IKK Healthy Plus
IKK gesund plus is a German statutory health insurance fund headquartered in Magdeburg, Sachsen-Anhalt, providing mandatory and supplementary health coverage to consumers and employers in Germany through digital-first services including a mobile app, video consultations, and a flagship health benefits account.
- Company typePrivate
- Founded1991
- HeadquartersMagdeburg, Germany
- Headcount1–10
- GTM typeB2C
- OfferingServices
What IKK Healthy Plus does
IKK gesund plus is a German statutory health insurance fund (gesetzliche Krankenkasse) headquartered in Magdeburg, Sachsen-Anhalt, operating under the German social security framework and supervised by the Bundesamt für Soziale Sicherung. The fund provides mandatory health insurance coverage to employees below the statutory income threshold, and layers voluntary supplementary benefits on top, including dental care via the DentNet network, preventive check-ups, travel vaccinations (including malaria prophylaxis), osteopathic subsidies up to EUR 240, and a health account called IKK-Gesundheitskonto that bundles these enhancements. Customer segments span private individuals, employers (Arbeitgeber), healthcare providers (Leistungserbringer), youth (via the spleens4you portal), and authorized sales partners (Vertriebspartner), with primary service to individual consumers in Sachsen-Anhalt.
The platform combines digital and physical service delivery. Digital channels include the IKK Kunden-App (mobile application for 24/7 self-service), the IKK-WebCenter (secure online member portal), Videoberatung (netconnex-powered encrypted video consultations), TeleClinic-Sprechstunde (specialist video appointments with prescriptions and sick notes in roughly 30 minutes), Online-Terminbuchung (online appointment scheduling for branch visits), the Arztterminservice (Gedikom-powered doctor appointment optimization), and the Infomedikk medical hotline (4sigma-powered, TLS-encrypted). The Elektronische Patientenakte (ePA) electronic patient record is operated with BITMARCK Holding GmbH under end-to-end encryption. Physical service is delivered through regional branch offices (Geschäftsstellen), a 24/7 service hotline (0800 8579840), and direct employer and sales-partner channels. Marketing spans the website, app, newsletter, Facebook, Instagram, YouTube, LinkedIn, and GoToWebinar events.
The business model is regulated subscription recurring revenue: statutory contributions calculated as a percentage of gross salary up to a contribution ceiling, plus an individual supplementary contribution rate (Zusatzbeitrag) set by the fund. A planned merger with IKK Brandenburg und Berlin, announced in 2025 under the motto 'einfach.digital.nah.' (simple.digital.nearby), will combine the two funds to scale regional presence across Sachsen-Anhalt, Brandenburg, and Berlin, with stated investment focus on digital services and regional proximity. Leadership includes Vorstandsvorsitzender Uwe Deh and Vorständin Ann Hillig. Quality and compliance credentials include TÜV-Siegel (2024) and WCAG 2.1 Level AA accessibility certification (assessed January 2026).
IKK Healthy Plus firmographics
Firmographics- Name
- IKK Healthy Plus
- Legal name
- IKK gesund plus
- Website
- https://ikk-gesundplus.de
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IKK gesund plus is a German statutory health insurance fund headquartered in Magdeburg, Sachsen-Anhalt, providing mandatory and supplementary health coverage to consumers and employers in Germany through digital-first services including a mobile app, video consultations, and a flagship health benefits account.
- Ownership category
- akta.pro rank
Where IKK Healthy Plus is headquartered
LocationHeadquarters
- HQ city
- Magdeburg
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
IKK Healthy Plus business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Statutory Health Insurance Contributions: As a statutory health insurance provider (Gesetzliche Krankenversicherung), IKK gesund plus generates revenue through mandatory health insurance contributions from members. Contributions are calculated as a percentage of gross salary up to a contribution ceiling, plus a supplementary contribution rate set by the insurer.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Statutory Health Insurance contributions |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels9 records
IKK Healthy Plus product offering
Product offeringCore offering
IKK Healthy Plus (IKK gesund plus) is a German statutory health insurance fund (gesetzliche Krankenkasse) headquartered in Magdeburg that provides mandatory health insurance coverage to members. Its core offering centers on the IKK-Gesundheitskonto, a bundled health account delivering enhanced benefits (dental care, preventive check-ups, travel vaccinations, osteopathic treatments) above statutory minimums, complemented by digital services including the IKK Kunden-App, IKK-WebCenter, video consultation, online appointment booking, TeleClinic, and the Aktiv gesund plus bonus program that rewards members for healthy behaviors.
Product overview
IKK gesund plus is a German statutory health insurance provider (IKK) focused on digital service delivery, operating under the motto 'einfach.digital.nah.' (simple.digital.nearby). The core product is the IKK-Gesundheitskonto (IKK Health Account), which bundles enhanced insurance packages exceeding standard statutory coverage — including dental care, preventive check-ups, and travel vaccinations — into a unified health management platform. Digital access is provided through the IKK Kunden-App (mobile app) and the IKK-WebCenter (online branch portal), which serve as the primary channels for members to manage their insurance digitally. Integrated digital service offerings include Videoberatung (video consultation), the TeleClinic-Sprechstunde (video doctor consultation), Online-Terminbuchung (online appointment booking), the Arztterminservice (doctor appointment optimization), and the Infomedikk medical hotline. A planned fusion with IKK Brandenburg und Berlin aims to combine the two insurers into a stronger regional entity focused on digital services and regional proximity.
Differentiator
Problem solved
Functional benefit
Brands
- IKK-Gesundheitskonto: Health account offering additional benefits and services for members
- Aktiv gesund plus
- spleens4you
- IKK Kunden-App
Products and services
- IKK-Gesundheitskonto (IKK Health Account) Bundled health account providing enhanced insurance benefits exceeding standard statutory coverage, including dental care, preventive check-ups, travel vaccinations including malaria prophylaxis, up to 240 EUR for osteopathic treatments, and bonus rewards for health activities. Available to IKK gesund plus members.
- Aktiv gesund plus (Bonus Program) Bonus program rewarding members with monetary incentives for engaging in health-promoting activities such as sports, preventive check-ups, and healthy lifestyle behaviors. Operates as a standalone program within the IKK-Gesundheitskonto ecosystem.
- TeleClinic-Sprechstunde Video-based specialist doctor consultation service enabling members to obtain specialist appointments, referrals, prescriptions, and sick notes entirely online in approximately 30 minutes without in-person clinic visits. Operated in partnership with TeleClinic via netconnex GmbH video infrastructure.
- Infomedikk Medical Hotline 24/7 medical advice hotline providing information on preventive care, treatment options, medications, and nutrition counseling to members. Delivered through 4sigma GmbH under TLS encryption.
- Arztterminservice (Doctor Appointment Service) Service assisting members in optimizing wait times for appointments with general practitioners and specialists. Data is forwarded exclusively to service provider Gedikom GmbH under TLS encryption.
- Pflege (Care/Nursing Services) Care and nursing services for members and dependents, including information on care needs/care grades (Pflegebedürftigkeit & Pflegegrade), support for those in need of care (Pflegebedürftige), information for caregivers (Pflegende), a care navigator (Pflegelotse), and care application submissions.
Quantifiable outcome
- Full vaccine cost coverage for travel vaccinations including malaria prophylaxis
- +3 more outcomes
Companies that use IKK Healthy Plus
Customer profileSegments5 records
Ideal customer profiles3 records
IKK Healthy Plus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature8 records
IKK Healthy Plus partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, supporting and flagship.
- BITMARCK Holding GmbHcoreBITMARCK serves as the operator of the electronic patient record (ePA) system. This is a critical technology partnership for providing the ePA functionality to IKK gesund plus members. Neither IKK gesund plus nor BITMARCK can access the encrypted data stored in the ePA.
- Gedikom GmbHsupportingGedikom GmbH provides the IKK-Arztterminservice (doctor appointment service) that helps members optimize appointments with general practitioners and specialists. Data is encrypted (TLS) during transmission.
- 4sigma GmbH (Infomedikk)supporting4sigma GmbH operates the Infomedikk medical hotline service that provides health counseling on prevention, treatment options, nutrition, and medication. All information is transmitted encrypted via TLS.
- netconnex GmbHsupportingnetconnex GmbH provides the technical platform for video consultation appointments and on-site appointment booking. Video streams are end-to-end encrypted and neither IKK nor netconnex store recordings.
- eTermio GmbHsupportingeTermio GmbH provides the eTermio software for booking appointments related to corporate health management (Betriebliche Gesundheitsförderung). Data processing occurs on eTermio servers.
- Google Ireland Limited (Google Analytics)supportingGoogle Analytics (GA4) is used for website usage analysis and optimization. Data transferred to US servers; privacy shield/standard contractual clauses apply.
- Meta Platforms Ireland Ltd (Facebook/Instagram)supportingMeta provides social media analytics (Page Insights) for IKK's Facebook and Instagram pages. Joint controllership arrangement under GDPR exists between IKK gesund plus and Meta for Page Insights data processing.
- Web Inclusion GmbH (Eye-Able)supportingEye-Able software provides accessibility features for barrier-free website access. Uses CDN from BunnyWay d.o.o. with all data processing remaining in EU. AI-powered translation uses DeepL primarily with Google Translate as fallback.
- GoTo Technologies Ireland Unlimited CompanysupportingGoToWebinar software is used for conducting online webinars. IKK collects participant data (name, company, postal code, email) for webinar delivery and follow-up.
- IKK Brandenburg und BerlinflagshipStrategic merger announced to create economic strength through combination of IKK gesund plus and IKK Brandenburg und Berlin. The fusion aims to invest in digital services and regional proximity, providing more stability and security for insured persons and employers. Motto: einfach.digital.nah.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
IKK Healthy Plus competitors and assessment
Company assessmentDirect peers
- DAK-Gesundheit: Large German statutory health insurer with around 5 million members and broad digital service capabilities. Direct competitor offering comparable statutory coverage with digital channels, bonus programs, and supplementary contribution rate competition.
- Techniker Krankenkasse (TK): Germany's largest statutory health insurer with over 12 million members and a strong digital-first service model including TK-App and video consultation offerings. Most direct competitor for the same member pool, with similar digital strategy and competing on supplementary contribution rates.
- Barmer: Major German statutory health insurer with approximately 8 million members and comprehensive digital services. Direct competitor in the same Krankenkassen market with similar member benefits, multi-channel service model, and supplementary contribution rate competition.
- KKH Kaufmännische Krankenkasse: Mid-sized German statutory health insurer with approximately 1.5 million members and digital service offerings. Direct competitor with similar scale profile, digital-first strategy, and member benefit programs targeting similar demographics.
- Audi BKK: Company-affiliated BKK (Betriebskrankenkasse) statutory health insurer serving Audi and partner company employees, with open enrollment expanding the member pool. Direct competitor using the BKK distribution model with comparable digital services and statutory coverage.
- pronova BKK: Mid-sized German statutory health insurer under the BKK model with comparable scale and digital service offerings. Direct competitor with similar statutory coverage, bonus programs, and supplementary contribution rate competition.
- VIACTIV Krankenkasse: Mid-sized German statutory health insurer with comparable scale and digital service capabilities. Direct competitor in the broader German Krankenkassen market with similar member benefit programs and digital channels.
- AOK Sachsen-Anhalt: Regional statutory health insurer operating in the same primary geography as IKK gesund plus. Most direct regional competitor for members in Sachsen-Anhalt with overlapping branch networks, comparable digital services, and statutory coverage offerings.
- hkk (Handelskrankenkasse): Smaller German statutory health insurer historically focused on retail and commercial sector employees. Direct competitor with similar scale and digital service offerings, often competing on supplementary contribution rates for the same employee pool.
Regional players
- AOK Plus (Sachsen/Thüringen): Regional AOK statutory health insurer serving Saxony and Thuringia. Comparable statutory insurer operating in adjacent eastern German regions with overlapping digital and branch service models, competing for similar member demographics in central-eastern Germany.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
IKK Healthy Plus social profiles
Digital presenceIKK Healthy Plus compliance and trust
Trust signalCompliance1 record
IKK Healthy Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
IKK Healthy Plus leadership team
Management profileNumber of profiles
Profiles8 records
IKK Healthy Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IKK Healthy Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IKK Healthy Plus
What does IKK Healthy Plus do?
IKK Healthy Plus (IKK gesund plus) is a German statutory health insurance fund (gesetzliche Krankenkasse) headquartered in Magdeburg that provides mandatory health insurance coverage to members. Its core offering centers on the IKK-Gesundheitskonto, a bundled health account delivering enhanced benefits (dental care, preventive check-ups, travel vaccinations, osteopathic treatments) above statutory minimums, complemented by digital services including the IKK Kunden-App, IKK-WebCenter, video consultation, online appointment booking, TeleClinic, and the Aktiv gesund plus bonus program that rewards members for healthy behaviors.
Is IKK Healthy Plus a public or private company?
IKK Healthy Plus is a private company. It is classified as state government owned and is currently operating.
When was IKK Healthy Plus founded?
IKK Healthy Plus was founded in 1991. It employs 1 to 10 people.
Where is IKK Healthy Plus based?
IKK Healthy Plus is headquartered in Magdeburg, Germany, in the Europe region.
How does IKK Healthy Plus make money?
One revenue line is on record: statutory Health Insurance Contributions.
Who are IKK Healthy Plus's main competitors?
Direct peers on record are DAK-Gesundheit, Techniker Krankenkasse (TK), Barmer, KKH Kaufmännische Krankenkasse, Audi BKK, pronova BKK, VIACTIV Krankenkasse, AOK Sachsen-Anhalt and hkk (Handelskrankenkasse). AOK Plus (Sachsen/Thüringen) is listed as a regional player.
Does IKK Healthy Plus have an API?
No public API is recorded for IKK Healthy Plus.