eTermio
eTermio GmbH is a German cloud SaaS provider of automated online appointment booking and scheduling for medical and dental practices, featuring two-way real-time integration with German practice management systems and DSGVO-compliant local data hosting.
- Company typePrivate
- Founded2013
- HeadquartersWiesbaden, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What eTermio does
eTermio GmbH is a German cloud-based SaaS company headquartered in Mainz-Kastel (Wiesbaden area) that sells online appointment booking and automated scheduling management to medical practices, dental practices, and a long tail of service businesses (hairdressers, beauty salons, workshops, tax advisors, municipal administrations). The core product is a browser-based booking calendar configurable to each customer's appointment types, paired with sub-brands eTermio Medical (general practices and specialists, integrated with the TK Arzttermine-Portal) and eTermio Dental (deep integration with the Solutio Charly, Dampsoft, and CGM Z1 practice management systems), plus an eTermio BGM module for corporate health management and a therapy-management add-on (Terminketten) for multi-appointment treatment plans with DSGVO-compliant digital signatures.
The technology stack is differentiated less by novel algorithms than by integration depth: two-way real-time synchronization with incumbent German dental and medical practice management software (PVS), automated resource/room/equipment assignment, automated SMS and email recall and reminders, user verification to block fake bookings, and a Therapy Chain feature for complex multi-appointment treatment plans. Patient and customer data is hosted exclusively on German servers operated by Strato AG and Ionos SE, framed as DSGVO/ GDPR compliance. The platform is sold as a customized, quote-based monthly subscription (no public price list, no self-service pricing), with installation, integration, and data transfer billed separately as professional services; customer acquisition blends product-led growth (14-day free trial, freemium landing pages) with inside sales (30–60 minute live web presentations), supplemented by distribution through PVS vendors and the TK health-insurance portal.
Commercially, the company remains a small privately held GmbH (HRB 31274, Amtsgericht Wiesbaden; tax ID DE264190591), founded and led by Jakub Leciejewski as sole Geschäftsführer. Public reference customers are predominantly individual practices (Zahnarztpraxis Kleinert, ZSC, EMAG) and insurance-channel partners (TK, IKK); the only disclosed capital event is a 2021 non-dilutive grant from the public distr@l digitalization program. No external venture funding, M&A, headcount growth figures, or revenue figures have been disclosed, and several press-page metrics (e.g., "0% customer satisfaction," "1% fewer no-shows") appear as placeholder values rather than verified outcomes.
eTermio firmographics
Firmographics- Name
- eTermio
- Legal name
- eTermio GmbH
- Website
- https://etermio.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- eTermio GmbH is a German cloud SaaS provider of automated online appointment booking and scheduling for medical and dental practices, featuring two-way real-time integration with German practice management systems and DSGVO-compliant local data hosting.
- Ownership category
- akta.pro rank
eTermio industry classification
Industry- Product category
- Healthcare Appointment Scheduling Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Appointment Scheduling & Online Booking (HLACADAA)
- akta.pro secondary industries
- Calendar, Resource & Capacity Management (HLACADAB), No-Show Reduction, Utilization & Scheduling Analytics (HLACADAL), Patient Intake, Digital Registration & eForms (HLACAEAF), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where eTermio is headquartered
LocationHeadquarters
- HQ city
- Wiesbaden
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
eTermio business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales
Revenue model
- Software Subscription (SaaS): eTermio operates as a SaaS subscription model where customers pay for access to the online appointment scheduling platform. Pricing is customized per customer based on business model and appointment type requirements — no one-size-fits-all pricing. The software is delivered as a service with continuous updates and support included.
- Professional Services (Setup & Integration): Installation, integration, and transfer work is charged separately if not expressly agreed upon in the contract. Setup involves questionnaire completion, account configuration, and optional PVS synchronization launch. Professional services are billed separately from the base subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom pricing — no standard tiers disclosed |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
eTermio product offering
Product offeringCore offering
eTermio provides a cloud-based online appointment booking and automated scheduling management platform that enables 24/7 self-service appointment booking with real-time two-way synchronization to dental and medical practice management software (PVS) such as Solutio Charly, Dampsoft, and CGM Z1. The platform automates room and resource assignment, manages multi-appointment therapy chains, sends digital recall reminders, and stores data exclusively on German servers for DSGVO compliance.
Product overview
eTermio is an online appointment booking and automated appointment management platform consisting of a core product and specialized variants. The core eTermio platform provides 24/7 online appointment booking with full automation. The portfolio includes eTermio Medical (for general practitioners and specialists), eTermio Dental (for dental practices with PVS synchronization to Solutio Charly, Dampsoft, and CGM Z1), eTermio BGM (for corporate health management), and a Therapiemanagement-System add-on for complex treatment chains with digital signature capabilities. A standalone landing page feature enables booking without a customer website.
Differentiator
Problem solved
Functional benefit
Brands
- eTermio Medical: Online appointment booking solution for general medical practices and physicians with features including practice software synchronization, therapy management, and room/resource management.
- eTermio Dental
Products and services
- eTermio (Core Platform) Flexible online appointment booking and automated appointment management platform that enables 24/7 self-service booking, real-time PVS synchronization, and full automation of scheduling across various industries. Aimed at any business that manages appointments.
- eTermio Medical Specialized appointment management solution for general practitioners and medical specialists, including access to the TK Arzttermine-Portal, therapy management, room and resource management, appointment series booking, and PVS synchronization.
- eTermio Dental Specialized appointment booking solution for dental practices with two-way PVS synchronization (Solutio Charly, Dampsoft, CGM Z1), room and resource management, therapy chain (Terminketten) booking, and practice statistics tools.
- eTermio BGM (Betriebliches Gesundheitsmanagement) Software solution for corporate health management, enabling businesses to manage employee health appointments and wellness programs such as occupational checkups and preventive care digitally.
- eTermio Therapiemanagement-System (Terminketten) Digital therapy management software with appointment chains for complex treatments, automatically managing treatment duration, resources, service types, and time intervals between appointments. Includes DSGVO-compliant digital signature for treatment plans and example ROI of 12,500 EUR annual economic benefit per practice.
- eTermio Landingpage (ohne eigene Webseite) Standalone booking landing page generated for each eTermio customer so customers without their own website can still offer online appointment booking.
Quantifiable outcome
- Over 50% of hairdresser customers actively use online booking via eTermio
- +3 more outcomes
Companies that use eTermio
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
eTermio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature7 records
eTermio partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Solutio Charly (by solutio)coreeTermio offers a fully automated solution for the widely-used Solutio Charly dental practice management system (PVS). Dental practices can continue working in Charly while eTermio's AI manages online appointment bookings in real-time. The integration provides two-way synchronization so that online-booked appointments appear instantly in Charly and vice versa.
- DampsoftcoreeTermio Dental offers PVS synchronization with Dampsoft, another dental practice management software. This allows dental practices using Dampsoft to offer online appointment booking via eTermio while maintaining their existing workflow.
- CGM Z1 (CompuGroup Medical)coreeTermio Dental provides PVS synchronization with CGM Z1, a dental practice management system from CompuGroup Medical. This enables real-time two-way appointment synchronization for dental practices using CGM Z1.
- TK (Techniker Krankenkasse)coreeTermio Medical provides exclusive access to the TK doctor appointment portal (Arzttermine-Portal der TK), Germany's largest statutory health insurance provider. This integration allows TK-insured patients to book appointments with participating eTermio-connected practices directly through the TK portal.
- Strato AGminorData hosting partner. All customer and patient data is stored exclusively on servers in Germany operated by Strato AG (Otto-Ostrowski-Straße 7, 10249 Berlin) in compliance with German data protection law.
- Ionos SEminorData hosting partner. All customer and patient data is stored exclusively on servers in Germany operated by Ionos SE (Elgendorfer Str. 57, 56410 Montabaur) in compliance with German data protection law.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
eTermio competitors and assessment
Company assessmentEmerging players
- Medesk: UK-origin cloud practice management and online booking platform for private medical practices. Comparable in targeting medical practices with integrated scheduling and patient management, though operates in a different geography.
Direct peers
- SimplyBook.me: International SaaS appointment booking platform with dedicated healthcare vertical features, similar self-serve / freemium motion, and broad SMB/mid-market target. Comparable to eTermio's horizontal service-business offering.
- Samedi: Berlin-based online appointment booking and practice management platform for German medical practices and hospitals. Closely comparable in geography, customer base (German Ärzte), and product positioning to eTermio Medical.
- Doctena: European online appointment booking SaaS for medical practices operating in Germany, Benelux, France, and beyond. Directly comparable business model, target customer (medical practices), and feature set around online booking and reminders.
- Doctolib: France-founded, Germany-dominant online doctor appointment booking platform used by tens of thousands of practices. Direct competitor in eTermio Medical's segment with much larger funding, brand awareness, and product breadth.
Broad incumbents
- Jameda: Germany's leading doctor directory and appointment booking platform, owned by Docplanner. Comparable in serving German patients and practices for appointment booking, but operates at much larger scale and bundles marketing/marketplace features.
- Calendly: General-purpose online scheduling SaaS widely adopted across SMBs and enterprises. Competes with eTermio's horizontal segments (service businesses, BGM) but lacks healthcare-specialized features like PVS integration.
- Acuity Scheduling: Established SMB scheduling SaaS (Square-owned) with strong horizontal feature set including intake forms, reminders, and resource management. Comparable to eTermio's general booking platform but not healthcare-specialized.
- CompuGroup Medical (CGM): European healthcare software leader with PVS systems including CGM Z1 (eTermio Dental's integration partner) and Clickdoc online appointment booking. Major incumbent that competes with eTermio while also serving as a distribution partner.
- Docplanner: Global online healthcare appointment and practice management platform operating doctor marketplaces across 13+ countries (ZnanyLekarz in Poland, Doctoralia, Jameda in Germany). Much larger scale and broader product portfolio than eTermio, but overlaps in online booking for medical practices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
eTermio social profiles
Digital presenceeTermio compliance and trust
Trust signalCompliance1 record
eTermio financial estimates
Financial estimateRevenue estimate
Valuation estimate
eTermio leadership team
Management profileNumber of profiles
Profiles1 record
eTermio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eTermio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eTermio
What does eTermio do?
eTermio provides a cloud-based online appointment booking and automated scheduling management platform that enables 24/7 self-service appointment booking with real-time two-way synchronization to dental and medical practice management software (PVS) such as Solutio Charly, Dampsoft, and CGM Z1. The platform automates room and resource assignment, manages multi-appointment therapy chains, sends digital recall reminders, and stores data exclusively on German servers for DSGVO compliance.
Is eTermio a public or private company?
eTermio is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eTermio founded?
eTermio was founded in 2013. It employs 1 to 10 people.
Where is eTermio based?
eTermio is headquartered in Wiesbaden, Germany, in the Europe region.
How does eTermio make money?
Two revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are professional Services (Setup & Integration).
Who are eTermio's main competitors?
Medesk is listed as an emerging player. Direct peers are SimplyBook.me, Samedi, Doctena and Doctolib. Broad incumbents are Jameda, Calendly, Acuity Scheduling, CompuGroup Medical (CGM) and Docplanner.
Does eTermio have an API?
No public API is recorded for eTermio.
What industry is eTermio in?
eTermio's product category is Healthcare Appointment Scheduling Software. Its primary akta.pro industry code is HLACADAA, Appointment Scheduling & Online Booking, with a secondary code of HLACADAB, Calendar, Resource & Capacity Management. Its NAICS code is 5182 and its SIC code is 7372.