Bindery

Name

Bindery

Legal name

Centro Informático Bindery, S.L.

Website

https://cibindery.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

Keywords

• IT support services
• Hardware repair
• Network installation
• Technical support
• Small business IT

Headquarters

HQ city

Málaga

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Hardware Services: Repair and installation of computer equipment. Over twenty years of experience in hardware services.
2. Systems Support: Technical support and troubleshooting for various operating systems.
3. Network Services: Network installation and maintenance services for businesses.
4. IT Consulting: Personalized consulting services including web development, email setup, and application support.
5. Maintenance Contracts: Ongoing support packages including telephone, remote, and periodic on-site visits for PYMES and mid-sized companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Centro Informático Bindery is a Málaga-based IT services firm that provides hardware repair, operating system support, and network installation and maintenance for local professionals and small/medium businesses (PYMES). Services are delivered through three modes—telephone support for minor incidents, remote support for incident resolution, and an extended package combining phone, remote, and periodic on-site visits—and also include web development, email configuration, application support, and ongoing IT maintenance contracts.

Product overview

Centro Informático Bindery is a traditional IT services company offering a comprehensive suite of technology support services rather than a unified software product. The company was founded in 1996 in Málaga, Spain, and provides hardware repair, operating system support, network services, and various support tiers (telephone, remote, and extended on-site). Additional services include web development, email configuration, application support, and maintenance. The portfolio is organized around three core support delivery modes: telephone support for minor incidents, remote support for incident resolution, and extended support combining phone, remote, and periodic on-site visits for small-to-medium businesses and mid-sized companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Hardware Repair Services Repair and installation of computer hardware and equipment, leveraging over twenty years of experience. Targeted at professionals and small/medium businesses (PYMES) in the Málaga area.
• Operating Systems Support Technical support and troubleshooting across multiple operating systems, leveraging in-depth knowledge of system particularities to resolve software and configuration issues for business clients.
• Network Services Installation, configuration, and maintenance of business networks, drawing on extensive experience accumulated since the company's founding.
• Telephone Support Phone-based technical assistance for handling minor IT incidents, targeted at individual professionals and small businesses at affordable prices.
• Remote Support Remote technical assistance to resolve a wide range of IT incidents without requiring an on-site visit, available for PYMES at accessible pricing.
• Extended Support Comprehensive support package combining telephone support, remote assistance, and periodic on-site visits, designed for PYMES and mid-sized companies seeking a single integrated IT support relationship.
• Web Development Creation of web spaces and web presence solutions for clients, delivered as part of personalized IT consulting.
• Email Services Email configuration, setup, and ongoing support for business clients.
• Application Support Technical support for various business applications and software solutions used by clients.
• IT Maintenance Contracts Ongoing IT maintenance contracts that bundle telephone, remote, and periodic on-site support into a recurring service relationship for PYMES and mid-sized companies.

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights2 records

Broad incumbents

• Indra: Large Spanish IT services and systems integration firm. Comparable as a provider of IT services to Spanish enterprises and public-sector clients, but operates at vastly greater scale than Bindery and is not focused on SMB helpdesk.
• NTT Data Spain: Global IT services provider with a strong Spanish operation (including the former everis). Provides systems integration and managed services to enterprise and public sector in Spain; comparable category, very different scale.
• Capgemini Spain: Global IT services firm with a significant Spanish presence offering managed services, infrastructure support, and consulting. Overlaps with Bindery's general IT services domain but addresses enterprise and large mid-market customers.
• DXC Technology Spain: Global IT services and infrastructure provider with Spanish operations offering managed workplace, networking, and support services. Comparable category to Bindery but at enterprise scale.
• Telefónica Empresas: Business division of Spain's incumbent telco, bundling IT support, connectivity, and managed services to Spanish SMBs and mid-market. A direct substitute for Bindery's managed-IT offering at a national scale, with bundled telecom economics.

Regional players

• VASS: Spanish-origin IT consulting and digital services firm with operations across Spain and Latin America. Comparable as a Spanish-rooted IT services provider serving enterprise and mid-market clients.
• Dominion Global: Spanish technology and services group providing IT, network, and managed services to enterprise clients. Comparable in being a Spanish-rooted multi-disciplinary IT services provider, though at a much larger scale.
• Sothis: Spanish regional IT services firm offering managed services, ERP, and infrastructure support to mid-market and SMB clients across Spain. Comparable in target segment (Spanish SMB) and service mix (managed IT, support).
• Ayesa: Spanish-headquartered technology and engineering services group serving public-sector and enterprise clients across Spain and Latin America. Comparable as a Spanish-rooted IT services firm with regional rather than global scale.

Emerging players

• Sarenet: Spanish operator focused on connectivity, cloud, and managed IT services for SMB and mid-market clients across Spain. Comparable in serving the Spanish SMB segment with bundled managed IT and support services.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/SATBindery
• LinkedInlinkedin.com/company/centro-informatico-bindery-sl

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bindery