firmographics list Poznan) private software vendor founded in 1991 that builds integrated retail technology solutions for large enterprise retailers across Central Europe. Its product ecosystem spans in-store operations and customer-facing systems: POS, self-checkout (SCO) with AI-powered product recognition, self-scanning / checkoutless stores, electronic payments via an EFT Hub (gift cards, top-ups), promotion management, the Perspectiv Loyalty system with conditional promotions and gamification, Perspectiv Label Design for price labels and electronic shelf labels, a basket calculator for omnichannel promotion/loyalty logic, shelf scanning using computer vision, and site management.

Underlying the applications is a cloud-based architecture designed for very high throughput — Forcom reports 2.5B+ card transactions processed annually across its deployments, 30k+ checkouts at a single retailer, and 3.2k+ retail locations in its largest POS rollout — with AI components specifically applied to product recognition at self-checkout and shelf-image verification.

Forcom monetizes through a hybrid of software licensing/subscriptions, hardware sales (POS terminals and related retail equipment), and professional services for implementation and support, sold primarily via direct enterprise field sales into tier-1 retail chains such as Biedronka, Sinsay (LPP), Rossmann, Hebe, Orlen, Leclerc, Brico, Delikatesy, and Inmedio. Both full-stack and modular deployments are available, with the integrated platform positioned as a single-vendor alternative to multi-vendor retail IT stacks.

Name

Forcom

Legal name

Forcom

Website

https://forcom.com.pl

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Forcom is a Poland-based retail technology vendor founded in 1991 that builds integrated POS, self-checkout, payments, loyalty, promotion, label-management, and shelf-scanning software for large enterprise retailers such as Biedronka, LPP/Sinsay, Rossmann, and Orlen.

Ownership category

akta.pro rank

Product category

Retail Technology Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)

akta.pro secondary industry

POS Terminals & All-in-One Retail Computers (HDACAKAA)

Keywords

• Retail software solutions
• Point-of-sale systems
• Loyalty management platforms
• Promotion management software
• Self-checkout technology

Headquarters

HQ city

Poznan

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Software Licensing and Subscriptions: Revenue generated from licensing of integrated retail software solutions including POS systems, loyalty systems, promotion management, and shelf scanning applications.
2. Hardware Sales: Sale of hardware components supporting the software ecosystem including POS terminals and related retail equipment.
3. Professional Services: Implementation, maintenance, and support services for deployed retail solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Forcom develops and licenses an integrated ecosystem of retail software for large enterprise retailers, centered on a configurable POS system and augmented by self-checkout with AI-powered product recognition, EFT electronic payments, promotion and loyalty management (Perspectiv Loyalty), price label design (Perspectiv Label Design), omnichannel basket calculation, shelf scanning, and site management. The company also sells supporting POS hardware and provides implementation, maintenance, and support professional services.

Product overview

Forcom offers a fully integrated ecosystem of retail software solutions designed for large retailers, with individual modules available for quick implementation with external systems. The core platform includes the POS System as a central component, complemented by specialized modules: SCO Application and Self Scanning for checkout operations, Electronic Payments (EFT Hub) for payment processing, Promotion Management and Perspectiv Loyalty for customer engagement, Perspectiv Label Design for price label management, Basket Calculator for omnichannel basket validation, Shelf Scanning for retail compliance verification, and Site Management for operational oversight. The solutions optimize and integrate all retail processes across online and offline channels.

Differentiator

Problem solved

Functional benefit

Brands

• Perspectiv: Product platform brand encompassing Perspectiv Loyalty, Perspectiv Promo Management, and Perspectiv Label Design solutions for retail operations.
• Perspectiv Loyalty
• Perspectiv Promo Management
• Perspectiv Label Design

Products and services

• POS System Fast, easy-to-use point-of-sale application that validates promotions, integrates electronic payments, generates sophisticated printouts and receipts, and facilitates customer interaction; built for ease of use and robust fraud protection in stores with or without dedicated assistance. Designed for large enterprise retailers.
• SCO Application (Self-Checkout) Intuitive self-checkout application with AI-powered product recognition and security features; GUI and user flow fully customized for each retailer. Aimed at enterprise retailers deploying self-checkout lanes.
• Self Scanning Solution that enables the launch of checkoutless stores or a self-scanning mobile application for customer use. Targeted at retailers seeking scan-and-go or fully autonomous store formats.
• Electronic Payments (EFT Hub) EFT Hub that handles electronic payments, retailer's own gift cards, and the sale of top-ups and other electronic products, fully integrated with the POS application. Designed for enterprise retailers requiring centralized payment processing.
• Promotion Management Advanced promotion management solution where promotional conditions, interactions, customer rewards, and benefits can be configured extensively. Targeted at large retailers managing complex, frequent promotional campaigns.
• Perspectiv Loyalty Sophisticated loyalty system using conditional promotions targeting individual customers or customer segments, integrating with a mobile app to introduce gamification and lottery elements. Built for large retailers operating omnichannel loyalty programs.
• Perspectiv Label Design Graphical design tool for price label layouts tailored to different product groups, promotion types, and themes; printing engine handles both paper label printing and generation of full-screen bitmaps for electronic shelf labels. Aimed at retailers with frequent promotions and price label updates.
• Basket Calculator Validates the basket in a traditional or online store at each change, calculates conditional promotions and handles the loyalty system, enabling omnichannel rollout of promotion management and loyalty solutions. Designed for retailers needing consistent basket, promotion, and loyalty logic across channels.
• Shelf Scanning Solution that scans shelves in seconds to simultaneously verify price label validity and planogram compliance, replacing laborious manual verification. Aimed at retailers managing large numbers of SKUs and frequent label changes.
• Site Management Site management solution for retail operations, providing oversight and control over retail sites. Targeted at retailers requiring centralized multi-site operational management.

Quantifiable outcome

• 2.5B+ annual card payment transactions processed across deployed systems
• +4 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Diebold Nixdorf: Supplies POS software, self-checkout and payment solutions to large retailers and banks globally. Closely aligned with Forcom's integrated retail technology approach and similar enterprise retail customer base.
• Aptos: Provides POS, merchandise management and omnichannel commerce software for retail. Comparable to Forcom as a multi-module retail technology vendor serving mid-to-large specialty and grocery chains.
• NCR Voyix: Global provider of integrated POS hardware, software and services for retail and hospitality. Directly comparable to Forcom as a multi-module retail technology vendor targeting large enterprise chains with POS, payments and customer engagement solutions.
• Toshiba Global Commerce Solutions: Provides POS hardware and software solutions for retail, including integrated checkout, payments and store operations. Targets large retailers with end-to-end ecosystems comparable to Forcom's POS-plus-loyalty offering.
• GK Software (now part of Veritas Capital portfolio): Specializes in retail POS, loyalty and omnichannel solutions for large international retailers and grocers. Direct peer given shared focus on enterprise-scale retail software stacks with strong European footprint.
• Cegid: European provider of retail, POS and ERP software with strong presence in France and adjacent markets. Comparable to Forcom as a regional retail technology platform offering integrated store, payment and customer engagement software.

Emerging players

• Lightspeed Commerce: Cloud-native POS and commerce platform for retail and hospitality. Overlaps with Forcom in retail POS, payments and loyalty but skews to SMB and mid-market with a SaaS delivery model.
• Square (Block): Cloud POS and integrated payments vendor widely adopted by smaller retailers. Partial overlap with Forcom's POS and EFT capabilities, primarily competing at the lower end of the retail market.

Regional players

• NewPOS: Polish retail POS and store systems provider. Comparable to Forcom as a Poland-focused POS vendor serving regional retailers, with overlapping product categories though typically smaller deployments.

Broad incumbents

• Fujitsu (Retail Solutions): Diversified technology provider with retail POS and store solutions as part of a much broader portfolio. Comparable as an enterprise retail technology vendor though not specialized to Forcom's depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/forcompl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Forcom